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Results for customer service jobs in "customer service jobs" in Durban in Durban
1
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To start asap. Salary is negotiable and includes a basic, incentives, bonuses and commissions. Previous customer care experience is essential. Salaries start from R4500 upwards depending on experience. * Normal office hours 8am to 4:30pm Monday to Friday PLUS Room for growth. Email CVs to: yes@dotcomafrica.com - Based in Stamford Hill
4d
Greyville1
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Job DesciptionA Fuel Service Station Supervisor would be required to manage daily operations, ensure safety compliance, supervise staff, and handle inventory/cash, aiming for efficiency and profitability.Key responsibilities include scheduling shifts, training employees, monitoring fuel/merchandise levels, addressing customer complaints, and maintaining equipment.This role would require a person 3+ years of experience and knowledge of health/safety regulations. Key ResponsibilitiesOperations & Safety: Supervise daily activities, ensure compliance with environmental and safety protocols, and maintain the cleanliness of the station.Staff Management: Schedule shifts, train new hires, and provide performance feedback to employees.Inventory Control: Monitor fuel stock levels, coordinate vendor deliveries, and manage inventory of retail merchandise.Financial & Admin: Reconcile cash drawers, prepare deposits, process sales, and maintain accurate records of fuel usage.Customer Service: Resolve complaints and ensure high-quality service to customers. RequirementsExperience: Proven experience as a supervisor in a fuel station, retail, or similar environment. Preferably 3 years of experience.Knowledge: Familiarity with safety regulations (e.g., hazardous materials handling) and POS systems.Skills: Strong communication, leadership, and customer service skills.Physical: Ability to work outdoors and lift moderate weight
https://www.jobplacements.com/Jobs/F/Fuel-Service-Station-Supervisor-1259299-Job-Search-2-4-2026-11-48-20-PM.asp?sid=gumtree
3d
Job Placements
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1Life is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform.JOB PURPOSE Conduct outbound policy sales. Initiate the customer relationship and meetvarious KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. RESPONSIBILITIES Customer Relationships DevelopmentMake calls by telephone to customers to offer new products to existing clientbase.Customer Needs ClarificationInterview the customer, following a complex multi-level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potentialcustomers to collect client requirements making detailed notes.Sell Customer PropositionsIdentify the products or services that best meet the customer's needs, usepersonal expertise to propose quantities within standard operating systems,policies and procedures. Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meetcustomer needs.Operational ComplianceDevelop working knowledge of the organisation's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering tomandatory procedures to ensure own work is undertaken to the requiredstandards.Customer Relationship Management (CRM) DataSchedule callback and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities.Performance Management Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance to meet SLA.Sales Opportunities CreationIdentify potential customers by obtaining information, referrals, and recommendations from existing customers.EDUCATION General EducationMatric / Grade 12 or SAQA Accredited Equivalent (Essential) Regulatory Exam 5 (Advantageous)Wealth Management Qualification (Advantageous)EXPERIENCE General Experience2 or more years telephonic sales experience (Essential)Experience in cold calling (Advantageous)
9h
OtherSavedSave
34 year old female based in Phoenix, Durban seeking a part time job doing books for small companies as a side line job, I am able to compile vat and purchases, capture IRP certificates, capture accounts, data capturing, phoning customers for accounts not paid, etc. if you are interested contact me on 0647917985.
10h
OtherSavedSave
I'm looking for a job in and around Durban.Im an African female I have Matric and my work experiences include wholesale,retail,cashier,merchandising and shop assistant.Im a fast learner and willing to start Immediately.Kindly contact me on my number 0679384071 or email me at Phumlilendaba48@gmail.com
7h
UmlaziSavedSave
Call Center Agent required for legal firm for collections, email : hbr@hbr.co.za
7d
Morningside1
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We are currently looking for a Floor Manager.JOB DESCRIPTIONResponsibilities:• Driving turnover to ensure the achievement of targets• Controlling expenses• Managing stock losses to ensure shrinkage is in line with the Company standard• People management, including recruitment, development of staff, employee relations, performance management• Executing in-store merchandising strategy and standards• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersQualifications & Experience:• A Matric certificate.• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.Skills:• Builds Customer Loyalty• Customer Service Delivery• Customer Value Management• Customer-Focused Approach• Effectively Presents Solutions• Initiates Compelling Sales Conversations• Knows the Buying Influences• Leverages Digital Communications with Customers• Manages Resistance• Managing the Sales Process• Navigates Customer Challenges• Negotiation & Selling• Planning & Organizing• Policy & procedures• Strategic Sales Planning• LeadershipKindly Email CVs to;recruitment@hirepowersolutions.co.za
1mo
Hire Power Solutions
1
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Role purpose To provide technical and diagnostic assistance in the service department. Responsible for repair and preventative maintenance of forklifts and warehouse equipment on site and off site Minimum Requirements 5 Years experience with servicing and repairing of electric lift trucks essential.Knowledge of basic mechanical systems will be an advantage.IC Knowledge and experience added advantageMust have a RED SEAL Diesel / Auto Electric / Forklift Trade Test certificate.Must be able to communicate with customers at all levels.Must adhere to all SHE requirements.Valid drivers licence.Duties will include Repairing, service and maintain IC and Electrical forklifts on customer sites and WorkshopComplete job cards/ PhoneAppCommunicate with Managers, Call Centre, and CustomerHousekeeping, clean-up of all maintenance areas/work areas daily.Assisting with other general maintenance activities.Traveling required to service and repair on sitesSite and of-site maintenance of IC and Electrical Range
https://www.jobplacements.com/Jobs/F/Forklift-Technician-1259518-Job-Search-02-05-2026-04-27-01-AM.asp?sid=gumtree
3d
Job Placements
1
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Dear potential employer
I have a diploma in financial management, End user computer certification with +5 years experience in sales and administration
Looking for a job opportunity should you have anything in your company kindly contact me.
Thank you
6d
12
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More information cell me 0782415766
7d
Chatsworth1
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We are seeking a dedicated IT Support Professional with over five years of practical service delivery experience in desktop support and generalist IT environments. The successful candidate will provide effective onsite and remote support across client sites, deliver basic network and server support, and act as a key liaison between clients and service providers.What youll do:Onsite and Remote Support to Client sites.Basic Network SupportLiaison between client and providerCall ManagementYour Expertise:5 + Years practical in-service delivery; desktop support; generalist. Basic Server Support. Basic Network SupportQualifications:Grade 12A+N+Soft SkillsITIL is advantageousMobility SupportWindows 10/11 & macOS supportActive Directory & Azure AD (Basic)Basic networking (IP, DNS, DHCP, Wi-Fi)Printer and peripheral troubleshootingMicrosoft 365 (Outlook, Teams, OneDrive, SharePoint)
https://www.executiveplacements.com/Jobs/C/Customer-Service-Engineer-I-1258869-Job-Search-02-04-2026-03-00-16-AM.asp?sid=gumtree
4d
Executive Placements
1
Key ResponsibilitiesDepartment Design & LeadershipPartner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development.Design scalable workflows for billing, retention, missed collections, and client escalation handling.Set up foundational reporting, KPIs, and feedback loops to track billing health and customer satisfaction.Billing & Debit Order ManagementArchitect and manage end-to-end debit order processes, including collections, retries, reversals, and reporting.Liaise with debit order service providers and ensure technical and financial alignment.Administer insurance policy books with accurate reconciliation of premium payments vs. policy status.Oversee missed debit resolution and develop proactive collection strategies.Track and escalate premium-related issues to ensure policy integrity and compliance.Customer Service & RetentionHandle and resolve customer queries related to claims, billing issues, missed payments, and cancellations.Build and train a customer support team capable of managing inbound and outbound retention workflows.Implement retention strategies for clients at risk of lapsing, using data-driven engagement and objection handling.Ensure a seamless claims experience by coordinating with underwriters and policy administrators.Compliance & Process ExcellenceDocument all billing, retention, and support processes for internal use and audit compliance.Ensure strict POPIA compliance in all customer communications and data handling.Contribute to onboarding new insurance products/books, ensuring systems and service readiness.â?? RequirementsExperience & Skills:3+ years in billing, finance operations, customer service, or insurance administration.Proven ability to manage and improve debit order collection systems.Demonstrated experience in building or scaling a support or finance function.Proficiency in using CRM and ticketing systems (e.g., Salesforce, Zoho, Freshdesk).Strong analytical, process-mapping, and reconciliation skills.Excellent communication, leadership, and negotiation skills.Bonus if you have:Insurance, claims, or financial services background.Project management experience.Experience with tools like Debi Check, Netcash, Sage, or Xero.ð??? What We OfferCompetitive market salary + performance incentives.Flexible working model (remote/hybrid).Hig
https://www.executiveplacements.com/Jobs/B/Billing-Specialist--Customer-Service-Retention-Ma-1200072-Job-Search-07-03-2025-10-06-35-AM.asp?sid=gumtree
7mo
Executive Placements
1
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Key Responsibilities:Team Leadership & Training: Guide, mentor, and train the existing team of Client Relations Officers/Telesales Agents. Develop and implement coaching programs focused on advanced voice modulation and luxury client communication.Client Engagement: Personally handle interactions with high-value clients, delivering outstanding customer service and building strong, lasting relationships.Quality Assurance: Monitor team performance, call quality, and adherence to service level standards. Handle escalated customer queries with professionalism.Process Improvement: Assist with the development and refinement of customer service processes and best practices.Autonomy & Time Management: Manage your own time effectively to meet both individual and team-based operational and service targets.Requirements:Proven experience in a senior customer relations, client services, or telesales training role, preferably within a luxury brand or high-end financial services environment.Knowledge of voice modulation, professional telephone etiquette, and sophisticated client engagement techniques.Demonstrable experience in training, coaching, or mentoring customer service or sales teams.Good communication, interpersonal, and leadership skills.A polished, professional presentation befitting a luxury brand ambassador.The ability to work independently and take ownership of the client relations function.Strong organizational skills and a strategic mindset.
https://www.jobplacements.com/Jobs/C/Customer-Relations-Manager-1256662-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
9d
Job Placements
1
Requirements:Portfolio Sales KZN and Regional Customers:Sales & Customer Service:Plan monthly call cycles in order to regularly visit pharmacies, health stores, and boutiques to build and maintain professional relationships.Understand clients needs and preferences, offering tailored product recommendations.Achieve sales targets on a monthly basis to ensure revenue objectives for the assigned customer base are achieved.Provide excellent customer service by addressing concerns and inquiries promptly.Monitor client satisfaction and consistently aim to exceed expectations.Explore opportunities within existing stockist for range expansions.Contribute to the new business development revenue target for the wholesale sales team by looking out for new opportunities and liaising with the BDM on these.Stock Management:Conduct stock checks during every visit to ensure adequate product levels meet client demand.Place replenishment orders (with client approval) efficiently and accurately.Collaborate with the warehouse or operations team to ensure timely delivery of stock.Implement effective stock rotation to minimize wastage or product expirations.Relationship Building:Develop and nurture long-term professional partnerships with clients.Identify and pursue new business opportunities within existing and potential new customers within theassigned territory.Communicate product launches, marketing campaigns, and promotions effectively.Conduct product training sessions for client staff to enhance their product knowledge.Visual Merchandising:Ensure products are displayed attractively and organized according to company standards.Implement planograms and merchandising guidelines as provided by the team.Train client staff on maintaining optimal product displays and merchandising techniques.Provide support to specific existing portfolio of stockists assigned to the role.Follow up monthly with allocated stockists to obtain replenishment orders (and potential new business).Achieve sales budget for allocated stockists.Analysis and reporting on existing customer performance and potential as required.Customer & Sales Support:Customer Onboarding:Manage the new customer onboarding process and follow upFacilitate opening order set up and in store staff trainingEnsure communication is clear and customer kept informed throughout the processHandle any issues that arise together with appropriate internal team members to achieve resolutionCustomer Experience:Monthly calls to stockists to check on quality of service and additional needs.Check customer websites to ensure b
https://www.jobplacements.com/Jobs/S/Sales-Support-Consultant-and-Field-Marketer-1259262-Job-Search-02-04-2026-10-33-38-AM.asp?sid=gumtree
4d
Job Placements
1
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REQUIREMENTSMatric is essential.Proven sales experience.Experience selling technical products or equipment (advantageous).Ability to build long-term customer relationships.Self-motivated with a results-driven mindset.RESPONSIBILITIESIdentify and develop new sales opportunities through prospecting, networking, and referrals.Manage and grow an existing customer base.Conduct client visits, product demonstrations, and needs assessments.Prepare and present quotations, proposals, and pricing solutions.Work closely with technicians and warehouse staff to ensure accurate product supply and delivery.Track sales activities, pipeline progress, and forecasts.Achieve agreed sales targets and performance objectives.Maintain up-to-date knowledge of products, competitors, and market trends.Ensure excellent customer service before, during, and after the sale.
https://www.jobplacements.com/Jobs/S/Sales-Representative-1259257-Job-Search-02-04-2026-10-29-12-AM.asp?sid=gumtree
4d
Job Placements
1
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : MaintenanceBASIC SALARY : Market relatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Grade 12Refrigeration Mechanic Trade Test (Commercial) An advantageSafe Handling & Gas Certification a minimum requirementValid drivers licenseExperience working in either air-conditioning or refrigeration servicing will be an advantageWilling to work StandbyFluent in English, both spoken and writtenWork knowledge of Health & Safety requirementsGood Interpersonal SkillsDUTIES: Maintain and service existing cabinets in the trade. Install cabinets as needed:Trouble shoot defective cabinetsRepair cabinets and service cabinetsCarry out cabinet installations as neededEnsure site is clean when maintenance is completedCarry out duties in strict compliance with Health and Safety standardsResponsible for the reconciliation of expenses related to jobsResponsible for correct completion, signing and stamping of job cards and delivery notes by customer representativesMake decisions on site about the service or maintenance of the unitsMinimize and avoid job recalls Supervise junior staff:Responsible for the good conduct of staff at clientsSupervise all technical staff on siteEnsure all staff wear corporate clothing and is well presentedMaintain and care of company assets:Complete logbook for vehiclePlan maintenance of vehiclesEnsure vehicles are always clean and in good conditionEnsure safety of staff and products while driving and parkedEnsure safe keeping of Tools at all times Customer Liaison:Liaise with customers on site in a professional mannerEnsure customer satisfaction on completion of task Provide in house training and general support:Provide technical assistance and support to service partners and assistant techniciansAssist with monthly stock takesEnsure that Helpdesk receive all documentation on time and complete.HOURS:Monday to Friday: 08:00 17:00
https://www.jobplacements.com/Jobs/R/Refrigeration-Technician-KZN-1245292-Job-Search-02-06-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
2
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Waiters/Waitresses Wanted. A minimum of one year work experience in customer service required. Prior experience in Indian/Asian restaurants will boost standings. CV/Resume can be sent to kazi786.bd@gmail.com
8d
Berea & Musgrave1
Minimum Requirements:Matric (Grade 12) with mathematicsAutomotive Part Manufacturing Experience importantUnderstanding of fasteners and metallurgy - importantStrong experience in fastener sales function management of key accountsQualification in engineering and sales highly preferentialKnowledge on customer forecasting and forecasting tools like Turbocash or Pastel and or SAPAdvanced MS Excel (pivot tables and V-lookup) and Pastel EvolutionGood communication skills both written and verbalUnderstanding of exchange rates, freight costs, etc.Strong understanding of PPAP.Own Vehicle Key Focus:The key focus areas of this role include:Driving weekly customer invoicing against budgets;Customer liaison on all queries, disputes, and quality matters;Analyzing customer usage patterns and industry trends and advising customer of his/her production consumption forecasts;Seeking new customer opportunities;Analyzing current inventory holding and safety stock levels and determining future buying needs;Setting up new customer meetings for the sales executive Job Specification:To communicate regularly with customers with the aim to successfully service and manage all aspects relating to those customers.Ensure that the customer forecast process is captured together with the relevant sales manager and meets the Company process compliance levels.Manage the product pricing and account gross profit margins of customers.Manage the volumes and inventory requirements of the customers and thereby ensure continued supply.Manage the customers inventory item categories ensuring that purchasing and warehousing are well informed so as to accurately control inventory and remove risk of redundant inventory.Ensure that all relevant stockholding agreements with customers are in place and up to date. EG supply agreements or credit applications.Assist with any developments required by the customer. This includes aspiring to increase the product range supplied to every customer through new products or supplying products that may have been procured from other companies.Develop and maintain a relationship with key individuals at a customer. This includes paying attention to personal details of these people.To ensure that the customers quality requirements are properly documented. Further to this to promptly deal with any quality complaints from the customer and together with all relevant parties to implement permanent corrective action to ensure no further repeats of the same quality problem.Manage all customer sales orders and ensure that they are captured accurately and effectivelyTo manage all customer cre
https://www.executiveplacements.com/Jobs/E/Engineering-Customer-Relationship-Manager-1257952-Job-Search-02-02-2026-04-02-41-AM.asp?sid=gumtree
6d
Executive Placements
1
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Key Duties and ResponsibilitiesGreet customers warmly and present menusTake accurate food and beverage orders and relay them to the kitchen/bar staffServe food and beverages promptly and professionallyEnsure tables are clean, set and presentable at all timesProvide product knowledge and make menu recommendationsHandle customer queries and resolve minor complaints professionallyProcess payments accurately, including cash and POS transactionsMaintain cleanliness of the dining area in line with hygiene standardsSupport team members during peak service hoursEnsure a high standard of customer service and professionalism at all times.Minimum RequirementsMatric (Grade 12) essentialPrevious experience as a Waitress / Waitron / Front-of-House staff preferredMinimum of 2 years experience in a coffee shop or restaurant environment Strong communication and interpersonal skillsFriendly, well-presented and customer-service orientedAbility to work in a fast-paced environment and under pressureAble to communicate fluently in EnglishBasic understanding of food safety and hygieneWillingness to work flexible shifts, including weekends and public holidays.Ideal Candidate TraitsPositive attitude and professional appearanceReliable, punctual, and team-orientedPassionate about hospitality and customer serviceWilling to learn and grow within the hospitality industry.
https://www.jobplacements.com/Jobs/W/WaitressWaiter-1258000-Job-Search-02-02-2026-04-10-58-AM.asp?sid=gumtree
6d
Job Placements
1
Hi hope you’re well I am writing to express my interest in providing barista services to any opportunity I might get along my hunt as im currently unemployed for now and desperately in need off a job .at With 12 to 13 years of experience as a skilled barista and a passion for specialty coffee, I believe I can help elevate the skills and knowledge within the coffee culture My services would focus on expertise coffee brewing techniques, latte art, customer service, taste and presentation . I am confident that my expertise would benefit your coffee culture and enhance the overall customer experience
5d
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