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Overview:
An opportunity exists for a Services Manager, based in East London, within the Healthcare/Medical services sector. The successful candidate will be responsible for efficiently coordinating and managing the internal support services and external service providers within the environment to achieve company objectives of quality, growth and people. Services managed may include: Catering, Cleaning, Security, Garden, Hygiene, Pest Control, Medical and General Waste, Laundry and Coffee Shops.
Minimum requirements:
Relevant NQF7 tertiary qualification in Facilities Management, Business Management/Administration, Hospitality Management, Logistics Management, Supply Chain/Contracts Management, Project Management or related3+ years relevant experience managing outsourced/insourced Soft Services, Integrated Facilities Management and Bundled Soft Services3+ years’ experience managing large teamsKnowledge / exposure in Industrial Relations
Overview of responsibilities:
Effective management of external service providersEffective quality systems managementEffective financial managementEffective people management
Detailed responsibilities
Effective management of external service providers through:
Identifying, together with Group Procurement, applicable services and service providersReviewing SLA and in consultation with Group Procurement, document specific hospital requirements and ensure signature by relevant partiesDriving and monitoring conformance to SLA, identify gaps and implement corrective actionMaintaining productive relationships with service providers through regular meetingsEffective relationship building with internal and external stakeholdersParticipating actively, where necessary, on internal and external review meetings
Effective quality systems management through:
Ensuring customer satisfaction survey is conducted on a regular basis and ensure requirements/complaints are identified, investigated, acted upon and managed appropriatelyEnsuring external stakeholders conform to agreed quality standards and drive conformance to relevant health and safety legislation as it relates to area of responsibilityIdentifying alert and incident trends and drive corrective actionsEnsuring compliance to ISO 9001:2008 and ISO 1400:2004Preparing for and participat...
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A new vacancy is available for a Sales Representative for our client in the Industrial Hygiene Industry. The position is based in Cape Town.
Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in Cape Town region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries- to exemplify the brand and grow the branch.Key Performance Areas
Business Development
Maintain brand reputation and ethos of business in a professional manner.
Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
A client call planner must be completed and repeated in a 4-to-6-week cycle.
To monitor sales and gross profit activities.
Present and sell company products and services to current and potential clients.
Follow up on new leads and referrals resulting from field activities.
Provide product demonstrations at new and existing clients.
Develop new business opportunities at existing clients (upselling).
Meet the agreed sales targets.
Customer Relationship Management
Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
Always provide prompt service and assistance.
Assist with deliveries to customers in unforeseen circumstances.
Attend to customer needs concerning the best suited products and their efficient use.
Manage account services though quality checks and other follow-ups.
Carry out technical installations, repairs and maintenance of equipment where necessary.
Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
Provide emergency service coverage after hours to appreciative customers.
Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.
Communication and Feedback
Attend and participate in all sales meetings.
Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
Assist in providing the Sales Manager with relevant Service Report data.
Submitting a weekly sales/technical report to Sales Manager.
Adhere to Company Data and Communication Policies.
Use prescribed templates where available.
Comply with deadlines where set/required.
Administration Services
SECTOR: Cleaning and Hygiene
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Our client is one of East Africa’s long-standing safari companies. They are looking to employ a professional Chef Trainer to be responsible for managing all chef training and Foods & Beverages (F&B) operations and for delivering an excellent guest experience across all their lodges in Tanzania. The successful candidate will be able to forecast, plan, manage and approve all F&B orders in accordance with set par levels and menus.
As the Chef Trainer, you will be tasked with helping to trouble shoot any problems across the lodges, whilst setting and maintaining the F&B standards.
The Chef Trainer is a member of the training team and indirectly the F&B department. The objective of the training department is to constantly train skills in order to improve the quality of service to our guests. As part of the F&B department we aim to offer wholesome lovingly well-prepared meals while ensuring that we engage with our guests to ensure what we offer is well received.
Reporting Relationships
Position Reports to: Group Head Chef Trainer
General Profile
As a chef trainer you will lead by example and must always remain professional. This includes your attire as well as your attitude. A chef trainer is responsible for improving the skills and efficiency of our kitchens while indirectly improving the overall food offering at our camps. He/she will observe all aspects of the F&B offering while in camp and report any irregularities or concerns. While in camp the chef trainer will engage with guests at mealtimes to ensure that meals are well received.
Health & Food Safety
As a trainer he/she will be knowledgeable of food safety guidelines and procedures and will ensure that these guidelines are trained and adhered to. This will include assisting management & camp chefs with cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas at all times. Report maintenance problems, breakages, fire and health hazards, security risks, accidents, lost and found, shortages and any unusual happenings.
Training
As a chef training your main function is to train set curriculum as set out by the group head of training. This training will be reported on a monthly basis. As a trainer you will be asked to assess the progress of each individual and assist in managing their progress.
Enforcing company rules and regulations
It will be your responsibility to ensure that recipes, portion controls, food safety and presentation specifications are adhered to in order to remain consistent. While in camp you will assist with receiving of food items, stock counts and food orders and report any discrepancies to the camp management.
Communication
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Are you a dedicated and compassionate Registered Nurse looking for an exciting opportunity in the operating theatre? We have a vacancies for a Registered Nurse (Trained) in a Private Hospital based in Gauteng in Johannesburg (North, South, West and East Rand).
Role Summary:
As a Registered Nurse (Trained) in the Theatre department, you will be responsible for providing direct and/or indirect nursing care to patients. Your role will involve assessing, planning, executing, and supervising the implementation of care to meet patient needs. You will serve as a role model in delivering evidence-based care and actively participate in Clinical governance.
Key Responsibilities:
Scrub in theatreProvide patient care and counseling.Perform rostered weekend duties, emergency relief on-call duties, and associated tasks.Maintain a safe, clean, and secure environment for patients, staff, and visitors.Utilize supplies and equipment efficiently.Collaborate with other hospital departments to ensure quality patient care.Liaise with ward managers on matters related to patient care.Maintain accurate records at all times.Supervise and evaluate the quality of patient care through patient rounds.Communicate with patients and their families regarding patient care, and report any issues to the Unit Manager.Assist in coaching junior staff within the unit.Take daily responsibility for allocated theatre and cases.
Requirements:
Grade 12 or equivalent NQF Level 4 Qualification.Registered Nurse, registered with the South African Nursing Council.Diploma in Operating Room Technique.2-3 years of experience in orthopaedic, general, and endoscopic surgery.
Market related salary, with various benefits
If you are passionate about delivering exceptional patient care and are ready to take on this challenging and rewarding role, please submit your application by the closing date of 31/07/2023.
Please forward your CV, cover letter and relevant documentation to vacancy at (@) letslink dot co dot za (.co.za) and Gary or Colleen will be in contact with you. Alternatively, please send a WhatsApp message to 071 - 868 - 0114 and we will call you back or call us on 011 - 026 - 1907.
Only shortlisted candidates will be contacted.
https://www.ditto.jobs/job/gumtree/4168392789?source=gumtree
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Overview
My Client a NPO in Durban is recruiting for a Facility Manager at their unit in Durban - KZN
Remuneration Structure
Salary : R17 500 - R20 000 PM - negotiableCompany benefits to be discussed in interview
Education requirements:
MatricBusiness management diploma or hospitality management diploma5 years’ managerial experience?Experience in a similar role and environment would be advantageous
Important Note
Candidates / Applicants with experience in running Care for the Aged facilities and homes will get preference.
Facility Manager description – job purpose
The Facility Manager covers main areas - people & organization such as catering, cleaning, ICT, HR, accounting, marketing, hospitality, planning, workplace governance, SLA management, occupancy rates, maintenance and furniture and asset management. Facility management requires coordinating the physical workplace with the people and work of the organization through:
Finance ManagementHospitality ManagementHuman Resource ManagementLeadership and Strategic ManagementOperations and Maintenance ManagementProject ManagementTechnology Management & Marketing ManagementProperty Management & Emergency Preparedness
Leadership and People Management:
Oversee the full operational functions of the facility, as per the organizational chart.Lead by example and develop effective teams within the house.Ensure full compliance with facility operating controls, SOP’s, policies, procedures and service standards.Ensure that all department heads develop a positive working environment which nurtures and rewards good practice through a programme of training and development.Provide regular supervision and annual appraisal to heads of department and ensure that they do the same with their subordinates, in line with company procedures and standards.Ensure that good quality working relationships are built and maintained between staff and the individuals they are supporting.Facilitate and coordinate resident monthly meetings in line with the requirements set out in the Act governing care of the aged.Facilitate and coordinate monthly heads of department meetings.Ensure regular staff meetings .Ensure that the staff ratios are in line with care requirements.Provide support and guidance to the heads of department.Ensure staff attend all mandatory and refresher training.Ensure that the “employee of the month” initiative is implemented and adhered to by the relevant heads of department.Where necessary, ensure that all disciplinary and grieva...
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Please note that this is a live-in position based in Botswana’s Okavango Delta.
KEY OUTPUTS
Keep the wine list up to date, in coordination with the Regional Chef and Operations Manager· Confident in recommending food and wine pairings to guests, taking into account their personal tastes and food choices· Assist with preparation and service of wines and other drinks· Manage cost and quality controls· Manage wine room and ensure it is fully-stocked· Develop and motivate team members through capability development
PERSONAL CHARACTERISTICS
Self-confidence, maturity and friendliness· Passionate about service, guest delight, and maintaining the golden thread· Clean, neat and tidy as a person and in the workplace· Willingness to work to the guests’ timing, not your own· Confidence in food and beverage service· Ability to work as part of team and effectively communicate with guests, butlers, kitchens· Multi-tasking in a fast-paced environment
KNOWLEDGE & PREVIOUS WORK EXPERIENCE REQUIRED
Previous experience as a Sommelier, Wine Steward/Stewardess or similar role· Ability to create tasteful food and wine pairings· Extensive knowledge of Southern African wines and vineyards· Previous experience with a Point of Sale system an advantage· Certification as a Sommelier or degree in hospitality
This talented individual should have excellent organisational skills whilst showing confidence in their skills and knowledge. They also need to be able to work under pressure and enjoy working with people
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDM5MDgxMDYwP3NvdXJjZT1ndW10cmVl&jid=1503277&xid=1039081060
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The BDE’s role is to improve a company’s market position and contribute towards financial growth. To build key customer relationships, identify business opportunities, negotiate and close business deals as well as maintain extensive knowledge of current market conditions. Key focus on developing pipeline and hunting new business.
Manage operational sales processes and activities in the Gauteng region.
Education/Experience/Qualifications/Skill Requirements
Bachelor’s degree in related field. (Preferable)At least 3 years of sales, business development or operational experience in the cleaning, hygiene, landscaping and pest control (soft facilities) space.Preferably with experience and major successes in contract cleaning services.Knowledge of the most current technologies and products used in the industry.Knowledge of key role players and industry trends within above sectors and related services.
Specialist Skills and Knowledge
Good Communication skillsGood understanding of Sales, Marketing and FinanceReport Writing skillsUnderstanding of SpreadsheetsProblem-SolvingIndependenceTeamwork
Key Performance Areas
Identify and prospect for potential new clients within the manufacturing, logistics, hospitality or commercial sector and turn this into increased business.Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.Meet potential clients by growing, maintaining, and leveraging your network.Identify potential clients, and the decision makers within the client organization.Research and build relationships with new clients.Set up meetings between client decision makersPlan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.Participate in pricing the solution/service.Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.Present an image that mirrors that of the client. Present new products and services and enhance existing relationships.Work with technical staff and other internal colleagues to meet customer needs.Arrange and participate in internal and external client debriefs. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.Identify opportunities for campaigns, services...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzI3NTc3NTY3P3NvdXJjZT1ndW10cmVl&jid=1124866&xid=2727577567
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Are you a dedicated and compassionate Registered Nurse looking for an exciting opportunity in the operating theatre? We have a vacancies for a Registered Nurse (Trained) in a Private Hospital based in Gauteng in Johannesburg.
Role Summary:As a Registered Nurse (Trained) in the Theatre department, you will be responsible for providing direct and/or indirect nursing care to patients. Your role will involve assessing, planning, executing, and supervising the implementation of care to meet patient needs. You will serve as a role model in delivering evidence-based care and actively participate in Clinical governance.Key Responsibilities:
Scrub in theatreProvide patient care and counseling.Perform rostered weekend duties, emergency relief on-call duties, and associated tasks.Maintain a safe, clean, and secure environment for patients, staff, and visitors.Utilize supplies and equipment efficiently.Collaborate with other hospital departments to ensure quality patient care.Liaise with ward managers on matters related to patient care.Maintain accurate records at all times.Supervise and evaluate the quality of patient care through patient rounds.Communicate with patients and their families regarding patient care, and report any issues to the Unit Manager.Assist in coaching junior staff within the unit.Take daily responsibility for allocated theatre and cases.
Requirements:
Grade 12 or equivalent NQF Level 4 Qualification.Registered Nurse, registered with the South African Nursing Council.Diploma in Operating Room Technique.2-3 years of experience in orthopaedic, general, and endoscopic surgery.
If you are a highly motivated and experienced individual who is committed to providing exceptional patient care, please submit your CV to vacancy at letslink dot co dot za or contact Gary on 011 0261907.Please view our website: letslink dot co dot za and contact Gary.By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you obje...
https://www.ditto.jobs/job/gumtree/3487983002?source=gumtree
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LetsLink recruitment is looking for a highly qualified Neonatal Trained Clinical Nurse to work at a private hospital in Johannesburg. As a Clinical Nurse, you will be responsible for the assessment, planning, and implementation of individualized and holistic nursing care of patients, families, or the community, either directly or indirectly. You will also coordinate patient care within the concept of the multi-disciplinary health team and use scientifically based nursing theories and processes to provide quality patient care in accordance with hospital standards/policies.
Key Responsibilities:
Serve as a clinical resource in assisting personnel to assess, plan, implement, and evaluate nursing care in the unit.Ensure communication and interaction with family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.Ensure communication between nursing management and unit to eliminate patient care problems/issues.Assess, plan, and implement advanced nursing care in a specialized field in accordance with standard nursing care procedures, as set out in the standards and procedures of MPH, as well as nursing care theory and medical direction.
Skills Profile:
Initiate, direct, and maintain emergency treatment (RESUS) as indicated to any patient/person in any ward/department of the hospital.Interview patients and family to obtain general background information and problem identification; evaluate patient’s behavior and assess immediate and long-term needs.Participate as a professional member of the multi-disciplinary team in evaluating, developing, and implementing healthcare plans and treatment regime.Evaluate patient care needs; initiate individualized nursing care plans; coordinate patient services.Prepare day/night shift documentation that reflects patient status, patient/staff ratio, and problems.Communicate with the unit manager, so that he/she is informed of activities and problems.Provide input and standards in formulating patient care policy and procedures in the hospital.Ensure the provision of a safe, clean, and secure environment for patients, staff, and visitors.Evaluate, set standards, and monitor the safe utilization of supplies and equipment.Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff/student as well as the patients.Actively participate in in-service training and orientation of new staff in the unit.Advise and inform staff on current and revised policies and procedures.Work effectively and cooperatively with others to establish and maintain good working relationships that are mutually beneficial.Develop collaborative relationships to help accompl...
https://www.ditto.jobs/job/gumtree/1682486093?source=gumtree
2h
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Take charge of the operations of the lodge and all its departments.
As the General Manager, one should act as the bridge between all lodge departments, management, employee’s, and the Board.
While co-ordinating the operation, you will also ensure that the guests have a memorable stay.
Directly and in-directly supervise all the employees and ensure proper execution of all offices and related duties.
Direct all the employee’s and co-ordinate the activities of the front of house, back of house, bar, kitchen, laundry, guest services and maintenance departments.
Must have an excellent level of commercial awareness and be able to build and maintain relationships with local and international guests and will also be responsible for highlighting short/medium/long-term issues to the Board and to help in finding solutions.
Responsible for the management of all aspects and functions of the lodge, in accordance with lodge standards and policies.
The General Manager is also required to assist in the preparation of the monthly and annual budgeting and forecasting processes and reports as well as being able to stand in for the Manager/s, of administration, food & beverage, client liaison and front and back of house when required.
DUTIES AND RESPONSIBILITIES
Ensure smooth and efficient operations through prompt, effective and proper service to achieve maximum room revenue to meet or exceed the revenue target. Implement and maintain lodge policies and the operational standards.
Ensure that check-in procedures are strictly adhered to and that the correct contact details and charge out details are obtained from each guest.
Schedules, evaluates, and supervises the employee’s, workloads, and shifts, and ensures a harmonious working team is developed and maintained.
Maintains working relationships and communicates with all departments. Ensure that a safe and clean working environment is implemented and maintained in accordance with legal and lodge standards.
Maintains master key control.
Ensure that accurate room status information is maintained and properly communicated.
Ensures that group and or FIT information is received and updated in the required format and with sufficient detail. Maintains, monitors, and prepares group and FIT requirements. Relays information to appropriate personnel and follow-up to ensure that all communication has been received, acknowledged, and understood.
Display exceptional leadership by ...
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3h
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Job Title: HousekeeperReports to: HomeownerSchedule: full-time (Monday to Friday)Must be Live-outPosition Overview:We are seeking a professional housekeeper to work in a 3 bedroom private residence in Fourways, Johannesburg. The ideal candidate must be detail-oriented, organised and able to maintain a high level of cleanliness .Housekeeper Responsibilities:responsible for the daily cleaning and upkeep of the home, including all living areas, bedrooms, bathrooms, and common areas. This includes:* Cleaning rooms and tidying common spaces* Cleaning and sanitizing bathrooms, including toilets, showers, bathtubs, countertops, and sinks* Washes, dries, irons, folds, and puts away laundry for a family of four* Maintaining the cleanliness* Monitoring household supplies and ensuring that all necessary items, such as cleaning supplies, toiletries, and household items, are stocked and replenished when needed* Preparing guest room for visitor* Responsible for setting the table, serving food and drinks and ensuring that guests are taken care of when requiredHousekeeper Requirements:1. Previous Experience: The ideal candidate will have at least 10 years of experience working as a housekeeper in a private residence or in hospitality sector 2. Knowledge on how to use cleaning tools and supplies 3. Communication Skills: The ideal candidate will have good communication skills and be able to work effectively with other staff members and household occupants.4. Physical Ability: The ideal candidate will have the physical ability to perform the necessary cleaning and maintenance duties5.Professionalism: The ideal candidate will be professional, punctual and reliable as well as discrete, and respectful of the privacy and security of the household and its occupants.Compensation: will be provided Salary : Please email CV,ID ( PASSPORT WITH WORK PERMIT) and reference LETTER from previous employer with REALISTIC salary expectation admin@ukurhulaservices.co.za
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Job Advertisement Summary:Position: Cleaner/Laundry AttendantCompany: Zone 4 Motel & SpaLocation: Seshego Zone 4, PolokwaneAbout Us:Zone 4 Motel & Spa, located in Seshego Zone 4, Polokwane, is dedicated to providing exceptional hospitality and luxurious accommodations.Responsibilities:Maintain cleanliness and tidiness in guest areas and massage parlour.Perform various cleaning tasks and sanitize high-touch areas.Handle laundry duties efficiently, including washing, ironing, and folding.Restock amenities and report maintenance issues promptly.Requirements:Matric Certificate or equivalent.Previous experience preferred but not mandatory.Physical stamina, attention to detail, and time management skills required.Basic verbal communication skills in English.Ability to work collaboratively and reliably.Additional Information:Flexibility for occasional overtime.Comprehensive training provided.Equal opportunity employer.Application Process:Submit resume/CV and cover letter to admin@tjmahapa.co.za. Shortlisted candidates will be contacted for interviews. Join us in creating unforgettable experiences at Zone 4 Motel & Spa!
17d
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