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ISP Helpdesk Support Agent
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13 days ago251 views
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General Details
Location:
Advertised By:Private
Company Name:PCN IT Management
Job Type:Full-Time
Description
We require the services of an experienced (at least 2yrs. experience) ISP technician to be based at our Cape Town offices. The job involves working with a dynamic team of young people. Your role would include troubleshooting internet issues, troubleshooting Fibre, Wireless and ADSL links as well as general email and hosting support.
You will be required to complete a general technical test pinpoint your skill level.
Minimum Requirements and Personal Attributes:
Basic working knowledge of PC and Apple hardware, software, networking, peripherals, Internet setup, email setup and associated basic troubleshooting.
Good client liaison skills – experience working with clients face to face and telephonically.
Neat, presentable and organised – in appearance and within the work environment.
Attention to detail.
Ability to work unsupervised.
Punctual and reliable.
Hard working and willing to learn.
Must reside in Cape Town.
Drivers license is essential.
Technical Requirements:
ISP Helpdesk Services –
Fibre, Wireless and ADSL troubleshooting
Knowledge of Mikrotik Router OS, Ubiquiti as well as Cisco switches an advantage.
IT Help desk support skills – Internet trouble shooting (Min 1 year experience)
Web hosting / Email Trouble Shooting (Min 1 year experience)
Setup of WAN routers such as ADSL routers, Fibre routers as well as the ability to troubleshoot such devices essential.
Setup of Wireless access points (Not limited to TP Link, D-Link, Unifi, Reyee etc.)
Linux experience is a big advantage.
Salary: R6000 - R8000 per month.
Send your CV to jobs(at)pcn.co.za for review.
*Please note that if we do not get back to you within 2 weeks, it simply means that the position has been filled or you do not qualify for the position.
Id Subtitle 1278650076
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PCN
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