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We are seeking to appoint a front-of-house receptionist based at one of our blue chip customers, in the heart of the City of Cape Town.Role OverviewDo you enjoy dealing with people, have excellent customer service skills and enjoy working as part of a fun and dynamic team? If you have answered yet to all of these, then this may be the perfect role for you!You'll be the first point of contact for anyone visiting or calling into the building and assisting them with their enquiries. In addition to ensuring that everyone receives a first-class experience and service, the successful candidate will be required to support events within the building and with general administration and occasional projects.The successful candidate will need to be computer literate, specifically competent with Microsoft Office packages.Who are we?The company provides front of house services to some of the most presitigous buildings in Cape Town. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. We encourage you to develop yourself and enjoy a sensible work-life balanceKey ResponsibilitiesThe first point of contact both face to face and on the telephone for clients, professional contacts, employees, tenants, suppliers and visitors.Manage administration requirements.Maintaining close contact with the Security Manager.Responsible for all incoming and outgoing post.Maintaining weekly, monthly and daily records.Ensuring the front of house areas are clean and tidy at all times.Updating and maintaining reception procedures and processesAssisting the Building Manager with ad hoc tasks and projectsThis list is not exhaustive, in addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to timeSkills, Knowledge and ExperienceTechnical experience:Proficient in Microsoft Word, Excel, PowerPoint and Outlook.Skills and Knowledge:A proven track record in providing excellent customer service and administrative support.Confidentiality and discretion in dealing with all aspects of the role.Strong communication skills both verbal and written.Excellent attention to detail and organisation skills.Ability to multi-task and prioritise.Pro-active and flexible approach to work.Strong team player: builds relationships and consults with others, quickly establishes trust and credibility.Be confident working independently, demonstrating good initiative and be a strong problem solver.Diplomatic, friendly and approachable.Working hours are Monday to Friday 0800 - 1700 (including one hour for lunch break).If you feel you have the right experience please send your CV to: careers@recruitmentguru.co.zahttps://recruitmentguru.co.za/front-of-house-receptionist-cpt/
17h
1
Technical and Distribution Assistant Administrator will assist with setups for Own Website Booking engines, third-party sites and all distribution sites.Assist with loading rates on channel managers such as Nightsbridge, Siteminder , GDS and Tourplan etc.Assist with loading of new features and amendments of properties on all distribution’s sites.Assist with loading rates and distribution from Opera to channel managers. Competencies Generic Competencies: attention to detail and organizational skills; Personal Effectiveness; Communication. Unique Competencies: Trouble shooting of issues. DUTIES AND RESPONSIBILITIES Ensure up-to-date with new industry technology available for optimal digital sales.Assist with rate parity throughout all booking channels.Communicate with Travel Support & properties on new rate codes, room types.Assist supervisor with all projects that require quick turnaround time.Rate plan clean ups on channel managersSetup all integrated rate codes and packages for distributionFactual checks are done on distribution third partiesLoad rates on Nightsbridge and SiteminderWork and communicate with all distribution partners i.e Hospitality SolutionsLoad room types and map rates on new distribution sites.Assist with internal queries regards to rates, room types not being loaded.Maintain a high level of destination knowledge and tourist informationMaintain knowledge of special/rates/offers/promotions for all market segmentsResolve any rate parity issues raised by suppliersMaintain knowledge of PMS and channel management systems.Ensure any changes of dashboards/property facts are maintained and updated on integrated channels, including B2B, B2C and Brand channels.Uploading of new images to distribution sites.Maintenance on GDS platform. Administration Assist with monthly account recon on suppliers i.e. Nightsbridge, Siteminder, Hospitality Solutions.Assist with setup monthly history and Forecast reports for the group.Login Sheets updated and secured.Profile Opera Maintenance. To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY3MjA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244061&xid=1108_67205
2y
1
Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.
*Job Purpose:*
* To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
*Job Objectives:*
* To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
* To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
* To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
* To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
* To timeously and efficiently resolve all customer queries in line with the Companys policies.
* To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
* To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Qualifications and Experience:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at grade 12 level
* Essential: Relevant Retail/Business Management qualification (External applicants)
* 1 years experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
* Numeracy and stock management experience
*Skills, Abilities and Job Related Knowledge:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
* Results and target driven
* Sound managerial skills
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
* Leading and Supervising
* Delivering Results and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2OTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245356&xid=1555_56923
2y
1
SavedSave
The Western Cape Blood Service is a non-profit organisation whose mission is to collect, process and distribute blood and blood products of the highest standards in the Western Cape*.* *A vacancy exists for a Senior Software Engineer in our IT Department*
*Main purpose of the role:* To design, develop and implement IT solutions including back-end services and database structures while leading a .Net development team.
*Key Responsibilities:*
* Ensure software is up-to-date with latest technologies
* Leading, guiding and coaching the development team
* Providing consulting services to the business, team members and project teams to ensure optimal solutions that comply with WCBS solution principles and standards
* Review and debug code
* Automate tasks through appropriate tools and scripting
* Identify, prioritize and execute tasks in the software development life cycle
* Development of changes, fixes, integrations and new systems that will run efficiently and securely
* Designing and building modular and scalable solutions that are optimised for re-use
*Minimum requirements and experience:*
* National Diploma or Degree in Information Systems/Computer Science
* Valid Code EB driver’s license without endorsements is essential
* Mobile development and Web Services experience would be advantageous
* ‘NoSQL’ experience would be advantageous
* MS-SQL experience
* Proven Angular Experience
* Proven C#.Net Core experience
* Minimum 7 years development experience
*Competencies / behavioral dimensions: *
* Self-disciplined and self-motivated
* Ability to multitask and prioritise
* Must be able to work independently and perform under pressure
* Excellent organizational and leadership skill
* Customer Service ethic and excellent communication skills
*Key Responsibilities:*
* Ensure software is up-to-date with latest technologies
* Leading, guiding and coaching the development team
* Providing consulting services to the business, team members and project teams to ensure optimal solutions that comply with WCBS solution principles and standards
* Review and debug code
* Automate tasks through appropriate tools and scripting
* Identify, prioritize and execute tasks in the software development life cycle
* Development of changes, fixes, integrations and new systems that will run efficiently and securely
* Designing and building modular and scalable solutions that are optimised for re-use
*Minimum requirements and experience:*
* National Diploma or Degree in Information Systems/Computer Science
* Valid Code EB driver’s license without endorsements is essential
* Mobile development and Web Services experience would be advantageous
* ‘NoSQL’ experience would be advantageous
* MS-SQL experience
* Proven Angular Experience
* Proven C#.Net Core experience
* Minimum 7 years development experience
*Competencies / behavioral dimension
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYxNzAyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1251541&xid=1555_61702
2y
SavedSave
Security Guards needed.Requirements:-Grade C-Drivers license (optional)-Must be physically fit -Must be able to speak English and Afrikaans fluently. Please send your CV to:jobs@paragonpro.co.za
7d
1
SavedSave
Village N Life is a Leading Tourism and Hospitality company that is based in the beautiful Camps Bay.
An exciting opportunity exists for a Maintenance Supervisor to join our dynamic team.
Scope of the job:
Performing maintenance management duties as required by facilities manager. Assisting to maintain all aspects of the Hotel through a preventative maintenance program. To ensure that all facilities and machinery is in working condition throughout the Property.
Minimum Requirements
MatricValid Drivers licenseAt least 2 years experience in maintenance department
Duties and responsibilities
Assisting maintenance Manager with daily dutiesCommunicating to ManagementManaging Staff & Day to Day MaintenancePerforming maintenance workStore all tools securely to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are keptRepairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas on the property.Assist to plan, organize, direct & Control all aspects of the Maintenance Department.Daily Issue of Work AllocationQuality ControlProject ManagementAdministration
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzQ5MDMzNzkzP3NvdXJjZT1ndW10cmVl&jid=1716673&xid=1349033793
9d
1
SavedSave
*Systems Administrator (JB1751)*
*Systems Administrator (JB1751)*
Century City
R13 000 – R15 000 per month
Manage student management system (ICAS) and all systems used at campus
Educational Requirement
Grade 12
relevant experience and expert training on systems used in business
Experience with student management systems
At least 2-3 years as a systems administrator in the educational sector preferably
Key performance areas:
Excellent knowledge of the student management system in use is a prerequisite i.e. Moodle, ICAS and CRM
Setting up of student management and other systems used
Extract and supply management information on a regular and adhoc basis
Train staff in the use of software used
Manage maintenance of computers, printers, fax machines and copiers
Ensure security of data in particular assessment documents
Initiate processes be generating reports and data as per year planner
Educational Requirement
Grade 12
relevant experience and expert training on systems used in business
Experience with student management systems
At least 2-3 years as a systems administrator in the educational sector preferably
R13 000 – R15 000 per month
Educational Requirement
Grade 12
relevant experience and expert training on systems used in business
Experience with student management systems
At least 2-3 years as a systems administrator in the educational sector preferably
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQxNjE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1233102&xid=1555_41614
2y
1
SavedSave
Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.
*Job Purpose:*
* To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
*Job Objectives:*
* To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
* To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
* To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
* To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
* To timeously and efficiently resolve all customer queries in line with the Companys policies.
* To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
* To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Qualifications and Experience:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at grade 12 level
* Essential: Relevant Retail/Business Management qualification (External applicants)
* 1 years experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
* Numeracy and stock management experience
*Skills, Abilities and Job Related Knowledge:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
* Results and target driven
* Sound managerial skills
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
* Leading and Super
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM4MTEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1231548&xid=1555_38110
2y
1
Purpose of the Job: The Integrated Services Manager (I.S.M.) will report to the General Manager and serve as a member of the Senior Management Team. The primary responsibility of the I.S.M. is to ensure organizational effectiveness by providing leadership for the Organizations operational functions which includes Integrated Security/Cleaning/Parking Services.KEY RESPONSIBILITIES:Enforce the Companys Disciplinary Code of ConductAdopt an initiative geared towards Integrated Operational ExcellenceImprove the Integrated operational systems, process, policies and procedures, management reporting, information flow, and Client relations.Manage and increase the effectiveness and efficiency of the allocated Integrated Operations teamCoordinate and communicate between support Departments, Integrated Operational Teams and ClientsEstablish a relationship with the Clients, whereby the I.S.M. becomes intimately familiar with the Integrated Service requirements of each ClientEnsures that all Integrated Services personnel are operating and performing their duties according to the Site Job DescriptionLead and manage the on-site training and recruitment functions of Integrated Services personnel to ensure that the Contracts operational needs are metAttend weekly/monthly Client meetings and provide Integrated solutions that are Site specific to the Client for consideration, so as to ensure excellent service deliveryAttend regular Operations meetings with Senior Management TeamsImplement effective controls and monitoring ProcessesParticipate in site Investigations and report on findingsPerform Risk Assessments and Integrated Services SurveyPerform site surveys and compile reports pertaining theretoMINIMUM REQUIREMENTS:PSIRA Grade A RegisteredMatric CertifiedFirearm Competency5-10 years of direct Management experience in the Security, Cleaning and Parking Industry3 -5 years of Facilities Management ExperienceMinimum of 2 years training with regards to Introduction to Contract Cleaning ManagersSecurity Management Qualification will be advantageousStrong background of Health and Safety environment5-10 years ex-military/SAPS experienceDrivers License Code 08 and own reliable vehicleRisk Assessment and Site Survey experienceSHEQ Qualification will be an advantageous3-5 years in Retail OperationsSolid Computer ProficiencyCOMPETENCIES:Excellent People Management skillsProven negotiation and influencing skillsExcellent verbal and written communication skillsDemonstrated commitment to high ethical standards within a diverse workplaceStrong commitment to service and quality standards as well as Client SatisfactionDemonstrated experience in coaching, motivating, developing and leading a professional TeamDemonstrated leadership and vision in managing staff groups and major projectsFlexib
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxNzg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1182513&xid=1109_71788
2y
Requirements:*Hotel Management Diploma or similar (Tourism) students welcome* Excellent verbal and written communication skills* Brilliant supervision, self - motivation and task delegation abilities* Willingness to perform shifts including late shift and weekends* MUST have a drivers license and own vehicle (Non-negotiable)Responsibilities:* Responsible for managing daily front office procedures and tasks* Ensuring the smooth running of service when on duty. Managing the team for all matters pertaining to the property, housekeeping, kitchen, security and guests* Working closely with central reservations for all bookings through OTAs and direct bookings* To promote a professional and hospitable image to the guests. Giving full co-operation to any guests requiring assistance with a prompt, caring and helpful attitude* Working closely with the housekeeping department, liable for overseeing the cleanliness, details and that policies and procedures are being met as per our 5 star standards.Salary negotiable based on experience
21d
1
SavedSave
Role purpose:
Curo will be creating a new Client Query Resolution Team (QRT), which will form part of the broader Operations. The team will be a central point for receiving all Client queries and the individuals in the team will need to draw on their end-to-end Investment administration knowledge to resolve the queries and revert to the Clients within the agreed timeframes. Having good prioritisation skills, being a self-starter, ability to multi-task and problem solve; good written and verbal communication skills will be key to securing a role in this team. The individual will also need to assist the Query Resolution Manager in identifying trends in queries received and provide suggested actions on how to mitigate the trends and ultimately reduce the number of queries over time.
The individual will also assist with performing some analysis on Client requests.
As the individual will be client facing, will need to conduct themselves in a professional manner and be client focused in their approach.Specific duties
Engage with Clients on their queries via telephone, e-mail or via the query portal.
For queries received telephonically, log on the Curo query system.
Investigate and resolve queries within agreed timeframes
Ensure that the portal is updated with relevant and timely progress on queries.
Identify trends in queries received and provide input reducing the number of queries.
Assist the Query Resolution Manager with administration tasks, as delegated
Being established as a key point of contact for the Client.
Review and distribute incidents on weekly basis. Also ensure BarnOwl is updated with the final version of the incident
Create Risk Exposure Reports (RER) for material incidents and ensure payment is actioned
Competencies: Experience, Skills and Behavioural Attributes
Self-starter
Ability to Prioritise
Ability to multi-task
Good written and verbal communication
Good problem solving ability
Client Focused
Professional
Ability to listen
End-to-End knowledge of Investment Administration processes.
Investment administration industry knowledge
Be an Ambassador of the Curo values
Education
BCom or Equivalent qualification
Be competent in Office (excel, word, PowerPoint)
Up to 5 years’ experience in an investment administration role
Client facing experience will be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzI3NjVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1151935&xid=1419_2765
2y
1
Microsoft Exchange support analyst specialising in email and collaboration technologies, supporting contracted Computacenter customers. This is an opportunity to work for a large international group that provides managed services to enterprise level customers across a wide range of industries and technologies. Note that this is an infrastructure support role and not focused on user/account administration.Job Description
Supporting Computacenter customers’ messaging and collaboration environments remotely from Cape Town
Incident investigation and resolution in accordance with agreed SLAs and working within the ITIL framework
Pro-active monitoring using, amongst others, automated tools/reports where available
Project work for new deployments/migrations/upgrades as required
Root-cause analysis for complex issues as per the problem management process
Out-of-hours standby based on a 4 or 5 week rotation
Ad-hoc out of hours work as required for changes and project work
Creating and reviewing on a regular basis documentation assisting the team in its day-to-day work
Assess supported customer environments with a view to suggesting initiatives that could serve to improve the levels of support and service we provide as a team
Mentor and assist team members when required
Essential Knowledge/Skills
3 -5 years’ experience in the following areas:
Supporting Microsoft Exchange 2013 / 2016+
Supporting Office 365/Exchange Online environments
Supporting Microsoft Lync 2010/2013 / Skype for Business
Microsoft Teams
Microsoft SharePoint Online
Awareness and working knowledge of email security and hygiene products like Symantec Mail Security for Exchange, Mimecast and Cisco IronPort
Windows AD skills and network protocols and services like TCP/IP and DNS
Desirable Knowledge/Skills
Mimecast
Symantec Enterprise Vault
PowerShell scripting
Essential Qualifications
MCP, MCITP and/or MCSE certification in Exchange 2013+, and/or Exchange Online/Office 365.
Desirable Qualifications
Certification relating to any or all of Microsoft Lync/OCS/Skype for Business, Mimecast, Enterprise Vault or Exchange Online
Behavioural Characteristics or Competencies
Professional / Cognitive skills
Strong written and oral communication in English is a must. Strong presentation skills are considered an asset
Strong and proven troubleshooting ability in a large scale, fast-paced operations environment
Demonstrated ability to work independently and manage time
Ability to make timely and sound decisions under conditions of uncertainty and / or stress
Ability to manage client and management expectations, keeping all stakeholders informed about open incidents or requestshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzIyNjBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1158626&xid=1419_2260
2y
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