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Results for jobs in General Worker Jobs in Johannesburg South
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Our printing company is looking for a printing machine minder with experience in reel to sheet as well as numbering. Please send CVs to arabestcc@gmail.com
3h
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Looking for a qualified Metal Frame FabricatorMust meet the following requirements 1. Must have experience in sheet metal work2. Must be able to assemble cabinets from drawings Candidates must have traceable references and will be testedPlease send your CV and relevant documents to lesego@masgroup.co.za
4d
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Looking for a qualified Copper fabricator Must have experience in: 1. Copper pipe bracing2. Copper pipe bending3. Pressure testing Please send your CV and relevant documents to lesego@masgroup.co.za Must have traceable references and all applicants will be tested.
4d
Please note that multi skilled and experienced Claims assessor , If you are looking to grow your insurance
company look no further
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18 Years’ experience within the Automotive
Industry
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Keen and willing to learn further to
advance my career.
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I understand the nature of the
business and demand within the trade.
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I am passionate about what I do and
believe I will with all my experience and skills be profitable within the
trade.
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Tenacious about keeping operations on
schedule and within budget.·
Successful at co-ordinating diverse
resources and satisfying clients’ expectations while meeting deadlines.
17d
1
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We are seeking an experienced Shift Supervisor for our Injection Moulding factories. Must have injection moulding experience of minimum 7 years plus.Please forward email with detail CV to careers@qualitycrates.com
18d
1
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Live in nurse/Care giver required to attend to a 78 year old male stroke patient. Position requires an individual to look after the patient, administer medication and support day to day living requirements. The home is located in Ridgeway. Applicant must be able to work a week on and then week off. This is a live in job. Applicants will have to be interviewed. Salary will be negotiated during interviews.
19d
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Domestic worker required to work indoors
20d
1
You can whatsapp me if you have work today 0718086104
4mo
Ads in other locations
2
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Faith aged of 25, very energetic Malawian young lady. she is currently looking for work as house cleaner and nanny. she is an incredibly ' honest and trustworthy. she experienced house work & childmind for 2 solid years, she can work without monitoring . she seek full time /part time work. she is very friendly to children & pets as well. she is faster leaner on all task and make sure she get it right, she is available immediately to whom may require her service. if you are looking for outstanding or best nanny to look after your children , dont hesitate to hook up with her. she has traceable references. for more info contact FAITH 0784383867
1d
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Good day! my name is Francis, I'm very good worker looking for full time job stay in or out immediately, l'm malawian with all cleaning, gardening, setting garden, paiting, plastering, putting pavin and tiles, water proofing, plumbing, building, house keeping, washing, ironing, setting table and many more works experience for 9 years, l' m available to work live in or out in job, please contact me this number 0834497297, i can go anywehere to work爐
2d
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Good day Am looking for any general work that's currently available, my qualifications are computer,business and and call center certificate my whats app number is 060 827 9253
2d
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Our client, a call centre located in Randburg, Johannesburg, are looking to employ customer service agents who are Norwegian, Danish, Swedish and Dutch speakers. Shift work is required, depending on the territory and their call centre is open 7 days a week, averaging time between 7am and 11pm).
Minimum Requirements
Grade 12Must be bilingual (verbal and written) in English and one of the following languages:
Danish / Swedish / NorwegianPrevious customer service experience advantageousStrong PC literacyStrong customer orientationAvailability to work shifts (International Call Centre)
Job Description
Identify the needs of the end userAnswer chats, calls and respond to social media queries & emailsResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter and update customer information into systemIdentify and escalate priority issuesFollow up customer calls where necessaryMeets or exceeds quality and productivity goals assigned by managementDemonstrates clear and polite written and oral communicationMaintain a positive and professional demeanour and portray the company in a positive lightDemonstrates appropriate sense of urgency across channel responses and service levelsFollow company policies and processes in order to process customer requests appropriatelyDemonstrates knowledge and use of departmental resources, policies, and proceduresUses customer service tools in order to provide an accurate response and an exceptional customer experienceEscalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer serviceProactively communicates system and process issues, and customer feedback trends to managementExceeds customer expectations by going above and beyond
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDA4NjkwNjM1P3NvdXJjZT1ndW10cmVl&jid=579947&xid=3008690635
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GENERAL DESCRIPTION – JOB PURPOSE
My client a well-established NPO operating in Southern Africa with facilities offering a range of accommodation choices for independent, assisted, frail and dementia care for the Aged is urgently recruiting for a Fundraiser - Partnership Co-Ordinator for their Johannesburg Establishment (House) .
The Partnership Coordinator (HPC) / Fundraiser is a multitasker by nature. He / She has excellent communication, administration, and project coordination skills with a solid understanding of Marketing and Sales principles.
The HPC provides implementation and coordination on the ground level and ensures all event projects and activities are executed to both brand and organisational standards
REMUNERATION:
My Client offers a Competitive market related Salary package – Negotiable
COMPETENCIES REQUIRED (MUST HAVE)
Certificate / Diploma: Events Management, Administration, Project Management or HospitalityWell-presentedStrong verbal and written communicator (English, Afrikaans)Works well under pressureConscientious with tasksDetail-orientatedGood presenter (Formal and informal)PassionateOrganisedFriendly, approachableAdaptableAbility to establish priorities and work independently.Developed interpersonal skillsPrincipled, ethical, and professional.Consistently displays a high level of enthusiasm, energy, initiative, and drive.2-3 years prior experience in events, marketing and / or project management1-2 years’ experience in fundraising activities and initiativesExcellent verbal and written communication skills.Proficiency in MS officeValid SA Drivers licenceOwn vehicleOwn Smart phone device equipped with updated messaging and camera-functionality
GENERAL DUTIES AND RESPONSIBILITIES
Campaigns
Campaigns - Capital Projects as per budget (4 Quarters = 4 campaigns)
Plan and Coordinate:
maintain applicable project schedulesset up yearly planning tasks for all Capex projects needs as directed by the Facility Manager. (i.e., Maintenance Equipment, Gardens & Equipment, House Aesthetics Look & feel, Furniture Needs, Housekeeping & Linen, Washing Machines & Tumble Dryers, Nursing & Medical).Task tracking, deadlines, and deliverables as set on the yearly calendar.Develop a strategy to approach potential donors i.e., using micro campaigns.Work towards pledging line items on a 3-year forecast.Maintain donor relationship, both new and old.Maintain and track all supporting budget / f...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQyOTA0MDE3P3NvdXJjZT1ndW10cmVl&jid=1265594&xid=1242904017
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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose our employees very carefully – they are the strength and the future of this company.
KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the DMC Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousA good knowledge of South Africa, Southern and East Africa preferableA willingness and aptitude to learn
KEY SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and company Product destinationsUnderstanding of travel industry channelsExcellent computer skills including:Tourplan advantageousESS is essentialMS Office applications such as Word, Excel, PowerPoint and OutlookWETUUnderstanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest / Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness / ability to share information and teach and inspire others
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDUzNjA4Mjc2P3NvdXJjZT1ndW10cmVl&jid=1503266&xid=3053608276
3d
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SavedSave
KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the DMC Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousA good knowledge of South Africa, Southern and East Africa preferableA willingness and aptitude to learn
KEY SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and company Product destinationsUnderstanding of travel industry channelsExcellent computer skills including:Tourplan advantageousESS is essentialMS Office applications such as Word, Excel, PowerPoint and OutlookWETUUnderstanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest / Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness / ability to share information and teach and inspire others
PERSONAL GROWTH
Excellent communication skills (E.g. verbal, written, reporting and body language)Time managementTeamwork and interpersonal skillsConflict management and resolutionAttention to detailAdministration and organization skillsP-drive NavigationPaperless filingSpeed Reading and Typing
EXPERIENCE REQUIRED
Minimum of ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTYxMzIxMzc0P3NvdXJjZT1ndW10cmVl&jid=1503282&xid=2961321374
3d
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Urgently looking for an Intermediate Business Analyst
Role Purpose
Perform detailed analysis, document processes and perform user acceptance testing to support development of innovative solutions to enable business objectives.
Responsibilities and work outputs
Conduct business analysis in line with business requirements:
· Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.
· Analyse and understand the business’ requirements and through a structured process document, validate and translate these into requirement specifications and functional specifications to be used by developers in crafting technical solutions.
· Contribute to translating the business goals into design in line with systems architecture.
· Ensure the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
· Collaborate closely with solutions teams and a variety of end-users to ensure requirements compatibility and end user satisfaction.
· Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, re-usable and sustainable and solve complex business problems.
· Participate in user acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
· Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.
· Test and validate the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
· Define reporting requirements and integration points on affected components using, amongst others, diagrammatic representations.
· Collaborate with various business areas and teams to ensure integration and consistency of solutions across business.
· Keep abreast of latest IT trends and practices to optimise service offering and minimise risk.
Collaboration:
· Build and maintain relationships with internal and external stakeholders.
· Effective and consistent service delivery and support to all internal and external stakeholders in order to ensure that expectations are managed.
· Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional service.
· Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance internal service delivery.
· Manage stakeholder query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to imp...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDE5OTU5OTg0P3NvdXJjZT1ndW10cmVl&jid=1311017&xid=2419959984
3d
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Scope of position
Customer Service Team Lead acts as the contact point for all team members hence excellent communication skills is required. You need to act proactively to ensure smooth team operations and effective collaboration. You will be responsible for supervising, managing and motivating team members on a daily basis by optimizing group dynamics and team composition. Ultimately, you should lead by setting a good example and engage the team to achieve the necessary KPIs.
Key responsibilities
To motivate, develop and mentor team members in a dynamically changing environmentDrive process performance to achieve and exceed SLA deliverablesLead and deliver complex client engagements that help identify, design and implement creative business solutions for the companyProvide excellent customer service and determine the needs of the client.Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performanceManage Shrinkage, Productivity and control attritionManage dips in performance with adequate reinforcement plans proactivelyPeople management and associated responsibilities like performance and development managementAbility to communicate well and Manage relationships with internal and external contactsManage & delegate daily volumes within team and coordinate activities to ensure daily BAU delivery is in line to customer KPIsUnderstanding of processes run by team and ability to bring in improvements and efficiencies within operationsCreate a mode of operations to be adhered to by team members in order to maintain good routine and orderlinessConduct Team Huddles to discuss process updates, feedbacks and key focus points for the dayAnswer and manage client queries/complaints across LOBs, rectify issues and liaise with appropriate departments to handle complex issues in a bid to provide more effective solutionsAble to mentor team in process & quality parametersPerform Root Cause Analysis to identify key AFIs and create action plans / goals to improveProvide Direct Customer Support, answer live chats or/and social media from customers to provide quick resolution of issues and questions or may provide assistance to a team member.Create, Publish and Maintain operations related reports on timely mannerDiscover training needs and support in training to provide the necessary coaching on groundCollaborate with the different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling and performanceAny additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPIAdh...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI0ODI0ODAyP3NvdXJjZT1ndW10cmVl&jid=370510&xid=1224824802
3d
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SavedSave
JOB DESCRIPTION
The purpose of the Key Account Manager – Power Tools, is to help develop sales opportunities with key account customers. The KAM’s authority include:
Develops new business segments and new customersDecides on customer and market processing strategyNegotiates terms and contracts with the major customers
Duties may include but are not limited to:
Responsible for the turnover and profit of the assigned accountsResponsible for the customer P & LNegotiation of terms and contracts with the major customersSales and listing, such as innovations and promotionsNegotiation on local, customer-specific advertising activities, promos etc.Implementation of trade fairs and support catalogue creationTasks in the field of logistics and finance (credits, open receivables, etc.)Information flow (internal – Retail Marketing Managers, Business Units, logistics and external service, external - customers etc.)Control of relevant KPIs and compliance with budgetsTransfer of local requirements and questions to Country Business Director (CBD)Responsibility for customer and market processing strategyDevelopment of new business segments and customersPlanning of turnover, profit and quantity as well as commenting to CBDStrong coordination with all other business unit KAM’s for respective customersDeveloping customers online sales activities, potential of developing online pure players as wellOrganizing product sales trainings to customers
Experience Required
5 years+ Work experience in sales in a similar role and sectorSolid track record in having managed large customer accounts successfullyStrong strategic and analytical skillsFully competent on MS Office packagesAbility to communicate on all levels, fluent in English speak / read & write and Afrikaans speak / read & write
Personal Characteristics
Willingness to learn and broaden knowledge and keep up with the industry requirementsCustomer service centric mind-setEntrepreneurial thinking, ability to work self-directedTeam player but independent where requiredAbility to work under minimal supervision & high pressureEnjoys working with data i.e., analysisDeadline, target & process drivenCourageous and able to challenge status quoGood presenter and communicatorAttention to details and analyticsWillingness to travel regularly away from homeGood command of the Afrikaans language
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTkwMDA1MDk4P3NvdXJjZT1ndW10cmVl&jid=1323901&xid=2590005098
3d
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SavedSave
We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference
Requirements and skills
Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687
3d
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Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for service requests.Provide subject matter expertise for complex issues.Build training curriculum & Work Instructions.Identify and communicate opportunities for continuous process improvementUse existing knowledge base to provide a customer facing root cause assessment.
Experience Required
3-4 years of experience in a BPO environment.Any Bachelor’s degree.Proficient MS ExcelHands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote ManagementVery good understanding of L2S process. Agreements, Amendments, Pricing, licensee, pricing sheets, reports etc…Problem solving and analytical skills.Customer / Client facing experience would be handy.
Skills and knowledge
Good understanding of Order Management process. Quote to Order.Clear written & oral communication skills with internal customers.Sound analytical & interpersonal skillsStrong troubleshooting and diagnosis skillsTraining experience will be handy.Experience in creating knowledge base would be an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTk1NTIzMzI/c291cmNlPWd1bXRyZWU=&jid=1201464&xid=699552332
3d
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