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Service Desk Analyst (L1) Deliver top-tier first-line IT support in a dynamic, customer-focused environmentIT Support | Johannesburg | Full-Time | 08:30 18:00 BST (Shift Rotation)About Our Client Our client is a growing technology services provider committed to delivering responsive, high-quality IT support to businesses across various sectors. With a collaborative culture and a dedication to continuous improvement, they take pride in fostering a supportive environment for both clients and team members. Their Johannesburg office is key to supporting clients worldwide, ensuring seamless and proactive service delivery.The Role: Service Desk Analyst (L1) As a Service Desk Analyst (L1), youll be the first point of contact for end-users requiring technical support. Your role is to ensure fast and effective resolution of common IT issues, escalate complex matters to senior support tiers, and deliver a consistently excellent service experience. This is a customer-facing position ideal for someone eager to grow their IT support career in a fast-paced environment.Key ResponsibilitiesProvide first-line support to clients via phone, email, and remote access toolsTroubleshoot and resolve issues across desktop, server, network, and cloud systemsLog, manage, and follow through on support tickets to resolution or escalationMaintain professional, clear, and friendly communication with all end-usersAssist with software licensing, procurement queries, and general IT guidanceCreate and maintain technical documentation and internal knowledgebase articlesSet up and configure desktops, laptops, printers, and other hardwareAbout You12 years of experience in an IT support role (MSP experience is a bonus)Strong knowledge of Windows 10/11 and macOSProficient in Microsoft 365 and Google WorkspaceUnderstanding of TCP/IP, DNS, DHCP, and Active DirectoryLogical problem-solver with strong troubleshooting skillsCustomer-oriented with a clear and professional phone mannerAble to manage and prioritise tasks independentlyFlexible, proactive, and a reliable team playerThis is a great opportunity for a junior IT professional looking to deepen their support experience while working with a highly skilled team across global clients.
https://www.jobplacements.com/Jobs/S/Service-Desk-Analyst-L1-1200040-Job-Search-7-3-2025-10-06-14-AM.asp?sid=gumtree
9mo
Job Placements
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Employer DescriptionLeading Sage Business PartnerJob DescriptionDuties and responsibilitiesImplementing Sage IntacctManage projectsTraining new Intacct consultantsAssisting with sales proposals and sales demosAct as a liaison and engage with external stakeholders for the timeous completion ofConfigure, maintain, and support client Sage solutions within agreed timelinesResponding to and resolving Sage support queriesPrepare and engage in team statusRun demos for prospects, develop presentationsQualificationsBCom, BSc degree with Financial or AccountingSage Intacct CertificationSkillsSage Intacct implementation and support experienceProject Management experienceThe applicant must be a responsible person an
https://www.jobplacements.com/Jobs/T/TJ-16761-SAGE-INTACCT-IMPLEMENTATION-CONSULTANT-1218491-Job-Search-4-7-2026-4-47-11-AM.asp?sid=gumtree
13h
Job Placements
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Network Cabling TechnicianSupport structured cabling installations and data centre environments.Sandton, JHB | R12,000 R16,000About Our ClientThe company operates within the infrastructure and technical services environment, delivering network cabling and connectivity solutions. Their work includes installations within high-standard environments such as data centres, requiring compliance, precision, and technical expertise.The Role: Network Cabling TechnicianThis role focuses on the installation and support of structured cabling systems. The position exists to provide hands-on technical experience and adherence to installation standards while working within controlled environments such as data centres.Key ResponsibilitiesDemonstrate 34 years experience in network cabling installations.Install and maintain structured cabling systems.Work within data centre environments in line with required standards.Ensure installations meet quality and compliance requirements.Support troubleshooting and fault resolution.Follow safety and operational procedures on-site.About You34 years experience in network cabling.Brand certifications such as Molex, CommScope, or similar.Valid drivers license.Clear criminal record.Strong attention to detail and ability to follow technical standards.Ability to work on-site and within structured environments.
https://www.jobplacements.com/Jobs/N/Network-Cabling-Technician-1278048-Job-Search-4-7-2026-3-42-41-AM.asp?sid=gumtree
13h
Job Placements
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Required Skills & Qualifications- 2 to 5 years experience in network provisioning or project co-ordination.- Knowledge of network carriers and vendor process- Experience with Project management & provisioning tools and ticketing systems.Network Service Administrator- Co-ordinate the provision and activate MPLS, SDâ??WAN, VPN, DIA, broadband, wireless links, and voice/data circuits.- Manage the configuration of routers, switches, firewalls, and CPE according to design requirements.- Allocate IP addressing, VLANs, routing entries, and QoS policies.- Validate service readiness and technical prerequisites.Configuration & Technical Setup- Manage the application of standard configuration templates and security policies.- Perform remote device setup, preâ??activation checks, and testing.- Coordinate field technician visits for physical installations.- Work with engineers on escalations requiring advanced troubleshooting.
https://www.jobplacements.com/Jobs/N/Network-Services-Administrator-1278201-Job-Search-04-07-2026-04-22-34-AM.asp?sid=gumtree
13h
Job Placements
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MS Dynamics 365 Functional Consultant (12-Month FTC) We are seeking an experienced MS Dynamics 365 Functional Consultant to lead the end-to-end implementation and optimisation of Dynamics 365 across Sales, Marketing, and Customer Service functions.Key ResponsibilitiesGather and analyse business requirements and translate into functional solutionsConfigure and customise Dynamics 365 (Sales, Marketing, Customer Service)Lead solution design, testing (UAT), and implementationProvide training, user support, and post go-live supportDrive continuous improvement and system enhancements RequirementsBachelor’s degree in IT / Computer Science or relatedRelevant Dynamics 365 certifications7–8 years’ experience in software/ERP project implementationProven experience on large-scale IT / ERP projectsStrong experience with:Dynamics 365 (Sales, Marketing, Customer Service)Microsoft 365 & Power Platform (PowerApps, Power BI, Power Automate)Experience with Agile/Scrum, risk management, and working in complex environments Key Skillshttps://www.jobplacements.com/Jobs/M/MS-Dynamics-365-Functional-Consultant-12-months-FT-1278273-Job-Search-04-07-2026-05-00-15-AM.asp?sid=gumtree
13h
Job Placements
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