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Role OverviewSeeking a detail-oriented IT Technician to support media and entertainment clients. The role includes maintaining broadcast systems, assisting with live and file-based workflows, troubleshooting video/IT infrastructure, and ensuring smooth operation across the production chain. Work spans traditional IT, broadcast engineering, AV support, and cloud-based video workflows.Key Responsibilities IT Support & Infrastructure – Tier 1–2 support for users and broadcast IT systems – Troubleshoot Windows/macOS, software, and peripherals – Support networks (switches, routers, VLANs, Wi-Fi, cabling) – Maintain IT security, backups, and system healthBroadcast & Video Support – Assist with ingest, transcoding, editing, playout, and archiving – Support SDI/NDI systems, cameras, converters, encoders/decoders – Provide studio, control room, and live production support – Monitor video signals and AV qualityCloud Video Workflows – Operate cloud media workflows – Manage ingest, transcode, QC, and distribution pipelines – Troubleshoot cloud/hybrid video issuesSystems Integration & Documentation – Assist with integrating new broadcast/IT tools – Support automation via scripts, APIs, or low-code tools – Maintain documentation and workflow diagramsRequired Skills & Experience – 2–4 years in IT support, broadcast IT, or technical operations – Knowledge of Windows/macOS, TCP/IP, DHCP, DNS, VLANs, IT security – Beneficial (not mandatory): SDI/NDI, encoders/decoders, routing/switching, video ingest/transcoding, cloud/hybrid video workflowsSkills & Education Mandatory: – CompTIA A+, Network+ (N+)Beneficial: – CCNA – AWS Cloud Practitioner or equivalent – Experience with MAM/DAM, automation, SMPTE 2110/2022-6 – Python, PowerShell, or Bash – Remote production or virtualized/cloud broadcast workflowsAdditional Requirements – Own vehicle (mandatory) – Valid driver’s license – Ability to travel to sites/studios – Excellent written and spoken EnglishPersonal Attributes – Strong communicator – Excellent problem-solving under pressure – Proactive, detail-oriented, and adaptable – Eager to learn emerging video and cloud technologiesTraining & Growth – Training on leading industry brands and solutions – Opportunities to grow into new technologiesPlease email your cv to careers@kpg.co.za
Randburg
Results for it technical support jobs in "it technical support jobs" in IT & Tech Jobs in Gauteng in Gauteng
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Requirements:Matric/NQF4 (Electrical qualification/Wiremans licence a strong advantage).3-5 years of technical support experience (experience with electrical/power/UPS/inverters is beneficial).Relevant diploma (advantageous).Drivers licence and own vehicle (essential).Key Responsibilities:Install and configure new printers (standalone and network).Maintain and troubleshoot printers, scanners, and network devices.Provide onsite and remote technical support (local, national, and international).Assist senior engineers and sales teams with technical inquiries and diagnostics.Diagnose warranty claims and liaise with suppliers.Create technical documentation and attend supplier training.Collaborate with tech teams nationwide to resolve issues and improve systems.Ready to take the next step in your tech career? Apply now!
https://www.jobplacements.com/Jobs/C/Copier-Technician-1200728-Job-Search-07-07-2025-04-13-15-AM.asp?sid=gumtree
5mo
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Job & Company Description:Im looking for Help Desk Technicians who can provide first-line and second-line support across hardware, software, and network environments.Key Responsibilities:Provide 1st & 2nd line technical support to end-users.Troubleshoot hardware, software, and network issues.Install, configure, and maintain desktops, laptops, and mobile devices.Assist with Microsoft 365 support.Log, track, and resolve incidents using ticketing systems.Support printers, scanners, and peripheral devices.Perform basic network troubleshooting (WiFi, LAN, DNS, DHCP).Job Experience and Skills Required:Education:Relevant IT Diploma, Certificate, or A+ / N+ / CompTIA Qualifications.Experience:2+ years experience in an IT Support / Help Desk / Service Desk role.Strong troubleshooting skills across Windows OS and Microsoft 365.Experience with Active Directory.Familiarity with ticketing systems (JIRA, Freshdesk, ServiceNow, etc.).Experience with networking: TCP/IP, DNS, DHCP, LAN/WAN.Experience supporting hardware (laptops, desktops, printers).Apply now!
https://www.jobplacements.com/Jobs/H/Help-Desk-Technician-1246229-Job-Search-12-11-2025-04-13-16-AM.asp?sid=gumtree
5d
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JOB DESCRIPTION INFORMATION: Job Title: IT Support EngineerEmployment Type: PermanentWork Model: Onsite JOB CONTEXT:The IT Support Engineer is responsible for providing comprehensive support for enterprise applications, network systems, and desktop environments. The role includes installation, maintenance, troubleshooting, and user support to ensure the smooth operation of IT services within the organization. This position requires strong technical expertise, problem-solving abilities, and excellent communication skills to provide efficient IT support across multiple platforms. Duties and Responsibilities:System/Application/Network Support:Install, upgrade, support, and troubleshoot enterprise applications hosted on Windows Server.Manage and support multi-layered client-server environments and ensure seamless connectivity between desktops and diverse systems, including validation systems, file servers, email servers, and application servers.Diagnose and resolve Windows application and networking issues to minimize downtime.Troubleshoot network connectivity issues in LAN/WAN environments.Coordinate with vendors for support and maintenance of IT systems.Escalate unresolved issues to the IT Specialist support team when necessary.Manage virtual environments, including VMware and Hyper-V, by creating and maintaining virtual machines.Desktop Support:Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized desktop applications.Provide hardware support, including installation and troubleshooting of printers, computers, and peripheral devices.Perform general preventive maintenance and remedial repairs on IT equipment.Install and troubleshoot EM and RFID library security solutions.Customize desktop hardware to meet user specifications and company standards.Ensure compliance with warranty requirements and return defective equipment as needed.Monitor, operate, and restore service to terminal service clients and personal computers with authorized network access.Escalate complex issues to IT Specialists when necessary.Operational Responsibilities:Address hardware and software support queries escalated from the support desk.Perform user data and application recovery.Administer email accounts, including account creation and distribution list management in Gmail Business.Manage Active Directory user accounts, including creation, management, and password resets.Utilize diagnostic tools to troubleshoo
https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Engineer-1203171-Job-Search-07-15-2025-04-20-49-AM.asp?sid=gumtree
5mo
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Key Responsibilities:Learn and master the technical aspects of the share plan product.Onboard new clients and migrate client data onto the platform.Implement and advise on technical share plan processes.Set up award, issue, and exercise processes, including liaising with brokers to ensure smooth trading.Support clients with IFRS 2 and incentive-related queries.Build and maintain strong client relationships.Identify client needs and collaborate internally to enhance the platform.Create and deliver client training on system usage.Provide continuous feedback and improvement ideas to management.Qualifications & Knowledge:A financial background with a relevant Bachelors degree (CA or equivalent preferred).Strong academic performance and technical finance capability.Advanced Excel skills (essential).Strong analytical and problem-solving skills.Excellent written and verbal communication skills.Ability to lead client meetings confidently.A self-starter who works well independently and in a team.Strong time management and ability to work under pressure.Beneficial (but not required)Experience in basic coding.CFA Level 1, 2, or 3.Mathematics degree or strong mathematical background.
https://www.jobplacements.com/Jobs/C/Client-and-Migration-Associate-1245575-Job-Search-12-09-2025-04-13-23-AM.asp?sid=gumtree
4d
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Job Summary To deliver effective, timely, and professional first-line technical support to end-users across the organization, ensuring high availability of IT services and systems. The role focuses on executing day-to-day support tasks, maintaining IT infrastructure, and upholding service level agreements (SLAs) to enhance user satisfaction and operational continuity. IT Support Technicians are responsible for assisting with hardware and software troubleshooting, system installations, user provisioning, and infrastructure maintenance. They contribute to data security, backup integrity, and compliance with internal IT policies. By supporting IT asset tracking, documentation, and the delivery of core IT services such as printing, VoIP, and CCTV systems, technicians help ensure a stable and secure IT environment aligned with WastePlans business objectives.Responsibilities User Support & Helpdesk OperationsProvide first-line support for user issues including hardware, software, connectivity, and ERP system troubleshootingHandle support tickets via the helpdesk system promptly and in alignment with SLA expectationsAssist in managing user account provisioning, deactivation, and routine account administrationMaintain high levels of customer service, ensuring clear communication and issue resolutionUpdate and utilize IT documentation, including internal FAQs and SOPs, to aid self-service and knowledge sharingTravel to nearby sites when necessary to assist with in-person user support or issue resolution that cannot be completed remotelyInfrastructure Setup and MaintenanceInstall and replace network equipment (routers, switches, APs) with minimal disruptionSet up, configure, and maintain end-user devices (PCs, printers, phones, etc.)Support VoIP infrastructure by ensuring phone hardware and software extensions are functioning optimallyPerform basic CCTV support tasks including infrastructure checks and uptime reportingAssist with the roll-out of time and attendance tracking devices nationallyTravel to sites for the
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1200742-Job-Search-07-07-2025-04-15-49-AM.asp?sid=gumtree
5mo
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Based in Johannesburg, South Africa, a well-established organisation within the technology and business solutions sector is seeking a skilled ADABAS Developer to join their team. The company is known for delivering high-quality, enterprise-level systems and supporting large-scale operational environments across various industries. They are committed to innovation, stability, and long-term growth, offering employees a collaborative environment where technical expertise and problem-solving are highly valued. The organisation operates within a mature IT landscape, managing complex legacy systems while driving continuous improvement and modernisation initiatives. They are looking for a candidate who is passionate about system enhancement, reliable application performance, and delivering robust solutions that support business-critical functions.
https://www.jobplacements.com/Jobs/A/ADABAS-Developer-1245787-Job-Search-12-09-2025-16-17-56-PM.asp?sid=gumtree
7d
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