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1
Our client is looking for an experienced Onsite Senior Support Engineer
to be based in Central Cape Town at their clients site(s). As the Onsite Senior Support Engineer
you will be responsible for supervising IT support operations at the clients sites, managing and coordinating projects, managing an additional support resource, and ensuring the delivery of seamless IT services. This role encompasses the management of multiple locations, the administration of Microsoft 365 (including SharePoint, Teams, Intune, and other services), Google Workspace, Apple Operating Systems, and the assurance of compliance with established security standards and protocols.The client is made up of multiple NPOâ??s, and the Onsite Senior Support Engineer will be required to visit their sites in rural locations around Africa to assist with their IT setups as needed.
Qualifications:
Bachelors degree in Computer Science, Information Technology, or related field.
Comptia A+, N+ (or CCNA), and Sec+
Microsoft Certified:
MS-900 - Microsoft 365 Fundamentals
AZ-900 - Microsoft Azure Fundamentals
SC-900 - Microsoft Security, Compliance, and Identity Fundamentals
MD-102 - Endpoint Administrator
MS-102 - Microsoft 365 Administrator
MS-700 - Managing Microsoft Teams
MS-721 - Collaboration Communications Systems Engineer
AZ-500 - Microsoft Azure Security Technologies
Google Workspace Associate Certification
ITIL Foundation Certification
Minimum of 10 years of experience in the IT field.
Minimum of 5 years of experience in IT support and administration.
Minimum of 3 years of experience in managing teams.
Proven experience managing Microsoft 365 (SharePoint, Teams, Intune, etc.) environments.
Proven experience managing Google Workspace environments.
Strong understanding of IT security and compliance standards.
Excellent troubleshooting and problem-solving skills.
Experience managing and leading IT support teams.
Ability to manage multiple sites and handle complex IT environments.
Strong communication and interpersonal skills.
Experience in Stakeholder management.
Key Responsibilities:
IT Service Management:
Oversee daily IT operations and provide technical support to ensure smooth functioning of all IT systems.
Manage IT support tickets, prioritize issues, and ensure timely resolution.
Maintain detailed documentation of IT processes, configurations, and support activities.
Team Management:
Supervise and provide guidance to the onsite IT support resource.
Conduct regular performance reviews and provide feedback for professional development.
Coordinate with the remote support team to ensure consistent service delivery.
Microsoft 365 Administration:
Manage and administer Microsoft 365 services, including SharePoint, Teams, Intune, and Exchange.
Implement and manage security policies and compliance settings within the MS365 environment.
Provide support for MS365-related issues and ensure optimal performance.
Google Workspace Administration:
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004951/LN&source=gumtree
7h
1
1
1
Our client is seeking an experienced Onsite Senior Support Engineer based at their office in the Northern Suburbs of Cape Town.
Qualifications:
Bachelors degree in Computer Science, Information Technology, or related field.
Comptia A+, N+ (or CCNA), and Sec+
Microsoft Certified:
MS-900 - Microsoft 365 Fundamentals
AZ-900 - Microsoft Azure Fundamentals
SC-900 - Microsoft Security, Compliance, and Identity Fundamentals
MD-102 - Endpoint Administrator
MS-102 - Microsoft 365 Administrator
MS-700 - Managing Microsoft Teams
MS-721 - Collaboration Communications Systems Engineer
AZ-500 - Microsoft Azure Security Technologies
Google Workspace Associate Certification
ITIL Foundation Certification
Minimum of 10 years of experience in the IT field.
Minimum of 5 years of experience in IT support and administration.
Minimum of 3 years of experience in managing teams.
Proven experience managing Microsoft 365 (SharePoint, Teams, Intune, etc.) environments.
Proven experience managing Google Workspace environments.
Strong understanding of IT security and compliance standards.
Excellent troubleshooting and problem-solving skills.
Experience managing and leading IT support teams.
Ability to manage multiple sites and handle complex IT environments.
Strong communication and interpersonal skills.
Experience in Stakeholder management.
Responsibilities:
IT Service Management:
Oversee daily IT operations and provide technical support to ensure smooth functioning of all IT systems.
Manage IT support tickets, prioritize issues, and ensure timely resolution.
Maintain detailed documentation of IT processes, configurations, and support activities.
Team Management:
Supervise and provide guidance to the onsite IT support resource.
Conduct regular performance reviews and provide feedback for professional development.
Coordinate with the remote support team to ensure consistent service delivery.
Microsoft 365 Administration:
Manage and administer Microsoft 365 services, including SharePoint, Teams, Intune, and Exchange.
Implement and manage security policies and compliance settings within the MS365 environment.
Provide support for MS365-related issues and ensure optimal performance.
Google Workspace Administration:
Administer and support Google Workspace (formerly G Suite) applications and services.
Manage user accounts, security settings, and data compliance within Google Workspace.
Resolve technical issues related to Google Workspace and provide user training as needed.
Apple Operating Systems:
Manage and support macOS and iOS devices within the organization.
Configure and deploy Apple devices using tools such as Apple Business Manager and Mobile Device Management (MDM) solutions
Provide technical support for macOS and iOS users, addressing issues related to software, hardware, and connectivity.
Ensure timely updates and patch management for Apple operating systems to maintain security and performance.
Develop and maintain doc
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004952/H&source=gumtree
2d
1
Our client is looking for an experienced Onsite Senior Support Engineer to be based in Central Cape Town at their clients site(s). As the Onsite Senior Support Engineer you will be responsible for supervising IT support operations at the clients sites, managing and coordinating projects, managing an additional support resource, and ensuring the delivery of seamless IT services. This role encompasses the management of multiple locations, the administration of Microsoft 365 (including SharePoint, Teams, Intune, and other services), Google Workspace, Apple Operating Systems, and the assurance of compliance with established security standards and protocols.The client is made up of multiple NPO’s, and the Onsite Senior Support Engineer will be required to visit their sites in rural locations around Africa to assist with their IT setups as needed.
Qualifications:
Bachelors degree in Computer Science, Information Technology, or related field.
Comptia A+, N+ (or CCNA), and Sec+
Microsoft Certified:
MS-900 - Microsoft 365 Fundamentals
AZ-900 - Microsoft Azure Fundamentals
SC-900 - Microsoft Security, Compliance, and Identity Fundamentals
MD-102 - Endpoint Administrator
MS-102 - Microsoft 365 Administrator
MS-700 - Managing Microsoft Teams
MS-721 - Collaboration Communications Systems Engineer
AZ-500 - Microsoft Azure Security Technologies
Google Workspace Associate Certification
ITIL Foundation Certification
Minimum of 10 years of experience in the IT field.
Minimum of 5 years of experience in IT support and administration.
Minimum of 3 years of experience in managing teams.
Proven experience managing Microsoft 365 (SharePoint, Teams, Intune, etc.) environments.
Proven experience managing Google Workspace environments.
Strong understanding of IT security and compliance standards.
Excellent troubleshooting and problem-solving skills.
Experience managing and leading IT support teams.
Ability to manage multiple sites and handle complex IT environments.
Strong communication and interpersonal skills.
Experience in Stakeholder management.
Key Responsibilities:
IT Service Management:
Oversee daily IT operations and provide technical support to ensure smooth functioning of all IT systems.
Manage IT support tickets, prioritize issues, and ensure timely resolution.
Maintain detailed documentation of IT processes, configurations, and support activities.
Team Management:
Supervise and provide guidance to the onsite IT support resource.
Conduct regular performance reviews and provide feedback for professional development.
Coordinate with the remote support team to ensure consistent service delivery.
Microsoft 365 Administration:
Manage and administer Microsoft 365 services, including SharePoint, Teams, Intune, and Exchange.
Implement and manage security policies and compliance settings within the MS365 environment.
Provide support for MS365-related issues and ensure optimal performance.
Google Workspace Administr
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004947/N&source=gumtree
2d
1
Our client is a leader in the field of e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for an E-Learning Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for E-Learning issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions.
Participate in both the development and back-end maintenance of learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous site testing and debugging processes.
 REQUIREMENTS:
Qualifications and experience:
A Bachelorâ??s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate the impact of business changes
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004448/H&source=gumtree
2d
1
1
1
1
1
1
1
1
Our client is a leader in the field of Moodle-based e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for a Moodle Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of Moodle Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for Moodle issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored Moodle solutions.
Participate in both the development and back-end maintenance of Moodle-based learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous Moodle site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate th
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004264/MM&source=gumtree
8mo
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