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Results for customer service jobs in "customer service jobs" in Durban in Durban
1
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, enga
https://www.jobplacements.com/Jobs/A/Assistant-Store-Manager-KwaZulu-Natal-Empangeni-1279525-Job-Search-04-10-2026-01-00-17-AM.asp?sid=gumtree
5d
Job Placements
1
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, engaging and productive working e
https://www.jobplacements.com/Jobs/S/Store-Manager-KwaZulu-Natal-Empangeni-1279527-Job-Search-04-10-2026-01-00-17-AM.asp?sid=gumtree
5d
Job Placements
1
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Looking for a driven Internal Sales professional with experience in electrical distribution or working with electrical products. In this role, a key part will be played in driving sales and delivering excellent customer support, including managing incoming leads, engaging with clients, and processing sales transactions efficiently. This is a great opportunity for someone with industry knowledge who thrives in a fast-paced, customer-focused environment. Responsibilities:Follow up on inbound inquiries and leads via phone, email, and other communication channels.Engage with both prospective and existing customers to understand their requirements and recommend suitable products or services.Build and maintain strong client relationships to encourage repeat business and long-term partnerships.Prepare and issue quotations, proposals, and sales orders, as well as process incoming sales orders accurately and efficiently.Maintain detailed and up-to-date records of all customer interactions and sales activities to ensure effective tracking and reporting.Stay informed on product offerings, services, and industry developments to provide accurate and relevant information to customers.Educate customers on product features and benefits to support informed purchasing decisions.Collaborate closely with internal teams to ensure a seamless and efficient end-to-end sales process.Requirements:Grade 12 (Matric) or equivalent qualification at NQF Level 4.At least 2 years experience in an internal sales or customer service position, preferably within the electrical products or related industry.Solid knowledge of sales methodologies and customer service best practices.Competent in the use of sales systems, CRM platforms, and related software tools.
https://www.jobplacements.com/Jobs/I/Internal-Sales-1280130-Job-Search-04-13-2026-04-09-27-AM.asp?sid=gumtree
2d
Job Placements
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Minimum RequirementsMatric (NQF Level 4)23 years relevant experience (45 preferred) in service coordination/technical supportExperience working with field service techniciansKnowledge of timesheets, job cards and service documentationExperience in asset and fleet/vehicle maintenance coordinationProficient in Microsoft Office and internal job management systemsStrong communication, organizational and multitasking skillsAbility to work under pressure with high attention to detail Duties and Responsibilities Liaise and coordinate with field service technicians for service attendancesManage and process job cards, service requests and internal system updatesCheck, follow up and ensure accuracy of timesheets and work reportsCoordinate scheduling and planning of technicians and apprenticesOversee asset management, including tracking tools and equipmentMonitor and coordinate fleet/vehicle maintenance, ensuring timely servicing and repairsArrange service attendances and provide operational support to Technical AdvisorsMaintain accurate records and filing of all service-related documentationAssist with administrative tasks and invoicing supportEnsure compliance with company procedures and quality standards
https://www.jobplacements.com/Jobs/C/Customer-Service-Co-ordinator-1281588-Job-Search-04-16-2026-04-29-52-AM.asp?sid=gumtree
9h
Job Placements
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Your RoleKey Responsibilities (KPIs):Customer Portfolio Management: Organise and manage customer interactions using historical data and planned visits; use reports to maintain service quality and control budgetsSales Execution: Identify customer needs, present suitable solutions, prepare for calls, introduce products, and follow upAdministration: Maintain accurate records, process orders, update customer data, and manage quotations, contracts, and expense reportsInbound Call Handling: Resolve queries, provide product information, and manage delivery arrangements, including stock and delivery issuesBTS (Back to School): Promote BTS programmes to new and existing schoolsCommunication: Build and maintain strong relationships with internal teams, staff, and client departmentsPerformance Criteria:Conduct daily customer visits with professionalismAchieve sales targetsEnsure accurate order processing and contract updatesHandle calls promptly and courteouslyAdhere to company policies and proceduresMaintain strong interpersonal relationships and represent the company effectivelyQualifications & Experience:Matric (and a Sales/Marketing Diploma preferred)5+ years relevant sales experience What youll need and be able to demonstrate:Valid drivers licenseComputer literacy + CRM know-howStrong communication + customer service skillsSales & planning abilitiesBusiness calculations (GP, ratios)
https://www.jobplacements.com/Jobs/S/Sales-Consultant-1280699-Job-Search-04-14-2026-04-35-56-AM.asp?sid=gumtree
1d
Job Placements
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We are currently looking for a Floor Manager.JOB DESCRIPTIONResponsibilities:• Driving turnover to ensure the achievement of targets• Controlling expenses• Managing stock losses to ensure shrinkage is in line with the Company standard• People management, including recruitment, development of staff, employee relations, performance management• Executing in-store merchandising strategy and standards• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersQualifications & Experience:• A Matric certificate.• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.Skills:• Builds Customer Loyalty• Customer Service Delivery• Customer Value Management• Customer-Focused Approach• Effectively Presents Solutions• Initiates Compelling Sales Conversations• Knows the Buying Influences• Leverages Digital Communications with Customers• Manages Resistance• Managing the Sales Process• Navigates Customer Challenges• Negotiation & Selling• Planning & Organizing• Policy & procedures• Strategic Sales Planning• LeadershipKindly Email CVs to;recruitment@hirepowersolutions.co.za
3mo
Hire Power Solutions
1
Key ResponsibilitiesPresent, promote, and sell products and services to existing and prospective customers.Perform cost-benefit and needs analysis of existing and potential customers to meet their requirements.Establish, develop, and maintain positive business and customer relationships.Reach out to customer leads through cold calling, referrals, and market research.Deliver persuasive sales presentations and product demonstrations to highlight value propositions and benefits.Maintain in-depth knowledge of products and services, as well as relevant industry trends.Assist customers in identifying offers that best match their preferences.Provide after-sales support to ensure quick resolution of customer issues and complaints, maximising satisfaction.Achieve and maintain agreed sales targets and quotas.Analyse market potential, track sales progress, and compile sales and status reports.Provide management with feedback on customer needs, problems, interests, competitive activity, and opportunities for new products or services.Keep up to date with best practices and promotional trends in the market.Continuously improve performance through constructive feedback.Serve as the main point of contact between the business and its customers.Contact potential buyers, present products and services, answer queries, and negotiate pricing.Explore new markets, territories, and customer segments to drive business growth. Minimum RequirementsMinimum of 3 years sales experience.FMCG industry experience preferred.Proven track record of achieving or exceeding sales targets.Valid drivers licence.Own reliable vehicle (essential).Strong communication and presentation skillsExcellent negotiation and closing abilityRelationship-building and customer-focused approachSelf-motivated and results-drivenStrong planning, organisation, and time-management skillsAbility to analyse market data and prepare reportsIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
https://www.jobplacements.com/Jobs/S/Sales-Representative-FMCG-Consumer-Goods-1278962-Job-Search-04-08-2026-16-13-26-PM.asp?sid=gumtree
6d
Job Placements
1
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Communications Specialist – Student Engagement | Durban (Renewable Contract)
https://www.executiveplacements.com/Jobs/C/Communications-Specialist-1279530-Job-Search-04-10-2026-01-00-17-AM.asp?sid=gumtree
5d
Executive Placements
1
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Hi there Here is an opportunity to earn money in the comfort of your home, you only need a phone and data or WiFi.All you do is register and get your first R400 payment withdrawable and watch 3 videos every day to earn moreHere is a link below:https://richpuch-bsrtci.xyz/ZAMNBVCXZLKJZA.html?pid=r_917731954361577
2d
Berea & Musgrave1
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Part Time Admin / Support Basic computer knowledge / customer support services.Must read / write / speak well.Decent typing skills Pay Attention to detail DurbanEmail clinton.chettywork@gmail.com
3d
Point & Harbour1
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Job Title: Sales Engineer (Projects) Geographical area: Pinetown, KZN The successful incumbent will be responsible for: Support the development of the customer database and build long-term relationships by understanding and interpreting project requirements.Assist in promoting and selling products/services that meet customer needs in terms of scope, quality, pricing, and delivery timelines.Contribute to the preparation of accurate project proposals, including costing models, procurement sheets, PFDs, P&IDs, and detailed quotations.Assist in technical presentations, pre-sales support, and post-sales services, including on-site training and technical backup.Collaborate with internal teams, including sales, technical, and project engineering teams, to ensure smooth project execution and handovers.Participate in marketing activities, trade shows, and support training initiatives to meet sales targets and enhance customer engagement.Qualifications and experience: Engineering Qualification. 3 years experience in similar position.Bulk Handling Equipment and/or Systems are an added advantage.Please apply via our website:
https://www.executiveplacements.com/Jobs/S/Sales-Engineer-Projects-1202437-Job-Search-07-11-2025-04-35-45-AM.asp?sid=gumtree
9mo
Executive Placements
1
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Please apply job with CV job in Durban drycleners looking someone as shop assistant must have matrice also have neat handwriting strong communican customers service available can start immediately
8d
Berea & Musgrave1
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Applications Closed We’ve received an incredible response and have now reached our maximum number of applications for this vacancy.Thank you to everyone who applied!
3d
Other1
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Working Hours: 09:00 – 18:00 (UK Campaign)Salary: Basic R6000 + CommissionJob Description:We are looking for motivated and results-driven Sales Consultants to join our dynamic call center team for a UK-based campaign. If you have a passion for sales, excellent communication skills, and the ability to close deals, this opportunity is for you.Key Responsibilities:Make outbound calls to potential UK customersPresent and sell products/services effectivelyAchieve daily and monthly sales targetsBuild and maintain strong customer relationshipsAccurately capture customer informationRequirements:Previous call center or sales experience preferredStrong communication and persuasion skillsTarget-driven and self-motivatedAbility to work in a fast-paced environmentGood command of EnglishWhat We Offer:Basic salary of R6000Attractive commission structureGrowth opportunities within the companyThis is office based Durban centralContact Sohail on Whatsapp - 0727654931
3d
Other1
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Im based in Durban and i am looking for a job. It can be a working from home or office. I have a Diploma in travel and tourism, certificate for refrigeration and air conditioning and license for code 10. Ive been working as an administrator for years and customer service agent. Please send me a chat, email, whatsup or a call but work related only if you any job available.My email address: nondumisohlongwane@icloud.com.
4d
1
Requirements & QualificationsEducation: Matric (or equivalent qualification).Experience: Minimum of 2 years sales experience within the automotive industry.Customer Service: Proven background in customer service and territory sales management.Industry Knowledge: Solid understanding of the automotive or related industries.Key Accounts: Experience in managing and growing key accounts.Licensing: Valid drivers licence is essential.Communication: Strong verbal and written communication skills, with professional presentation ability.Work Ethic: Self-motivated, able to work independently, and consistently achieve sales targets.Mobility: Willingness to travel within the assigned territory.By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://www.jobplacements.com/Jobs/C/CUSTOMER-SALES-CONSULTANT-AUTOMOTIVE-DURBAN-1270556-Job-Search-04-10-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
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Location: Kwazulu Natal ScopeThis position is responsible for the management of operational, financial, administrative, and customer relations activities in the KZN Region.Key ResponsibilitiesManagement of regional staff, subcontractors, office operations, petty cash, assets, and vehiclesCoordination of technical projects, improvement initiatives, and internal central support functionsCustomer contract management, ensuring deliverables are met in accordance with applicable Service Level Agreements (SLAs)Improvement of customer awareness through continuous evaluation of customer business processes, including proposing, re-engineering, and implementing value-added servicesIdentification of potential sales opportunities within existing accounts and development of relationships with prospective customersAssistance in managing operational budgets (Capex and Opex)Communication and liaison with management regarding regional and project progress, as well as Key Performance Areas (KPAs)Support in financial management through accurate monthly invoicing, improvement of DSOs, and reduction of operational expensesMonitoring of management and settlement reportsKey RequirementsAppropriate tertiary business or technical qualification810 years of related industry experienceWillingness to travel within the region as required
https://www.executiveplacements.com/Jobs/R/Regional-Operations-Manager-1278206-Job-Search-04-07-2026-04-24-03-AM.asp?sid=gumtree
8d
Executive Placements
I'm a lady aged 39, I have experience in front office desk, customer service, I also have experience in sales and Marketing, branding. I have training in hospitality Management, and accounts and office management. 6yrs
Apart from that I have experience in ;
House keeping 3yrs
Data entry and booking keeping 3yrs
I also worked as waiter for 5months.
2d
Umbilo1
Requirements & QualificationsEducation: Matric (or equivalent qualification).Experience: Minimum of 2 years sales experience within the Construction or related industries.Customer Service: Proven background in customer service and territory sales management.Industry Knowledge: Solid understanding of the Construction sectorKey Accounts: Experience in managing and growing key accounts.Licensing: Valid drivers licence is essential.Communication: Strong verbal and written communication skills, with professional presentation ability.Work Ethic: Self-motivated, able to work independently, and consistently achieve sales targets.Mobility: Willingness to travel within the assigned territories, which include but not limited to: Durbanville, Maitland, Somerset -West, Strand, Gordons-Bay, Blackheath, Parow, Epping, Stellenbosch, Bellville.By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://www.jobplacements.com/Jobs/C/CUSTOMER-SALES-CONSULTANT-CONSTRUCTION-CAPE-TOWN-1270559-Job-Search-04-10-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
Key ResponsibilitiesDepartment Design & LeadershipPartner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development.Design scalable workflows for billing, retention, missed collections, and client escalation handling.Set up foundational reporting, KPIs, and feedback loops to track billing health and customer satisfaction.Billing & Debit Order ManagementArchitect and manage end-to-end debit order processes, including collections, retries, reversals, and reporting.Liaise with debit order service providers and ensure technical and financial alignment.Administer insurance policy books with accurate reconciliation of premium payments vs. policy status.Oversee missed debit resolution and develop proactive collection strategies.Track and escalate premium-related issues to ensure policy integrity and compliance.Customer Service & RetentionHandle and resolve customer queries related to claims, billing issues, missed payments, and cancellations.Build and train a customer support team capable of managing inbound and outbound retention workflows.Implement retention strategies for clients at risk of lapsing, using data-driven engagement and objection handling.Ensure a seamless claims experience by coordinating with underwriters and policy administrators.Compliance & Process ExcellenceDocument all billing, retention, and support processes for internal use and audit compliance.Ensure strict POPIA compliance in all customer communications and data handling.Contribute to onboarding new insurance products/books, ensuring systems and service readiness.â?? RequirementsExperience & Skills:3+ years in billing, finance operations, customer service, or insurance administration.Proven ability to manage and improve debit order collection systems.Demonstrated experience in building or scaling a support or finance function.Proficiency in using CRM and ticketing systems (e.g., Salesforce, Zoho, Freshdesk).Strong analytical, process-mapping, and reconciliation skills.Excellent communication, leadership, and negotiation skills.Bonus if you have:Insurance, claims, or financial services background.Project management experience.Experience with tools like Debi Check, Netcash, Sage, or Xero.ð??? What We OfferCompetitive market salary + performance incentives.Flexible working model (remote/hybrid).Hig
https://www.executiveplacements.com/Jobs/B/Billing-Specialist--Customer-Service-Retention-Ma-1200072-Job-Search-07-03-2025-10-06-35-AM.asp?sid=gumtree
9mo
Executive Placements
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