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Live Chat Agent Wanted
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14 days ago784 views
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General Details
Location:
Advertised By:Private
Company Name:Chat Marshal
Job Type:Full-Time
Employment Equity:Non EE/AA
Description
We’re looking for a reliable and confident Live Chat Agent to join our team in a fully remote, work-from-home position. If you’re quick on the keyboard, communicate clearly, and enjoy assisting customers in a fast-paced environment, this role is for you.
Duties include:
• Handling live chat conversations in a professional and friendly manner
• Responding to customer queries with accurate information
• Managing multiple chat conversations efficiently
• Representing the company as the first point of contact
Requirements:
• Excellent written English communication skills
• Computer literate with fast and accurate typing skills
• Customer-focused, patient, and solution-driven
• Reliable and punctual, able to work set shifts
• Able to remain calm under pressure
What We Offer:
• Work from home position
• Full training provided
• Supportive team environment
• Competitive salary (to be discussed during interview)
How to apply:
Email your CV to lyne@chatmarshal.com
Subject: Live Chat Agent
Only shortlisted candidates will be contacted.
Id Subtitle 1348370755
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Lyne Makosa
Selling for 6+ years
Total Ads15
Active Ads2
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Job Vacancy: Non-Motor
Claims AssessorLocation:
South Africa (Gauteng, North-West,
Limpopo, Mpumalanga, Eastern Cape, Free State, Western Cape, or KZN)
Position Type: Full-Time, Permanent
Date Posted: 26 January 2026
Job Purpose
We are seeking a detail-oriented Non-Motor Claims Assessor to manage the
end-to-end adjudication of short-term insurance claims. You will be responsible
for determining the validity, quantum, and merit of claims involving buildings,
contents, and technical equipment (e.g., solar, geysers, and electronics).
Key Responsibilities
·
Claims
Adjudication: Validate and
finalize claims for glass, fire, theft, and building damage against policy
terms and conditions.
·
Site
Inspections & Investigations: Conduct field or desktop assessments to verify the cause
of loss and extent of damage.
·
Cost
Management: Negotiate with
service providers (builders, electricians, etc.) and audit quotes to ensure
accurate settlement amounts.
·
Fraud
Detection: Identify
suspicious activity and potential fraud, escalating cases to the relevant
investigative departments.
·
Stakeholder
Management: Provide
professional updates to clients and intermediaries.
Minimum Requirements
·
Education: Matric/Grade 12 certificate. A tertiary
qualification will be an added advantage. A Higher Certificate in Short-Term
Insurance (NQF 4 or 5) is highly preferred.
·
Experience: 0–2 years of experience in non-motor
claims assessing or loss adjusting within the South African insurance industry.
·
Compliance: Must be FAIS compliant or possess a
FAIS-recognized qualification. RE5 certification is an advantage.
·
Technical
Skills: Proficiency in
claims management software (e.g., Symbility, CoreLogic) and MS Office (Excel).
·
Driver’s
License: Valid South
African driver’s license (essential for field work).
Skills &
Attributes
·
Strong knowledge of
non-motor products (Homeowners, Building, and Content insurance).
·
Excellent analytical
thinking and decision-making skills.
·
High level of empathy
and customer service excellence.
·
Ability to work under
extreme pressure in a deadline-driven environment.
Remuneration &
Benefits
·
Salary: Please indicate your preferred salary
with your application.
How to Apply
Please respond with
your CV and cover letter including all the above key information requested.
Alternatively, email
to elroydanielson@gmail.com
Invalid date
Business Consultant
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