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Results for Hotel Jobs in Cape Town in Cape Town
1
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Job Opportunity
at the
InnsCape Classic Hotel
Cape Town
We are looking for a Male
Receptionist / Night Auditor for employment in the Hospitality Industry, in
Cape Town CBD.
MALE RECEPTIONIST / NIGHT AUDITOR
Contact us by sending your CV to the
below email
operations@innscapeclassic.com
17d
City Centre1
SavedSave
Lead Transformative Hospitality Projects Across Premier DestinationsConstruction & Hospitality | R20m+ Project BudgetsAbout Our ClientMy client is a renowned South African tourism and hospitality group, known for its commitment to exceptional service and the highest operational standards. With a strong presence in sought-after locations and a passion for developing talent, the company blends luxury and innovation in every guest experience.Operating in a dynamic, fast-paced environment, my client places a strong emphasis on professional growth, with career development and performance incentives at the core of its employee offering. If youre inspired by building memorable spaces and thrive under pressure, this is where your career can thrive.The Role: Project ManagerReporting directly to the CEO, the Project Manager will oversee and execute seasonal and once-off projects across the companys extensive property portfolio. This role combines hands-on coordination with strategic oversight to ensure that every project meets the groups exacting standards. From construction to asset enhancement, youll play a key role in shaping spaces that delight guests and honour owner expectations.Key ResponsibilitiesDevelop and maintain comprehensive project plans, including timelines, budgets, and resourcesDefine project scope and collaborate with architects, engineers, and stakeholdersConduct feasibility studies, risk assessments, and manage project risksMonitor project deliverables and ensure compliance with building regulationsManage budgeting and cost control for projects upwards of R20 millionLead and motivate the teams, including site staff and subcontractorsMaintain accurate asset records and monitor asset performanceImplement and track quality assurance and control measuresManage project schedules to ensure on-time deliveryLiaise with stakeholders, providing updates and addressing concernsNegotiate with suppliers and contractors, and manage project contractsConduct regular site inspections and implement corrective actions where neededAbout You5-8 years of experience in project management, preferably within construction or hospitalityProven success managing large-scale projects (R20 million+), from planning to completionBachelors degree in Construction Management, Civil Engineering, Architecture, or related fieldStrong knowledge of building codes, regulations, and asset management principlesProficient in MS Office and project management softwareExcellent leadership, communication, and negotiation skillsHighly organized with the ability to manage multiple projects simultaneously
https://www.executiveplacements.com/Jobs/G/Group-Project-Manager-Hospitality-1202050-Job-Search-7-10-2025-9-10-47-AM.asp?sid=gumtree
7mo
Executive Placements
1
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Duties: Supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage and follow-up on guest request.Provide accurate information to guests in a courteous manner; fill all reasonable guests request and requirements; anticipates guests needs.Take messages for in-house or arriving guests in accordance with procedures, with an emphasis on accuracy and proper follow up.Properly handle incoming and outgoing mail packages and faxes.Stay informed on what activities are available in the city; i.e. theatre, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.Ability to recite all hotel services, hours of operation, key personnel, hotel policies, etc.Keep the Head Concierge and Senior Management well informed of any guests concerns or complaints and action taken.Maintain the Concierge Desk and storage areas in an orderly manner, direct bell and door staff in the maintenance of the front desk and lobby.Assist in the reconciliation of charges originating from the Concierge Desk (i.e., limousines, car rentals, flowers, tours).Work closely with the Valet Parking associates to ensure the smooth handling of guests and customer vehicles.Work closely with the bell attendants to ensure smooth handling of guest luggage, message delivery and / or special requests.Display a high level of integrity and professionalism at all times in dealing with guests, employees and outside contacts.Ensure that assistance is being provided at all times to all customers and guests and their stay (making reservations, booking tours, checking guests in online for their flights)Make an effort to develop relationships with restaurants and tour operators in order to facilitate the fulfilment of guests requests.Ensures that you work in a safe manner that does not harm or injure self or others.Involved with Health & Safety within the department. Ensuring compliance within the department and that Health & Safety directives are carried out.Continuously endeavour to improve the departments efficient operation, and knowledge of own job function.Ensures effective implementation of the Code of Conduct at all times.Efficient implementation of all work related instructions given by the superiors / management.Requirements: Grade 12A formal hospitality qualificationAt least 2-3 years in a similar position in comparable hotelsValid Drivers License & PDP
https://www.jobplacements.com/Jobs/C/Concierge-1249750-Job-Search-01-09-2026-04-03-31-AM.asp?sid=gumtree
20d
Job Placements
1
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Duties: Assist the Executive Chef in Planning and organising day to day operations of the RestaurantStaffing and scheduling of the associates and allocation of duties to ensure the maximisation of associate productivity and minimise payroll costs.Create a work environment that is high in employee morale and provides constant learning & development.Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.Recruitment and Performance Appraisal & Management of associates in the department.Develop & implement the annual plan using the established framework, linking the departments objectives to the units overall strategy.Manage and lead associates to ensure maximum productivity.Control wastes and losses and keep them to a minimum.Ensuring high standards of hygiene & safety are adhered toEnsure that all the quality and quantity standards of food preparation & presentation in the restaurant are adhered to.Assist the Executive Chef and the outlets chefs in developing and standardising new recipes for the outlet.Devise methods for optimal use of raw materials & fuel and maintain the budgeted food cost.Coordinate with the purchase department regarding procurement of various itemsMonitor adherence to safety, hygiene and cleanliness standards.Assist the Executive Chef in the area of food festivals, menu planning & pricing.Work closely with the Purchase Manager for developing Standard Purchase Specifications for various items.Ensure good physical upkeep, condition of equipment and utensils in the kitchen and coordinate with the Engineering department for the repairs and maintenance.Ability to work within pre-established budget.Ensure he / she is present during peak hours to ensure the highest quality of products.Ensure through regular monitoring of GSTS and constant guest feedback, prompt, efficient and accurate service to all guests along with the best quality products.Review the monthly business reports of the hotel, specifically F&B report and assist the Executive Chef in developing a work plan.Address any grievance and counselling issues among the department staff.Stay informed about the new developments in the world of Indian cuisine, cooking techniques, kitchen equipmentConduct daily briefings with associates and update / inform them on daily events in the hotel.Conduct monthly hygiene meetings and circulate the minutes.Relieving the Executive Chef & Executive Sous Chef main kitchen in his / her absence.Ensures checklists and SOPs are drafted & implemented in the department.Ensures that you work in a safe manner that does not harm or injure self or others.Involved with Health & Safety within the department.Continuously endeavour to improve the departments efficient operation, a
https://www.jobplacements.com/Jobs/S/Sous-Chef-1249748-Job-Search-01-09-2026-04-03-31-AM.asp?sid=gumtree
20d
Job Placements
1
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Duties: Planning, Forecasting and Budgeting the revenues and cost for the department.Staffing and scheduling of the associates and allocation of duties to ensure the maximisation of associate productivity and minimise payroll costs.Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Surveys to draw an action plan.Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.Recruitment and Performance Appraisal & Management of associates in the department.Develop & implement the annual plan using the Business Excellence Model framework, linking the departments objectives to the units overall strategy.Manage and lead associates to ensure maximum productivity.Oversee outlet managers and supervisors with the day to day running of their departments.Oversee the daily activities of all the F&B outlets including banquets.Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets.Ensure through regular monitoring of GSTS and feedback, prompt, efficient and accurate service is provided to all guests.Conduct regular meetings with the outlet managers and supervisors and constantly monitor guest concerns, compliments and suggestions.Organise food festivals and develop guest loyalty and retention programmes.Compile and review the monthly profit and loss statement for various outlets and assist the outlet managers with implementationEnsure that all the operational standards set for all the equipment & processes are followed.Maximise F&B profitability by implementing the cost containment strategies for all the outlets.Prepare the promotion and marketing / PR plans for various outlets and execute the same.Conduct refresher-training programmes for the associates and guide the new members of the department.Maintain regular contacts with corporate and individual customers and build strong relationships with them.Stay informed about local, national and international best practices / trendsDevelop departmental trainers in association with the training department & oversee all the training activities within the department.Ensure that the department procures the best quality raw material and cost-effective equipment.Ensure that TPAM requirements are adhered to and that all associates are trained and aware of TPAM regulations.Revise managers duty list to ensure that all areas of reporting and reconciling is covered.Perform audits, ensuring that LQA are consistently followed and maintain positive audit results.Ensure that KRAs are updated and completed whilst identifying new KRAs and allocating them to the different associates.Address any grievance and counselling issues among the dep
https://www.executiveplacements.com/Jobs/F/Food--Beverage-Director-1249749-Job-Search-01-09-2026-04-03-31-AM.asp?sid=gumtree
20d
Executive Placements
1
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Purpose of the RoleTo deliver a variety of spa and wellness services in a serene, luxurious environment, ensuring guest comfort, safety, and satisfaction. The role includes maintaining spa equipment and product inventory, responding to guest needs with professionalism and warmth, and contributing to the overall guest experience in line with the companys standards.Key Focus AreasUphold the Africology and the companys Spa philosophy in all daily operations, as trained.Perform treatments and product sales to the highest standards of hygiene, professionalism, and guest care.Provide expert consultations, skin analysis, skincare treatments, and bodywork including massage therapies.Assist in evaluating and improving spa processes and product offerings.Manage bookings, appointments, and maintain accurate client records.Offer informed advice on cosmetic and wellness product purchases.Follow stock control procedures and ensure spa inventory is well-maintained.Ensure accurate and timely billing for spa services, adhering to hotel administrative procedures.Participate in daily briefings and regular strategy meetings with management.Promote spa services by engaging with guests in public areas and during mealtimes when appropriate.Maintain all spa equipment and report any faults promptly to management.Core Criteria:Recognized Spa or Beauty Therapy Qualification.Previous experience in a luxury hospitality spa environment is highly advantageous.Knowledge of TheraVine, TheraNaka, and Africology products and protocols.Strong understanding of hygiene and safety procedures.Exceptional customer service skills in a high-end setting.Familiarity with in-room spa equipment and guest amenities.Knowledge of the companys offerings and guest experience philosophy.Excellent time management, interpersonal, and problem-solving skills.Proactive, creative, and adaptable approach to guest needs.Loyal, committed, and flexible team player.MAXIMIZING YOUR IMPACT Excellent attention to detail.Guest focus philosophy, living the brand, and driving the experience.Excellent communication skills (written and verbal), practicing honest communication.Team player with positive attitude, enthusiasm, and emotional control.Excellent time management and self-discipline, interpersonal & solution-seeking skills.Proactive, use initiative and creative flair when required.Committed and loyal, adaptable, and flexible.Must work accurately under pressure.People skills tolerance, patience, and care, ability to receive constructive feedback openly.This is a live-out position.
https://www.jobplacements.com/Jobs/S/Spa-Therapist-1249408-Job-Search-01-08-2026-04-09-53-AM.asp?sid=gumtree
21d
Job Placements
1
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As the Chef at Primrose House, you will manage the daily operations of our company kitchen and dining room, ensuring exceptional quality and service. As a business driven by our company purpose, To give our guests a complete experience and a perfect stay, your role involves providing weekday lunches and any special occasion or event catering as needed for a team of hospitality professionals. MAIN DUTIES & RESPONSIBILITIESSet up the Canteen kitchen (equipment and accessories) as needed in order to meet deliverables and exceed expectations. Oversee daily canteen operations, including food preparation, service and menu planning (always offering light, healthy lunch time meal choices).Ensure high standards in food quality, safety, and hygiene.Manage stock levels, place orders, and control food costs.Consider differing dietaries/ food restrictions to ensure there is sufficient choice for all.Stay abreast of industry trends and best practices.Maintain smooth communication between Personal Assistants, Facilities Co-ordinators and Office Cleaners. Handle any asset or maintenance issues promptly and action as required.REQUIREMENTS & QUALIFICATIONSTertiary qualification in Culinary Arts Degree with minimum 3 years certification.Must have at least 1 years’ experience in a CDP position.Must have worked in a 4* or 5* restaurant or hotel, with a banqueting focus.Creative cooking skills, with a focus on sustainability and healthy lifestyles.Demonstrated excellent written and verbal communication skills in English.Ability to multitask with exceptional time-management.Must be independent and self-motivated.Proven job reliability, diligence, dedication and attention to detail.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
https://www.executiveplacements.com/Jobs/C/Corporate-Chef--TRP-Head-Office-1249301-Job-Search-01-08-2026-02-00-15-AM.asp?sid=gumtree
21d
Executive Placements
1
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I’m looking for a South African F&B Supervisor for United Arab Emirates ( UAE) with a background in Belmond-standard service. We are seeking a highly professional and service-oriented Food, Beverage & Events Supervisor to oversee the daily operations of dining services and private events at a prestigious VIP residence. The ideal candidate will ensure exceptional standards of hospitality, manage a dedicated team, and coordinate bespoke events tailored to the preferences of high-profile guests
22d
Century City1
SavedSave
?? Location: Groot Brakrivier, Western Cape ?? Salary: Market Related Are you passionate about creating unforgettable moments and seamless celebrations? ? Our client in the Functions & Restaurant Industry is looking for a vibrant Wedding Coordinator & Administrator to help deliver magical wedding experiences from start to finish. If youre organized, people-focused, and love working in a dynamic hospitality setting, this role is made for you! ???? ? Key Responsibilities: ? Assist with all administrative aspects of wedding planning & coordination ? Communicate with suppliers & vendors ? Attend & assist on wedding days ? Maintain accurate records of wedding details & contracts ? Ensure excellent customer service throughout the process ? Supervise in-house wedding team (preferred) ?? Requirements: ? Strong organizational & time management skills ? Excellent communication & people skills ? Availability to work weekends & flexible hours ? Computer literate (Microsoft Office / Google Workspace)
https://www.jobplacements.com/Jobs/W/Wedding-Coordinator--Administrator-1248464-Job-Search-1-6-2026-3-37-49-AM.asp?sid=gumtree
23d
Job Placements
1
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?? Location: Groot Brakriver ?? Salary: Market Related (Part-Time) ?? Working Hours: Sundays, evenings, weekends & holidays as needed Are you passionate about creating unforgettable wedding experiences? ??? Our client is looking for a Wedding Coordinator to join their team on a part-time basis. If youre organized, creative, and thrive under pressure, this is your chance to help couples celebrate their big day with style and grace! ???? ?? Experience Required: ? Previous experience in wedding or event coordination (preferred) ?? Skills Required: ? Strong organizational & multitasking abilities ? Excellent communication & interpersonal skills ? Professional, well-groomed & customer-service oriented ? Willingness to work weekends, holidays & flexible hours ? Own reliable transport & smartphone ?? Computer Skills: ? Proficient in Microsoft Office & Google Workspace ?? Key Responsibilities: ? Assist couples in planning & coordinating weddings from start to finish ? Liaise with suppliers, vendors & internal teams ? Manage timelines, schedules & setup on wedding days ? Conduct pre-wedding meetings & venue walkthroughs ? Handle last-minute changes with professionalism & calm ? Ensure every couple enjoys a stress-free, memorable experience
https://www.jobplacements.com/Jobs/W/Wedding-Coordinator-Temp-1248465-Job-Search-1-6-2026-3-38-54-AM.asp?sid=gumtree
23d
Job Placements
1
SavedSave
?? Location: Groot Brakriver ?? Working Hours: 07:30 to late Sundays, evenings, weekends & holidays as needed ?? Salary: Market Related (No set salary) Are you passionate about hospitality and love crafting both the perfect cappuccino and a killer cocktail? ? Our client is looking for a versatile Barista/Bartender to join their team in a dynamic dual role. If you thrive in a fast-paced environment and enjoy creating memorable guest experiences, this ones for you! ????? ?? Experience Required: ? Previous experience as a barista, bartender, or in a hybrid role (preferred) ?? Skills Required: ? Strong knowledge of coffee prep & basic cocktail techniques ? Excellent customer service & interpersonal skills ? Ability to multitask & stay cool under pressure ? Understanding of responsible alcohol service & food safety ? Professional appearance & positive attitude ?? Computer Skills: ? Microsoft Office & Google Workspace proficiency ?? Key Responsibilities: ? Prepare & serve coffee and espresso-based drinks to recipe standards ? Mix & serve cocktails, beer, wine & spirits responsibly ? Engage guests with warmth & professionalism ? Maintain cleanliness of bar & coffee station ? Follow hygiene, safety & alcohol service regulations ? Monitor inventory & restock supplies ? Process payments accurately via POS system ? Assist with opening/closing procedures, cleaning & cash handling ? Stay up to date on menu offerings, specials & seasonal drinks
https://www.jobplacements.com/Jobs/B/BaristaBartender-1248466-Job-Search-1-6-2026-3-40-10-AM.asp?sid=gumtree
23d
Job Placements
1
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Our client, a dynamic hospitality & lifestyle brand offering unique experiences through their restaurant, events, lifestyle shop, and wine & gin bar, is seeking a creative Marketing Coordinator! ?? Location: Groot Brakriver ?? Salary: R12,000 ? Working Hours: 7:30 am closing, Monday to Sunday (evenings, weekends & holidays as required) What Youll Join: ?? Creative and supportive work environment in hospitality & lifestyle industry ?? Exposure to exciting projects, events, and brand campaigns ?? Growth potential into a Marketing Manager or Creative Lead role Essential Experience: ? 1-3 years marketing/design experience (agency or in-house) ?? Canva proficiency (essential) - Adobe Suite advantageous ?? Strong social media management skills ?? Photography & basic video editing ability ?? Excellent communication and writing skills ?? Creative thinking with attention to detail and multitasking abilities Qualifications Required: ?? Diploma/degree in Marketing, Graphic Design, or related field ?? Strong computer literacy essential ?? Own transportation required Personality Were Looking For: ? Motivated and outgoing personality ?? Strong communication skills ??? Hospitality experience is a plus Key Responsibilities: ?? Design marketing materials (menus, posters, ads, digital graphics) ?? Manage and grow social media accounts (Instagram, Facebook, TikTok) ?? Create engaging content: photography, videos, reels, stories, posts ?? Write captions and promotional content aligned with brand voice ?? Assist with event marketing campaigns and promotions ?? Ensure brand consistency across all touchpoints ?? Support website updates, newsletters, and digital campaignsPortfolio submission required with the applicationReady to bring your creativity to a vibrant hospitality brand?
https://www.jobplacements.com/Jobs/M/Marketing-Coordinator-1248459-Job-Search-1-6-2026-3-21-26-AM.asp?sid=gumtree
23d
Job Placements
1
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?? Location: Groot Brakriver?? Salary Range: R18,000 R28,000 We are seeking a passionate and experienced Senior Sous Chef to join a culinary leadership team. This is a hands-on role for a skilled professional who thrives in a high-volume à la carte kitchen and is committed to excellence in food preparation, presentation, and safety. ???? Youll work closely with the Kitchen Manager to oversee all aspects of kitchen operations and lead a motivated culinary team. ?? Proven experience in a fine-dining or high-volume à la carte kitchen is essentialhotel or lodge experience wont be considered. ?? You should be confident managing inventory, ordering supplies, and supporting kitchen budgeting. ?? A culinary degree or equivalent professional training is preferred. ?? Strong leadership, communication, and organizational skills are key, along with the ability to stay composed under pressure. ?? Responsibilities include supervising kitchen staff, maintaining food quality and consistency, training and scheduling, optimizing food costs, and ensuring full compliance with health and safety standards. ???? Youll also manage kitchen operations in the absence of the Kitchen Manager and foster a collaborative, respectful kitchen culture. ? Working hours: 7:30 am to close, including evenings, weekends, and holidays.
https://www.jobplacements.com/Jobs/S/Senior-Sous-Chef-1248447-Job-Search-1-6-2026-2-56-02-AM.asp?sid=gumtree
23d
Job Placements
SavedSave
Location: Aquila Collection Commercial Office, Greenpoint, Cape Town
Position: Permanent in office
• Hook: Join The Aquila Collection, one of Cape Towns most prominent hospitality brands and work in an agency-like environment to bring multiple brands to life.
• The Vision: We are seeking a forward-thinking specialist to merge the science of traditional search with the art of artificial intelligence. This is more than a technical role; its a chance to redefine how our guests discover and connect with our unique Cape Town experiences.
• Your Impact: You will be part of the driving force behind our online visibility, supported by a dynamic commercial team to implement masterful SEO and magical AI optimisation for a modern world of search and experiences. The role is also supported by a junior copywriter and SEO coordinator.
What We Offer:
• An agency-like office environment with multiple brands to keep creative juices flowing.
• The opportunity to work with a leading and beloved Cape Town brand.
• A dynamic and supportive team environment where innovation is encouraged.
• A unique role that blends established digital marketing with cutting-edge technology.
Our brand offered collabs with Uber and international airlines, host international celebrities, feature globally on reality and other TV shows, give bucket list experiences to visitors - and is a place of high energy and opportunity. Let’ s say disruptors. If you are keen to join our commercial team, please submit your CV and a cover letter ASAP.
Please note it is a permanent position in office at our Greenpoint Aquila Collection Commercial Office. We have great coffee!
Responsibility:Key Responsibilities:
• Team Leadership & Mentorship:
o Lead and guide a junior copywriter + SEO coordinator, enabling growth while ensuring brand consistency and strategic alignment across all digital content and campaigns.
o Work closely with the wider commercial team of development, social media, paid media and content creation.
• Search Engine Optimisation (SEO):
o Develop and execute a comprehensive SEO strategy to increase organic search rankings and traffic for all brand websites.
o Conduct in-depth keyword research, competitor analysis, and backlink analysis.
o Perform technical SEO audits and collaborate with the development team to ensure our websites are optimised for search crawlers and user experience (site speed, mobile-first, schema markup).
o Oversee on-page and off-page optimisation strategies.
o Work alongside the Paid Media team.
• AI-Powered Optimisation & Innovation:
o Ensure the brand is optimised for discovery within emerging AI search paradigms and generative AI tools so that users find us in their AI searches.
o Pioneer the use of AI tools to enhance content creation, personalise user journeys, and predict search trends.
o Leverage AI for advanced data analysis, identifying new opportunities for growth that traditional methods might miss.
o Stay at the forefront of AI in digital marketing.
• Analytics & Reporting:
o Monitor, analyse, and report on all SEO and AI initiatives.
o Translate complex data into clear, concise reports and strategic recommendations for the commercial team.
The Ideal Candidate: Qualifications & Skills
• Experience:
o Proven track record in a similar role with demonstrable success in SEO use.
o Experience within the hospitality, travel, or luxury brand sector is highly advantageous.
• Technical Skills:
o Expert proficiency with industry-standard tools (e.g., Google Analytics, Google Ads, SEMrush, Ahrefs).
o A strong understanding of technical SEO principles.
• AI Curiosity & Aptitude:
o A genuine passion for and understanding of Artificial Intelligence and its application in marketing.
o Experience using AI-powered marketing tools (e.g., for content generation, data analysis, or personalisation) is a significant plus.
• Personal Attributes:
o You live and breathe data but can see the bigger picture.
o You are not afraid to test new ideas and push boundaries. Never say no.
o You thrive in a team environment and can communicate complex ideas effectively.
o You take initiative and can manage projects from start to finish.
7mo
Private Game Reserve
1
SavedSave
Duties: Ensure that the reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting duties and administrative tasks.Ensure that the Reception and Guest Relations team obtains all required reservation information prior to arrival and follows up on arrival details on the day.Oversee the meeting and greeting of guests, and the guest arrival experience including all amenities, welcome and check-in.Oversee the guest departure experience, including payment of the account and obtaining keys where applicable, check out, lunch packs, and farewell.Ensure that guests are being offered information regarding all services, accommodation and facilities.Ensure ultimate guest relations in the lodge, ensuring that the personal attention level is maintained.Be present for the hosting of meals when required.Ensure that periodic room checks and checks of the guest areas are conducted, ensuring that Ensure that housekeeping standards are maintained.Ensure that Maintenance issues are tracked and communicated with the Maintenance department to ensure a swift follow up.Ensure that the guest database is updatedEnsure that administrative functions are performed accurately and according to standards, including completing and updating the day sheet, ensuring that pending transactions and outstanding balances in PANstrat are cleared on the day, correct billing and invoicing, Reception reports.Assist in the effective planning, supervision and hosting of onsite activitiesEnsure effective communication of reservation information and guest preferences / dietary requirements to all departments prior to arrival and throughout the stay.Ensure effective communication within the company and property as well as with third partiesEnsure that information on multi-property guests is sent timeously.Ensure all guest complaints are reported to your Head of Department / Management immediately.Ensure that all items of equipment are correctly cleaned and stored.Coordinate an effective and efficient payroll management / resource allocationEnsure the stock control, stock take, and requisition procedures are strictly followed according to par levels and property and company standards, ensuring accuracy.To follow, monitor, manage, train, review and implement performance standardsEnsure that departmental operations and training manuals are prepared and updated. Requirements: Grade 12A formal qualificationManagement experience in Guest Relations / FOH in a 5* hotel / hospitality environment.Sound knowledge of MS Office Suite.PAN Hospitality knowledge will be an advantageExperience with the highest level of customer service in a luxury environment.Knowledge on the operation of in-room equipment and appliances.
https://www.executiveplacements.com/Jobs/G/Guest-Relations-Team-Lead-1198717-Job-Search-06-30-2025-04-02-14-AM.asp?sid=gumtree
7mo
Executive Placements
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