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Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with us are only limited by your own imagination.
The Policy Retentions Consultant will be responsible for timely and effective contacting of all customers who have not paid their insurance premiums or intend cancelling their Bidvest Insurance products, with the aim of arranging alternate premium collection dates or retaining customers.
* The consultant must have strong selling abilities
* Ability to convince customers that products meet their needs
* Must have upsell and Cross sell capabilities
* Ability to accurately assess customer needs and deal with objections that may arise
* Ability to feedback issues of compliance and insurer requirements to sales consultants.
* Must have the ability to re-sell products should customer wish to cancel.
* Liaising with correct departments to resolve any administration issues and following up until resolution.
* Ability to handle a high quantity of policies in an efficient & timely manner.
* Attention to detail necessary.
* Provide feedback to management with regards to any risks posed to the business.
* Maintain and develop professional telephone skills and ensure compliance
* Daily administration.
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
* Minimum 1 Year Retentions Sales Experience
* Minimum 3 years’ successful experience in an insurance/ financial services environment.
* Experience in an inbound/outbound call centre environment
* Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive.
* Computer literate – MS Word, Excel, Outlook, and CRM knowledge/experience.
* Motor Industry experience would be an advantage.
* Excellent negotiating and closing skills
* Confident and assertive.
* Ability to work under pressure.
Basic + Commission
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
*
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A support technician is required to provide quality technical support for our client based in KZN.
Technical Support:
- Support clients technically
- Show high levels of competence and professionalism
- Follow through on allocated tasks to completion
- Take ownership and responsibility of your work domain
- Provide high level of service delivery to clients and management
- Ensure calls are up to date and your time accounted for in systems
- Keep records of your billable hours and submit to the admin team monthly
- Communicate effectively internally and externally
- Response times to align with client contract terms
- Calls are to be escalated immediately if unable to be resolved in contracted resolution time
- Execute preventative maintenance activities for customers on technical systems – patching, security review, update firewall rules
- Reporting on systems
- Maintain system documentation
- Setup of software, hardware, cloud solutions for customers in accordance with best practices
- Ensure a focus on secure deployments in accordance with business requirements
Generalist level skillsets in the following areas – but not strictly limited to:
- Microsoft Environment – Server, Desktop, Cloud
- M365 Environment
- Opensource Environments
- VMWARE, Hyper V
- Tier 1 Hardware Brands
- Firewall / Security Skillsets – Particularly Sophos/Fortigate
- Endpoint, Antivirus
- VOIP
- Surveillance
- Strong general all round networking skills – IP configuration, subnetting, best practice configurations, VLANs, routing etc.
- Configuration & Management of Access Control Solutions
Generalist level skillsets in the following areas – but not strictly limited to:
- Microsoft Environment – Server, Desktop, Cloud
- M365 Environment
- Opensource Environments
- VMWARE, Hyper V
- Tier 1 Hardware Brands
- Firewall / Security Skillsets – Particularly Sophos/Fortigate
- Endpoint, Antivirus
- VOIP
- Surveillance
- Strong general all round networking skills – IP configuration, subnetting, best practice configurations, VLANs, routing etc.
- Configuration & Management of Access Control Solutions
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwNjc2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1140971&xid=1555_10676
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Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with us are only limited by your own imagination.
The Policy Retentions Consultant will be responsible for timely and effective contacting of all customers who have not paid their insurance premiums or intend cancelling their Bidvest Insurance products, with the aim of arranging alternate premium collection dates or retaining customers.
* The consultant must have strong selling abilities
* Ability to convince customers that products meet their needs
* Must have upsell and Cross sell capabilities
* Ability to accurately assess customer needs and deal with objections that may arise
* Ability to feedback issues of compliance and insurer requirements to sales consultants.
* Must have the ability to re-sell products should customer wish to cancel.
* Liaising with correct departments to resolve any administration issues and following up until resolution.
* Ability to handle a high quantity of policies in an efficient & timely manner.
* Attention to detail necessary.
* Provide feedback to management with regards to any risks posed to the business.
* Maintain and develop professional telephone skills and ensure compliance
* Daily administration.
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
* Minimum 1 Year Retentions Sales Experience
* Minimum 3 years’ successful experience in an insurance/ financial services environment.
* Experience in an inbound/outbound call centre environment
* Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive.
* Computer literate – MS Word, Excel, Outlook, and CRM knowledge/experience.
* Motor Industry experience would be an advantage.
* Excellent negotiating and closing skills
* Confident and assertive.
* Ability to work under pressure.
Basic + Commission
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyODlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135795&xid=1555_5289
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Our client is looking for a highly driven leader who is looking to expand their experience and to be a valuable contributor to the leadership team in the South African office. The individual must have a hunger for success, motivated by financial reward and performance driven.
Leadership
* Promote culture by
* creating a positive, productive environment that conforms to the company values
* acting as a role model for these values
* motivating and inspiring others to succeed
* Work with the Sales Manager to reinforce special schemes
* Liaise with Business Development to maximise new business opportunities
* Assist in the implementation of change programmes across the area as per business needs.
Management
* Manage area’s Gross Profit, Pay Rates, Margin
* Manage daily performances and KPI’s where applicable
* Manage area team performance by feeding back to staff information gathered from:
* Listening to calls
* Ensuring all partner sites are administered within appropriate times.
* Provide input to Sales Manager on performance reviews and talent management.
* Enforce those weekly actions and consultants’ delivery schedules are met
* Provide regular coaching and feedback to the staff.
* Follow through with targets set and deliverables
* Conduct area strategy meetings to keep the team aligned, and following through on actions to ensure that targets are being met
* Work with HR to assist with the onboarding of sales consultants
* Maintain established client/customer relationships
* Continuous management of area focusing on recruitment, retention, and reactivations.
* Implement high quality customer service across the area by:
* reinforcing agreed customer service levels
* Managing poor performance where required.
* Manage area operations by:
* ensuring area is compliant to process and policy
* Managing expiry reports in advance preventing unwanted lapses
* Come forward with innovative ideas which will improve process or methods.
* Liaise with Credit Control/RM to manage/chase bad debt
* Liaise with SM to produce management reports and understand and interpret data
* Liaise with Out of Hours team.
* Relevant tertiary qualification is advantageous
* Background in recruitment, and managing a recruitment team
* Experience in the healthcare sector is advantageous
* UK experience is advantageous
* Strong management experience
* Strong sales experience
* Operations management experience
* Relevant tertiary qualification is advantageous
* Background in recruitment, and managing a recruitment team
* Experience in the healthcare sector is advantageous
* UK experience is advantageous
* Strong management experience
* Strong sales experience
* Operations management experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3ODVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1134613&xid=1555_2785
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Established property company based in Umhlanga is seeking the services of a Senior Bookkeeper/Accountant for a contract position. The ideal candidate will have excellent experience in *complex bookkeeping duties* and a good understanding of accounting principles.
This position would suit a candidate who has *extensive Senior Bookkeeping experience or a junior Accountant. *
*Requirements*:
* Matric
* Degree in Accounting/Diploma in Bookkeeping
* At least 5 – 10 years’ experience in Accounting and Bookkeeping
* Knowledge of statutory requirements
* Experience in Debtors and Creditors reconciliations
* Advanced Excel abilities required
* Own car essential
Market related
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Our client, a well-established *Manufacturing *company based in Umhlanga, is looking to fill the position of *Accounts Payable Manager.*
*Key Responsibilities:*
* Manage the Accounts Payable Team and ensure compliance with controls and procedures in the execution of daily operations, including treasury functions
* Responsible for the accurate, timely and complete processing of all accounts payable transactions, including Vendor Management, Invoice Processing, and Payments runs
* Perform vendor approval and maintenance processes and support initiatives to ensure all vendors are paid per contractual terms and company payment policies
* Monitor and analyse department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy
* Establish and implement Accounts Payable standard operating policies and procedures that utilize best practices and seek to mitigate operational risks
* Prepare and distribute Accounts Payable Aging Report to management
* Closes AP module in SAP monthly, assist with month-end close processes
* Collaborate closely with the Treasury team to ensure proper recording of payments received and accruals
* Partner with procurement and the plants to provide thought leadership and issue resolution
* Complete ad hoc projects assigned by senior management focused on process improvement and automation with the goal of increasing accuracy, efficiency, and control environment
* Promote a positive culture of accountability and continuous improvement
* Development of all department staff members and supervise the performance of the team members
* Ensure segregation of duties, policy, procedures, and internal controls to ensure compliance
* Be the Accounts Payable primary point-of-contact during the annual audit
* Management of the Groups FX and key banking relationships (serve as a main point of contact for banks)
* Involvement in the Group Debt facility
* Monitor and manage companys daily cash position
* Recommend, implement, and maintain cash & treasury policies and procedures. Determines investments and redemptions as needed to maintain targeted positions
* Maintain company bank accounts in the 6 entities as administrator
* Consolidate treasury processes and organize building reports/dashboards for treasury management
* Assists in development and management of relationships with banking partners and other treasury services providers
* Identify and implement improvements to treasury operations processes. Assist in the development and implementation of new systems and sub-systems with focus on automate processes
*Qualifications and Experience:*
* Grade 12 Senior Certificate
* Relevant degree or diploma
* 5 years + relevant experience
* SAP experience is essential
If you are interested in applying for this role, please send a detailed copy of your CV to (traceyallen@121talent.co.za)(mailto:traceyallen@121talent.co.za)
If you ha
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzgzMDRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137069&xid=1555_8304
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PURPOSE OF THE ROLE:
Strategic, tactical and operational role in the digital technology organisation and is accountable for the delivery of Workspace/End User Computing and Unified Communication and Collaboration (UCC) platform services across Aspen and supporting business and technology partners/vendors globally. The accountability of the role includes workspace/end user computing and collaboration service architecture development, maintenance and improvement through strategic transformation. Responsible for ensuring compliance to all information controls. The role is accountable for service quality, addressing any service failures that may occur directly related to user experiences with technology.
KEY PERFORMANCE AREAS:
Champions user-centred design and secures organisational commitment to the significant involvement of users in research to achieve a deep understanding of their current and future needs.
Develops organisational policies, standards, and guidelines to ensure research continually informs the development of systems, interactions, products and services to optimise utility and usability for users and enable them to achieve their required outcomes
Develops or sources organisational resources and capabilities to facilitate adoption and exploitation of user research, including specialist user-centred facilities and user communities. Collaborates with internal and external partners to facilitate effective user research
Determines the approaches to be used to analyse, clarify and communicate the user experience, users characteristics and tasks, and the technical, social, organisational and physical environment in which systems, products or services will operate
Plans and drives user experience and accessibility analysis activities providing expert advice and guidance to support adoption of agreed approaches
Champions high standards in all aspects of the interaction between users and the organisation’s systems, products and services including involvement of users in evaluation activities. Specifies standards and methods to achieve organisational objectives for usability and accessibility and to ensure that this is addressed in future design.
Develops or sources organisational resources and capabilities to conduct effective user experience evaluation including specialist user-centred facilities, communities of users. Collaborates with internal and external partners to facilitate effective evaluation of systems, products and services
Deliver end user computing services to enable a connected and collaborating organisation
EDUCATION:
Matric / Grade 12
B.Com / BSc Computer Science degree
CERTIFICATIONS/ REGISTRATIONS:
Current industry certification in architecture (i.e., TOGAF, Zachman, etc.)
Current industry certification in ucc, and relevant cloud technologies (i.e.
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The largest BPO in Africa is seeking a Assessment Specialist who will be responsible for creating and administering assessments.
* Design, deliver and report on inhouse Assessment and Development Centres
* Execute specialized administration (do assessments) of psychometric tests and other assessment methodologies in line with business needs and thereby support scientific talent decisions like readiness for a role, identification of potential and development for a future role.
* Data information and digital assessments: partake in monthly statistical reporting and trend analysis; ensuring digital standardisation and legal compliance; need to assist with scheduling of candidates / recruits; create data opportunities; extract and order data required for system integration and research designs.
* Conducts / facilitates interviews as part of assessment development initiatives in order to gather relevant information about candidates that can be augmented with assessment results.
* Collaborate with other teams; engage with external practitioners and / service or test providers to collectively contribute to business excellence. The need will exist to consult with team members and specialists and to provide feedback to clients.
* Coordinate and support assessment and psychologically related ad-hoc projects that will add value to the business.
* Researches and keeps abreast of developments in the psychometric and assessment field, thereby maintaining a professional approach and prudent assessment policy.
*Experience*
* At least two years’ experience in an assessment centre or similar environment.
* Experience in data management, eg: capturing and ordering of data or basic statistical reporting.
* Exposure to client interaction / communication, including engagement with a network of Psychologists / Specialists.
* Experience in verbal assessment feedback.
*Experience*
* At least two years’ experience in an assessment centre or similar environment.
* Experience in data management, eg: capturing and ordering of data or basic statistical reporting.
* Exposure to client interaction / communication, including engagement with a network of Psychologists / Specialists.
* Experience in verbal assessment feedback.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxODAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268928&xid=1555_71803
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Our Advertising Services client is seeking *Recruiters* to join their team in Umhlanga, Durban.
*Requirements*:
* Must have bulk recruitment experience (contact centre preferably)
* Must have experience advertising on social media platforms
* Networking / database of candidates
* PC literate
*Salary*: R15 000 – R17 000 per Month
*Working Hours*: 09.00am – 17.30pm (flexible to work overtime or Saturday if and when required)
Should you not be contacted within 14 days of our application, kindly consider it unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY4OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1264687&xid=1555_68989
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*Reference: NWF011989-TS-1*
A multinational professional services network is looking to hire a Qualified Chartered Accountant in the role of a Banking Manager.
*Title:* Financial Services Banking - Manager
*Location:* Johannesburg
*Brief Description: *
A multinational professional services network is looking to hire a Qualified Chartered Accountant in the role of a Banking Manager.
*General Job Description: *
Joining their team, the successful candidate in the role will provide peace of mind to their clients by using their skills to give companies and investors’ confidence in the validity of financial statements and business information and processes.
*Responsibilities (include, but not limited to):*
· Assist the business partners in generating business opportunities and build client networks and relationships
· Understand the company’s service offerings and be able to identify opportunities to better the delivery standards to clients
· Execute complex audit engagements, manage risk and applying professional scepticism
· Application of complex risk management policies and procedures
· Enhance the brand positioning through strong external relationships across a network of existing and potential clients
· Maximize business development opportunities
*Education:*
· CA(SA)
*Job Experience:*
· 3 - 5 years post articles Audit experience
*Skills:*
· Thorough knowledge of current auditing techniques
· 5-8 years relevant work experience preferred
· Experience of the entire audit process
· Understanding of IFRS and local GAAP
· Detailed understanding of risk-based auditing and risk and control strategies
· Understanding of Quality & Risk Management (Q&RM) procedures
· Compliance with and understanding of regulatory requirements
*Apply now! *
For more finance jobs, please visit (www.networkrecruitment.co.za)(https://www.networkrecruitment.co.za)
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Thiashka Singh
Specialist Consultant: CA(SA), CIMA and General Finance
064 154 2700
R 500 000 - 600 000 Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2NDc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191523&xid=1555_26478
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To shape the future of the operation by ensuring the delivery of an efficient and effective client experience through the delivery of consistently high quality service delivery to customers
*Monitor the successful delivery of operational targets according to client agreements*
Review performance metrics and address service issues with relevant managers
Monitor service levels, customer experience, quality, compliance measures on a and address inconsistencies
Devise and monitor the implementation of effective communication structures
Motivate and manage performance of Head of Ops / Senior Ops Managers
Review monthly forecasts and plans
Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement
Ensure service levels are aligned to customer SLA
*Manage the growth and development of the client portfolio*
Identify opportunities and engage with clients
Monitor new technologies and practices
Assist in developing solutions for potential new clients.
Responsible of end to end customer contact processes
Approve best practice and continuous improvement plans and make recommendations based upon the employee and customer insight.
Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies.
*Manage the client relationships*
Enhance the quality of customer interactions, quality assurance, compliance, regulation and legal obligations
Deliver cost efficiencies and increase in Customer Satisfaction Scores.
Manage the client relationship
Engage with clients on identified opportunities
Contract management
*Financial Management*
Approve the final forecast and analyse annual budget figures
Review and evaluate rolling forecasts for 12 months
*Skills and Competencies*
Planning and Organisational Skills
Strong and adaptable communication skills
Leadership skills
Business Analysis
Financial management
Strategic thinking with the ability to conceptualize
Coaching Skills
Relationship Management
Adaptability / Resilience
Initiative / creative thinker
Innovative
Effective conflict management skills
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsourced contact centre operation
PMO experience essential
Transitions Experience essential
Insurance and Financial Services Advantageous
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsou
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243581&xid=1555_55895
2y
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*Reference: NWF011961-NHa-1*
Calling all operationally inclined finance professionals for an exceptional new opportunity within the Manufacturing industry.
Our client who is a leading brand within the Manufacturing space is seeking to recruit a high achieving individual to take on the available role and join their dynamic team as their Management Accountant. Our client aspires to provide the best experience to all employees and their stakeholders by constantly improving their services. The successful incumbent will be responsible for but not limited to management accounts, budgets and forecasts, variance analysis and price modeling. If you are ready for a new challenge and meet the below requirements, apply now!
Duties:
* Management Accounts
* Budgets and Forecast
* Variance Analysis
* Price Modeling
* Annual Financial Statements
* Valuations
* Standard costing
Qualification and Experience:
* Completed Bcom Degree
* 3 – 5 years commercial experience
* Must come from the Manufacturing space
Skills:
* Advanced excel knowledge
If you are interested in this opportunity, please apply directly. For more finance jobs, please visit (www.networkrecruitment.co.za)(http://www.networkrecruitment.co.za).
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
We also invite you to contact us to discuss your next career move in finance!
For more information contact:
Nadia Hassam on 012 348 4940
Researcher: General Finance & CA (SA)
R R400 000 - R450 000 Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1OTU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190191&xid=1555_25955
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Insurance firm based in Umhlanga is looking for an individual to manage their commissions department. The candidate must posess emotional integrity, has attention to detail. We are looking for a self-driven individual who can handle presure and thrives in crisis management.
*Commissions *
* Few Examples Daily operations
* Month end operations
* Splits / Agreements
* Daily queries from field to Comms email
* Checking workflows
* Checking system changes -splits etc
* New Product/ revenue stream identifications
* Interaction with advisors/ IFAs
* Understanding contracts and splits
* Checking Production / editing incorrect production
* Monitoring team progress to set deadline
* Post month end balancing / recons
* Book Buys - system amendmends
*POS User Maintenance *
* Adding new users
* Adding new institutions
* Adding new contracts for salespersons
* Daily system maintenance
* POS stability
*POS development *
* System testing
*POS training *
* Existing
*Stats *
* Weekly Production
* Weekly Margin Report
* Month end CTC
* Month end RE
* Monthly Product usage Report
* FM schedule
*Team Management *
* Performance Appraisals
* Conflict Management
* Workload Management
*AUM *
* Daily operations
* Monthly reporting oversight
*New acquisitions:*
* Onboarding
*Problem Solving * *Audit *
10+ Years experience in management in Financial services
R40 000 CTC per month
10+ Years experience in management in Financial services
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1ODUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190139&xid=1555_25852
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*Purpose*
Oversee and update assigned support service requests. Handle daily technical support activities on desktop support, data network and server management.Onsite analysis, diagnosis and resolution of desktop problems for end users. Collaborate with 2nd and 3rd level support to prevent system downtime. Escalate to clients and 3rd party vendors to resolve issues. Assist in user/hardware movement and campaign relocations as required. Understand the importance of client relationships and support senior management structure on reporting on business performance, whilst maintaining and providing high quality and professionalism at all times
*Key Responsibilities: *
*Onsite Desktop Support *
* Onsite analysis, diagnosis and resolution of desktop problems for end users.
* Full trouble shooting diagnostic with pings, trace routes and screen shots of the problem.
* Perform quality work on all service requests/incidents with agreed SLA.
* Setup desktop computers and peripherals and test network connections.
* Ensure that the correct images are installed from SCCM for the campaigns and that they are on the correct Vlans for voice and data.
* Provide Remote Support for work from home users. Setting up VPN connections and supporting end users.
* Windows updates and patches
* Optimization of devices making the best and most effective use of resource.
* Kaspersky installations, updates and maintains
* To ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery.
* Be available to Support Other Sites and Clients.
* Responsible for providing guidance, direction and advice to team members.
*Project work: *
* Assist in user/hardware movement and Campaign relocations. Understand the campaign and client’s requirements.
* Carry out UAT testing and deployment, which is a must for the success in all projects.
* Desktop maintenance / Software updates / Configuration of routers and wireless access points
* Assist with the maintenance of network infrastructure upgrades.
*Proactive Maintenance *
* Requesting, escalating and coordinating with vendor support. Maintain strategy that corrects the source of underlying equipment’s conditions. Reduce unplanned downtime, equipment failure, and risks associated with operating faulty equipment.
*Terminal Server *
* VMware virtual environment, VMWare and virtual VDI pools configuration and support.
* Skilled terminal server knowledge.
* Adminis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189908&xid=1555_25447
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We Want You:
Did you know there is more than meets the eye when it comes to being a Senior Linux Engineer? For example, in disaster recovery, you lead your Team to create and implement solutions using project management principles. Does this sound like you? If it does, you will be responsible for the implementation and monitoring of computer programs of the Linux system. We hold our information and security in high regard, so, as the leader of the pack, you will manage server security remediation activities, which includes conducting vulnerability scans and patching.
You Bring:
* Degree in Computer Science, business or a closely related area (BS in CS or EE, or equivalent);
* Ability to make decisions with limited information;
* Minimum 3+ years hands-on experience supporting Linux systems including 2 or more of:
* Virtualization - Primarily using KVM or OpenStack
* Containers - Docker, Kubernetes
* Storage technologies - block, object and network
* Linux integration with other environments (authentication/directory services, network file systems, etc.);
* Red Hat Certified System Administrator (RHCSA) (Preferred);
* Red Hat Certified Engineer (RHCE) (Advantageous);
* Red Hat Certified Architect (RHCA) (Advantageous).
Nice to Have:
* Programming fundamentals in any language;
* Understanding Linux troubleshooting and, permission SELinux;
* Communicating clearly and setting the right expectations.
What Youll Do
* Support the requests of the Production and Development Teams to solve any problems related with the Linux servers;
* Develop and oversee the backup, replication and disaster recovery strategies;
* Maintain documentation for procedures, configurations and programs;
* Ensure the Linux servers adhere to NIST and Department standards;
* Perform server hardware maintenance and upgrades;
* Develop automation scripts using BASH / Ansible;
* Maintain software repositories and apply software updates;
* Install, configure and maintain OpenShift environment;
* Maintain/monitor the health of the Linux servers through both automated and manual processes;
* Linux integration with other environments (authentication/directory services, network file systems, etc.);
* Cloud computing (provisioning, monitoring, orchestration, etc.);
* Understand OS and Application level bugs and advise on next steps;
* Ability to communicate clearly and set the right expectations;
* Applicable understanding of RedHat, OpenShift and Kubernetes;
* Understand infrastructure as code and how to apply with terraform and yaml.
*Desired Skills: *
* Linux
* Containers
* RedHat
* Linux System
*Desired Work Experience: *
* 2 to 5 years Systems / Network Administration
*About The Employer: *
The Company We Keep:
At BET Software, we dont just recruit talent, we cultivate it. Our learning and development programmes, our various opportunities for growth, and our well-deserved incentives are what keep our All-Star Team the best amongst the rest.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzEwNDAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188793&xid=1554_10400
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We are looking for SALES CHAMPIONS to join our high performing sales team in a well-established telecommunications operation. If you are money-hungry, tenacious and love the world of sales, then this is for you!
Desciption:
Cold call pre-existing and new customers to sell variety of products & servicesOffer professional advice to clients for upgradesSet up new customer accounts and update existing recordsKeep up to date and fully informed on product comparisons and new productsBe compliant in all activities in accordance with regulations and professional guidelines and ethics & business rules
Telesales Sales Consultant
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.
Join us as an Outbound Sales Consultant and be part of a winning team. You will be working on SA’s largest Telecommunications company. This is no ordinary Sales position. This is YOUR opportunity to be part of a winning team and enjoy the success that comes with it!
We offer Guaranteed Basic salary, PLUS commission, PLUS high end electronic and other great incentives. · Earn up to R20,000 a month.
Apply now if you Have at least 1 years’ tele-sales experience. · Have strong sales ability and objection handling. · Are proficient in English and 1 other language. · Have the tenacity and passion for sales. · Proven ability to meet sales targets.
Send your CV to our watsapp line (0764206424), or via the link in this advert. Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful
https://www.ditto.jobs/job/gumtree/3764191976?source=gumtree
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Introduction
Our client requires the services of a Direct Business Sales Consultant at their head office based in Johannesburg. To grow their core business portfolio by engaging and on-boarding new business clients whilst ensuring that the customer is placed at the heart of all sales and commercial decisions in line with all customer experience strategic objectives.
Job description
To source leads or potential clients by hunting and cultivating strong relationships with third parties, partner companies and existing clients.Generation and conversion of self sourced leads through referrals, networks and research.Pro active mining defined sources of business to acquire new subscriptions.Development of a pipeline to work from through referrals, marketing online, word of mouth, networking with current clients.Present, promote and sell products to existing and potential customers, while ensure the offering meets the needs of clients.Follow up on leads provided and regular engagement with existing and prospective customers.Ensure accuracy of client documentation and manage our requirements.Maintain a high level of relevant product knowledge in order to have a meaningful conversation with customers.Report on sales activities to management on a weekly basis.Provide feedback to management on ways to enhance sales, improve the Tracker Brand, and opportunities to deliver greater value to customers by extending the customer offerings.Interact with clients according to client first principles and conduct a needs analysis to assist clients to better understand their requirements.Implement a sales approach in line with the Customer Value Proposition (CVP) framework, but also apply individual sales techniques, approaches and methods to conduct the needs analysis and proactively engage prospective customers to acquire the sales.Plan and execute work to achieve service level agreements, standards and turnaround times in line with value proposition i.e. efficient client service in line with SLAs.Follow sales and other processes (dependent on the product/s sold) to accurately and efficiently process customer documentation requirements for products sold.Understand and remain up to date with FAIS complete disclosure to clients in terms of accreditation, service fees and commission as outlined in terms of the Financial Advisory and Intermediary Services Act (FAIS).Ensure record keeping requirements as outlined by FAIS and the Financial Intelligence Centre Act (FICA) are implemented and adhered to.Ensures compliance to all applicable legislative requirements such as the Code of Banking Practice, National Credit Act, Companies Act, Consumer Protection Act, etc.Ensure implementation and adherence to all internal risk related policies and gu...
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This incumbent is responsible for fulfilling the role of a liaison officer between the members of the Fund and the Fund’s service providers, the functions include but are not limited to:
· Host Fund presentations for members, union officials, employers, and other identified stakeholders at approved site.
· To ensure end to end service delivery on behalf of members and employers for all queries.
· To ensure communication and engagement to employers, members, and stakeholders of the Fund.
· To resolve all queries and actively monitor service delivery on the Fund, take appropriate steps to ensure that SLA is delivered.
Walk in Members
Receive members and help them with submission of their claims and all queries.Ensure that all due diligence is completed in processing the claims and all other queries.Check that all claim documents are available: Viz. ID, forms tax numbers etc.Act as a service rep to ensure that all forms are completed fully to ensure timeous payment. Guide the member ito education and completion of all paperwork to prevent come backs. Viz, To Advise member of any outstanding documentation or what will affect the delay of the claim.Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund).Escalate claims that are outside the service level agreement.Assist with all walk in queries to ensure end to end service and delivery eg. Advising members who come to enquire about their membership on their statusLiaise with various departments/stakeholders wrt member claims eg to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Ensure reporting daily to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per month.To inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOs.To ensure that all administrative tasks relative to the training including full recon, outstanding claims and unallocated contributions have been obtained.To check with the Agents that the employers to be visited have been registered with the NBC and if not to include in the preparation for the visits.To escalate all matters arising from the employer meetings/visits to the relevant departments and ensure that they are acted on.
Reporting and Admin
Submit daily and weekly reports including any ad-hoc reports as and when required by businessAll claims and documents to be uploaded and indexed on Everes...
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ROLE PURPOSEThe purpose of the role of the Business Application Engineer is to provide technical support for our new and existing enterprise software solutions to our end users. You will be part of a technical team, and take full ownership of related issues, system enhancements and managing release upgrades, with a full understanding the Customer requirements and a deep knowledge of for everything NetSuite ERP and Salesforce CRM as a minimum. The candidate needs to provide an excellent service to our end users as well as upskill colleagues.
JOB DESCRIPTIONUnderstand all aspects of SFDC / NetSuite configuration and technical/functional capabilities, including all changes and potential system implications related to the SFDC / NetSuite release upgrades.
Support the SFDC and NetSuite Accounting cloud services such as:
General end-user questionsUser management and SSO provisioningProfiles, roles and permissionsEscalation to SFDC/NetSuite supportLicense managementScheduling upgrades and outagesManagement of flows, workflows, automation, and scripts.Ad hoc tasks including CSV imports and data cleansing, budget imports, forms and advanced pdf template changes, sandbox refreshes, custom reports and saved searches with some formula knowledgeDemonstrate cross-business understanding and translation of business requirements to solutionsAdvise the Solution Design Authority on matters within your application domain, ensuring that all relevant system-related concerns or changes are appropriately considered in all Solution Design Authority decisionMaintain and ensure alignment and integration with other applications, the data architecture, business intelligence and infrastructure architecture.Work with the relevant stakeholders to define solutions and advise on implementation options to ensure our CRM and finance capabilities consistently give us the edge over our competitorsDevelop and maintain documentation for business applicationsEducating team members and ad hoc training for end users
PROFICIENT AND ESSENTIAL SKILLS• Demonstrable experience in supporting SFDC• Experience using NetSuite SRP and Finance• Experience working in an end user facing environment• Experience breaking down large activities into smaller sub tasks• Good communication skills
DESIRABLE SKILLS• Good level of understanding of a Microsoft Windows• Good level of understanding of networking• Experienced working in an Agile environment• Experienced implementing new monitoring and reporting solutions• Experience of working with ISO27001:2005 onwards.• Experience working on projects and breaking down projects into actions• Full and clean driving lic...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDUwMDUwNDA0P3NvdXJjZT1ndW10cmVl&jid=927638&xid=2450050404
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CXP are looking for exceptional individuals who are highly skilled in sales with the ability to provide world class customer service, to join our team in insurance who service UK clientele.
Requirements:
Covid19 Vaccination Certificate Original ID DocumentTax NumberBank Account registered in own nameNational Senior CertificateCompleted tertiary qualification/ studying towards a qualification *PreferredClear Credit and Criminal recordComputer literate2 years’ experience in Outbound Sales or Cold Calling EnvironmentAbility to upsell & cross sell international products/ servicesProven experience in the insurance/ financial spaceProven track record of high performanceExcellent command and use of English, both written and VerbalAttention to detailStrong analytical and numeric skillsAble to navigate through various systems at onceGood attendance and performance recordReliable transport to Umhlanga
Duties Include:
Upselling and cross selling products via telephone.Handling customer enquiries via email and telephonically.Proactively identify issues and problems before they arise.Assist with escalated calls and complaints in line with procedures.Providing world class customer service to international clients.Working with various parts of the business to resolve issues.
Working Hours
Monday to Sunday on a shift rotation (the rotation can be confirmed if successful to next stages but is subject to change from the client).
Full Time (45 hours per week, 40 operating hours) Shift times will fall between 9am to 9pm with the opportunity for over-time.
*Shortlisted candidates will be required to complete a game based assessment as part of our recruitment process. This process will require you to download an application onto your chosen device. The game requires stable internet connection throughout the duration being played.
Successful Candidates should be prepared to commence work 24/01/2022.
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