Please note that our Terms & Conditions and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Suggested
Results for Find Customer Service Jobs in North West
1
Ads in other locations
1
ENVIRONMENT:ARE you fluent in English and Spanish or Italian? Then a cutting-edge Crypto-focused Call Centre wants your tech savvy and drive to be its next Call Centre Agent. You will provide world-class customer support for users of its Cryptocurrency ATM network, including wallet setup, transaction assistance, and troubleshooting ATM or exchange issues. This role is ideal for someone passionate about Crypto and delivering exceptional services – preferably with previous Call Centre experience, a basic understanding of Cryptocurrency and Blockchain concepts and experience with ticketing systems such as Zendesk & Freshdesk. Applicants must be willing to undergo company-provided Crypto support training and be able to work flexible shifts, including evenings, weekends, and occasional after-hours. DUTIES:Handle inbound calls, emails, and live chats from cryptocurrency clients.Assist with wallet setup, account verification, and transaction troubleshooting.Provide guidance on Crypto ATM usage (deposit/withdrawal).Identify and escalate potential fraud, security, or compliance issues.Maintain accurate records of customer interactions in the CRM.Collaborate with team members to improve processes and client experience.Participate in training sessions to stay up-to-date on Crypto products and security best practices. REQUIREMENTS:Prior Call Centre experience (preferred, not mandatory).Basic understanding of Cryptocurrency and Blockchain concepts.Strong computer literacy and experience with ticketing systems (Zendesk, Freshdesk, etc.).Excellent English communication skills (verbal and written).High level of empathy and problem-solving skills.Strong attention to detail and accuracy in handling sensitive client data.Shift-based schedule to cover client support hours - Must be flexible to work late shifts, after hours, or weekends as required by business needs. Qualifications -Matric / High School Diploma required; tertiary education is a plus.FinTech, Finance, or IT experience preferred. While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-CryptoFinancial-Services-Industr-1245063-Job-Search-12-06-2025-02-00-17-AM.asp?sid=gumtree
5h
Job Placements
2
We have a vacancy for a Project and General Office Admin person. We operate in the Electronic Security industry and are well established within the industry.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Minimum of 3-5 years relevant experience is a definite pre-requisite with specific skill set in the Construction Industry.
• Experience with MS Office specifically: Excel, OneNote & Outlook
• Assist project teams with procurement and general project admin
• Compile and follow up on equipment orders
• Compile Project Documentation
• Being able to handle pressure
• Fluent in English (Speaking & Writing)
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
Valid Drivers License
Between the ages of 25-45 yearsResponsibility:Roles and Responsibilities:
• Answer client telephone and email queries
• Create and compile various project related documentation
• Provide general and administrative support to project team
• Communicate and build relationships with clients & suppliers
• Follow up and keep project team updated with all project related tasks
• General admin including updating of as-built project documentation and manuals
In return for your commitment and dedication we offer:
• Performance based 13th cheque
• Company pension & disability benefits - conditions apply
• Market related Salary (Dependent on experience & Qualification)
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Job Reference #: OfficeAdmin
2mo
Integratek
1
We are looking for an enthusiastic full-time retail assistant /Consultant to join our team in the financial services industry What youll do: ?Provide excellent customer service. ?Help clients find the best solutions for their needs ?Work closely with a supportive, dynamic team. Requirements: ?Grade 12/Matric (preferred) ?Great communication and people skills ?A friendly, consultative approach to helping customers. ?English language skills. ?No previous experience needed-we provide training Job details: ?Job type: full-time, permanent ?Pay:to be discussed during the interview If youre passionate about helping people and ready to grow in a supportive team, we would love to hear from you!
https://www.jobplacements.com/Jobs/C/CONSULTANT-1244701-Job-Search-12-5-2025-12-26-10-AM.asp?sid=gumtree
1d
Job Placements
1
The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience.This role is critical in delivering an efficient and effective outcome to the clients, distribution partners and service providers. You will have responsibility to engage and follow up on a variety of client related cases. Key duties and responsibilities:Deliver on service standards as per established service model for the function.Ensure adherence processes and address/raise issues that need attention.Work proactively with other business functions and stakeholders.Ensure fees in relations to the functions responsibilities are posted for services rendered in a timely manner and in line with processes.Undertake and participate in relevant management of departmental meetingsPeriodically review work being undertaken to check for adherence to policy and procedures, check quality of work.Ensure complaints, errors and omissions are dealt with as per company policy.Daily monitoring of progress of assigned cases.Dealing with assigned outstanding cases and follow up.Ensuring relevant record keeping on systems used for processing or managing work are maintained and up to date across the function.Assist and undertake case work as required in the function.Contribute to staff training programmes.Take part and actively contribute to the weekly team meetings.Please be advised that the Team Leader will be responsible for allocating workloads, with the support from the Senior Officer.You may be required to perform other reasonable tasks from time to time, within the scope of your role to support the business. Competencies:Strong organisational and administrative skillsAbility to work as part of a team and positively influence and contribute to the teamGood communication skills over the phone, in person and comfortable using video technology to engage with clients and colleagues.Ability to work with confidential and sensitive dataGood time management skillsAbility to work under pressure and multi-taskExperience of working in and maintain good client relationships and delivering good serviceHigh level of commitment and positive attitudeExercise the highest ethical and safety standards when conducting your work, particularly where other people are involved.Be energetic in your approach to performing a service to the CompanyBe attentive to detail and work methodically and accuratelyExercise the utmo
https://www.jobplacements.com/Jobs/C/Client-Service-Officer-Financial-Industry-1218005-Job-Search-12-5-2025-8-24-00-AM.asp?sid=gumtree
2d
Job Placements
1
Group of Companies based in Westmead Pinetown is looking for a candidate to assist with the marketing of 5 companies. Duties will include graphic design, 3D modelling, design, develop brochures and product catalogues, manage online emails, manage social media.
Must be experienced in programmes that are used for 3D product rendering, familiar with AI, confident with Coral Draw.
Own car essential.
Able to work 7.30-4.30.
Email your cv including current or previous salary and notice period.
2d
Foord Consulting
1
1
1
1
Minimum Requirements:Minimum 2/3+ years proven experience as a Fibre Optic Technician.Certification: FOA (Fibre Optic Association) Certification required.Technical Expertise:Fusion splicing and OTDR testing (Optical Time-Domain Reflectometer).Working on Long Haul, Access Builds, FTTB, FTTH, GPON, and FTTS networks.Advanced fault finding and fibre infrastructure tracing.Infrastructure Knowledge: Experience with DFA (Dark Fibre Africa) infrastructure highly advantageous.Mobility: Valid Drivers Licence with a strong driving record.Work Style: Self-managed, able to work independently, prioritise tasks, and deliver high-quality work within deadlines.Core ResponsibilitiesPerform high-quality fusion splicing and termination of fibre optic cables.Conduct and interpret OTDR, Power Meter, and Loss Testing results.Diagnose, troubleshoot, and repair faults on live fibre networks with minimal disruption.Manage, maintain, and ensure availability of all fibre tools and equipment.Complete project documentation, reports, and sign-offs accurately and on time.Additional (Optional) RequirementsRelevant Health & Safety Certificates (e.g., Working at Heights, First Aid, SHE Rep) will be an advantage.
https://www.jobplacements.com/Jobs/F/Fibre-Optic-Technician-1244247-Job-Search-12-03-2025-04-24-35-AM.asp?sid=gumtree
3d
Job Placements
1
About Community Active Protection (CAP) Community Active Protection (CAP) is a leading, community-driven non profit organisation operating across Johannesburg. For over 19 years, CAP has built a reputation for delivering proactive, intelligence-driven security solutions that significantly reduce crime and improve public safety. Through cutting-edge technology, rapid tactical response, and a dedicated team committed to service excellence, CAP partners with communities to create safer, more resilient neighbourhoods. We pride ourselves on professionalism, innovation, and a strong culture of accountability and client care.Job Description We are seeking a highly motivated and service-orientated individual to join our team. The successful candidate will be responsible for delivering exceptional client service, managing queries, resolving complaints, and ensuring that all interactions with clients reflect CAPs commitment to excellence as well as dealing with committees who are volunteers in each of our areas. This is a full-time, office-based position located at CAPs Head Office in Houghton. The role requires on-site presence during standard business hours to ensure effective collaboration with internal teams and timely support for clients and stakeholders.Key Responsibilities:Serve as the primary point of contact for client queries, complaints, and service requests.Contact clients promptly to gather accurate details and understand the nature of their quer
https://www.jobplacements.com/Jobs/C/Client-Engagement-Liaison-1244303-Job-Search-12-3-2025-7-49-43-AM.asp?sid=gumtree
3d
Job Placements
1
ENVIRONMENT:A highly driven & articulate Service Consultant with B2B Sales experience is urgently wanted to join the Pretoria team of a dynamic provider of Information Management Solutions. Your core role will be to maintain excellent customer relationships through effective service delivery & assisting Account Managers with daily tasks with the objective of retaining and growing the defined portfolios. You will actively resolve all client queries that have been escalated within a reasonable timeframe while actively identifying leads for respective Key Account Managers. The successful candidate will require a B Degree in Sales/ Business Administration/Customer Relationship /Marketing Management with a minimum of 6 years of solid knowledge of Sales, Channel and Consumer Marketing functions, Logistics or Supply Chain. You need to be skilled at networking, possess strong business acumen, be able to present and communicate information, meeting customer expectations and delivering results. DUTIES:Ensure that the service offering provided satisfies customers’ needs and identifies leads across their allocated Account Managers Portfolios.Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable timeframe.Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.Ensure that clients’ portfolios data integrity is accurately maintained.Assist with preparing and presenting business proposals to both existing and new potential customers.Maintain close relationships with the Account Managers in order to capitalise on opportunities identified.Maintain in-depth knowledge of the organisation’s product and service offerings, including digital, SaaS, and physical solutions.Ensure effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.Deal with, resolve and report on issues, concerns and complaints as relates to your portfolio or allocated clients. REQUIREMENTS:Qualifications –B Degree in Sales/ Business Administration/Customer Relationship /Marketing Management. Experience/Skills –At least 6 years of solid knowledge of Sales, Channel and Consumer Marketing functions, Logistics or Supply Chain.Excellent command of the English language.Must have excellent communication and interpersonal skills.Must pay attention to detail.Must be focused on achieving results.Must be a team player.Must have business acumen and be able to communicate at all levels.Must be highly computer literate.Demonstrate excellent organisational skills.Relating and Networking.Presenting and communicating information.Writing & Reporting.
https://www.jobplacements.com/Jobs/S/Service-Consultant-B2B-Sales-PTA-1244122-Job-Search-12-03-2025-02-00-16-AM.asp?sid=gumtree
3d
Job Placements
1
1
Purpose of the Role:This role exists to create meaningful, memorable experiences for every customer who reaches out for support.As part of the client journey, the Client Services Consultant plays a critical role in turning moments of uncertainty into moments of care where queries are resolved with warmth, service is delivered with intention, and every conversation is an opportunity to deepen trust.Each interaction is a chance to create a WOW experience, one that leaves customers feeling heard, supported, and confident that they are in safe hands. This is where service becomes more than a task, it becomes part of a promise kept.Role SummaryThe Client Services Consultant is responsible for handling a wide range of customer interactions from resolving queries and updating policies to guiding clients through important changes in their lives. This role demands strong communication skills, attention to detail, and the ability to stay calm and solution-focused, even under pressure.This role demands an individual who can confidently navigate systems and procedures while never losing sight of the human on the other side of the call. Success in this role means delivering service that is fast, accurate, and deeply personal, creating the kind of experience that keeps customers on our book and builds lasting trust in the Dis-Chem Life brand.This is a high-touch, high-trust role that demands emotional maturity, strong communication skills, and the ability to thrive in a dynamic, fast-paced environment.Benefits:A purpose-led role where your work truly impacts people’s lives.A supportive team culture that celebrates care, integrity, and performance.Opportunities to grow your career in a fast-scaling business.Training, tools, and development that set you up for success.Key Responsibilities Deliver Exceptional Client Service - Engage with clients across multiple touchpoints (phone, email, digital) with empathy, clarity, and professionalism. Ensure every interaction leaves the client feeling heard, supported, and confident in our brand.Resolve Queries with Ownership and Urgency - Accurately resolve a wide range of client requests, including policy updates, benefit queries, billing issues, product clarifications, and escalations within agreed ser
https://www.jobplacements.com/Jobs/C/Customer-Service-Agent-1243980-Job-Search-12-02-2025-07-00-03-AM.asp?sid=gumtree
4d
Job Placements
1
1
1
Save this search and get notified
when new items are posted!