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1
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WORKSHOP OPERATIONS MANAGERCompany: Castrol Auto Service – RandburgLocation: Randburg, GautengReports to: DirectorROLE PURPOSEThe Workshop Operations Manager is responsible for ensuring smooth daily operations, high service standards, strong customer experience, effective communication, and strict enforcement of Standard Operating Procedures (SOPs) within the automotive workshop. The role exists to improve accountability, reduce complaints and comebacks, protect the brand, and allow the Owner to focus on growth rather than daily operational issues.This role works alongside the Workshop Service Manager and does not replace technical management or repair decision-making.KEY DUTIES & RESPONSIBILITIESOperations & WorkflowOversee daily workshop operations from a systems perspectiveMonitor job flow, turnaround times, backlog, and capacityAssist with productivity planning, including Saturdays where requiredIdentify inefficiencies and operational bottlenecksCustomer ExperienceConduct post-service customer follow-upsRecord and analyse customer feedback and complaintsInvestigate and resolve customer issuesTrack repeat problems and comebacksEscalate recurring issues with factual reportingCommunication ManagementEnsure all phone calls and WhatsApp enquiries are handled timeouslyAssign responsibility for communication channelsMonitor missed calls, response times, and lost opportunitiesReport communication performance weeklyQuality ControlEnforce final vehicle inspection standardsEnsure engine covers, undertrays, trims, and components are refittedPrevent vehicle release if standards are not metConduct random quality inspectionsStandard Operating Procedures (SOPs)Create, implement, maintain, and enforce SOPs covering vehicle intake and release, customer communication, final inspections, comeback handling, workshop cleanliness, Saturday work planning, and health & safetyReporting & AccountabilitySubmit weekly operational reports to the OwnerReport on productivity, complaints, comebacks, risks, and quality failuresStaff & Safety OversightMonitor punctuality, discipline, and professionalismSupport disciplinary processes where requiredEnforce health and safety standardsEXPERIENCE & QUALIFICATIONSMandatoryAutomotive workshop or service centre backgroundUnderstanding of workshop operations and workflowCustomer-facing service experienceMinimum QualificationAdvantageousOperations, supervisory, service advisor, or admin experienceAutomotive, business, or health & safety trainingSKILLS & ATTRIBUTESStrong organisational and communication skillsDetail-oriented and process-drivenAssertive, fair, and professionalStrong reporting and problem-solving abilityOwnership mindsetemail: management@mumborepairs.info
1mo
Randburg
1
Field Work Solutions in
partnership with the Energy Sector have been conducting assessments to assess
the impact of power failures across South Africa since 2024. We are conducting
a report on the solar power & other energy solutions which were implemented
to solve load shedding in both households and commercial sector. The next phase
will run for 3 months from Monday 16th of February
2026 until the end of April 2026.
We are urgently looking for field workers to roll out these assessments in
their areas countrywide. The monthly salary for the 3 months period is R6,800
which include free data, a tablet & other devices to be returned safely
after the contract.
Please read our application
requirements carefully, most previous applications which did not meet our
requirements were rejected and we request that you do not submit your
application if not complete to avoid wasting your time and Field Work Solutions
time. We are an equal opportunity employer, we are on a very tight schedule, if
you do not hear from us it’s mostly due to incomplete or unclear documents.
To submit your application please
review these compulsory documents and their specific requirements and only
submit the below mentioned:
NB: Make sure that all your
certified documents, stamps, ID numbers, full names are very clear and visible.
1. A short CV not more than 2
pages, your experience is not necessary as training will be provided.
2. Your clear certified ID copy
not less than 3 months (Compulsory otherwise your application will be rejected)
3. Your clear bank statement (Not
bank confirmation letter) not older than 3 month for HR payroll. (Compulsory)
3. Indicate the area in which you
want to be working from e.g Cape Town, Gugulethu.
Kindly be advised that a fitness
test will be conducted before training.
Submit your complete documents
to: fieldworksolutions@protonmail.com
Applications close Friday the 30
of January 2026. We look forward to work
with you; please do not submit your application if you do not meet the above mentioned
requirements. Thank you.
1mo
Johannesburg CBD
2
SavedSave
Hi if you looking someone for renovation call me
16d
12
SavedSave
We do professional Tiling and Carpentery
we specialize on ,Wood floors
Kitchen cupboards,
Wardrobes,
Ceilings and Rhinolite,
Door installation,
Tv stands and floor and walls tilling
13d
VERIFIED
1
SavedSave
School leavers seeking your first job R150 p.dayNo experience requiredFull time or part time4 days per week required, including weekends. Weekend shifts will be allocated. Areas in Gauteng50 sites availablePretoria areaFourways areaKempton Park/ MidrandRoodepoortOn-site workspace (public or own transport) More info available on www.mgbbox.comEmail application to fred@mgbbox.com
1mo
Randburg
1
Did you
know that hundreds of Mr Delivery drivers earn between R350 – R500 per shift or
the equivalent of R7 000 to R12 000 per month?
You can
too!
Join the
Mr Delivery team in Sandton!
What you
need:
·
Your own reliable motorcycle
·
A clear criminal background check
·
A valid South African drivers license
·
An Android smartphone V6 or higher
·
A South African ID or valid work permit for foreign nationals
·
The ability to work Friday evenings (4pm to 10pm) and weekends
And most
importantly, a great attitude!
We’ll
provide the training!
APPLY ONLINE AT
www.mrdfood.com/become-a-driver
20d
Sandton
7
road surfacing, slurry seal, tennis courts,
5mo
VERIFIED
3
SavedSave
Are you a service provider in South Africa looking for more clients? Join HME Group today and connect with customers searching online for your services.✅ Free to start – list up to 5 services at no cost
✅ Get more plumbing, electrical, locksmith, handyman, cleaning jobs and more
✅ Quick 2-minute registration – no hidden fees
✅ Local clients contact you directlyDon’t miss out on new jobs in your area. Start today – it’s 100% FREE!
Register here: https://hmegroup.co.za/gumtree
6mo
Other
11
SavedSave
Fourways painters of lnternal walls ceilings Basement walls and columns road markings Exactly steel door and wallpaper replacement as per the attached bill of the questions. The internai office area is currently in use, therefore, the seccessful contractor will need to plan to carry out work inside the office area over weekends per section or wing and completion Www.randburgpainters.co.za
14d
Constantia KloofSave this search and get notified
when new items are posted!