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1
We are seeking a highly organized and detail-orientated Assist Support Customer Agent to oversee and monitor daily reports, case management processes, customer escalations, and data accuracy across key departments and partner service providers. This role requires strong analytical capabilities, process ownership, and effective communication across teams to ensure operational excellence and service level adherence in a high pressure environment.Location: Bryanston, SandtonKey Responsibilities:Customer Service MonitoringEmergency Assist case management and intervention (Live and pre-booked cases)Monitor and manage Complaints and Customer Care inboxes.Track and follow up on complaints and feedback resolutions.Escalate complaints and update tracking and complaints sheets.Conduct courtesy calls. Case Management & AdministrationCheck and reconcile Accident Reports.Track Authorisation Requests and other validation requests.Monitor incorrectly delivered vehicles and coordinate resolution.Complete end destination and complaints-related meetings and tasks.Support vehicle upliftment requests and authorization tracking.Vehicle towing case monitoring and delivery confirmation at the correct destination Communication & CoordinationMaintain communication with internal teams and external service providers (SPs).Assist with billing queries and provide feedback on utilization and authorisation processes.Afrikaans & English speaking. Reporting & Data ManagementPrepare and distribute Daily SLA for clients & service providers.Compile and analyse SLA and CSI Stats daily.Complete and update vehicle Accident Reports and Daily Case Stats.Generate Client Scheme Utilization Reports (weekly and monthly).Compile Live Case updates and consolidate into Daily/Weekly reports for stakeholders.Generate and maintain Master and Ad Hoc Utilization Reports for finance and operational use.Manage and vet utilization reports. Quality Assurance & FeedbackParticipate in and contribute to QA collaboration sessions with service providers (if required).Submit QA Reports and track follow-up items from QA sessions.Monitor CSI feedback and generate CSI Master Reports.Qualifications:Matric Certificate (required).Additional tertiary education (advantageous).2+ years experience in a support, admin, or case management role.Call Centre and/ short term insurance claims support experience advantageous.Key Skills & Competencies:https://www.jobplacements.com/Jobs/A/Assist-Support-Customer-Agent-1250010-Job-Search-01-10-2026-02-00-15-AM.asp?sid=gumtree
3d
Job Placements
1
An established insurance company is seeking to hire a highly skilled and experienced Underwriter for Personal Lines to join their team. This is an excellent opportunity for an professional with strong underwriting experience to grow their career within a reputable organisation. Your:Formal EducationMatricNQF 5 in Short-Term InsuranceRegulatory Exam Level 1A minimum of four (4) years Personal Underwriting experiencePersonal Lines Class of BusinessDOFA confirmation from FSBCardinal 360 system experience will be an advantagewill enable you to fullfill the following duties:Effectively maintaining underwriting standards and providing quality client service:Issuing new policies, renewals, and endorsements on the C360 System;Prepare new business quotes;Underwrite in accordance with standards, policies and procedures;Support the sales team in acquiring and retaining profitable business;Attend to administration and written communication;Ensure that all documentation is processed accurately & correctly;Ensure documentation is checked and authorised if appropriate prior to dispatch;Ensure queries are resolved as per company standards;Negotiating renewal terms and preparing the renewal documentation;Ensure renewal reviews are completed timeously;Ensure retentions are calculated;Request and monitor survey and survey requirements as per laid down procedures;Correct unprofitable policies;Ensure policies are not overexposed;Checking policies before sending to clients;Telephone contact with clients when they phone in with queries or amendments/ additional covers;Saving all work electronically.Service delivery to ensure customer satisfaction:Maintain service, quality, and desired outputs within a specific functional process by ensuring compliance with tactical policies, procedures, and standards;Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved;Develop work routines in line with operational plans / schedules in order to manage the achievement of service delivery goals;Share knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service delivery.Maintain effective people practices:Align own behaviour with the organisations culture and values;Share and transfer product, process, and systems knowledge to colleagues;Collaborate and work with the Underwriting team to ensure required service levels are delivered.Continuous improvement to ensure effective service:Ensure adherence to or
https://www.jobplacements.com/Jobs/U/UNDERWRITER-PERSONAL-LINES-1248437-Job-Search-1-6-2026-2-27-21-AM.asp?sid=gumtree
7d
Job Placements
1
1
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Provide administrative, record-keeping and operational support to the Compliance, Governance and Legal Functions of Honey Investment Solutions.Minimum RequirementsMatric1-3 years administrative experience Strong attention to detail Clear criminal recordKey ResponsibilitiesMaintain regulatory registers (Representative & Competence Registers )Assist with FAIS onboarding, Fit & Proper and vetting processesTrack CPD, FIC CDD documentation and regulatory deadlinesMaintain compliance and governance records on Teams/SharepointAssist with Board and Committee packsMaintain audit-ready records and trackers Consultant: AliciaBodenstein - Dante Personnel Pretoria Faerie Glen
https://www.jobplacements.com/Jobs/C/Compliance-Governance-Administrator-1250122-Job-Search-01-11-2026-22-33-56-PM.asp?sid=gumtree
19h
Job Placements
1
Duties: Assist in day-to-day finance operations and are primarily responsible for computing, recording, collecting, analysing and verifying numerical data for use in maintaining accounting records of the financial operations of the company.Ensure that control systems are operating effectively within agreed parameters.Processing monthly journals via reports provided by Financial Accountant. Invoice Processing: Process all invoices ensuring they are matched to relevant purchase orders, authorised and are valid and compliant.Check and process all credit notes and allocate as necessary.Manage purchases against budgets. Supplier Reconciliations: Reconcile supplier statements with company records.Liaise with all creditors and suppliers.Identify and resolve discrepancies with invoices/statements in a timely manner.Review all supplier statements ensuring all documentation has been received and processed accordingly. Payment Processing: Prepare payment requisitions based on reconciliations, within deadline set.Produce weekly aged creditors lists and take appropriate action to clearing down the outstanding items.Produce 15th and month end aged creditors lists with commentary, within deadline set monthly, for review.Capture/allocate payments on SageLoad payments on online banking system.Ensuring all financial documents are filed and organized efficiently. General: Complete general administrative duties as is required of the position.Assist with audit requisites and activities.Maintain and update the status of Intercompany/Interdivision accounts, included but not limited to recharges, allocating payments etc.Maintaining stationary for the office.Complete all duties as assigned by the Finance Manager and the Financial Accountant Requirements: Grade 12 with MathA formal qualification will be an advantageAt least 5+ years previous Creditors / Finance experience at large hotel / lodge, preferably within the share block / timeshare industryProficient on Sage One Accounting and Advanced ExcelValid SA IDGood numeric and administrative skillsExcellent oral and written communications skillsAbility to liaise at all levelsSelf-starter, go getter and suitable initiativeExcellent interpersonal skillsAble to work in a teamAble to plan and manage deadlines and priorities
https://www.jobplacements.com/Jobs/A/Administrator-Accounts-Payable-Clerk-1247315-Job-Search-12-18-2025-16-03-32-PM.asp?sid=gumtree
25d
Job Placements
1
A company with national footprint is looking for a Claims Hnadler. Your:Formal Education:MatricRelevant NQF 5Successfully completed the RE 5 Examination Level 1Commercial and Personal Lines Class of BusinessExperience:A minimum of two (2) years Claims experience with a claims settling mandateA minimum of five (5) years working experience within the Short Term Insurance industrywill enable you to do the following duties:Processes:Effectively maintain claims standards and provide quality client service:Register motor / non motor claims for personal and commercial policiesAppoint assessorsConfirm and make sure that cover is sufficientResponsible for handling of and settling of claims for clients allocated and ensuring accurate capturing and updating on all data systemsManage the claim from start through to settlement stageGathering information about the insurance claim from the client and any others involvedExamining the details on completed forms and checking these against the cover provided by the insurance policyConsulting with other staff to decide the outcome of the claim and any compensation to be paidInforming the client of the outcome of the claim in writingReferring large or complex claims to other professionals such as a loss adjusterDetermine merits based on facts and investigation of reports presentedSettle claims within set parameters to avoid leakageObtain all information required for settlement or rejection of claimsDo continuous adjustments of reservesArrange / deal with the fulfilment of the following:Car hire for insured in the event of an accident where vehicle not drivable or of car has been stolenArrange contractors to assist insured with obtaining critical documents to support claimManage salvage processmotor & non-motor salvage right through to recovery payment receivedFollow up with loss adjustors/assessors periodically/ daily if requiredAbility to negotiate claims with clients, service providers and Insurance marketKeep detailed, dated file notes of all discussions on the claim filesAbility to negotiate contentious claim with Insurance market and clientsPotential errors and omissions must be immediately referred to Claims ManagerResponsible for completion of claim files upon finalisation of claim and do filing to EDSEnsure that claims files are maintained in accordance with operational standard and company proceduresDaily system updates (Such as diary & daily mail)Detail Prompt feedback and handling of complaints (internal & external)Ensure resolution of queries and complaints speedilyhttps://www.jobplacements.com/Jobs/C/CLAIMS-HANDLER-I-1198298-Job-Search-6-27-2025-8-50-15-AM.asp?sid=gumtree
7mo
Job Placements
1
Key Responsibilities:To maximise policy sales and monthly written premium in a compliant and customer centric mannerTo be responsive, courteous and professional in dealing with the Companys supporting lead providers and customersTo execute the sales process with skill, knowledge, diligence and integrityApply or provide competitor quotes where necessary relative to customer needs in order to provide options to customersTo optimise each lead by selling additional products where these are availableTo use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customersTo accurately identify the needs of the customer by asking effective questions and listening attentivelyMatch benefits accordingly and demonstrate how a product satisfies their needsTo understand objections and overcome them with an appropriate responseStrive to become an expert in your field through observation and collaborationTo continuously improve skills through practicing areas identified for improvementTo share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales teamTo be self-motivated, maximise productivity and able to manage ones time effectively when working from homeNon-Technical:Sales DrivenGoal OrientatedSelf-AccountabilityTime ManagementExcellent verbal and written communication skillsComputer literateNeeds Analysis skillsAttention to detailProblem-solvingAdaptability to changeStress toleranceResilienceDriven and motivatedNegotiation SkillsCompliance and Rule OrientatedStrong work ethicProactiveDeadline drivenMinimum Qualification:MatricRE5FETC: Short-term Insurance NQF4 or better (Preferred)Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)Requirements:At least 3 years call centre sales experience1-year outbound call centre sales experience2 years motor and home sales experienceFluency in English is essential plus one other official languageMotor Industry experience ESSENTIAL!! Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your
https://www.jobplacements.com/Jobs/A/Automotive-Financial-Services-Motor--Home-Direct--1250235-Job-Search-01-12-2026-00-00-00-AM.asp?sid=gumtree
10h
Job Placements
1
1
Our client is seeking a dynamic and experienced Paraplanner to join their team. This role provides technical and administrative support to Financial Advisers and Wealth Planners, involving the gathering and analysis of client data, preparing financial and investment plans, and producing proposals, applications, and portfolio reviews. The position involves supporting strategy development, ensuring compliance, assisting in client meetings, conducting product comparisons, and helping manage the ongoing client review process. Education:Relevant investment/financial degree, diploma, or qualification. Full CFP Designation is required. Experience:Minimum of 5+ years of knowledge and experience in a financial/investment environment. At least 3 years of work experience specifically within an IFA (Independent Financial Adviser) practice. Experience in preparing and presenting client proposals to Advisors and Wealth Planners.Responsibilities Support & Strategy: Provide technical and administrative financial planning support to Financial Advisers, Wealth Planners, and Directors. Planning: Formulate effective financial, investment, retirement, and estate plans and documents in line with the advisers strategy and the customers needs, objectives, and risk tolerance. Research & Analysis: Research, select, and compare appropriate investments/products. This includes researching potential replacement products to prepare appropriate recommendations , as well as drawing and comparing quotations from different insurers. Documentation: Manage and prepare investment proposals and portfolio reviews , as well as investment applications and transfers for client meetings. Compliance: Ensure all work meets compliance requirements and relevant legislation (FAIS Act, FICA Act, POPI Act, etc.). Administration: Assist in the drawing up of Wills and estate planning , check or capture client payments and requests , and respond to client inquiries. Relationship Management: Manage product partner relationships to ensure all applications are efficiently handled and completed.
https://www.jobplacements.com/Jobs/P/Paraplanner-1246910-Job-Search-12-15-2025-3-30-39-AM.asp?sid=gumtree
1mo
Job Placements
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