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1
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An exciting new opportunity has arisen with our client in the Hospitality industry, a well-established 5-star lodge.
Duties:Stay up to date with changes in policies, ways of working and standards in the industry.
Run relevant shifts as required and conduct pre-shift briefings between front and back of house.
Manage interactions with guests regarding menu requests/dietary requirements and ensure effective communication of all guest-related matters to the Lodge team in a timely manner.
Follow all standard operating procedures for service to guests, ensuring exceptional food quality is provided to guests at all times.
Support the kitchen management team to ensure that all kitchen records are appropriately maintained.
Ensure adherence to all relevant food safety, security and health and safety policies, processes and procedures ensuring compliance with local legislation.
Assist with managing junior kitchen staff during preparation and service.
Support the other kitchen sections to ensure that the work is completed in a manner that allows guests to receive the highest level of personalised service at all times.
Requirements:Diploma or other formal qualification in Culinary Arts
At least 5 years’ experience at a 5-star Lodge/Hotel, with a minimum of 2 years’ experience at a CDP level
Hold a current food handler health card or HACCP/Food Safety certificate
Knowledge of GAAP POS and MS Excel
Good knowledge of food costing and wastage control
Driver’s license preferable
Good knowledge of F&B Service
SECTOR: Hospitality / Hotel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1NC9BSw==&jid=1781658&xid=E.L001854/AK
2d
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
2d
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
2d
1
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A well-established tourism company requires a Food & Beverage Manager.
Qualifications:
• Diploma in Hotel Management
• Accounting qualification beneficial
Requirements and Experience:
• Ability to manage and motivate staff
• Ability to deal with problems occurring on a day to day basis
• Ability to deal with emergencies
• Excellent knowledge of food preparation and terminology
• 5-10 Years’ experience as a Food and Beverage Manager at a Hotel or 4 star Lodge
• Willing to relocate to the Klein Karoo area, this is a live in position
Responsibility:• Hosting of guests
• Commitment to delivering high level of customer services
• Manage and maintain service equipment
• Stock costing and stock taking
• Strong staff management
• Achieving service excellence
• Ensure that the company and statutory hygiene standards are maintained
• Ensure that F&B Budget targets are met
• Flexibility on shifts
• Team work
Salary: RMarket Related
2d
SavedSave
Our client is seeking a
detail-focused, professional, and approachable junior Duty Manager to join
their team!
Wanting to make his mark in
the industry The ideal fit for the role will have a min of 3 years’ experience
in supervising team members and setting goals and targets for their team.
The focus of the role is to
supervise the staff on the floor, addressing and de-escalating any issues that
arise during working hours, ensuring productivity, and developing management
reports. Working very closely with and reporting to the lodge manager.
Responsibilities
•
Oversee the team on the shop floor, and set out any duties or specific tasks to
be completed during the shift.
•
Hold team meetings and huddles to discuss the shift’s requirements and
expectations.
•
Ensure that team members are completing their duties to a high standard and
being productive during their working hours.
•
Manage the staff rota and schedule, ensuring sufficient cover at all times.
•
Assist team members with paid time off requests and approve them, ensuring
adequate cover remains.
•
Assist team members with any problems or difficulties they may have, including
friction or disagreements between team members.
•
Complete quarterly and annual performance reviews with the team.
•
Set and achieve business goals such as KPI’s for the selected location.
•
Provide insight and leadership when needed.
•
Ensure staff grievances are seen to.
•
Ensure the highest level of customer service for customers.
•
Book any training required for team members.
•
Follow health and safety guidelines at all times.
•
Assist in preparing management reports pertaining to budgets and or
productivity and performance.
Requirements
•
High School Diploma or above.
•
3 years' experience in a supervisory-level role or management role.
•
5 years' experience in the customer service industry
•
Strong leadership skills.
•
Detail-focused, with good computer skills.
•
Strong customer service skills.
•
Excellent communication skills, both written and verbal.
•
Able to write reports.
•
Physically able to lift up to 15kg• Good understanding of health
and safety in the workplace
• Strong problem-solving skills
Forward updated CV to – careers@bberecruitment.co.za
5d
5
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Front Office Assistant
The Gorge Private Game Lodge & Spa
5
star boutique lodge in the heart of Oribi Gorge, KZN South Coastis
looking for an exceptional person to join our dynamic team
Primary Functions:
full front office functionsadmin responsibilitiesstock takesguest
relationshousekeeping
checks
Experience Required:
minimum
3 years working experience in similar environmentmust
have 5 star hospitality experience
Essential Skills & Qualifications
required:
creative person keen eye & attention to
detaillove housekeepingfunctions & special
events experiencerelevant
tertiary qualificationknowledge
& experienced with Innkeeper softwarepositive,
happy, friendly, confident, clear voice for answering the phonesexcellent
verbal & written communication skillsexcellent
attention to detailexcellent
arithmetic abilitycomputer
literate MS Word; Excel & Outlookparticipative
& contributing team playermust
be self-motivated & resourceful
Package:
salary
R6000 – R6500accommodation
provided with electricity & water included7
rest days per month15
days annual leave p.a.Email cv to accounts@thegorge.co.za
6d
4
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Private Game Lodge Staff ManagerCompany Description:We are a prestigious private game lodge dedicated to providing unparalleled luxury and hospitality amidst the stunning landscapes of the Eastern Cape. Our lodge offers an exclusive retreat for guests seeking an authentic safari experience coupled with exceptional service and comfort.Position Overview:
We are seeking a highly skilled and experienced Staff Manager to oversee the operations of our lodge's diverse team. The ideal candidate will have a minimum of 5 years of relevant experience in hospitality management, with a strong background in luxury accommodations and a passion for wildlife conservation. A diploma or degree in Hospitality Management, Business Administration, or a related field would be advantageous.Responsibilities:Lead, motivate, and supervise a team of staff members including lodge attendants, housekeeping, kitchen staff, and guides.Develop and implement training programs to ensure that all staff members are equipped with the necessary skills and knowledge to deliver exceptional service to guests.Coordinate staff schedules and assignments to ensure efficient operation of the lodge.Maintain high standards of cleanliness, maintenance, and safety throughout the lodge facilities.Foster a positive work environment that encourages teamwork, professionalism, and excellence.Manage guest relations and address any concerns or complaints in a prompt and effective manner.Collaborate with other department heads to achieve overall lodge objectives and uphold the lodge's reputation for excellence.Oversee inventory management, procurement, and budgeting for staff-related expenses.Stay informed about industry trends and best practices to continuously improve lodge operations.Qualifications:Minimum of 5 years of experience in hospitality management, preferably in a luxury lodge or resort setting.Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team.Excellent communication and problem-solving abilities.Proven track record of delivering exceptional guest experiences.Diploma or degree in Hospitality Management, Business Administration, or a related field is advantageous.Proficiency in relevant software applications such as Microsoft Office Suite and property management systems.Benefits:Competitive salary commensurate with experience.Opportunities for professional development and career advancement.Accommodation and meals provided.How to Apply:Prior to applying for this position, kindly ensure that your Curriculum Vitae (CV) is validated by sacv.co.za. We encourage candidates to complete this process to facilitate a smooth application process.
Please include "Private Game Lodge Staff Manager Application" in the subject line of your email. Only qualified candidates will be contacted for further consideration.
20d
We are wanting to appoint an experienced chef who understands African Cuisine, set menus and events caterning for our 4 star Guest Lodge in Lebowakgomo.Requirements are:1. Formal Chefs Qualification2. At least 4 years stable work experience as a Chef De Partie or Sous Chef3. Must be able to do food cost4. Must be able to order against projected occupancies5. Valid Driver's License and good driving experience6. South African CitizenTo apply, please send your CV, current salary and notice period, your whatsapp number and food portfolio to diversitymatters@diversitymatters.co.zaThe position offers single, shared accommodation (in other words, you share with a colleague).We regret, no couples.If you have not heard from us within 6 weeks of your application, please consider your application unsuccessful.
23d
SavedSave
We are Hannes & Leonie le Roux and are currently looking for a position as a Management couple in Lodges, Guest Houses and / or Restaurants. We are a couple with 8 years' experience in Hospitality and we work extremely well together. We love the hospitality industry; with all the challenges we faced in the last few years. We are committed and dedicated to guest satisfaction first. Staff wellbeing is also very important to us. We are friendly, enthusiastic, hardworking, reliable, honest, ambitious and passionate about people. We have extensive knowledge of all aspects of lodge management. We are willing to learn new skills as well as sharing the knowledge that we have accumulated and find it easy to promote a good working environment to encourage fellow colleagues and staff to achieve targets. We have contactable references. A live-in position would be suitable, and we are also willing to relocate anywhere in South Africa.
25d
1
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Busy guest lodge in morningside area requires well Experienced Cashier and also a Supervisor for guest lodge (front desk and bar) . Must have more than 2 years experience with Excelent verbal and written compunction and administration skills.must have long experience in hospitality
Please WhatsApp a brief voice note, describing yourself and your experience in the industry. Please bring your CV if called in .WhatsApp only No phone calls please WhatsApp to the following listed number only .0798886886
1mo
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