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Results for general workers jobs in General Worker Jobs in Gauteng
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They are looking for an Office Manager & Personal Assistant with a minimum of 3 – 5 years’ experience to assist their Managing Director and General Manager at their office in Johannesburg.
Primary Responsibilities
Reporting to senior management and performing secretarial and administrative dutiesAnswer and direct phone callsLiaise with senior managers to handle requestsBook travel arrangements (transport and accommodation)Develop and maintain a filing system and assist in the preparation of regularly scheduled reportsCapturing data into project files of invoices, fuel slips and delivery notes from siteMaintain contact lists of suppliers and update their pricing lists regularlyProvide general support to visitorsScheduling appointments, maintaining an events calendar, and sending remindersOrdering office supplies and replacements, as well as managing mail and courier servicesCopying, scanning, and emailing documents, as well as taking notes
Additional Responsibilities
Interact with new and existing customersAid in the development of new and improved processes to guarantee efficient delivery of the projects
Requirements
Licensed to work in South AfricaDriver’s license essentialAbility to manage diverse, simultaneous projects of varying complexitiesProficiency in Microsoft Office applications such as Excel, Word, Outlook,Strong communication skills
Soft Skills
In addition to the hard skill requirements our client is also looking for candidates that are:
Willing to take on additional responsibilityEnthusiasticEnergeticSelf-motivatingExcellent communication skillsApproachabilityIntercultural sensitivityEnglish both written and verbal is essential
Travel
90 – 95% of the candidate’s time will be in the office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTEzNzQ2NTg3P3NvdXJjZT1ndW10cmVl&jid=1222624&xid=1913746587
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The Senior Contract Lifecycle Coordinator provides support in the Contracts Management Lifecycle Process. This includes the maintenance of customer data for Support and Service contracts and other information, ensuring that the relevant database is up to date and accurate. The Contract Specialist follows a detailed process to ensure that Renewal Data and pricing is presented at certain intervals during the life cycle to the relevant client engagement team/teams. Job Description Key
Roles and Responsibilities:
General administration
The Senior Contract Lifecycle Coordinator provides an administrative function in the Contract Management Lifecycle by processing contract data, maintaining contract data and adding contract data by using standard processing protocols and procedures as designed, including ensuring that all transactional and service data remains in line with contracting agreements and internal planned revenue and cost.They must be able to administrate strategic client accounts and contracts in conjunction with the relevant Go to market teamsMust have a clear and in depts. understanding of the client requirements and environment as articulated by the relevant Go to market teamsThe Senior Contract Lifecycle Coordinator must be able to assist operationally with the execution of tasks with Contract Specialists and be able to provide guidance and support in terms of Contract Management principles and processes in general
Contract maintenance
The Senior Contract Lifecycle Coordinator is required to maintain and keep up to date data related to the serviceability of the client and in line with the agreed entitlements as provided for in the client agreement, this includes but is not limited to, locations, equipment records, movements where applicable, decommissioning, updates of any kind, additions of any kind as well as ensuring that automated release of cost and revenue is taking place and is not hindered during the life cycle of the contract.
Contract renewal triggering
The Senior Contract Lifecycle Coordinator keeps track of contract renewal dates and they ensure that the available process and systems are used to its full functionality by actively completing tasks for clients and renewals assigned to them from time to timeEnsure that they do not miss tasks which might delay the delivery of renewal schedule information • They inform the Contract Manager of any impediments both internal and external that will delay renewal schedules to be produced and distributed on timeThey ensure that client contracts are updated with the latest sales order detail and that invoice amounts are updated accordingly. This will extend from the quote to order process to pre-sales a...
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Our client, an online wholesale and distributing company based in Marlboro, Sandton, is looking for a young and energetic Logistics and Warehouse Controller to join their team and they grow their Logistic Department.
JOB FUNCTIONS / DUTIES
You will be in charge of all outbound distribution, managing the fleet and planning of routesManage the two courier companies that they use on a daily basis, ensuring all orders are despatched and successfully delivered to the intended customerCollate all proof of deliveries on a daily basis from the company’s own fleet drivers and the courier companies that deliver for them – handing over to the Finance DepartmentLogistics planning of containers departing from China to the port in Durban, South Africa, monitoring their ETA’s, thereafter planning the delivery of the goods from the port in Durban to their warehouse in conjunction with the freight forwardersArranging of imports when required via air freight, dealing with Customs Clearance, etc. Thereafter arranging delivery from the airport to the company’s WarehouseArranging delivering with local suppliers
Experience & Education
12 – 24 Months experience in logistics, dealing with various means of transport / couriersGrade 12 CertificateAny Logistics and/or Chain Supply Diplomas will be advantageous
Skills Required
Strong personality – assertive with respect (also gaining the respect of the Warehouse team and drivers)Able to direct drivers with route planning (they often don’t want to use the routes allocated, so you need to build a relationship where they will respect your instructions)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTk1OTU4OTgyP3NvdXJjZT1ndW10cmVl&jid=1122194&xid=3195958982
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Department: Retail Sales
Reporting To: Head of Retail Sales and Distribution
Location: Durban Central, KZN
JOB PURPOSE
Responsible for developing and managing business operations to increase sales, profitability, market share, customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities.
FORMAL QUALIFICATION REQUIRED
Business Degree and FAIS Compliant. RE qualifiedPassed RE1 and Registered as a K1, an advantage
WORKING REQUIREMENTS AND KNOWLEDGE
6 to 12 years’ experience in Sales of Insurance products2 to 5 years’ experience in managing and motivating a Sales team
KEY RESPONSIBILITES
Formulate Sales strategies and roll-out campaigns across the regionDrive the Sales of all Insurance productsEnsure maximum penetration of Insurance products across all channels and clientsBuild strong relationships with key stakeholders in the Group and externallyParticipate in relevant Provincial events and deliver best practicesAnalyse data on competitors, pricing, trends and identify gapsCompile up-to-date Sales Reports on the ProvinceLead, motivate and manage a team to achieve and exceed sales targetsFoster a great team environment. Manage all HR, Recruitment and Performance aspectsEnsure that Compliance and regulatory aspects are adhered to
BEHAVIOURAL COMPETENCIES, SKILLS & ATTRIBUTES
Customer Focus, Customer ServiceVerbal Communication, Informing OthersProcess Improvement, Problem SolvingPeople Skills, Teamwork, People ManagementManaging Processes, Emphasizing Excellence
Should you wish to apply for this position, please email your latest CV and motivation to miriam@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDU2Njc0NTQ5P3NvdXJjZT1ndW10cmVl&jid=1250318&xid=3056674549
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Client Relationship Management and Retention
· Maintaining constructive contractor company relationships with a focus on client retention and solution utilization
· Report on subscriber engagement, risks and health
Portfolio Growth
· User needs identification
· Product and solution functionality specification identification
· Product and solution demonstrations and upselling e.g. Elevating contractor subscriptions, converting subscriptions to basic employer license, conducting functionality
demonstrations.
Contractor Portfolio Management
· Conducting contractor on-boarding and subscriptions
· Provide user support on assigned contractors
· Conduct subscription renewal liaison
· Manage contractor status
Provide user support (In-bound)
· Provide user support for in-bound queries and questions on the Company system
· Provide basic administrative guidance and or referral to safety file administration partners
Telesales (Out-bound)
· Conduct and or participate in telephonic canvassing on generic or new products and features to existing clients and new prospects
Compliance verification
· Conduct document verifications (as and when required)
System administration
· Complete all administrative data capturing on a daily basis (as required)
· Maintain accurate client engagement records on in-bound and out-bound activities
· Assist with invoice reconciliation on the billing system as required
Managerial Support
· Management reporting on productivity
· Assist with any additional reporting, report input or report generation (as required)
· Attend and prepare for all individual and team engagements as scheduled by the manager
· Assist with new team member orientation and training (as required)
Requirements
Qualification
· Grade 12 (South Africa) or any similar qualification
· End-user application certification
· Relevant first degree or diploma in any of the following fields HSE, Logistics,
Experience
· Previous support center experience
· Performance reporting
· Salesforce or another CRM tool
Technical Skills
· Excellent relevant international language proficiency
· Customer Relationship Management
· CW system user skills
· End-user applications
· Report writing skills
· Sales skills
· Call center skills (telephonic and chat)
· Contractor management
· ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjI2Njg1NzQ1P3NvdXJjZT1ndW10cmVl&jid=1167723&xid=2626685745
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They are looking for a Junior Draughtsperson with a minimum of 3 – 5 years’ experience to assist with the ongoing growth of the company.
Primary Responsibilities
Program
Revit = EssentialAUTOCAD = EssentialPhotoshop = AdvantageousSketchup = AdvantageousRhino/Grasshopper/Dynamo = Advantageous
The following will also form key responsibilities:
It will be essential to develop REVIT families to make the process more streamlined moving forwardWorking in AUTOCAD is essential in order to deal with the legacy documents and drawings that Caracal and some of its customers currently use.Rendering of the drawingsThere will be preference for candidates experienced with drone mapping software and incorporating the related information into CAD and Revit.Working closely with the General manager and the engineering team to develop project drawingsDevelopment of fabrication drawings of the sections, as well as the general arrangements to send to our suppliers.Assist in the development of new products and associated drawings to send to manufacturers.Keep abreast of the market development for both South Africa and Sub Saharan Africa
Additional Responsibilities
Aid in the development of new and improved processes to guarantee efficient delivery of the projects.
Requirements
Licensed to work in South AfricaDriver’s license essentialOwn transportAbility to manage diverse, simultaneous projects of varying complexitiesAn understanding of and experience within the Solar PV market is advantageous but not essentialStrong communication skills in English
Soft Skills
In addition to the hard skill requirements our client is also looking for candidates that are:
Willing to take on additional responsibilityEnthusiasticEnergeticSelf-motivatingExcellent communication skillsApproachabilityIntercultural sensitivityEnglish and Afrikaans essential
Travel
95% of the candidate’s time will be spent in the office
Reasons to Work for our client
Openness and teamwork are encouraged within our young versatile teamSignificant opportunity for growth within the organisationA challenging and varied position within a new industryRapidly growing company with a focus on international marketsOn the job training
Should you meet a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NjcyOTczNzM/c291cmNlPWd1bXRyZWU=&jid=1368035&xid=867297373
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DUTIES & RESPONSIBILITIES
Promote and sell all industrial services portfolio in statutory and non-statutory services rendered in Manufacturing, Mining, Energy and other relevant industry sectorsWeekly submission of opportunities plan and sales pipeline forecast reports to Area Sales ManagerWeekly reporting on industry updates, sales activities and market intelligenceWeekly management and updating of CRM (Salesforce)Collaborate with the internal business units for customer account management activitiesPresent Inspection Services portfolio to potential clients through direct communication in telephone calls, video conference, emails and face-to-face meetingsResponsible to develop new enquires, maintain new and existing customer enquiries and manage sales pipelineProfessional relationship management with clients in the areas of industry sectorsPlanning and scheduling of client visits and follow-up meetingsIdentify cross selling opportunities for the different business lines and allocate to the respective business unitsParticipate and find opportunities in Industry specific seminars, conference and webinarsPreparation of commercial aspects of proposals and tenders to various clients and closure of sales opportunitiesResponsible for achievement of individual assigned sales targetsAny other ad hoc tasks as requested by Management
Single Assignments
Beside the above listed job duties, special assignments have to be carried out based on the order of the direct superior. Those special assignments are usually connected to above listed activities or those assignments are a result of company policy.
COMPETENCIES
Good command of the English languageGood communication skillsGood organizational skillsGood presentation skillsGood problem-solving skillsExcellent technical knowledgeCustomer-orientedAbility to perform under pressure
EDUCATION
Bachelor’s Degree in Sales and Marketing or relevant qualification in a technical discipline. E.g. Engineering.
WORK EXPERIENCE
At least 3 years’ Sales experience in a Technical Environment, preferably from the Testing, Inspection and Certification (TIC) Industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80ODE5NTM1MjA/c291cmNlPWd1bXRyZWU=&jid=370506&xid=481953520
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GERMAN & ENGLISH - Bilingual position
Brief Job description
Provide 1st level technical supportService restorationFulfilment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systemsFollow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed proceduresExecutes transactions as per prescribed timelines
Requirements
Analytical and Problem solving skills
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesAnalytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issuesProblem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficientlyDisplay ownership and accountability
Quickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically
Mandatory requirement for experienced candidates:
12-18 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.Intermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows)Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for BusinessExperience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, EncryptionsIntermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.Basic networking knowledge
Time Management Skills
Being proactive and show the utmost respect for customer’s timeGood time management, ensuring all contacts with customers add valueAbility to Multitask
Communication & Relationships Skills
To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail.Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards.
Skills & Knowledge https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA5MzMxNzUxP3NvdXJjZT1ndW10cmVl&jid=1345371&xid=3409331751
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POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM1MzQyNzY3P3NvdXJjZT1ndW10cmVl&jid=1163879&xid=2635342767
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Urgently in need of a Business Development Executive
PURPOSE OF THE JOB
To increase company revenue through the acquisition of new customers, thus increasing company turnover and profits. The position focuses on direct selling to end-user customers through pro-active prospecting and cold calling.
JOB OBJECTIVES
To meet and exceed monthly sales targets by sourcing new sales opportunities through prospecting activities, networking and some inbound leadsResponsible for the complete sales cycle includingProspecting potential customersEngagement with the customer to understand their needs and requirementsDevelopment of professional ProposalsCommercial negotiationsClosingTo meet and exceed activity level targets as per Key Performance Indicator document and execute all required activities to progress prospects into customersDevelop a thorough understanding of the products and services that the company offer, and the value propositions associated with these products and servicesDevelop and manage strong relationships at multiple levels within prospects and customers in order to fully understand their needs and requirementsContinuously maintain a sound knowledge of the company’s products, commercials, policies and procedures, in order to identify and progress new business opportunities that meet the company’s strategic and profitability goalsEnsures that the value of sales pipelines are maintained at a minimum level of 3 times their revenue targets
Level of Tertiary Education
Matric / Grade 12 University Entrance – Essential
Job-Related Work Experience
Work experience in software sales or Account ManagementPreferably in the digital marketing space
Job Knowledge
Knowledge of company policies and proceduresKnowledge of digital marketing and IT software industryIn-depth product knowledge of the company’s software and services
Job Skills
Ability to organize and be self-motivatedAnalytical and articulateAttention to detailDiploma or certificateCommunication skills
Contact Person
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjQwODg5NzM5P3NvdXJjZT1ndW10cmVl&jid=1321146&xid=3640889739
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Urgently in need of a Channel Manager!
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approach t...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzc2ODc0ODg3P3NvdXJjZT1ndW10cmVl&jid=1322102&xid=1776874887
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The IT business analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, amongst other duties. The IT Business Analyst will report to the Systems Manager.
KEY OUTPUTS:
Survey existing technology infrastructure and systems to form high-level view of present capabilities.· Facilitate activities such as workshops/JAD sessions to expand the understanding of the business requirements and ensure alignment between stakeholders.· Analyzing the design of technical systems and business models.· Create business data models.· Create Business Requirement documentation (BRD).· Contribute to Software Requirements Specifications (SRS).· Assist with to functional requirement specifications (FRS).· Analyzing the Impact of Requirement Changes.· Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts and provide ongoing feedback regarding system issues.· Creating and run test plans for all testing phases.· Contribute to creating training manuals and maintenance documentation.· Training users on efficient and proper use of information systems.· Lead team through the project life cycle by planning, budgeting, scheduling and tracking a project plan.· Ensuring that all IT systems and processes are arranged to best support overall organizational objective.
DESIRED EXPERIENCE AND QUALIFICATIONS:
BCom Informatics or BSc Computer Science· Business Analysis Diploma· 5+ years’ experience in a similar role· Experience within travel industry is an advantage· Agile Project MethodologyPERSONAL ATTRIBUTES:
Able to work fast and accurate· Able to navigate complex challenges and implement strategic solutions· Excellent communication skills· Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzU4ODkwNTQxP3NvdXJjZT1ndW10cmVl&jid=1506070&xid=1758890541
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Technical Architect – Solutions Architecture
Location: Pretoria, Gauteng, South Africa
Company
Our client, a multinational professional services company that specialises in information technology services and consulting, is looking to hire a Technical Architect to join their team in Pretoria.
Job Description
We are looking for people with breadth of knowledge across all IT components driven by business
aspirations and requirements. This knowledge is used to assess current architectural maturity and to
recommend / shape a future architectural goal state, including architectural standards, patterns and
platform services.
Key Competencies
Deep technical skills and experience in one or more technology architecture domains
Ability to develop implementation plans and estimates that serve as input to the business case supporting the technology implementationKnowledge across old and new technologies is also key as the solution architect can understand how existing solutions will co-exist and integrate to the new
Responsibilities
Driving the necessary sign-off of the solution with proper input from the Operating Groups on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)Managing the sales team, Subject Matter Experts required during the sales process and the communication/collaboration with the delivery organization(s)Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standardsInterfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliverUnderstand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offeringsPreparing the BD spend estimate, schedule, work plan, resource/sourcing planCollaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal groupsAligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions
Qualifications Required
Bachelor’s degree in Information Technology, Comp...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTEzMDM0MjkyP3NvdXJjZT1ndW10cmVl&jid=908506&xid=2513034292
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The IT Service Desk Analyst will provide first line technical support to users. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of user’s problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role.
Location: Hungary or Romania - Europe Are you willing to relocate to Europe?
Start Date:
January – 3-4 months’ Training and probation in South Africa Salary: R7 000 (in SA)
Once Visa issued
Relocate to Europe Salary: +/- Euro 1050 (Euro 650 after Tax)
Benefits:
Medical AidVacation Bonus 3.5%Daily Meal Tickets20 days off
Key responsibilities
? Act as a single point of contact for phone calls, chat and emails from users regarding IT issues and queries
? Record incident resolutions in the Help Desk tool based on user communication via phone, email, chat etc.
? Ensure that issues are resolved within ticket life cycle
? Co-ordination between users and resolver groups (if necessary)
? Incident handling and escalation management
? Work independently and within a team
? Communicate well with internal and external contacts
? Manage multiple assignments simultaneously without any / minimal guidance or help from seniors or peers team members
? Adhere to Tech Mahindra and client’s procedures, policies and guidelines
? All KPI related tasks must be followed & adhered to avoid business impact
? To ensure that breaks are pre-approved by SME, Team Leader or Manager
? Strong problem resolution skills
? Escalate unresolved calls to the resolution support team
? Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
? To maintain a high degree of customer service for all support queries and adhere to all service management principles
? Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI
Requirements:
Minimum High SchoolExcellent communication skills in French (oral and written)Typing Speed – 30 words per minutePrevious Customer Service ExperienceValid work PermitValid PassportSense of responsibilityIndependent and customer friendlyCertifications (Optional) ...
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JOB DESCRIPTION
An opportunity exists for a Compliance Manager (Sub-Saharan Africa Region). The purpose of the role is to provide compliance and organizational advice to management and associates on compliance topics.
Duties may include but are not limited to:
Advice and Expertise
Provide compliance and organizational advice to management and associates on compliance topics;Understand, and keep abreast of changes to, relevant local laws and regulations;Implement local policies, guidelines, and procedures;Cooperate and liaise with government authorities and where necessary, instruct and manage external legal counsel.
Compliance Risk Management
Identify and analyse compliance risks, with a focus on anti-corruption and anti-bribery, as well as carrying out measures to monitor and mitigate risks, for example third-party due diligence, risk assessments and audits;Support local management to define/promote compliance goals on anti-corruption and compliance culture;Support further development of the compliance management system.
Training/Communication
Design and conduct trainings on compliance topics;Design and implement programs and initiatives to ensure awareness of compliance organization and topics, both internally and externally;Ensure effective communication of compliance topics in general
Monitoring and Control
Review and monitor the compliance management system to ensure it meets the requirements under local laws;Conduct and assist in compliance investigations, including recommending appropriate sanctions, disciplinary measures, or other consequences, and, if necessary, implementation of sanctions and measures;Monitor and review effectiveness of compliance program
General
Undertake duties as and when assigned by Regional Head of Corporate Compliance
MINIMUM REQUIREMENTS
7+ years of experience in ethics and compliance, legal, risk management/mitigation, internal audit, or other similar governance areas preferably in a multi-national company;Sound knowledge of and experience in the relevant regulations and laws, particularly relating to anti-corruption and anti-bribery;Supervisory experience preferred;Solid time management and organizational skills;Ability to work under pressure and to manage multiple tasks in a dynamic corporate environment;Excellent interpersonal and communication skills (fluent in English), with ability to communicate professionally with all levels within the organization;https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzY5ODI0NTk3P3NvdXJjZT1ndW10cmVl&jid=1240006&xid=3369824597
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Level: Lead
Experience: 10 years
Duration: Permanent
Start Timeframe: Immediately
Core Skills and Competencies
Our client is looking for someone with strong work ethic, that is well organized and able to hit the ground running on multiple customer projects. The ideal candidate will assume a technical leader- and mentorship role for a team of 5 – 10 developers of various levels. It is expected that the Lead Consultant will have a 60/40 split on technical versus leadership responsibilities. The Lead Consultant must be able to engage with clients and stakeholders for backlog grooming, refinement and project status reporting. The Lead Consultant will be responsible for continuing to improve the development processes and takes and active role in the growth of their team.
Results-driven and goal orientedExcellent written and verbal communication skillsExcellent leadership, team building and relationship management skillsTeam-player that is positive, proactive and a motivated self-starterStrong analytical and problem-solving skillsStrong attention to detail and a focus on qualityExtensive experience with build and release managementExcellent time management skillsRemain flexible on changing workloads
Minimum of 10 years commercial application development experience with at least 2 years in a Team Lead or seniority roleFamiliar with common stacks and expert in C#, .NET, Angular, TypeScript, JavaScriptSolid experience with PowerShell and other shell-scriptingSolid experience with relational databasesAbility to confidently engage business stakeholders to define and refine requirementsProvide technical leadership and mentoring to team membersSolid working experience designing and developing for cloud infrastructureSolid understanding of code versioning tools, such as GitSolid experience and understanding of continuous integration
Technical Skillset
C#.NETAngular 10+TypeScriptJavaScriptHTML5/CSS3Azure DevOpsGitAzure experienceMS SQLNoSQL Experience advantageousREST APIsMVC / MVVM / Software Patterns
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzE5ODY2NDI2P3NvdXJjZT1ndW10cmVl&jid=1122198&xid=2319866426
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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
KEY OUTPUTS
Managing the Creditors TeamAssisting with improving financial controls and policiesMonitoring and clearing aged credit reportsMonitoring the Prepayments InboxReviewing recons and paperwork for all supplier payments – Accounts, PP and non-touring paymentsReconciliation of supplier statements to invoices received for term and non-term creditorsPreparing and processing pre-payments for term and non-term creditorsProcessing payments against vouchers on TourplanUpdating cash flow with approved payments dailyWeekly preparation of the weekly Creditors Review Report for the Product TeamPreparing the payment due report for all Touring paymentsFirst release for all Touring and non-touring payments on online bankingSending remittance advices to all parties concerned (suppliers and/or consultants)Liaising with suppliers and reservations team and all other relevant parties to resolve any queriesMonthly closing of creditors function on Tour PlanPreparing monthly bank reconsAssisting with year-end auditsProcessing Third Party Barters
KNOWLEDGE REQUIRED
Creditors processing and management – accurate reconciliation to supplier statementsTourplanSound accounting knowledge, i.e. General Ledger, Journals and Bank ReconciliationMS Windows, MS Office - Extensive knowledge of ExcelForeign Currency
SKILLS REQUIRED
Attention to detailDeterminationPatienceVery good time managementExcellent communication skillsExcellent organization skills
The successful candidate must be:
Deadline driven!Able to work independentlyAble to work under pressureHighly organised, flexible & be a team playerEnergetic and fun
Should you wish to apply for this position, please email your latest CV and motivation to carla@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzE0OTUzMjIyP3NvdXJjZT1ndW10cmVl&jid=1144196&xid=2714953222
5d
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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The Senior Back Office Engineer will report to the IT Manager. The Senior Back Office Engineer fulfils
a multifaceted role and is responsible for maintaining the company’s Systems and ICT Infrastructure.
KEY OUTPUTS
Configure, Monitor and Maintain the VMware ESX and core infrastructure storage environmentConfigure, Monitor and Maintain hardware including switches, routers, Servers, Firewalls, Telephone systemsDesign and build-out Head Office, Regional Office, and Lodge infrastructure to meet business requirementsMonitoring systems and services to ensure system availability and sufficient capacity existsMitigate risks in the server, storage, and network environmentApply operating system patches, hotfixes, service packs, and hardware updatesIdentify opportunities for increased reliability, availability, supportability, performance, and securityInvestigate higher tier incidents and resolve problemsImplement, maintain, and monitor IT security standards and best practicesBuild out and maintain Backup\Disaster Recovery and High Availability capabilitiesContribute to developing, documenting, implementing and upholding IT policies and proceduresContribute to maintaining an accurate asset register of physical and digital IT assets and maintain a replacement planContribute to maintaining ICT technical documentation
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (AT LEAST 5 YEARS)
Architecting, planning and implementing complex IT systemsFirewalls (Palo Alto and/or SonicWALL preferred)Virtualisation technologies (VMWare preferred)Enterprise Security Services (Endpoint and Server protection)Extensive experience with MS Windows and MS Office product implementations and support including Active Directory, LDAP, Exchange Remote Desktop Services and IISMessaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF)Enterprise storage management (EMC, EqualLogic. iSCSI, LUN, Load balancing)Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet)Strong documentation and policy writing skills
DESIRED EXPERIENCE AND QUALIFICATION
VMWare, MCSE, CCNP, ITIL, Microsoft 365, AzurePr...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODUzMjI2NDIzP3NvdXJjZT1ndW10cmVl&jid=377550&xid=1853226423
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JOB PURPOSE
The lead developer reports into the Head of IT. Although the responsibilities are primarily technical, the lead developer generally serves as an interface between the developers and management, have ownership of development plans and have supervisorial responsibilities in delegating work and ensuring that software projects come in on time and under budget.
DUTIES & RESPONSIBILITIES
To ensure that all of the developers in his/her team are adhering to the software quality standards agreed by the team and the wider development team so that work is done to the highest possible quality.To understand and be able to talk about and explain the importance of principles of good software design and development so that they are able to produce software of the highest possible quality in the fastest possible time and will be able to continue to do so in the future.To ensure the features developed by the team are produced to the highest possible quality in the fastest possible time and no less, so that they are able to continue to do so in the future.To show the developers the better ways of doing things and help improve their skills so that they all become better at their jobs.To act as example to all the developers by being the person who most closely follows the principles and practices they have committed to so that the developers feel confident they can too.To act as example to all the developers by advocating learning and taking the time to do so, so that the team feel comfortable they can too.Manage the successful delivery of projects by careful planning and coordinating across the full delivery lifecycle.Work closely with the department’s Project Manager, coordinating business analysts and developers, as well as liaising with key project stakeholders as required.Independently deliver results on both departmental and business projects.Provide regular and effective progress updates to and work closely with the Project Manager/Business owner to ensure the management of any delivery risks or issuesDefine delivery phases of the project including activities, sub-activities, and milestones ensuring these are documented and used as the basis for the project event log, issues and risk log and any subsequent reportingParticipate in reviews and meetings and provide updates on project progressTake responsibility for ensuring that risks and issues are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standardsWork closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of existing and new systemsContributing to post implementation reviews helping to demonstrate success or otherwise of projectsSuppo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjkzODQ1NDE2P3NvdXJjZT1ndW10cmVl&jid=1507624&xid=2693845416
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Our client, an online wholesale and distributing company based in Marlboro, Sandton, is looking for a young and energetic Junior Buyer / Junior Category Manager to join their team.
Preferred Experience
Managing product categoriesSourcing locally and internationallyStrong negotiation skillsStrong communication skillsAbility to work well in a team and can easily adapt to a fast paced, ever-changing environmentBrilliant eye for detailStrong Excel skills are mandatory as this is used dailyStrong admin skills and is very well organisedVery creative and can think outside the box!
Specific skills in product sourcing in the below categories it would be most preferred
HomewareKitchenwarePet productsOutdoor furniture and accessoriesDIY products and garage storageCampingGym and sport equipmentFashion (clothing)Baby productsLuggage and bags
General
Preferred start date: January 2022Competitive SalaryWorking from the company’s premises in SandtonOffice Hours: 8am – 5pm, Monday to Friday
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTUzODI4OTg/c291cmNlPWd1bXRyZWU=&jid=377551&xid=195382898
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