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*Reference: PS009625-CH-1*
A well-known global chemical manufacturing company requires the above to manage and drive their key accounts identifying customer and brand requirements on a strategic business level.
*Minimum requirements for the role:*
* A tertiary qualification is preferred but not essential for the role.
* Previous experience having worked in an Internal or External Key Accounts role liaising and management customers is essential for the role.
* Previous experience having worked with in the polymer and or plastics or related industry is preferred for the role.
* Must have a proven demonstrable track record in successful sales and key account management.
* Should have experience working autonomously and working across a matrix organization.
*The successful candidate will be responsible for:*
* Managing and driving their key accounts identifying customer and brand requirements on a strategic business level.
* Communicating with existing customers and managing accounts to ensure customer satisfaction.
* Identifying new business opportunities and developing our market.
* Defining and implementing customer action plans for both existing accounts and with a view to developing opportunities with new customers.
* Coordinating and ensuring resolution of customer complaints in conjunction with the quality and operations personnel.
* Tracking performance by customer, key account, and product, reporting information accurately and timeously.
*Salary package, including benefits, is highly negotiable depending on experience gained.*
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MTU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243756&xid=1555_56157
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Minimum requirements: Grade 12 MatricFully bilingual German would be an advantageNew customer canvasing and servicing of existing customersAt least 2 year experience in selling and marketing of tangible productsCalculate costs and sales prices and annual sales budgetOwn transport Consultant: Paula Pereira - Dante Personnel East Rand
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We are looking for a hungry self-starter to join our business as a Regional Sales Manager selling Supercare solutions. The successful candidate will be required to hunt new business leads as well as maintain relationships with other potential clients. The incumbent will be responsible for sales across Supercare Cleaning, Hygiene and Pest Control Services while ensuring consistent, profitable growth in revenues. Manage Sales Representatives to exceed sales targets and grow revenue within the Cleaning and Hygiene streams through mentoring, sales intelligence, idea sharing, strategic direction and guidance.
Key areas of responsibility: • Conduct performance appraisals with each subordinate• Develop employees through variety training and industry savvy skills• Responsible for maintaining the sales culture for high achievement and employee wellness• Continuously participate in cutting edge market intelligence within respective industries • Assist Sales Executives to source new business• Assist Sales Executives to conduct client needs analysis and prepare custom solution proposals• Guide Sales Executives to work with a defined sales quota and focus on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations• Travel in field and assess Sales Executives• Accurately and efficiently assist subordinates to prepare costings for new business with maximum margins. Check and sign off costings• Ensure contracts are correctly signed and filed for new business• Plan, set budgets and targets• Attend all business and sales reviews for the respective region• Assist subordinates to prepare realistic and opportune quotes and present to potential clients • Guide Sales team to prepare best in class proposals which clearly set out terms and conditions, service offering, and which honestly displays the organization’s service offerings per each contract/ tender• Assist team on how to research and build intelligence on prospective customers within your target profile• Develop, build and maintain strong relationships with potential customers and monitor that the team does the same • Maintain effective relationships with all Sales Managers in various regions, Head of Sales and General Managers• Work with all internal stakeholders to develop innovative and creative solutions which aid in identifyingnew business and increasing existing business• Ensure that all monthly targets are met on all service lines• Adhere to document and commission submission timelines as well as company policies and procedures• Sustain sales activity• Monitor and engage on team diaries and appointments• Guide team to build achievable sales pipeline• Update the Online Portal with accurate information and quotes• Keep abreast of changes in technology, sector legislation and respective industries within your portfolio• Be an active participant in sales meetings and idea workshops• A
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Sales Associate – Luxury retail - Sandton
International Market leader in Luxury is seeking a sales associate to join their diverse and winning team. Your solid experience within high end / luxury sales and customer relation management will be a definite advantage
Main requirements:
Grade 12
Experience within High End / luxury
Excellent customer service skills
CRM
Ability to work Retail hours
As per our client’s requirements, a clear credit and criminal history
Please email cv + Salary requirements to (marlene@servicesolutions.co.za)(mailto:marlene@servicesolutions.co.za)
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Our high growth client within IT is looking for a Senior Network Engineer (Network Operations Engineer)
The Network Operation Centre (NOC) is responsible for ensuring the maximum possible service availability and performance for our customer facing ISP services and internal network. Sitting within the NOC, the network team are responsible for managing and maintaining the network providing these services. We are looking to recruit a Network Operations Engineer. While you will have some commercial experience working as a NOC Engineer, its more important that you have the aptitude and demonstrable skills needed to fulfil this role whilst experienced members of the team will help you develop your skills and confidence. We interact frequently with Customer Technical Support and Sales teams so its important that we can communicate ideas and information to people from a non-technical background. You need to have a good all-round understanding of networks design and engineering including systems integration. Importantly, Network Operations Engineers must develop a solid understanding of our products and processes, they must be keen to learn, able to use their experience and initiative to tackle a broad range of problems and contribute to the growing success of the company. Once youve settled into the role, you will be asked to join our call-out rota providing 24x7 support for our ISP services as well as covering both planned and unplanned out of hours work as required.
*Key Responsibilities*
Ensure stable and reliable ISP network services (e.g., access products, service networks and core networks) via day-to-day network performance monitoring.
Network troubleshooting and fault analysis; hardware troubleshooting and replacement/repair.
Trouble ticket generation and response; carrier interface and escalations.
Deployment and maintenance of network monitoring, analysis and reporting tools.
Application of configuration changes via our processes.
Installation of network hardware and software.
Participate in a 24x7 call-out rota.
*Candidate Profile*
Experience of working on network equipment in an ISP environment, a large NOC or other such company associated with networking.
Experience with Mikrotik CCR and Cisco are very relevant.
CCNP certified or equivalent level of knowledge with relevant 3–5-year experience.
Good understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Routing Protocols (BGP, OSPF, ISIS); Quality of Service; Ethernet (STP, RSTP, .1q VLANs, QinQ).
Good working knowledge of BRAS / LNS / L2TP / PPPoE.
Basic understanding of AAA platforms such as Radius and/or TACACS.
Familiar working in a data centre environment.
Knowledge fibre optics and WDM systems and cabling structures.
Basic Linux/UNIX skills ideal.
Able to analyse problems and conduct effective fault diagnosis and system recovery.
Clear communicator (written and verbal).
Capable of pr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQyNTM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1233276&xid=1555_42537
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Our client a Global Tech firm is seeking a SAP Sales Specialist to join their team in Sandton. They offer stability, growth, attractive salary, benefits, exposure and an excellent working environment.
As a SAP Sales Specialist, youll be responsible for the development of client relationships and providing consulting services to internal customers. You will also support clients in their business cases. Your primary responsibility is to build strong client relationships by delivering high-quality solutions on time and within budget while meeting all project requirements.
*Requirements*
* Interpret and execute business cases by developing sales materials and presentations to meet the customers requirements
* Create and maintain client relationships, build rapport with clients, conduct sales demonstrations and interact with customers to analyze their business needs.
* Compile customer insight data that pertains to the customers business, especially where there are potential future improvements or requests.
* Articulate and present customer issues, requirements, and ideas to peers, management, and other stakeholders.
* Prepare business case estimates, quotations, and proposals to clients.
* Collaborate with sales and marketing managers to provide support in the creation of the business case.
* Participate Creates sales proposals, presentations, and deals
* Develops sales plans in conjunction with internal clients and external contacts.
*Qualifications*
* Six years of experience in SAP sales, marketing and/or business development with a strong background in business processes and systems administration.
* Demonstrated ability to work independently and as part of a team, both as a junior executive and senior executive.
* Capable of excelling both individually and within a team environment.
* Must possess integrity, be trustworthy, and be able to comply with internal and external rules and regulations.
SAP, Sales, Specialist, SAP Sales Specialist, SAP, Customer Insight Data, SAP Sales, Business Development, Business Processes, Systems Administration
Benefits and Bonus
SAP, Sales, Specialist, SAP Sales Specialist, SAP, Customer Insight Data, SAP Sales, Business Development, Business Processes, Systems Administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQxMjI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1232883&xid=1555_41225
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Our client a Global Tech firm is seeking a Sales Specialist within the IT sector to join their team in Sandton. Our client offers great benefits, stability, growth and an attractive salary.As a Sales Specialist, youll support the sales team by providing input on market trends and opportunities. You will also provide direction to the business development teams regarding new leads or prospects, as well as identify gaps in existing client lists. You may have a single role in the organisation or lead a team of staff who are responsible for generating revenue from clients within your assigned geographic area. Your work will often reach across all areas of the business.Requirements Provides technical support to internal clientsLeads engagements with 3rd party customers.Creates and maintains relationships with customers and vendor partners.Manages communication and marketing requirements for client engagement.Qualifications Degree in Technical or Sales FieldRelevant vendor certifications would be advantageousWork Experience Required At least 4 years sales experience working in a large IT companyA good understanding of the vast range of IT operations and company service offeringsThorough experience in specialist (focus area) products and understanding of industry best practicesDemonstrated experience in working closely with a variety of relevant vendorsProven sales and client engagement experienceDemonstrated business development experience with the requisite understanding of relevant markets and market penetration strategies
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Complement Recruitment are recruiting for a Client Services Team Lead (Manager) for a permanent position based in Sandton, Johannesburg, Gauteng. The Team Lead is responsible for ensuring completeness and accuracy of processed sales orders by the business centre, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required and work in conjunction with the supply chain and finance departments. Experience in a national and international organisation or business will be beneficial. R500-550K CTC Per Annum.Minimum Requirements:We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.Matric, 3 Year tertiary qualification Degree or BA/BCom Degree.Fluent in Afrikaans and English well spoken5 years of professional/Corporate experience3+ years’ experience as a Senior Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.High Competency level, Mature – individual must have a career and progression plan for themselfAble to lead upwards – coach, manage, mentor, delegate, train and have a leadership quality that inspires and motivates staff – able to take criticism, and manage poor performance (fair, but assertive) – 2 direct reportsProficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; MS Office (Excel) and JD EdwardsExcellent oral and written communication skills.Strong business acumen and product knowledgeExcellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areasStrong ability to internalize the diversity & complexity of SA markets & to identify opportunities based on thisStrong communication skills and ability to engage with different cultures in the SAPersonal AttributesLives up to the Organisations Leadership Principles:Set high ambitions and challenge your teamBe open and honest about performanceShow visible and decisive leadershipFocus teams on delivering business resultsHigh integrity and ethical behaviourPassionate about the company Mission, Vision and ValuesQuick learner, intellectual capacity with a high degree of common sense, resourcefulness, and flexibilityVery organized and structured with the ability to successfully manage deadlines as well as handle ambiguityAbility to balance needed attention to detail with a pragmatic view on opportunity, impact and feasibilityDetail orientedGrowth mind-set, ability to priorities and multi-taskStrong communication skills and ability to interact with different cultures in SATeam player with a strong “customer/service” orientationAble to spot a business opportunity and take correspon
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Job Description:· Develop and oversee the overall Company global marketing strategy.· Conduct continuous market research and monitor sector trends (acquisitions, pricing changes, and new products and features), to ensure business strategy is targeted.· Design branding, positioning, and pricing strategies.· Present ideas and consult on final marketing deliverables with the internal teams respectively. Specifically, sales, product, and account management teams to generate leads for the business.· Operate across functions to help in product marketing, create lead-generation campaigns, and execute the annual marketing plan.· Identify new opportunities to generate content, engage thought-leaders and create campaigns aimed at increasing awareness of the business.· Generate and manage stakeholder relationships, which include managing PR with associations and influencers.· Prepare and manage monthly, quarterly and annual budgets for the Marketing department.· Develop and monitor team goals, while striving for continuous improvement and team performance.· Coordinate sales and marketing efforts to boost brand awareness.· Participate in the quarterly and annual planning of company objectives.· Manage and coordinate key messaging, aid in collateral creation, and promote the event through a multi-channel marketing strategy.· The role is a full-stack global marketing role with management of end-to-end marketing responsibilities of the business. Primary Skills Required· The candidate should display entrepreneurial skills and instinct in undertaking high-level strategic analysis and planning, together with the development of innovative value propositions for customers globally.· Good understanding & appreciation of brand and marketing concepts. Willing to learn on the go.· Experience in PR management or working at a PR agency handling leading tech brands.· Strategic thought on concept creation, messaging, utilization of design principles.· Creative thinking and wide exposure to good marketing references.· Excellent communication skills. Traits Expected· Proactive and positive in attitude.· Entrepreneurial and aggressive in nature.· A-team worthy, accountable and competitive.· Collaborative as well as independent manager – a flexible approach.· Agile and flexible for the start-up environment and to work with a global/diverse team. Qualification requirements•BSc or MSc in Marketing or relevant field.•Work experience as Head of Marketing or VP Marketing, preferably within the retail/fashion industry.•Experience running successful marketing campaigns.•Solid knowledge of web analytics and Google Adwords.•Experience with CRM software.•Leadership skills with the ability to set and p
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We have an exciting opportunity for a Data Analyst to join our Sales Support team. The ideal candidate will analyse and drive best practice with client data and ensure continuous improved support on data quality across Direct sales, focusing on optimal output by ensuring continuous trend analysis and recommendations to improve overall conversions and ratios
* A Matric Certificate or Equivalent NQF Level 4 Qualification
* SQL Certification
* Post Matric Qualification in data analytics
* Data Software certification e.g. Power BI or Tableau
* Excel at an advanced proficiency level
* Post Graduate Program in Data Analytics
* Minimum 5 years in a similar environment (Data management and or Software management)
* Collate, analyse, research and validate various data sources internally and externally for specific internal stakeholder use.
* Analyse, identify and report on specific trends to achieve the departmental objectives and strategy.
* Design/Develop data reporting to support internal stakeholders on improving efficiencies on sales
* To analyse previous sales data and market trends to develop forecasts and projections for current and annually budgeting
* Maintain effective, collaborative relationships with key stakeholders & clients to ensure quality data
* Respond within agreed turnaround times to all stakeholder or client requests.
* Building and maintaining sound relationships with internal and external stakeholders
* Analyse business data, goals, process and make recommendations to improve existing processes
* Identify ongoing areas for improvement and savings opportunities across client data bases
* Continuous monitoring and feedback on performance for new / enhanced products to ensure viability Ensure self-adherence to all regulatory & legislative & audit requirements
* Accurate reporting on data
* Analyse sales data to identify possible risk and communicate to stakeholders
* Collate, analyse, research and validate various data sources internally and externally for specific internal stakeholder use.
* Analyse, identify and report on specific trends to achieve the departmental objectives and strategy.
* Design/Develop data reporting to support internal stakeholders on improving efficiencies on sales
* To analyse previous sales data and market trends to develop forecasts and projections for current and annually budgeting
* Maintain effective, collaborative relationships with key stakeholders & clients to ensure quality data
* Respond within agreed turnaround times to all stakeholder or client requests.
* Building and maintaining sound relationships with internal and external stakeholders
* Analyse business data, goals, process and make recommendations to improve existing processes
* Identify ongoing areas for improvement and savings opportunities across client data bases
* Continuous monitoring and feedback on performance for new / enhanced products to ensure viability Ensure se
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The Online Campaign Specialist would be responsible for the support of marketing programs including channel support tactics, as well as all other E-Commerce activities to achieve company objectives.The position would also help manage the majority of the administrative tasks as well as provide the necessary day-to-day and provide project support to all team members. It further includes managing all marketing-related campaigns across digital platforms and promoting superior customer engagement and intimacy, website traffic and sales by strategically utilizing all aspects of the social media marketing roadmap. This is achieved through optimizing content so that it is engaging on social media channels and by promoting the brands by providing support to current and prospective players.
*Budgeting/Financial Management:*
• Prepare, manage and administer the marketing budget in collaboration with the Senior Product Manager
*Grow Sales through Targeted Marketing Strategies:*
• To grow sales and establish brand awareness with customers through market penetration of exciting and expanded game portfolios and higher percentage of guaranteed jackpot pay-outs
*Marketing and Communications:*
• Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic marketing plan
• Market through various channels and segment databases working with large data sets
• Develop business cases for marketing programs at the proposal stage and make recommendations on marketing tactics
• Evaluate the impact of marketing programs in achieving their stated objectives.
• Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
• Propose and manage marketing research projects to generate consumer insights in support of improved marketing strategy and communications
• Partner with creative teams, other internal stakeholders, and external agencies and vendors
• Lead the execution of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes
• Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels• Working in partnership with the creative team and other departments, develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets
• Identifying opportunities to increase product and brand awareness.
• Steering the design, development and implementation, including the look, feel and positioning, of all company-wide communication platforms (web, electronic, print, social media) to ensure a consistent, cutti
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Complement Recruitment are recruiting for a Consumer Support Specialist to assist the Customer Services department and key accounts for a global organisation based in Sandton Johannesburg, Gauteng. The Specialist is responsible for ensuring completeness and accuracy of processed sales orders by issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all Quotations submitted and ensure timeously completion, reporting and analysis of Quotations as required. A Internal Sales Coordinator, or Project/Key Account Coordinator would also be suitable, looking to develop and grow into a key accounts, sales management role. From no specific industry, yet must be able to multitask and manage multiple projects and have intermediate-advanced Excel skills, highly articulate, English First Language, additional Afrikaans second language preferred. Salary: Market Related, Benefits, PermanentMinimum Requirements:3+ years’ experience as a Customer Service Representative with a proven knowledge of EDI processing, credit/debit processing, or special account handling.Completed 3-year tertiary qualification (BA Degree) degree or equivalent.Proficient computer skills including MS Office Suite (Word, Excel and PowerPoint), and CRM (Salesforce) databases; working knowledge of MS Office Knowledge of Enterprise One/One World systems by JD EdwardsExcellent oral and written communication skills.Strong product knowledge on all portfolio’s – additional training will be providedStrong business acumen and product knowledgeExcellent numerical skills with an analytical approach to Customer Services and the ability to construct fact-based recommendations on improvement areasStrong ability to internalize the diversity and complexity of SA markets and to identify opportunities based on thisStrong communication skills and ability to engage with different cultures in the SA.Skills And Knowledge:We are looking for an experienced, analytical consumer support specialist with a proven track record in delivering effective client retention and maintenance services.Duties:Releases Backorders following stock receipt.Works closely with Sales reps. to ensure excellent customer service.Answers incoming phone calls from customers/stakeholders and perform duties including process sales orders, quotations, issue return authorizations, answer questions on products and/or services, research orders and other actions to resolve problems, and forward customer leads to the appropriate Sales Representative or Regional Sales Manager.Ensures efficient and effective processes for sales order entry, return authorisations, credits, complaint handling, and other customer-service duties.Assist customers with pricing queries as per relevant approved price list.Works closely with Sales reps. to ensure timeous completion of Quotations received.Daily tracking of all Quotations received and submitted.Assist in processing incomi
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We have an exciting opportunity for an Operations Specialist to join our Direct Sales team. The ideal candidate will be responsible for:
* Provide support and direction, whilst driving out benchmark operational ability for Direct Sales.
* Perform risk identification, assessment, and control testing to best practices.
* Ensure implementation & sustainably driven out across the operational disciplines including Call Centre practices; Risk & Control management; Compliance management; Process optimisation and implementation; Customer drivers; MIS & reporting and Project implementation.
* Provide KI supervisory function to Innovation Group Distribution Operations and ensure that the division is compliant to FSCA requirements
* Matric Certificate or Equivalent NQF Level 4 Qualification
* Post Matric Qualification in Risk and compliance management
* Relevant experience in process design
* A minimum of 3 - 5 years experience in a specialist role with 5 years in compliance and risk role
* Effectively manage risk and compliance to ensure industry & IG standards are adhered to
* Mitigate and avert negative financial implication of non-adherence
* Drive out risk and compliance awareness and training to ensure business compliance
* Implement an effective Risk Register
* Implement an effective complaints and escalation management process, tracking and reporting
* Build relationship with internal and external stakeholders
* Drive benchmark reporting including business and people aspects
* Always ensure Client and Business satisfaction
* Monitor compliance with the FAIS Act
* Submit compliance reports and other compliance related reports to the Company Compliance Officer
* Supervise the compliance function within the operations, which is established by the FSCA
* Effectively manage risk and compliance to ensure industry & IG standards are adhered to
* Mitigate and avert negative financial implication of non-adherence
* Drive out risk and compliance awareness and training to ensure business compliance
* Implement an effective Risk Register
* Implement an effective complaints and escalation management process, tracking and reporting
* Build relationship with internal and external stakeholders
* Drive benchmark reporting including business and people aspects
* Always ensure Client and Business satisfaction
* Monitor compliance with the FAIS Act
* Submit compliance reports and other compliance related reports to the Company Compliance Officer
* Supervise the compliance function within the operations, which is established by the FSCA
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Our client a Global Tech firm is seeking a SAP Sales Specialist to join their team in Sandton. They offer stability, growth, attractive salary, benefits, exposure and an excellent working environment.As a SAP Sales Specialist, youll be responsible for the development of client relationships and providing consulting services to internal customers. You will also support clients in their business cases. Your primary responsibility is to build strong client relationships by delivering high-quality solutions on time and within budget while meeting all project requirements.Requirements Interpret and execute business cases by developing sales materials and presentations to meet the customers requirementsCreate and maintain client relationships, build rapport with clients, conduct sales demonstrations and interact with customers to analyze their business needs.Compile customer insight data that pertains to the customers business, especially where there are potential future improvements or requests.Articulate and present customer issues, requirements, and ideas to peers, management, and other stakeholders.Prepare business case estimates, quotations, and proposals to clients.Collaborate with sales and marketing managers to provide support in the creation of the business case.Participate Creates sales proposals, presentations, and dealsDevelops sales plans in conjunction with internal clients and external contacts.Qualifications Six years of experience in SAP sales, marketing and/or business development with a strong background in business processes and systems administration.Demonstrated ability to work independently and as part of a team, both as a junior executive and senior executive.Capable of excelling both individually and within a team environment.Must possess integrity, be trustworthy, and be able to comply with internal and external rules and regulations.
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A New Business Development Consultant position has opened within the groups business unit, in Johannesburg. This role will be focused on the business development for multiple HR and Talent Management Systems.The Business Development Consultant will contribute to driving the groups Business Units growth and market reach within Africa. As a business development consultant, youll identify new business opportunities in order to generate revenue, improve profitability and help the business grow to Dream 2025.Essential requirements: Focus on F1 and F2 activities.Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing marketsResearch new opportunities for the groupDrive new business activation for the groupFoster and develop relationships with customers/clientsUnderstand the needs of your customers and be able to respond effectively with a plan of how to meet theseSystem Demonstration setup and presentationStrategic thinking and carrying out necessary planning in order to implement operational changesCompile client contracts and proposals in accordance to the business ruleshave a good understanding of the businesses products or services and be able to advise others about themQualifications and experience: 3-year Bachelor’s Degree or equivalent in either Business or HR ORMinimum 3 to 5 years business development experience (client research, identifying client triggers, cold calling clients in the eLearning and Talent Solution space)Essential competencies and personal attributes Previous experience in sales role, preferably in learning / talent solutions salesMust have good industry/business and technical knowledge in order to draw on when doing research and having introductory conversations with prospects and clientsExude tenacity and drive to seek new business and meet or exceed targetsInterpersonal skills for building and developing relationships with clientsWritten and verbal communication skills - needed for communicating with a range of people, both internally and externally, as well as presentation skillsThe ability to analyse sales figures and write reportsA flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment initiative and the confidence to start things from scratch.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3NjcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211507&xid=1108_57671
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Sandton - The Database Administrator operates within the internal Information Technology departments of the company or client facing service department and takes responsibility for the performance, integrity and security of large, more complex databases and processes. Individuals in this role take responsibility for the design, implementation, and administration of Oracle database management systems.Database Administrators work closely with System Administrators, Change Control, Release Management, Service Delivery Management, Capacity and Availability Management to establish the needs of users, monitoring user access and security.They install administer and maintain database servers, control access permissions, administer complex databases, and ensure optimal performance and ensure database recoverability in the event of a disaster. Qualification/Professional CertificationsMatric, Diploma, Bachelor’s Degree, in Computer Science / Information Technology, or equivalentOracle database certification & knowledge of Unix, storage subsystems advantageousExcellent communicator, and high levels of proficiency in the English language – speaking, read and write.Ability to create and maintain strong working relationships with colleagues and customers. Experience and Core SkillsExperience in the capacity of a Senior Database Administrator.Experience in Cloud Hyperscale’s (Oracle OCI, AWS & Azure) advantageousCore Database Administration: administration, maintenance, performance tuning, security, backup and recovery, high availabilityExperience with Oracle Data Guard (DG), Oracle Real Application Cluster (RAC)Unix and PL/SQL scripting knowledge advantageousExperience in Oracle’s Engineered Systems, Oracle Exadata, Oracle Supercluster advantageousExperience in Platform & Database MigrationsOracleMinimum 6 Years Database Administrator Experience on Oracle in a senior capacityA solid understanding of Core Database AdministrationExperience in designing and implementing High Availability and Disaster Recovery solutions:Oracle RAC and Oracle Data GuardExperience in database migrations, and administration on multiple platformsA solid understanding of Windows, Unix/Linux, Solaris Operating SystemsSolid understanding of Oracle Rman backup and recovery. Additional SkillsDisplay accuracy and attention to detail when dealingAble to cope well in conflict situationsBe able to work both in a team and aloneAbility to work well under pressure, especially in maintaining a balanced and logical approachSelf-motivated and self-managedAble to use initiative and take ownership of deliverables and projectsExcellent Written and verbal communicationStructured working methods Responsibilities: FinancialProvide input into the Presales and Sales processesAccurate timekeeping ClientRespond to customer requestsWork with technical contacts from other teams or external partners on integration projectsBusiness consulting in database environments as well as architecting solutions to customer r
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188546&xid=1266_49842
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As a Sales Specialist, youll support the sales team by providing input on market trends and opportunities. You will also provide direction to the business development teams regarding new leads or prospects, as well as identify gaps in existing client lists. You may have a single role in the organisation or lead a team of staff who are responsible for generating revenue from clients within your assigned geographic area. Your work will often reach across all areas of the business
* Provides technical support to internal clients
* Leads engagements with 3rd party customers.
* Creates and maintains relationships with customers and vendor partners.
* Manages communication and marketing requirements for client engagement.
* At least 4 years’ sales experience working in a large IT company
* A good understanding of the vast range of IT operations and Dimension Data service offerings
* Thorough experience in specialist (focus area) products and understanding of industry best practices
* Demonstrated experience in working closely with a variety of relevant vendors
* Proven sales and client engagement experience
* Demonstrated business development experience with the requisite understanding of relevant markets and market penetration strategies
* Degree in Technical or Sales Field
* Relevant vendor certifications would be advantageous
* At least 4 years’ sales experience working in a large IT company
* A good understanding of the vast range of IT operations and Dimension Data service offerings
* Thorough experience in specialist (focus area) products and understanding of industry best practices
* Demonstrated experience in working closely with a variety of relevant vendors
* Proven sales and client engagement experience
* Demonstrated business development experience with the requisite understanding of relevant markets and market penetration strategies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3MjY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193673&xid=1555_27266
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To manage, co-ordinate and impact sales directly in the Contact Centres via efficient sale agents to customers, to achieve profitable sales growth and customer retention. Establish a customer focus approach to increase sales through the teams and utilization of support personnel, instil a performing culture of teamwork, individual recognition and the growth of each person in the scope of succession planning. Develop, implement and ensure ongoing adherence to specific scripts, policies and procedures as well as enhance current processes for continuous improvement methods
* Achievement of sales targets -volume and R value
* Achievement of campaign targets per client
* Ensure ongoing adherence within the allotted teams to the relevant policies, procedures and practices.
* .
* Update sales information on inbound communication regarding pricing, process changes, scripts, business instructions and the like for the teams
* Ensure that corrective actions are timeously put in place in order to counter any possible negative or destructive impacts on inbound business unit itself.
* Ensure that all customer profiles are accurately and continuously updated on the system for further successful penetration sales strategies.
* Action and pro-actively manage output sourced from various relevant reports (daily, weekly or monthly) generated by the team on any sales related interactions.
* Manage headcount and capacity across client and product requirement applying effective pipeline management
* Achieve conversion, sales per agent and leads per agent efficiencies
* Implement and affect high quality sales calls
* Identify and shift trends impacting key customer processes and experience
* Implement an effective sales framework
* Work with technical staff and other internal colleagues to meet customer needs.
* Arrange and participate in internal client debriefs.
* Develop a rapport with new clients and set targets for sales and provide support that will continually improve the relationship.
* Plan persuasive approaches and pitches that will convince potential clients to do business with the company
* Ensure Quality for compliance scores and outputs are productive and in line with expected standards.
* Nurture and maintain high performance/quality standard of sales agents.
* Foster and maintain a highly productive team, which is effectively. structured, and work that is fairly allocated to achieve the sales targets set
* Ensure that all customer needs are accurately and proactively identified and attended to.
* Ensure customers are confident that they are dealing with a company where the fair treatment of customers is central to the firm culture.
* Ensure products and services marketed and sold in the retail market are designed to meet the needs of identified customer groups and are targeted accordingly.
* Ensure customers are given clear information and are kept appropriately informed before, during and after the t
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYxNjUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1251517&xid=1555_61653
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To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Knowledge: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Skills: Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Custome
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yOTJfMTk4NDA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1165160&xid=292_198404
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Multinational Pharmaceutical Market Leader.
Requires an experienced, customer focused, calm, efficient and professional Expeditor who has an excellent sense of time management, situational awareness, fantastic problem solving skills, outstanding admin accuracy and the ability to communicate at all levels. You will be completely responsible for client on-boarding, placing and confirming orders, ensuring all authorisations are secured with multiple cost centres and medical staff, query and compliant resolution, ensuring all changes on masterdata are updated, managing consumer sales activities, despatching stock and monthly follow ups. This role is challenging and fast paced so only top draw experienced individuals will be considered.
Matric plus relevant tertiary experience essential. +10 years’ experience in a similar role.
* Ability to communicate confidently and eloquently with customers in professional spoken and written English
* Customer advocacy, empathy and keen attention to detail
* Ability to understand the full expeditor model and engage with multiple departments efficiently and timeously
R35 000 CTC – R30 000 CTC
Matric plus relevant tertiary experience essential. +10 years’ experience in a similar role.
* Ability to communicate confidently and eloquently with customers in professional spoken and written English
* Customer advocacy, empathy and keen attention to detail
* Ability to understand the full expeditor model and engage with multiple departments efficiently and timeously
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI4NTk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198025&xid=1555_28595
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