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Results for client services in IT & Tech Jobs in KwaZulu-Natal
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Printer/Copier technician Required with the following experience.Minimum 1 Year experience.Key Performance Area's as follows;1. Servicing of printers/copier ( high output machines )2. Repairs, replacement of parts/rollers/fusers/developer units.3. Ability to learn at a good pace.Drivers license is required for this position as the technician will be required to attend to clients at their respective premises. Candidates to email CV to jamiean@advance-it.co.za
13h
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A National Company of Chartered Accountants and Registered Auditors are seeking a full time Senior Software Developer in the Head Office in Pietermaritzburg.
A National Company is seeking a Software/Systems Developer
Degree or Diploma in Systems DeveloperMicrosoft CertifiedConsulting Purpose of the position
To design, develop and maintain custom Software Systems and provide data analytics services for internal company use and to be marketed to Public & Private Sector Job description
Liaise with clients, both internal and external staff to identify and assess needs and requirementsEnsure complete and adequate training to all usersProvide support when requiredProductSystem specifications, design and development to be performed in consultation with users and adequately address user needsInnovative ideas to enhance efficiency and effectiveness of operations internally and value to clientsActive project managementPreparation and submission of high quality tender and proposals, where applicable Core responsibilities
Identify internal inefficiencies and develop/implement IT solution to help mitigate these inefficiencies, increase productivity and reduce unnecessary costsDevelop software solutions for the public and private sector which will open new business opportunities and enhance the company’s services offered.Support, develop and maintain existing software systems owned by the companyProvide skills in the field of data science in order to clean/analyse and produce valuable insights, reports/charts and projections to benefit the company.Deliver client ServiceEnsure that clients’ needs are met, working within own area of responsibility and controlEnsure customer satisfaction with action, decisions and recommendationsTake personal responsibility for correcting errors and problemsIdentify changes in the market, technological and legislative industries to explore new business opportunities and adapt current approachImplement actions to drive the vision and mission of the companycommunicate effectively at all levels: Written, electronic and verbally.
SECTOR: Information Technology
Job Reference #: JHB000016/SK
1d
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We are looking to employ a suitably qualified Senior Developer:
Dynamics 385 CRM.
You will use your existing sale in Power Platform/Dynamic, configuration, and
development to build modem, cloud-based solutions and will have an opportunity
to broaden your skills to other key Microsoft technologies. These technologies
include net, net core. o, Azure cloud, SOL Server, Microsoft 385. JavaScript,
and SharePoint. You will be exposed to all aspects of solution delivery
including business analysis, development, and training end users. The successful
applicant will report to the ICT Manager.
Key Responsibility Areas
1. Systems Support & Maintenance
• Work on existing Dynamics 305 and Power Platform projects
to enhance configurations and customizations.
• Support, manage, and deliver ongoing platform application
support to achieve customer satisfaction and service excellence.
• Accountable for problem resolution and implementation of corrective
actions where required
• Working with other team members to prioritise system
functions and review functional technical specifications.
• Experience in Data, UI, Logia, Data Verse and Visualisation
• Experience with Office 305, Dynamics 305
* Industry experience working in software development environment
* Strong ability to manage multiple client relationships simultaneously.
• Experience with Azure / Cloud concepts Knowledge
• Experience in Azure, Azure DataOps und PowerShell
• Experience in SQL. Server or another SQL-based rational database
• Experience in a NET programming language, preferably C#
• Any MS certifications.
• SharePoint 300.
• Technical knowledge of Dynamics 301 Customer Environment
• Experience across elements of the Power Platform including
Power Automate
• Experience with Microsoft technologies an advantage including.
NET, SQL, SERS
• Experience with web development is also an advantage
* Microsoft Azure experience, ag. App Service, Function Apps
• Microsoft technical certificates (Dynamics 300/ Azure)
• Agle project delivery experience
•Ensure high standards of customer engagement and services
are maintained.
2. Compliance
• Operates within controls and procedures in ordec to ensure
the integrity
• Identifies and reports risks or areas of concern to management
within on department and area of responsibility.
3. Customer Service
• Maintains effective working relationships with customers
(both internal and external) towards rendering highest quality of services
EDUCATION
• Bachelor’s degree in computer science, Information Systems,
or equivalent.
Proven experience as a Functional Consultant in implementing
Dynamics 365 Customer
Service.
Strong understanding of Microsoft Dynamics 365 and is integration
with other business systems.
Excellent problem-solving and troubleshooting abilities.
Strong communication and interpersonal skills.
Microsoft Dynamics 365 certification
Kindly email cv with certifications to: zaheeda.itmassist@outlook.com
11d
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1
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Our client in the Tech industry is looking for a Security Support Engineer who will understand the software, hardware risks and requirements to meet and exceed all customer service excellence, this role will improve your testing, evaluating and analysis of security systems and applications.
Responsibilities:
Perform tests, evaluate and research of security procedures and requirementsUnderstand management systems and security applicationsCollaborate and evaluate security programs for organizationConduct business analysis and risks assessments on new systems and technologiesKnowledge of QA Software and hardware security risksTake care of all built in security systems, computer systems, frameworks, datacenter and hardwareList procedures for the delivery of cybersecurity engineering servicesDevelop firewall to secure the network infrastructure and close off security vulnerability in case of attacksAnalyze and monitor attacks and hacks and report to managementDesign and develop security features for system architectureEnsure all information systems are functional and secureEnhance new Technology services and maintain existing
Requirements
Relevant qualification /CompTIA Security +MTA (Microsoft Technology Associate)Cisco Certified Network Associate -Security(CCNA-Security)Cisco Certified Network Associate -Routing and SwitchingCisco Certified Entry Networking Technician Associate
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjIyMDIzNTk3P3NvdXJjZT1ndW10cmVl&jid=1223019&xid=1222023597
1d
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Our client in the moto industry based in East Rand is currently looking for a National Sales Manager to project and implement functional strategies to increase sales and market share for profitable new business, a leader to manage processes, systems, and people to achieve and ensure targets are met, this role will increase your management skills as well as people management skills.
Responsibilities.
Lead and guide sales team to ensure growth targets and revenue are met for portfoliosProvide accurate forecasting to ensure business capitalizes on new opportunities and meets targetsDevelop and implement new sale strategies and programs to exploit new market opportunitiesIdentify and develop customer base and working with new and existing customers through planning and reviewsMotivate and advise sales team to improve performance and culture accountability at all levels, with customer line of sightOrganize and plan lead salesResponsible for jointly setting strategic direction and execution of strategic business plans into measurable business outcomesDevelopment of the sales management team against defined succession plans strategy.
Requirements:
NQF 7 in Business Management, MBA or equivalent qualification5 + years experience in a Senior Management capacityDrivers license (code B)Advanced computer skillsTrack record of achieving results in sales6+ years of people management experienceKnowledge in Business analysis, strategic development and marketingAbility to lead and build team capabilitiesProven ability to meet deadlines and work under pressureNegotiation skills and understanding of business procurementExceptional capacity for managing and leading peopleSolid understanding of finance, IR and people coaching and hiringService orientation and Customer focus
If you meet the requirements for above position kindly email your profile to: hr@solicited.co.za
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
Should you have any questions regarding the above role or any other vacancies, kindly visit our website: www.solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjAwMjY2NTMzP3NvdXJjZT1ndW10cmVl&jid=1225226&xid=3200266533
1d
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An innovative tech company based in centurion is looking for a Network Support Engineer who will meet and exceed customer service excellence and ensure stable operation of the core network, this role will enhance your routing and switching skills, as well as understanding the monitoring tools like SNMP and NetFlow crucial.
Responsibilities:
Implement and practice best NPIS/IP configurationsTesting and troubleshooting of all telecommunications circuitAssist in designing and implementing of L2 VLANS and bridge domains for clientsAudit all connections to ensure accurate inventory and invoicingLiase with Business operations, logistics and network engineering team to streamline work of various stakeholdersManage network security systems and firewall configurationsMeet with service providers to resolve all issues experienced on Access circuit and on Core National Long-distance linksReport trends on core backbone links for SLA uptime and future capacities for planningIdentify trends and proactively recommend hardware and fibre augments,Support for new site builds, moves, and expansions, plan large scale circuit migrations with data centre providers, vendors, and partners,Ensure reliable and functional connectivity per company standardsMonitor traffic analysis using relevant systems and address future expansion requirements.Identifying issues and provide solutions to reduce potential risks
Requirements/Experience
3+ years’ experience working within telecommunications spaceDiploma/Degree or higher certificate in Information Technology (equivalent qualification)Cisco certification CCNP (R&S or SP)Juniper certificationUnderstand Network topology, newtwrok design, application layer and routing protocolsKnowledge of BGP and OSPFKnowledge of Company systems,processes and policiesKnowledge on MPLS & VRF essentialAdvanced knowledge of SIP & VOIP protocols and topologies
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81Nzc0NDAwMjQ/c291cmNlPWd1bXRyZWU=&jid=1223020&xid=577440024
1d
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Channel Manager
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approac...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE0ODk3NTA0P3NvdXJjZT1ndW10cmVl&jid=1300283&xid=1414897504
1d
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Our client is an international company that focusses on security products and services, and they have a vacancy for an experienced CAD DesignerÂ
to join their team in the Cape Winelands area.
Responsibilities
:Creation and verification of technical documentation within SolidWorks and following PLM system
Mechanical and / or Electrical drawing design and drawing creation
Verification of work standard execution for assigned product group
Supervision of prototype execution, internal and external testing
Customer Engineering processes support with focus on site layouts, designs of perimeter protection and perimeter control solutions for special and individual orders.
Providing technical support including (drawings, costs, booking guidelines and after sales service advise) for internal costumers.
Creation, configuration, and maintenance of ERP system codes with bill of materials, manufacturing routings and master data information.
Support to Manufacturing with production specifications, packaging manuals, welding plans, and technology.
Participation in creation of documentation for Quality Management System
Key parameters:
Ability to support Customer Engineering tasks related to models, drawings, quotations, and ERP configuration for projects executed abroad.
3D Modelling in SolidWorks
BOM, Routing creation at ERP system (IFS)
Design perimeter and access control products for projects
Renders
Skills and Experience:
Grade 12
Min 5+ years of experience in mechanical, manufacturing, material, or mechatronics engineering
Independence with solid modelling, assemblies, and drawings/detailing within CAD software
is a must (knowledge of SolidWorks will be an advantage)
Knowledge of key construction principles
Ability to prepare model configurations of new products based on existing data.
Ability to create and modify technical drawings for product families.
Ability to introduce electro-mechanical components in design (motors, keypads, access panels) would be added value.
Ability to perform strength & structural foundations calculations would be added value.
Knowledge of certification process flow would be added value.
Capability to perform failure mode analysis would be added value.
Experience with e-commerce companies is a plus (technical support and renders support).
MS Office knowledge: Excel, PowerPoint, Outlook, Teams.
Fluency in English both spoken and written is a must.
Knowledge of IFS or SAPR3 or other MRP systems would be an advantage.
Ability to create BOM, routing in MRP system would be an advantage.
Knowledge of Perimeter Protection would be an additional asset.
 To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal informati
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004512/H&source=gumtree
1d
1
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Our client is an international company that focusses on security products and services, and they have a vacancy for an experienced CAD DesignerÂ
to join their team in the Cape Winelands area.
Key Responsibilities
:Creation and verification of technical documentation within SolidWorks and following PLM system
Mechanical and / or Electrical drawing design and drawing creation
Verification of work standard execution for assigned product group
Supervision of prototype execution, internal and external testing
Customer Engineering processes support with focus on site layouts, designs of perimeter protection and perimeter control solutions for special and individual orders.
Providing technical support including (drawings, costs, booking guidelines and after sales service advise) for internal costumers.
Creation, configuration, and maintenance of ERP system codes with bill of materials, manufacturing routings and master data information.
Support to Manufacturing with production specifications, packaging manuals, welding plans,
and technology.
Participation in creation of documentation for Quality Management System
Key parameters:
Ability to support Customer Engineering tasks related to models, drawings, quotations, and ERP configuration for projects executed abroad.
3D Modelling in SolidWorks
BOM, Routing creation at ERP system (IFS)
Design perimeter and access control products for projects
Renders
Skills and Experience:
Grade 12
Min 5+ years of experience in mechanical, manufacturing, material, or mechatronics engineering
Independence with solid modelling, assemblies, and drawings/detailing within CAD software
is a must (knowledge of SolidWorks will be an advantage)
Knowledge of key construction principles
Ability to prepare model configurations of new products based on existing data.
Ability to create and modify technical drawings for product families.
Ability to introduce electro-mechanical components in design (motors, keypads, access panels) would be added value.
Ability to perform strength & structural foundations calculations would be added value.
Knowledge of certification process flow would be added value.
Capability to perform failure mode analysis would be added value.
Experience with e-commerce companies is a plus (technical support and renders support).
MS Office knowledge: Excel, PowerPoint, Outlook, Teams.
Fluency in English both spoken and written is a must.
Knowledge of IFS or SAPR3 or other MRP systems would be an advantage.
Ability to create BOM, routing in MRP system would be an advantage.
Knowledge of Perimeter Protection would be an additional asset.
 To apply, please send your CV with your salary expectations to craig@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal infor
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004417/CS&source=gumtree
1d
1
Our client is a leader in the field of e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for an E-Learning Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for E-Learning issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions.
Participate in both the development and back-end maintenance of learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous site testing and debugging processes.
 REQUIREMENTS:
Qualifications and experience:
A Bachelorâ??s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate the impact of business changes
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004448/H&source=gumtree
1d
SavedSave
Location: Remote
Job Type: Permanent
Salary: Market
Related depending on Experience
Full Stack Software Developer
Our client is looking for full stack software developers
to join their team -
Attributes:
·
Bachelor's degree or diploma in software
engineering.
·
Dedication and accuracy.
·
Sound problem solver.
·
Ability to work under pressure.
·
Attention to detail.
·
Deadline driven.
·
Non-corporate with a focus on driven goals.
·
Superior, client-focussed outcomes.
·
Informal, but structured work environment.
·
Flexible, but sound code policies and methods.
·
Communication and systems are streamlined with a
focus on efficiency.
·
Exposed to the latest tech stack and not
spending your time doing boring bug fixes and maintenance work on old and
legacy systems.
Sound development/technology skills is required:
·
C#
·
.Net Core / .Net 7
·
Blazor
·
RESTfull API
·
SQL Server
·
JavaScript
·
Entity Framework
·
MVC
·
WCF Window Services
·
Azure knowledge and cloud hosting
Forward updated CV to – careers@bberecruitment.co.za
8d
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ACP Systems is a leading IT solutions provider in the Helderberg
region, dedicated to delivering high-quality & friendly services to our
clients. We specialize in providing comprehensive hardware and software
solutions, network installations, server support, and sales to individuals as
well as businesses of all sizes. As we continue to expand our operations, we
are seeking a motivated Junior IT Technician to join our dynamic team.
**Responsibilities:**
- Provide hardware and software support to clients both
onsite and remotely.
- Assist with network installations and troubleshooting.
- Provide server support and maintenance.
- Assist with sales activities, including client
consultations and product demonstrations.
- Collaborate with senior technicians to resolve complex
technical issues.
- Maintain accurate records of client interactions and
service requests.
**Requirements:**
- Relevant qualification in IT or a related field.
- Valid driver's license and own transport.
- Physically healthy and fit to perform various tasks,
including lifting and carrying equipment.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Prior experience in IT support or a related field is
advantageous but not required.
**Benefits:**
- Competitive salary based on experience.
- Opportunities for career growth and development.
- Training and certification opportunities.
If you are a motivated individual with a passion for IT and
a desire to grow your career, we encourage you to apply for this exciting
opportunity. Please submit your resume, cover letter detailing your relevant
experience and qualifications, as well as salary expectations to applications
at pczone dot co dot za. We look forward to hearing from you!
9d
1
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Title: Title: Senior IT TechnicianCategory: Category: Services > Electronics & IT ServicesAd expiration: 04-07-24 14:38 - Salary TBCDescription: Job Summary: As a Senior IT Technician, you will be responsible for maintaining and enhancing our organizations and client’s IT systems, ensuring that they operate efficiently and securely. You will provide technical support to our clients, troubleshoot hardware and software issues, and take a proactive approach to managing and improving network infrastructure. This role also includes installation and implantation of IT, Telecoms and CCTV infrastructure. Key Responsibilities: 1. Network Management: · Oversee and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. · Manage and allocate IP addresses, ensuring efficient utilization of IP resources. · Implement network security measures and protocols to safeguard against unauthorized access and threats. 2. Technical Support: · Provide expert-level technical support to end-users, resolving hardware and software issues promptly. · Troubleshoot network connectivity problems and ensure minimal downtime. · Assist in the installation, configuration, and maintenance of servers and workstations. 3. System Administration: · Manage and maintain Windows and/or Linux servers, including server updates, backups, and security patches. · Monitor server performance and take proactive steps to optimize system resources. 4. Infrastructure installations: · Execute network and CCTV installation projects. · LAN/VLAN networking knowledge · WiFi network implementation 5. Documentation: - Create and maintain comprehensive documentation of network configurations, system procedures, and troubleshooting guides. 6. Security and Compliance: · Ensure compliance with company IT security policies and industry regulations. · Participate in security audits and implement necessary security measures. · CCTV installation and configuration 7. Vendor Management: · Collaborate with third-party vendors and service providers to troubleshoot and resolve technical issues. 8. Team Leadership: · Provide technical guidance and mentorship to junior IT staff members. · Lead IT projects and initiatives as assigned by the Manager.Please email CV to mfrancisco@intergro.co.za
12d
1
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This role
is for a managed service provider that provides helpdesk services to multiple
customers. Their primary objective is to provide Level 2 support and
proactively review client requests or tickets and apply technical/process
knowledge to resolve them without breaching service level agreement (SLA). The
successful candidate will assist with design and deployment of new solutions to
customer environments.
Ensuring adherence to all processes within the client environment and the
maintenance of a high degree of client satisfaction across all assignments.REQUIRED LEARNING · Grade 12 + Computer Literate · A+ N+ or equivalent job experience· Desktop
hardware and software· Proven experience of solving
complex problems.· Knowledge of relevant
Technology, Products and Service.· Knowledge in ticketing
tools.· Own vehicle and valid SA
driver’s license · Occasional field work might be
required to assist with support calls.· Relevant
qualification in IT or a demonstrated equivalent work experience will be
accepted.· Managed service provider
experience (Advantageous)· 2 -3 years’ experience in: Azure, MS Office 365, MS
Teams, Sarepoint (Advantageous)
KEY JOB OUTPUTS · Manage the business relationship
with the client· Provides Level 2 support at the
service desk.· Act as escalation point for
Level 1 service desk agents.· Performs preventative
maintenance activities on certain products· Perform hardware and software
installations· Takes routine service calls and
performs basic maintenance and support.· Responsible for troubleshooting,
installing, maintaining and hardware break-fix· Maintain SLA requirements (both
internal and external)· Ensure accurate completion of
job cards· Work independently without
supervision· Ensure completion of ticket is
within agreed SLAs.· Analyses incidents / requests to
produce knowledge articles to enhance the knowledge base as quick referral for
L1’s · Proactively identifies problems
and errors before they impact a client’s service.· Update tickets in a timely
manner with the required level of detail on the progress and resolution of the
ticket· Ensures all changes are carried
out with proper work/change approvals.· Setup workstations and configure
end-user software / hardware and upgrade existing client desktops.· Monitors client infrastructure
and solutions.· Liaise with all stakeholders
(vendors, exporters/importer, and colleagues to expedite a resolution of a
ticket.· Managing calls, emails and
tickets at the services desk and provide telephonic support to clients where
required.· Execute approved maintenance
activities. (These activities could include system patching; system upgrades or
configuration changes etc.)· Will be required to work standby
shifts from time to time. APPLICATIONS/ENQUIRIES Email your
CV and motivational letter to: employment@itnaledi.co.za
14d
1
Digital Streaming and IT Support Specialist (JB4414)Rosebank, JohannesburgR15 000 - R20 000 per monthDuration: PermanentWe are seeking a skilled Digital Streaming and IT Support Specialist to manage and support our client's streaming platform services. The ideal candidate will have experience in IT support, digital streaming services, and preferably come from the radio or broadcast industry. They will have a passion for delivering excellent technical assistance to our clients and ensuring the seamless operation of our client's streaming services.Please email your full comprehensive CV to resumes@kontak.catsone.com and quote JB4414 in the subject lineFor full JD & to apply online https://www.kontak.co.za/vacancies.php
16d
1
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We require the services of an experienced (at least 2yrs. experience) ISP technician to be based at our Cape Town offices. The job involves working with a dynamic team of young people. Your role would include troubleshooting internet issues, troubleshooting Fibre, Wireless and ADSL links as well as general email and hosting support. You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Basic working knowledge of PC and Apple hardware, software, networking, peripherals, Internet setup, email setup and associated basic troubleshooting.Good client liaison skills – experience working with clients face to face and telephonically. Neat, presentable and organised – in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing to learn.Must reside in Cape Town.Drivers license is essential.Technical Requirements: ISP Helpdesk Services – Fibre, Wireless and ADSL troubleshooting Knowledge of Mikrotik Router OS, Ubiquiti as well as Cisco switches an advantage. IT Help desk support skills – Internet trouble shooting (Min 1 year experience) Web hosting / Email Trouble Shooting (Min 1 year experience) Setup of WAN routers such as ADSL routers, Fibre routers as well as the ability to troubleshoot such devices essential. Setup of Wireless access points (Not limited to TP Link, D-Link, Unifi, Reyee etc.) Linux experience is a big advantage.Salary: R6000 - R8000 per month.Send your CV to jobs(at)pcn.co.za for review.*Please note that if we do not get back to you within 2 weeks, it simply means that the position has been filled or you do not qualify for the position.
20d
1
ESIT Consulting, is hiring for a dual role of Field Installer and Support Technician. - 1st Tier IT Support- Installation and maintenance of LAN/WAN and other networks. - Installation and maintenance of CCTV Systems. -Troubleshoot and diagnose hardware and software faults. -Workshop service requests, install and configure hardware while communicating with clients and service providers. Role Requirements: - Ability to multitask is essential - Great troubleshooting skills and attention to details- Can work within a team and has great communication skills- Grade 12, CompTIA A+ and N+ preferred- Valid Drivers Licence - Minimum 3 years experience in a similar role/fieldEmail: hr@esitc.co.za with your CV and qualifications
21d
4
Location: Office near Parow Golf Course and Weekends Remote
with occasional onsite client visitsSalary: R15K+pm depending on qualifications & experience
Job Type: Full-Time (3 month Probation)(Start date after 1 June
2024)
To Apply: Please submit your resume and a cover letter
explaining why you are the perfect fit for this role to jobs@clearlink.pro
Join our dynamic and growing team at Clearlink.Pro as a
Mid-Level IT Support Technician. We are a Managed Service Provider
committed to delivering tailored IT solutions and exceptional service to our
clients. If you have a passion for IT problem-solving, are skilled in pfSense
and Office 365, and have experience with N-Able N-Central MSP software, we want
you on our team
Key Responsibilities:
- Provide high-quality technical support for our diverse
client base, ensuring efficient and effective resolution of issues
- Manage and maintain client networks and infrastructures
using pfSense Netgate Firewalls, ensuring security and optimal performance
- Administer and support Office 365 applications and
services, assisting with migration, configuration, and troubleshooting
- Collaborate with other team members to design and
implement new technology solutions
- Monitor systems and networks, identifying and
rectifying any potential issues proactively
- Document all technical procedures and user guides for
client reference
- Occasionally travel to client sites to provide hands-on
support
- Be available to work remotely two weekends a month as
required
Required Skills and Qualifications:
- 3+ years of experience in IT support or a related field
within an MSP environment
- Proficient in network management and configuration,
particularly with Netgate firewalls, VLAN’s and VPN
- Extensive experience with Microsoft Office 365,
including setup, administration, and troubleshooting
- Strong understanding of IT best practices and a
commitment to maintaining up-to-date industry knowledge
- Excellent problem-solving skills and the ability to
manage multiple tasks simultaneously
- Strong communication skills, both verbal and written,
are essential
- Must have reliable transport for occasional visits to
client sites
- Must be fully bilingual in Afrikaans and English
- Experience with N-Able MSP software is preferable
Additional Beneficial Experience:
- VOIP device setup and support
- UNIFI network and WIFI setup and support
- Experience with HALO PSA
- MIMECAST support
Required Certifications: (equivalent or better)
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft 365 Certified: Fundamentals
- Microsoft 365 Certified: Messaging Administrator
Associate
Preferred Skills:
- Certifications in Microsoft, pfSense, Aruba, or similar
technologies
- Experience with cloud services, cybersecurity, and
remote troubleshooting
Benefits:
- Competitive salary package
- Cell and internet allowance
- Free Vehicle parking
- A supportive and innovative work environment
15d
1
Our client is a leader in the field of Moodle-based e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for a Moodle Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of Moodle Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for Moodle issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored Moodle solutions.
Participate in both the development and back-end maintenance of Moodle-based learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous Moodle site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate th
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004264/MM&source=gumtree
6mo
1
SavedSave
Our client is looking for a Senior IT Technician
to join their team. This role requires someone that is driven and that has excellent customer service skills.
Requirements:
Bilingual in Afrikaans and English.
Matric certificate.
3 - 5 yearsâ?? relevant experience.
Must have excellent communication and interpersonal skills.
Helpdesk experience.
TeamViewer support experience.
Understanding of WLAN, WAN and LAN environments.
Strong networking knowledge is required.
Understanding of DNS/DHCP.
Google Suite experience in setting up and configure.
Responsibilities:
Check in with the different departments.
Resolve any day-to-day issues.
Track and follow up on any issues with third party applications until the issues have been resolved.
Improve the current IT environment.
Set up of Office 365 and configure.
Network cabling, wireless configuration, and management.
To apply, please send your CV with your salary expectations to ilana@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004328/IP&source=gumtree
6mo
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