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Results for jobs it supports technician in Find IT Technician jobs in Western Cape
Location: Office near Parow Golf Course and Weekends Remote
with occasional onsite client visits
Job Type: Full-Time (3 month Probation)(Start date 1 June
2024 to 1 July 2024)
To Apply: Please submit your resume and a cover letter
explaining why you are the perfect fit for this role to jobs@clearlink.pro
Join our dynamic and growing team at Clearlink.Pro as a
Mid-Level MSP IT Support Technician. We are a Managed Service Provider
committed to delivering tailored IT solutions and exceptional service to our
clients. If you have a passion for IT problem-solving, are skilled in pfSense
and Office 365, and have experience with N-Able N-Central MSP software, we want
you on our team
Key Responsibilities:
- Provide high-quality technical support for our diverse
client base, ensuring efficient and effective resolution of issues
- Manage and maintain client networks and infrastructures
using pfSense Netgate Firewalls, ensuring security and optimal performance
- Administer and support Office 365 applications and
services, assisting with migration, configuration, and troubleshooting
- Collaborate with other team members to design and
implement new technology solutions
- Monitor systems and networks, identifying and
rectifying any potential issues proactively
- Document all technical procedures and user guides for
client reference
- Occasionally travel to client sites to provide hands-on
support
- Be available to work remotely two weekends a month as
required
Required Skills and Qualifications:
- 3+ years of experience in IT support or a related field
within an MSP environment
- Proficient in network management and configuration,
particularly with Netgate firewalls, VLAN’s and VPN
- Extensive experience with Microsoft Office 365,
including setup, administration, and troubleshooting
- Strong understanding of IT best practices and a
commitment to maintaining up-to-date industry knowledge
- Excellent problem-solving skills and the ability to
manage multiple tasks simultaneously
- Strong communication skills, both verbal and written,
are essential
- Must have reliable transport for occasional visits to
client sites
- Must be fully bilingual in Afrikaans and English
- Experience with N-Able MSP software is preferable
Additional Beneficial Experience:
- VOIP device setup and support
- UNIFI network and WIFI setup and support
- Experience with HALO PSA
- ARUBA networking hardware setup and support
- MIMECAST deployment and support
Required Certifications: (equivalent or better)
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft 365 Certified: Fundamentals
- Microsoft 365 Certified: Messaging Administrator
Associate
Preferred Skills:
- Certifications in Microsoft, pfSense, Aruba, or similar
technologies
- Experience with cloud services, cybersecurity, and
remote troubleshooting
Benefits:
- Competitive salary package
- Cell and internet allowance
- Free Vehicle parking
- A supportive and innovative work environment
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an IT Manufacturing Solutions Analyst to join their team based in Cape Town.
Job purpose:
The IT Manufacturing Solutions Analyst is responsible for the maintenance, debugging, testing, end user support and documenting of manufacturing application software solutions (APS/APL/cullet, ptracker) within the Companys Packaging.
You will work closely with the business, business analysts and other IT team members to understand and capture business requirements then drive the design and development of technical solutions that follow business requirements and strategies
Responsibilities but limited to:
• APSIO Support: Support plants to maintain and upgrade equipment connected to APS
• APL/APS /cullet/pTracker: Support plants to maintain and upgrade software for manufacturing applications
• APSIO Rollout: Support plants to connect new equipment to APS
• APS/APL/APSIO /cullet/pTracker Documentation in Wiki: Keep the APS Wiki up to date and provide required information like setting, IPs, Ports for any kind of equipment.
• Develop test scripts and integration testing and create documentation surrounding solutions: Prepare the testing documents
• Liaise with the business and business analysts on user acceptance testing: Prepare the testing documents
• Create Documentation for APL/APL/APSIO/ptracker/cullet Documentation in SharePoint: Collect and store available documentation from suppliers
• Add new users/printers/ Labels for APL: Create new users/ printers/ labels in the APL system
• Provide required support for the application functionality, integration and infrastructure related to the MES applications: Resolve the created Incidents and requests Qualification Experience:
• 4 years experience
• MS SQL
• Server Operating system
• Work in Industrial Environment especially Glass and Metal Production
• Serial, TCP and other protocols
• Application support experience with Manufacturing applications
• Troubleshoot issues in glass production environment
• Research new developments and options to connect equipment
• Support plants in day-to-day business
Salary: Market Related
Working Hours: Monday to Friday - 08:00am to 17:00pm
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202632 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applicat...Job Reference #: 202632
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Help Desk Technician responsibilities include:
·
Serving as the first point of contact for customers seeking technical
assistance over the phone or email
·
Performing remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determining the best solution based on the issue and details provided by
customers
Responsibilities
·
Serve as the first point of contact for customers seeking technical
assistance over the phone or email
·
Perform remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determine the best solution based on the issue and details provided by
customers
·
Walk the customer through the problem-solving process
·
Direct unresolved issues to the next level of support personnel
·
Provide accurate information on IT products or services
·
Record events and problems and their resolution in logs
·
Follow-up and update customer status and information
·
Pass on any feedback or suggestions by customers to the appropriate
internal team
·
Identify and suggest possible improvements on procedures
Requirements and skills
·
Proven experience as a help desk support technician or
other customer support role
·
Tech savvy with working knowledge of office automation products,
databases and remote control
·
Good understanding of computer systems, mobile devices and other tech
products
·
Ability to diagnose and resolve basic technical issues
·
Proficiency in English
·
Excellent communication skills
·
Customer-oriented and cool-tempered
If you are interested please send your CV to jobs@trekit365.co.za.
SALARY: R5000 – R6000
MEDICAL INSURANCE
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Channel Manager
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approac...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE0ODk3NTA0P3NvdXJjZT1ndW10cmVl&jid=1300283&xid=1414897504
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Job name: NOC AgentJob Type: Remote - ShiftsA position has become available on our NOC Support TeamYou will be responsible for the following:Monitoring for Network Outages for two FNO’sTraining will be provided.Qualifying Criteria:A basic understanding of how FNO’s and ISP’s operate. This will be tested.Network+ or A+ Certification (Not negotiable)Past experience in the ISP/FNO space with contactable references will count in your favour.This is a remote position, therefore the following is a requirement:Computer/laptop (i5/AMD Ryzen 5 and up, 8GB Ram and up)Stable internet connection (10Mbps minimum, 30ms Ping maximum)Windows 10A contingency plan for load shedding/Network outagesSecond ScreenHeadsets The shifts are 24/7 you will be assigned 5 to 6 shifts per week 8 hours per shift. Must be willing to work weekends and public holidays.Remuneration: Dependent on shifts (R6000 - R7000)Kindly email your CV’s to hr@noc.africaoncloud.netAfrica on Cloud is an all inclusive connectivity and telecommunications service provider. The above position is an outsourcing position.
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VERIFIED
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IT Company looking for Junior Field Network Engineers to support clients. Must have own car and valid driver license. Must have at least 2 years IT Experience. CCNA or A+/N+ required.Reply with CV
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ACP Systems is a leading IT solutions provider in the Helderberg
region, dedicated to delivering high-quality & friendly services to our
clients. We specialize in providing comprehensive hardware and software
solutions, network installations, server support, and sales to individuals as
well as businesses of all sizes. As we continue to expand our operations, we
are seeking a motivated Junior IT Technician to join our dynamic team.
**Responsibilities:**
- Provide hardware and software support to clients both
onsite and remotely.
- Assist with network installations and troubleshooting.
- Provide server support and maintenance.
- Assist with sales activities, including client
consultations and product demonstrations.
- Collaborate with senior technicians to resolve complex
technical issues.
- Maintain accurate records of client interactions and
service requests.
**Requirements:**
- Relevant qualification in IT or a related field.
- Valid driver's license and own transport.
- Physically healthy and fit to perform various tasks,
including lifting and carrying equipment.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Prior experience in IT support or a related field is
advantageous but not required.
**Benefits:**
- Competitive salary based on experience.
- Opportunities for career growth and development.
- Training and certification opportunities.
If you are a motivated individual with a passion for IT and
a desire to grow your career, we encourage you to apply for this exciting
opportunity. Please submit your resume, cover letter detailing your relevant
experience and qualifications, as well as salary expectations to applications
at pczone dot co dot za. We look forward to hearing from you!
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IT Field Support Technician – Worcester(Or Surrounding Areas)
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Worcester(Or Surrounding Areas).
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
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The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+ or equivalent Microsoft Associate level certification Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 / Azure Certification CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on email and internet connectivity fundamentals Software, network troubleshooting and client communication skills Experience within a helpdesk environment Experience working within Windows, OS X and basic Linux desktop environmentsExperience configuring FTTH routers Advantageous Experience with routers - Mikrotik,Cisco Personal competencies Exceptional communication skills- English & Afrikaans Problem-solver Self-starter and being able to take accountability Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Only applications through the link will be accepted.
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Our company wants to appoint a qualified IT/Support candidate who will be responsible to technically support our team. This position is based in George, Western CapeDuties and Responsibilities Responsible for maintaining all aspects of the office's network systems Responsible for all IT support - new systems, software and hardware upgrades Fault finding, troubleshooting and resolving software / hardware issues Ensuring that laptops and desktops are set up accordingly with all the necessary applications Setting up printing access as well as Wi-Fi access points Guest Network Wi-Fi access Conduct daily IT operations and preventative maintenance Responsible for Cable management / network infrastructure / Wifi Infrastructure / VPN Responsible for monitoring and protecting networks from viruses and malware Responsible for NAS storage / backups / database recoveries Software license monitoringQualifications A+ and/or N+ certification, IT Diploma/ Degree Windows Server Platform qualification and knowledge including Active Directory / DHCP server / DNS server / Group Policies Virtual Environment Knowledge – VMWare / Hyper-V SQL Database knowledge: MicroSoft Azure, Amazon Microsoft BI / power APPs is an added advantage CCTV IP Hardware and Software is an added advantage ESET Antivirus Mikrotik / Winbox ConfigurationSkills: Between 3 - 5 years’ experience in relevant IT field Ability to work under pressure with attention to detail The ability to work with minimal supervision Problem solving/troubleshooting skills Ability to think proactively and have a strong dynamic approach Good interpersonal skills Ability to exercise good judgement and protecting confidential information. Valid driver’s license code 8 (essential) Must be willing to travel Must be willing to work after hours / standby / weekends if need be Must reside in George/ surrounding areaSalary is market related and negotiable depending on experience Email a detailed CV, certificates as well as three contactable references to: chane@afsol.co.za
2mo
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