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Must have experience in auto valet traceable reference
must be in durban
pls no tym wasters
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PURPOSE OF THE JOB
The Talent Acquisition manager partners with the recruitment team together with the Hiring managers to oversee the sourcing, interviewing, evaluation and successful placement of top talent within the organisation both in the contact centre and support environment.
Key Responsibilities
People Management
Responsible for the day-day management of the recruitment teamDeal with all disciplinary issues arising within the departmentLeave authorisation & attendance managementPerformance Review and monthly 1-1 to be conductedConduct regular team meetings with staff to update them on what is required by the businessSit in on meeting conducted by the recruitment team to provide support and direction where neededProvide guidance and support to the team when requiredAllocation of work to the team and management of output
Capacity Management
Manage capacity planning activities in line with the budgetWork with marketing to define advertising requirementsMonitor the effectiveness of the advertisingImplement staff referral programAnalysis of best sources of candidates and build strategy to maximise attraction opportunityConduct regular workshops on recruitment techniques with Hiring managersOngoing profiling exerciseProactively source and engage candidates through use of social media and other online tools, measuring effectiveness of eachPartner with the various sales managers to understand the departments recruitment needs and individual portfoliosSit in on interviewsConduct collaboration sessions with the hiring manager and recruitment officers to ensure alignmentSit in and contribute to senior level interviewsDeliver on key initiatives including Inclusion, Diversity and EquityLiaise with required service providers to ensure effective delivery (MIE, Agencies , Payspace, Pnet, etc)Sign off on all adverts before it goes live
Reporting
Provide insights on effectiveness of recruitment activitiesDaily reporting on progress against capacity planMonthly reporting against set metrics specifically around time to fill, cost per hire, month 1 performance, CTEvaluate current recruitment practices and build a culture ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDc4MjUzMTIwP3NvdXJjZT1ndW10cmVl&jid=377390&xid=2478253120
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We are looking for individuals to work within the contact centre as there are career opportunities available for Insurance Consultants. The insurance consultant role is focused on providing an end-to-end service and support to brokers.
This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;Dealing with general insurance and policy specific enquiries;Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;Assisting to resolve all insurance queries within required timeframe and compliance requirements;Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;Undertaking to adjust premiums in line with new asset values;Managing client expectation on expected turnaround times for submitted requests;Adhering to underwriting criteria and regional requirements;Assist with profiling the client with the best suitable product and underwriting criteria;Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;Assisting in implementing solutions for improvement; andStanding in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
https://www.ditto.jobs/job/gumtree/1622671257?source=gumtree
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
https://www.ditto.jobs/job/gumtree/1073947081?source=gumtree
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Responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned or directed.
Responsibilities and expectations (not limited to):
Responsible for coaching, developing, and improving the abilities of incubation agent to effectively meet performance standards that lead to their successful graduation from the incubation programCoach all incubation agents making sure they achieve a benchmark of 80% on all activitiesPerform monitoring sessions and other development activities such as role playing, while meeting the required daily and weekly quotasManage and reinforce the schedules of incubation agents to ensure strong attendance throughoutMonitor maximum performance and ensure all agents performing below the 80% benchmark are communicated to managementProvide feedback through daily, weekly, and otherwise assigned reports to ManagementConduct daily, weekly, and otherwise assigned performance reviews of the incubationagents, as well as creating individual development plans where neededInfluence personnel decisions for assigned incubation agentsIdentifying process improvement opportunities with the strategy and curriculum used throughout the incubation course mapEnsures performance, graduation, and attendance goals of incubation are consistently met
Desired Experience and Qualifications
Previous coaching/training experience at a contact center is advantageousClear disciplinary RecordMatric Excellent communication skillsComputer literateClear criminal record.Must be South African Citizen
Competencies
Must be a people’s personMust be passionate about other people’s development and growth potentialMust be comfortable facilitating reports, analysis & elaborate presentations during trainingPresent and communicate informationCoping with pressures and setbacksDelivering results and meeting client expectationsExcellent administrations skillsAttention to detailGood verbal communication skillshttps://www.ditto.jobs/job/gumtree/2323078959?source=gumtree
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Our client, International BPO industry, working with large Insurance companies is looking for a Key Individual (KI) to assist in managing and overseeing activities relating to financial/insurance services
- Must have at least 1 years’ experience in the management and oversight of the rendering of financial services specific to Short Term Insurance Personal, Short Term Insurance Personal A1 and Short Term Insurance Commercial
- Qualification as recognised by the Registrar
- RE 1 and RE 5 Regulatory Exam
- Class of Business (CoB) 1
- Class of Business (CoB) 2
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NjQyOTg0MjI/c291cmNlPWd1bXRyZWU=&jid=1163878&xid=764298422
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Our client who specialise in designing, manufacturing and installation of Kitchens, build-in cupboards, vanities and shopfitting’s is looking for a Project Manager.
Minimum of 5 years’ experience in Project Management within Kitchen ManufacturingBe able to do design and cost of kitchensWorked on the following Design programs: Fusion2020 / Winner / Cabinet visionMatricMust be Deadline driven andAttention to detail orientated
If you do not fit the minimum requirements your application will not be considered. Should we not respond within 2 weeks, please accept that your application was unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDM2Mzk3NDg3P3NvdXJjZT1ndW10cmVl&jid=1208239&xid=4036397487
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Main Purpose of Job
Assist the service technician and execute technical tasks, in completion of repairs and services on Trucks and related equipment.
Responsibilities:• Attend to repair and maintenance as assigned• Assist with on-road repairs under the supervision of the Service Technician• Maintain levels of productivity and efficiency as instructed• General workshop duties: (examples and not limited to)- Cleaning the workshop- Neatening areas in workshop where space is required- Assist with safely moving and washing trucks- Attend mandatory DAF per E-portal and company requirementsAdditional general responsibilities as required by the Service Technicians, Workshop Foreman and Branch Service Manager on site• Ensure that all tools and equipment is in a safe area before and after usage, and in working order. Where tools have become damaged, immediately report to Service Technician and /or Workshop Foreman on site• Ensure the work area is safe prior to starting work- Where areas are unsafe or not in an acceptable working condition, attempt to clean, dry the area and if more complex, report to Service Technician and/or Workshop Foreman for assistance- Regular toolbox inspections, report missing or damaged tools to Supervisor or Foreman• Ensure all recyclable items, i.e. paper, plastic, glass, or metal items are disposed of in the correctly allocated recycle bins or allocated areas- Ensure all actions are conducted in a neat manner taking into account health, environmental and safety factors
Required Qualifications/Experience
Grade 10 / NQF level 2 with exposure to Technology and technical practical workA certificate or Diploma in Vehicle repairs, mechanics or related filed will be an advantageA minimum of one-year experience in a workshop environment and experience in basic vehicle repairs essentialPrevious experience of DAF vehicle maintenance in a workshop (Per MEIBC codes based on years’ experience)
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjgyNjk2MzY2P3NvdXJjZT1ndW10cmVl&jid=376542&xid=2282696366
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We are looking for SALES CHAMPIONS to join our high performing sales team in a well-established telecommunications operation. If you are money-hungry, tenacious and love the world of sales, then this is for you!
Salary R 4 500 Basic + potential commission earnings of up to minimum R 15K per month
Key Responsibilities
Cold call pre-existing and new customers to sell variety of products & services.Offer professional advice to clients for upgrades.Set up new customer accounts and update existing records.Keep up to date and fully informed on product comparisons and new products.Be compliant in all activities in accordance with regulations and professional guidelines and ethics & business rules.
Requirements
Min 1 – 2 years outbound sales experienceStrong sales ability & ability to handle client objections.Proven track record of meeting sales targetsExcellent communication skills in English & 1 other languageBackground in telecommunications will be an advantage.Clear criminal record
Working HoursMonday to Friday & alternate Saturdays
LocationDurban Central
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3752483479?source=gumtree
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Main Purpose of Job
Develop and maintain existing and new customer relationships to generate income for the business unit. Actively promote and sell the company’s products to achieve or exceed budgeted revenue and sales margin targets.
Duties and Responsibilities
• Provide sales and customer support to existing and potential customers
• Achieve sales revenue and margin targets as agreed with management
• Provide punctual and accurate reporting on budgeting, forecasting, branch and client visits reports
• Ensure that stock is accurately managed and controlled
• Present new products and services to existing and potential customers
• Ensure that customers are always well informed
• Apply pricing structures that are in line with sales and margin objectives
• Investigate and present new avenues of revenue to management
• Organise and facilitate any potential demonstrations and/or training sessions as required by customers
• Support financial management by assisting in recovering outstanding debtors
• Communicate competitive pricing and discount requirements
• Prepare quotations and issue invoices timeously
• Keep abreast of new technologies
• Ensure compliance with SHERQ policies, practices and procedures
• Maintain and promote good internal and external customer relationships
• Lower individual operating costs
• Ensure PDI and purchase requisitions are completed accurately and timeously
• Adhere to company policies and procedures
Key Competencies/Skills
Decision makingProblem solvingAbility to work under pressureBudgeting and variance reportingBusiness acumenAction oriented and results drivenAttention to detailAnalytical thinkingCustomer service orientationConfidentiality and ethicsPlanning and organisingEmotional intelligence (EQ)Self-managementUnderstand basic financial principlesComputer literatePresentation skills
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzAzODUwNTg/c291cmNlPWd1bXRyZWU=&jid=376664&xid=370385058
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Our client is an innovative marine safety company providing safety equipment, lifeboats, life rafts, chandling, fire services to the leisure and commercial marine sectors. Their focus is on marine safety with a proven track record for sales and servicing of reliable, quality survival craft and equipment. Offering benefits such as medical and pension with market related salary, monthly commission, and travel reimbursement.
Sales Representative
Durban
As the Sales Representative, you will be responsible for servicing existing clients and identifying new market opportunities and potential clients. Part of your role will be to meet with clients on a regular basis, both on and off-site. You will negotiate contracts with customers, develop customer accounts and offer additional value-added services. Assisting the finance department with customer queries, liaising and negotiating with suppliers and lead times, will form part of your role. You will set quarterly sales strategies, planning and execution.
You have a Sales and Marketing Certificate or diploma with 4 years marine service industry experience and are technically competent. You are experienced in sales negotiations, have excellent communication skills and are well experienced on a CRM system. You have a reliable vehicle and a valid driver’s license. Your passion for sales and good administration and marketing skills will set you apart from the rest.
To apply send your CV to lientjie@shrgroup.co.za, by the 1st June 2022, Wednesday. Include a short summary in your email, regarding your relevant experience for this position. I look forward receiving your application.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODE5NDU4MTE4P3NvdXJjZT1ndW10cmVl&jid=1251892&xid=3819458118
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A chemical manufacturing company based in Durban is looking for a Procurement Manager.
Requirements include a tertiary qualification in supply chain / procurement, a diploma or degree in chemistry or chemical engineering is advantageous.
At least 5 years in a purchasing management role in the chemical industry are essential, which includes experience in managing the department, implementing strategies and systems.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTcyODI4NzQ/c291cmNlPWd1bXRyZWU=&jid=1292680&xid=417282874
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A chemical manufacturing company based in Durban is looking for a Chemical Procurement Expeditor / Administrator on a temporary basis. Requirements: Supply Chain or Purchasing qualification, at least 2 years relevant experience, proficiency in Excel, good analytical skills. Duties include daily monitoring of stock levels and performing raw material needs analysis, produce a list of products required and rank them in order of priority, generate purchase orders
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjQxNDAzNzE0P3NvdXJjZT1ndW10cmVl&jid=1292681&xid=3641403714
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A chemical manufacturing company based in Durban is looking for a Chemical Buyer. Requirements include a tertiary qualification in supply chain / procurement, a diploma or degree in chemistry or chemical engineering is advantageous.
At least 5 years in a purchasing role in the chemical industry are essential, we are looking for accuracy, a team player, who has a proven track record of good analytical skills and building key strategic relationships with suppliers.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTg4NDY5OTQxP3NvdXJjZT1ndW10cmVl&jid=1292682&xid=2588469941
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Leading a team within the Outbound and telemarketing Call Centre to meet business requirementsTo guide and support team membersSetting, measuring and meeting performance targets for speed, efficiency, sales and quality for the teamDriving operational and technological efficiencies within the teamManaging the daily running of the teamMonitor team members performance against target on a day-to-day basis, and implement changes where appropriateEnsure the individual team member’s service standards are adhered to, e.g. meeting and exceeding Targets, team productivity, data conversions, Talk time interactions captured, etc.Handling difficult customer complaints or enquiriesDrive quality control and ensure corrective action are taken where requiredAnalyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.Forecasting capacity against plan on a weekly/monthly basisEnsure adherence to the operational policies and proceduresParticipating in the recruitment and selection of staffMonitor performance on regular basis and provide constructive feedbackPro-actively encourage high performance at all timesEnsure all staff issues are dealt with appropriately and within a timely fashionEnsure all daily, weekly and monthly workloads are completedMotivating, developing and retaining staffIdentifying staff training needs and planning of training sessionsAdhering to all HR policies and proceduresMonitor performance on regular basis and provide constructive feedback
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1909587599?source=gumtree
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An exciting opportunity for a Technical Sales Representative has opened up for a client based in New Germany.
Identifying and Acquiring New BusinessMaintain and Grow Existing Customer base through cross selling and up selling including the correct package concept.Projects – Specialized solutions.Exceed monthly sales targets
Minimum, three years’ sales experience in the industrial sectorMinimum, two years’ experience in manufacturing/ process environment.Experience with technical products and or have mechanical exposure.At least a matric pass with mechanical/ technical drawing subjects –NQF 4/5 (preferable)Post matric technical slant NQF 6-7 level (ideal)Mechanical / process theory exposure (preferable)
Knowledge of the Syspro System and or a similar ERP systemMust be a good verbal communicator with relevant key pointsMust have ability to construct relevant structured reportsSales skills must include CRM or sales process experience.Ability to deal EFFECTIVELY with all levels of customer interaction (from buyers to production/maintenance staff to operational managers and senior management /ownersAbility to work as part of a team and to contribute accordinglyProspecting/Business Development experience.A technical aptitude albeit, pneumatic, hydraulic, mechanical.Strong planning skillsAbility to prioritise tasks/workload and control over administrative tasksAbility to draw out and focus on summary key drivers in a projectSuccessful candidate must be a HUNTER, I am not looking for a Farmer or Key accounts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc3OTQ1MDg5P3NvdXJjZT1ndW10cmVl&jid=377280&xid=4277945089
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We a looking for a Training Project Manager preferably from a Financial and Insurance Institution.
Must be able to manage multiple projects at a time.
A Project management certification with PMI would be a plus.
Must have strong Training/Educational Project Management experience.
Proof of seeing Projects to their full cycle.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDcxMTA0MjI5P3NvdXJjZT1ndW10cmVl&jid=1237045&xid=1471104229
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Vehicle Technician
We have a vacancy for a Motor Vehicle Technician with a Vehicle dealership in Durban
Duties: General Service and maintenance of vehicles, Diagnostics and fault finding, Repairs and testing of vehicles booked into workshop
Requirements:
Qualified as Motor Mechanic with a Trade certificateMechanical engineering certificate would be beneficialMust have 4 to 5 years’ experience as technician with a Vehicle DealershipPremium brand experience a requirementExperience working within a corporate vehicle dealershipValid SA Driver’s License and Clear criminal recordSolid track record and references
Basic salary plus incentives
Please send cv to elize@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/2283342345?source=gumtree
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Arranging laptop upgrades for staff that require it.
Create, maintain and distribute feedback of progress to senior staff.
Use call logging system to accurately record all IT requests and queries.
Provides advice and guidance to colleagues regarding incidents.
Ordering of IT equipment and getting approval from senior staff.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczOTc5ODY1P3NvdXJjZT1ndW10cmVl&jid=1241894&xid=3073979865
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An exciting opportunity for a Sales Executive has opened up for a client based in New Germany.
Identifying and Acquiring New BusinessMaintain and Grow Existing Customer base through cross selling and up selling including the correct package concept.Projects – Specialized solutions.Exceed monthly sales targets
Minimum, three years’ sales experience in the industrial sectorMinimum, two years’ experience in manufacturing/ process environment.Experience with technical products and or have mechanical exposure.At least a matric pass with mechanical/ technical drawing subjects –NQF 4/5 (preferable)Post matric technical slant NQF 6-7 level (ideal)Mechanical / process theory exposure (preferable)
Knowledge of the Syspro System and or a similar ERP systemMust be a good verbal communicator with relevant key pointsMust have ability to construct relevant structured reportsSales skills must include CRM or sales process experience.Ability to deal EFFECTIVELY with all levels of customer interaction (from buyers to production/maintenance staff to operational managers and senior management /ownersAbility to work as part of a team and to contribute accordinglyProspecting/Business Development experience.A technical aptitude albeit, pneumatic, hydraulic, mechanical.Strong planning skillsAbility to prioritise tasks/workload and control over administrative tasksAbility to draw out and focus on summary key drivers in a project
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NDkyODkxMzI/c291cmNlPWd1bXRyZWU=&jid=347707&xid=649289132
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