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Results for call centre manager positions in "call centre manager positions" in Jobs in South Africa in South Africa
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Key Responsibilities:Handle calls and customer interactions with professionalism and empathy.Manage and update CRM systems accurately.Provide administrative support to the UK operations team.Multitask effectively in a fast-paced environment.Deliver excellent customer service and support.Requirements:Fluent in English (both written and spoken).Previous experience in a call centre or administrative environment.Strong multitasking and organisational skills.Experience with CRM systems beneficial.Positive attitude and willingness to go the extra mile.
https://www.jobplacements.com/Jobs/C/Call-Centre-Administrator--Langebaan-1235261-Job-Search-01-19-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
1
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position OverviewWe are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth coordination of shipments and deliveries. You will be the first point of contact for clients, providing professional support and maintaining high service standards.Key Responsibilities:• Customer Interaction• Answer inbound calls, emails, and chat inquiries promptly and professionally.• Provide accurate information regarding shipments, delivery schedules, and logistics services.• Handle complaints and escalate complex issues to the appropriate department.• Logistics Coordination• Track shipments and update customers on delivery status.• Liaise with warehouse, transport, and operations teams to resolve service issues.• Assist in scheduling pickups and deliveries.• Problem Solving• Investigate and resolve delivery delays, damaged goods, or misrouted shipments.• Offer alternative solutions to meet customer needs.Data Management:Record customer interactions in CRM systems.Maintain accurate documentation of service requests and resolutions.Qualifications & Skills:Education: High school diploma or equivalent; logistics or business-related qualification preferred.Experience: 3–6 years in a call centre or customer service role (logistics/transport industry experience advantageous). Skills:Strong communication (verbal and written).Problem-solving and conflict resolution.Ability to multitask in a fast-paced environment.Proficiency in MS Office and CRM software.Knowledge of logistics processes (tracking, warehousing, transportation).Competencies:Customer-focused mindset.Team player with collaborative attitude.Attention to detail and accuracy.Ability to remain calm under pressure.• Time management and organizational skills.
https://www.jobplacements.com/Jobs/C/Customer-service-Call-centre-Logistics-1255473-Job-Search-01-25-2026-01-00-15-AM.asp?sid=gumtree
13h
Job Placements
1
Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Student-Advisor-1205827-Job-Search-07-23-2025-10-36-56-AM.asp?sid=gumtree
6mo
Job Placements
1
Experience Required:Must have an A+ qualification.An N+ qualification will be an advantage; however, the successful candidate will be required to complete the N+ within three months of accepting the position.Previous work experience in a similar role. (Call centre environment) Skills Required:Communication explaining technical issues clearlyTime Management handling tickets efficientlyProfessionalism & Presentation interacting with users calmly and confidentlyWork Ethic & Accountability following processes; owning tasksTeamwork collaborating with other engineers and departmentsCustomer Service Orientation especially in call-centre
https://www.jobplacements.com/Jobs/J/Junior-IT-Engineer-1251425-Job-Search-01-14-2026-04-17-07-AM.asp?sid=gumtree
11d
Job Placements
1
Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Sales-Advisor-1196714-Job-Search-06-23-2025-04-37-32-AM.asp?sid=gumtree
7mo
Job Placements
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The Spine Centre is a group practice focusing exclusively on the diagnosis and management of spinal pathologies. The group has consulting rooms in Paarl and Kuilsriver and operates at Paarl MediClinic and Netcare Kuilsriver. The company currently has a position available for a professional and dynamic individual to join their team.Duties:Reception duties (e.g. answering of calls, receiving of patients, etc.)Schedule patient appointments and follow-up appointmentsAssist patients with queries and liaise accordinglySchedule tests, scans, special investigations and outside appointments with allied health for patientsAll relevant patient administration (accurate registration of patients, manage patient records, update any changes in personal details, etc.) on PMO and GoodX / CompsolPrepare all necessary documentation for effective theatre meetingsCoordinate monthly call schedule and weekend round allocationArrange and coordinate monthly receptionist roster for Paarl and Kuilsriver practiceHandle e-mail communication and enquiriesAssist with social media marketingRequirements:Grade 12Proven experience as an Office Administrator / Coordinator / ReceptionistKnowledge of and experience in the medical industry is recommendedExperience with graphic design / social media content design would be beneficialAdvanced computer skills (MS Office)Excellent planning, organisational, prioritising and coordination skillsGood communication and interpersonal skills (Afrikaans and English)Accurate numerical skillsTask, detail and system-orientedWillingness to work in a team of professionalsProfessional appearance and demeanour (incl. but not limited to ability to keep information private and confidential)
https://www.jobplacements.com/Jobs/P/Practice-Administrator-1254999-Job-Search-01-23-2026-02-00-16-AM.asp?sid=gumtree
2d
Job Placements
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I am looking for an HR Intern that has a passion to help people. Fully remote positionQualifications:MatricHR Degree or DiplomaSkills and experience:Must have worked in an HR environment before - at least 2 years expMust be able to work remotely and have uncapped Wi-Fi at home, you will be allocated an email address from the company so you have to have an active Microsoft suite and must be able to work on excel and outlook advanced stage.Excellent communication skills in English, written and verbalHonest and reliable as you have to be able to be responsible for all HR functions within the companyAdministration skills and reporting is very important for this roleMust be able to create ads in CanvaDuties:Interview call centre agents, marketing interns daily and management staff as requestedAssist with contracts of new staff membersAdministrationAdvertising new positions online
https://www.jobplacements.com/Jobs/H/HR-Intern-1249469-Job-Search-1-8-2026-7-15-58-AM.asp?sid=gumtree
17d
Job Placements
1
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Customer Support RepresentativeMonatgue Gardens & Century City (2 Locations) We are looking for a proactive and customer-focused Customer Support Representative to join our team. If you excel at problem-solving, communication, and ensuring customer satisfaction, this is the perfect opportunity for you.Responsibilities:Customer Support & Issue ResolutionServe as the first point of contact for customer inquiries via email, phone, and chat.Address and resolve customer concerns promptly and professionally.Escalate complex issues to the relevant teams when necessary.Maintain detailed records of customer interactions and resolutions.Order & Inventory SupportAssist customers with order tracking, returns, and exchanges.Collaborate with the logistics team to resolve shipping and inventory-related inquiries.Provide accurate product information and availability updates.Communication & Team CollaborationWork closely with sales and account management teams to ensure seamless customer experiences.Relay customer feedback to internal teams to improve products and services.Foster a positive and solution-oriented team environment.Reporting & Process ImprovementTrack and report common customer issues to identify trends and areas for improvement.Suggest process enhancements to improve efficiency and customer satisfaction.Key Skills:Strong problem-solving and conflict-resolution abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office (Excel, Outlook) and CRM systems.Patience and empathy when handling customer concerns.Ability to multitask and prioritise in a fast-paced environment.Minimum Requirements:1 - 2 years of experience in customer support, retail, or a related role.A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).Experience with CRM or helpdesk software is a plus.Strong organisational skills and attention to detail.Ability to work independently and as part of a team.
https://www.jobplacements.com/Jobs/C/Customer-Support-Representative-Cape-Town-1196514-Job-Search-6-23-2025-4-21-45-AM.asp?sid=gumtree
7mo
Job Placements
1
The position will suit a self-starter with an outgoing personality and mature attitude who can communicate confidently at all levels. The ideal candidate must currently be active in the corporate industry. We offer industry leading company benefits, a competitive basic salary, and large commission earning potential. Job Description:Identify opportunities and generate sales in the corporate sector (SMME and Large commercial customers).Strong cold-calling capabilities and perseverance to continuously fill a pipeline.Maximise sales opportunities:Achieve monthly, quarterly, and annual installation and revenue targets.New Business focussed, identify and prospect new customers and markets.Work with other sales channels within company (dealer, broker, and fitment centre) to maximise sales opportunities.Maintain, manage, and grow penetration into an existing customer database.Provide excellent service and support to both existing and prospective customers.Manage and action leads received from internal and external partners within timeframes determined by management.Maintain Industry, Product, and technical knowledge as determined by management which is measured through regular assessments.Presentations to all levels including senior/executive management.Accomplish expected activity levels determined by management.All administrative functions required of the role, including preparation and submission of quotations and reporting to management. Minimum Requirements:At least 5 years sales experience in the Corporate/Business/Automotive markets.Completion of recognized formal sales training courses or relevant experience.Computer literate: MS-Office Suite.Excellent presentation and negotiation skills.Excellent communication, organizational and time management skills.Customer and service orientated.Proven track record of sales target achievement.Self-motivated, solution driven and passionate about sales.Valid Drivers License.
https://www.jobplacements.com/Jobs/B/Business-Sales-Consultant--Rustenburg-1200224-Job-Search-7-4-2025-5-07-30-AM.asp?sid=gumtree
7mo
Job Placements
1
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The Technical Administrator will be responsible for processing all admin for the Technical Team.Areas of ResponsibilityQuotes:Process quotations as per RFQs received from the Team or standard service hoursEnsure correct pricing quoted per modality, obtain selling prices for parts if requiredFollow up with customers on quotes sent and not yet acceptedTechnical Call Centre & General Admin:Receive breakdown reports from customer and log the call with the relevant regional teamImmediately create job card for the breakdownFollow up with Regional Team if no response/feedback receivedProcessing Orders:Ensure payment is received from COD (Cash On Delivery) Customers, and PO (Purchase Order) received from Government Institution before arranging for work to commenceLiaise with Technical Supervisor for Field Service Engineer availability and schedule appointment with the customer for job to be doneIf parts are quoted, check stock on hand and transfer to relevant Field Service Engineer or place an order through Procurement. Ensure all necessary information is sent with the orderConvert quote to job on E-Works and assign to the allocated Field Service Engineer as per appointment scheduledTechnical Admin Support:Transfer boot stock to Field Service Engineers on requestCheck stock levels after each transfer to ensure we have sufficient minimum stock on handSchedule quarterly services with SLA customers and confirm appointments with the TeamRectify Field Service Engineers inventory once they have provided feedback on parts usedAuthorizing job cards and invoicingCheck Teams job cards for all necessary information, query missing information with the relevant Field Service EngineerJob Cards to be authorised and sent to customer within 2 days of job completionEnsure that every SLA job card is allocated to the relevant SLA and that the correct product class is used when invoicingInvoice billable jobs in the same month of job completion, allocate to the correct Technical divisionExperience Required:Previous experience would be beneficial, not a requirementSyspro and Qwix would be beneficial, not a requirementComputer literacy and proficiency in MS Office including Excel is a requirement for this positionQualifications:A Grade 12 certificate is the minimum requirementAdmin experience working with Field Service Technicians is essentialCapabilities:Attention to detail with Accuracy essentialAbility to work under pressure and meet deadlinesAbility to work effectively in a team and build strong relationshipsEfficient time-managementStrong Communication Skills
https://www.jobplacements.com/Jobs/T/Technical-Administrator-1254175-Job-Search-01-21-2026-04-18-04-AM.asp?sid=gumtree
4d
Job Placements
2
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