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Results for it desk support jobs in "it desk support jobs" in South Africa in South Africa
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Service Desk Analyst (L1) Deliver top-tier first-line IT support in a dynamic, customer-focused environmentIT Support | Johannesburg | Full-Time | 08:30 18:00 BST (Shift Rotation)About Our Client Our client is a growing technology services provider committed to delivering responsive, high-quality IT support to businesses across various sectors. With a collaborative culture and a dedication to continuous improvement, they take pride in fostering a supportive environment for both clients and team members. Their Johannesburg office is key to supporting clients worldwide, ensuring seamless and proactive service delivery.The Role: Service Desk Analyst (L1) As a Service Desk Analyst (L1), youll be the first point of contact for end-users requiring technical support. Your role is to ensure fast and effective resolution of common IT issues, escalate complex matters to senior support tiers, and deliver a consistently excellent service experience. This is a customer-facing position ideal for someone eager to grow their IT support career in a fast-paced environment.Key ResponsibilitiesProvide first-line support to clients via phone, email, and remote access toolsTroubleshoot and resolve issues across desktop, server, network, and cloud systemsLog, manage, and follow through on support tickets to resolution or escalationMaintain professional, clear, and friendly communication with all end-usersAssist with software licensing, procurement queries, and general IT guidanceCreate and maintain technical documentation and internal knowledgebase articlesSet up and configure desktops, laptops, printers, and other hardwareAbout You12 years of experience in an IT support role (MSP experience is a bonus)Strong knowledge of Windows 10/11 and macOSProficient in Microsoft 365 and Google WorkspaceUnderstanding of TCP/IP, DNS, DHCP, and Active DirectoryLogical problem-solver with strong troubleshooting skillsCustomer-oriented with a clear and professional phone mannerAble to manage and prioritise tasks independentlyFlexible, proactive, and a reliable team playerThis is a great opportunity for a junior IT professional looking to deepen their support experience while working with a highly skilled team across global clients.
https://www.jobplacements.com/Jobs/S/Service-Desk-Analyst-L1-1200040-Job-Search-7-3-2025-10-06-14-AM.asp?sid=gumtree
7mo
Job Placements
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CALLFORCE BPO is looking for a receptionist to provide professional front desk support, manage office visitor traffic, assist with general administrative tasks, and create a welcoming environment for clients, vendors, and employees in a fast-paced BPO setting.Key Responsibilities:Greet visitors, staff, and clients warmly and professionally upon arrival.Manage the front desk and operate the switchboard – direct calls to relevant departments or take accurate messages.Monitor visitor logbooks and issue visitor badges according to company policy.Maintain a clean, organized, and presentable reception area.Handle incoming and outgoing mail, couriers, and deliveries.Provide general administrative support including scanning, filing, document preparation, and booking meeting rooms.Assist HR or facilities with onboarding, desk allocation, or staff requests as needed.Coordinate refreshments and setup for client visits or internal meetings.Maintain confidentiality of sensitive business or HR-related information.Support team morale with a professional and approachable attitude.Minimum Requirements:Education:Matric / Grade 12 (required)Office Administration or Secretarial Certificate (advantageous)Experience:Minimum 1 year experience as a receptionist, front desk agent, or admin assistant (BPO or corporate environment preferred)Experience with multi-line switchboards and front desk management tool
https://www.jobplacements.com/Jobs/R/Receptionist-1199488-Job-Search-07-02-2025-02-00-16-AM.asp?sid=gumtree
7mo
Job Placements
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Responsibilities:Provide daily IT hardware and software support for users across branchesSupport systems such as Vision, Workstations, Backup, Printing, basic networking & Microsoft applicationsAssist operational teams with WMS, Office 365, Antivirus, Windows, and branch POS/Back Office (Vision Pro) systemsMonitor ICT infrastructure and ensure speedy troubleshooting & resolutionMaintain and update the Asset Register, user configurations, and technical documentationDeploy and maintain Firewall and network configurationsEnsure compliance with IT standards, change control practices, and security protocolsMinimum Requirements:Matric with Mathematics2+ yearsâ?? experience in IT system setup and configurationL1 level knowledge in:LAN, WAN, WirelessOffice 365Active DirectoryPhones & PrintersRemote SupportHardware & Software maintenanceSolid understanding of Microsoft environments, endpoint security, and desktop supportStrong client interaction experienceSkills & Attributes:An excellent communicator (written & verbal)Analytical with strong problem-solving abilityHighly organised with flawless attention to detailAble to work under pressure and meet deadlinesProactive with strong ownership and follow-up skillsA team player with good interpersonal skills
https://www.jobplacements.com/Jobs/H/Help-Desk-Technician-IT-1244466-Job-Search-02-02-2026-00-00-00-AM.asp?sid=gumtree
3d
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What Youll DoTake full ownership of a specialist recruitment desk from client development to placementBuild and maintain strong, long-term partnerships with key clientsPosition yourself as a trusted advisor and expert within your niche marketDeliver tailored recruitment solutions based on insight, not CV volumeDrive your desk against clear performance metrics with full accountabilityThis Role Suits Someone WhoHas 2+ years experience as a Recruitment ConsultantWants autonomy, accountability, and control over their earningsSees recruitment as a business, not just a jobPerforms well in a competitive, results-driven environmentIs motivated by credibility, progression, and long-term successWhats On OfferCompetitive basic salary with uncapped commissionTransparent incentive structures linked directly to performanceStructured career progression with clear growth milestonesContinuous training, mentorship, and leadership exposureThe support and reputation of a nationally recognised brandA high-performance culture that rewards consistency and deliveryThis role is for recruiters who want to build something meaningful a desk, a reputation, and a career with real longevity.If youre ready to take ownership of your market and be rewarded for the value you create, Network Recruitment offers the platform to do exactly that.
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1259236-Job-Search-02-04-2026-10-15-44-AM.asp?sid=gumtree
18h
Job Placements
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Key Responsibilities: Implementation & OperationsImplement and configure monitoring and observability tools across new and existing projects.Productize platforms into cloud-native formats (containerization, automation, orchestration).Integrate tools into the Global Service Desk and ensure alignment with architectural standards.Support global enablement through coaching, documentation, and training of regional teams. Monitoring, Observability & AnalysisLead observability and monitoring tool deployments (e.g., Prometheus, Grafana, Icinga2, Nagios).Implement system performance monitoring and analysis mechanisms.Enable proactive detection and resolution of operational issues through proper capacity planning and reporting.Ensure adherence to monitoring protocols, policies, and blueprints. Reporting & DocumentationProduce regular and ad-hoc reports for internal stakeholders and management.Ensure performance metrics, SLAs, and operational objectives are met through reliable data analysis.Identify and address process exceptions, deviations, and risks via continual improvement initiatives.Develop and maintain SOPs, implementation guides, and troubleshooting documentation. Collaboration & SupportWork closely with cross-functional teams including service desk, DevOps, infrastructure, and project teams.Contribute to project planning, coordination, and execution of monitoring requirements.Support global initiatives like Global Solution Enablement ART, ensuring alignment with tool strategies. Technical Requirements: Proficiency in Linux (required) and Windows (advantageous).Hands-on experience with monitoring tools such as: Icinga2, Nagios, Prometheus, Grafana Scripting skills in Bash and Python for task automation.Familiarity with Docker, Kubernetes, and microservice architecture.Knowledge of network protocols (e.g., TCP/IP, SNMP).Understanding of the Software Development Lifecycle (SDLC) and IT operations best practices.Ability to manage monitoring agents, tune performance, and automate recurring processes. Minimum Requirements: 35 years of experience in an IT monitoring or observability role.Proven experience in Linux-based environments.Experience supporting or deploying observability tools across enterprise-scale systems.ITIL Foundation Certification (preferred).Nice to Have:Exposure to cloud-native monitoring tools (Azure Monitor, AWS CloudWatch).Experience in global IT environments or shared service models.Knowledge of ITSM platforms and integration with service desks.Pre
https://www.jobplacements.com/Jobs/P/Platform-Systems-Engineer--Global-Services-Tool-1198916-Job-Search-06-30-2025-10-23-51-AM.asp?sid=gumtree
7mo
Job Placements
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Position Overview:To provide technical support, system maintenance, and enhancement for ERP and other business-critical applications by troubleshooting issues, supporting end users, and contributing to continuous improvement initiatives. The role involves working closely with cross-functional teams to ensure the stability, efficiency, and effectiveness of systems like SAP, Evolve, and Xperteck, while also supporting implementation projects and maintaining high data integrity and service quality standards. Key Responsibilities:Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutionsWork closely with various team members to use and enhance support tools, learn effective troubleshooting techniques and increase product knowledgeCommunication and problem-solving skills to deliver support services for business applicationsThe successful candidate for the role will be responsible for the following systems/apps (but not limited):SAPEvolveXperteckProviding application support to users Answer, identify issues and Provide suggestions and long-term solutionsTo provide proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholdersInvestigate and analyse system issues to determine cause of issues and appropriate corrective actionProvide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achievedPre and post information systems implementation, and support with process ownersContribute to the Help Desk knowledge base, add quality articles relating to Problem Resolution pertaining to new, existing projects, types and Sub TypesReview and recommend continuous improvement of the systems and support processesDocument technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system supportMaintain data quality and integrity within the systemEnsure all critical services/systems are monitoredProvide clear, professional, informative and appropriate communication to colleagues, customers and suppliersCarry out system maintenance tasks and processes to agreed schedulesSupplier management: Manage relationships with approved suppliers 1st/2nd level supportLog callsAssign priority to calls low, medium, urgent, high, criticalUpdate system in real timeProblem analysis identify recurring problems and report in weekly meeting Alert ManagementUse and update the knowledge base of the system Requirements:https://www.jobplacements.com/Jobs/E/ERP-System-Software-Assistant-Isando-1226845-Job-Search-01-29-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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About the roleThe Administrator will serve as the first point of contact for visitors, students, entrepreneurs, and stakeholders at EJP. The role is critical to the smooth day-to-day functioning of the organisation and supports the Business Advisor with administrative and operational coordination.This position contributes to companies success by ensuring professional communication, organised systems, and efficient office operations.ResponsibilitiesManage the front desk and receive visitors, students, and stakeholders in a professional manner.Answer, screen, and direct phone calls, emails, and general enquiries.Maintain organised filing systems for both physical and digital documents.Assist with scheduling meetings, training sessions, and programme activities.Support the Business Advisor with general administrative and coordination tasks.Maintain attendance registers and participant records.Manage basic office supplies and stationery.Capture and update data on internal systems and spreadsheets.Provide administrative support for workshops, exhibitions, markets, and events.Minimum RequirementsSouth African Unemployed youth between the ages of 18 and 34.Must not have participated on the YES programme before.Matric.Diploma in Office Administration, Business Administration, Public Administration, or a related field.Basic computer skills, including Microsoft Word, Excel, email, and internet use.Strong communication and interpersonal skills.Good organisational, filing, and record-keeping skills.Professional telephone and front-desk etiquette.Ability to work in a busy office and creative workshop environment.High levels of professionalism, reliability, and attention to detail.Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two we
https://www.jobplacements.com/Jobs/A/Administrator-1257221-Job-Search-01-29-2026-10-06-35-AM.asp?sid=gumtree
7d
Job Placements
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Your Role Will IncludeFull management of a specialist recruitment desk from client acquisition to placementDeveloping long-standing, value-driven client partnershipsBecoming a recognised specialist within your chosen nicheDelivering tailored recruitment solutions aligned to business needsWorking towards ambitious performance goals with full ownership of outcomesThis Role Suits Someone WhoBrings a minimum of 2 years recruitment experienceWants autonomy and direct influence over earningsUnderstands the commercial side of recruitmentIs comfortable in a competitive, high-performance environmentIs motivated by growth, accountability, and measurable successWhats On OfferCompetitive base salary with uncapped commissionTransparent incentive structures linked to performanceStructured career pathways with clear advancement criteriaContinuous learning, coaching, and leadership exposureThe support and credibility of an established national brandA culture that rewards consistency, drive, and deliveryThis is an opportunity for recruiters who want to build something sustainable a desk, a reputation, and a career with no ceiling.If youre ready to take full ownership of your success, Network Recruitment provides the platform to make it happen.Danielle HarberHR Officer- Internal Recruitment
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1258265-Job-Search-02-02-2026-10-15-14-AM.asp?sid=gumtree
3d
Job Placements
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