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1
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
2d
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The main aim of the Assistant Property Manager is, to assist the Property Manager in ensuring the effective management of an assigned property portfolio by providing efficient and accurate administrative support for the day to day running of each block or development within the portfolio.
MAIN DUTIES AND RESPONSIBILITIES
General Accountabilities
• Lead by example, adopting Eight Asset Management’s policies, procedures, and values.
• Constantly strive for continuous improvement.
• Delivering excellent customer service.
• Take personal responsibility for understanding and following the company’s Health & Safety policies and practices.
• Able to handle confidential and sensitive information, dealing with issues and queries with the utmost professionalism.
Role Specific Accountabilities
• Assist in the day-to-day maintenance of a block or development.
• Oversee day to day, contracted and cyclical maintenance.
• Manage electronic data and emails and ensure all client files are updated.
• Deal with flat owners / tenant’s queries verbally and in written form.
• Deal with on-site staff and related staff issues in the first instance and pass on to HR if required.
• Issue service charge and ground rent applications for payments.
• Liaise with credit control department to chase for arrears.
• Assist in the production of budgets, including reserve funding for the forthcoming year.
• Circulate information to residents concerning management issues.
• Ensure Health and Safety actions are carried out in a timely manner after an audit is issued.
• Log insurance claims and liaise with the insurance company to ensure the claims are completed.
• Update the solicitor’s enquiry packs with new budgets and notices as soon as they are made available.
• Deal with any other property issues that arise within the team.
REQUIRED EXPERIENCE AND TECHNICAL COMPETENCY
• Proven work experience as an Administrative Assistant or similar role
• Excellent communication skills, both verbal and written
• Strong organizational and time management skills
• Excellent interpersonal and conflict resolution skills
• Grade 12 Senior Certificate or National Diploma is preferred
• Intermediate MS Office Skills
To apply please send a copy of your CV to Renata.Geyers@Eightam.co.uk
Applications close on the 08/05/2024
1d
4
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We are a business in Gardens looking for someone warm, funny and passionate about people to help manage our cutting edge wellness and massage studio. We have been operating for 14 years and were listed as one of the "Top 20 Reasons to Visit South Africa". Our concept offers traditional Thai massage and Shiatsu in a contemporary designed space like no other. Our sister company blends it's own teas in Cape Town which is distributed around the world. Bonus if you have a background in massage, but this is not a requirement. Please forward an updated CV to massagefohmanager@gmail.com and once processed we will contact a short list of candidates.
13h
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
2d
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Good day We are looking for a Site manager for Meondo Holdings Based at BMW Pinetown for the cleaning sectorCandidates must be Indian male or female ages between 34 and 44years Sober habits Own reliable transportation To manage a team of 10 staff in the washbay and cleaning To lead the team with great customer Service skills Must be able to liase with client and provide feedback to head office Must be able to send pictures and videos on the relevant work groupsTo report all building maintenance issues upon discovery To report machine service issue to the procurement team and log call outs To counsel and discipline team members when required To order, manage and dilute chemicals Daily site inspection and reports Must be able to train on all relevant machines and offer training to the team To manage and fill out Timesheets correctly and draw weekend schedules Please only reply if you have a background in the cleaning Sector No time wasters please Send CVs directly to christina79pillay@gmail.com Or whatsapp 065 5625322 Thank you
20h
If you are honest and hard working, have a code 10 licence and not afraid to get dirty then this job may be for you (the job involves getting into roofs and climbing under floors). We are a large and stable Pest Management Company, with the usual benefits (pension and medical), and are looking for candidates with a proven track record of long-standing service. Experience in our field is preferred.Please attach a 2 page CV in reply to this advert should you wish to apply for the position.
3d
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Job descriptionLooking for a qualified Mechanic for our Branch in Kraaifontein, Brackenfell North.Working hours:MONDAY to FRIDAY: 07:00 – 17:30SATURDAY: 08:00 – 13:00Duties includes but not limited to:Servicing of light motor vehicles, LDV’s and 4x4’s.General mechanical repairs.Inspecting and reporting in writing ALL vehicle faults and defects.Test driving vehicles if approved to do so.Following instructions from manager.Be responsible for all tools and equipment, both your own toolbox and the workshops tools.Jacking up the vehicles with the safety measures in place.Using hydraulic and power tools with care and safety.Executing all work in a safe mannerMust be able to write a detailed Job CardPreviously worked for Car service city will be an advantageemail cv to stonewood@carservicecity.co.zaJob Type: Full-timeEducation:Certificate (Preferred)
3d
We require a vibrant individual to assist with sublimation printing and branding duties at our store. The ideal candidate would have some design knowledge and experience with printing and sublimation. Candidate should live in the area. Will also be managing the store and assisting customers Experience with sublimation is essential Salary per month : 5000-7000
7d
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Join our dynamic team as a Service Administrator and Office
Assistant. If you are passionate about process, accuracy, and excellent
communication, this role is perfect for you. As a key player in our successful security company, based in
Randburg, Gauteng, you will enjoy a permanent intermediate position with
exciting responsibilities, these include:·
direct reporting to the Managing Director and
Financial Director·
Front-line communication between clients and
Ringmaster Security·
Scheduling, documenting, and promptly attending
to service call-outs·
Ensuring accurate allocation and filing of job
cards·
Following up on incomplete or pending service
calls·
Submitting client quotes ·
Managing purchase orders (getting competitive
pricing from suppliers and preparing purchase orders accordingly)·
Managing and maintaining repairs. To be considered for this role, you must have:·
Matric or equivalent qualification ·
Valid driver's license with own transport·
Proficiency in MS Office (Word, Excel &
Outlook)·
Three years of relevant administration
experience ·
Strong written and interpersonal communication
skills ·
Organizational, dynamic, goal-driven, and
hands-on approach·
The ability to thrive under pressure and
collaborate as a team player.
We offer a competitive salary package aligned
with market standards. Don't miss this opportunity to contribute to our
company's success while growing your career. Apply now to become part of our
dedicated team!
14d
1
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Hi my name is karabo. I worked as sale consultant, supervisor in retail for more than 5 years. I've got the experience as was always working next to my manager most time and dealing management work for the store . I'm highly focused and make means to excel what I'm catered to complete. Good selling skills and mend targets energetic and people's person. I'll be greatful if I'm seeing as good candidate. I'm available anytime I'm around pretoria.
14d
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FORECOURT SUPERVISOR REQUIRED FOR SERVICE STATION IN WESTVILLE. TIMES 7.30AM-4.30PM MON-FRIEMAIL CV actebis@iafrica.com
10d
SavedSave
We
are seeking experienced Debt Collections Agents to join our team, as a Debt
Collections Agent, you will be responsible for managing and collecting outstanding debts from our clients. Ideal candidates should have previous experience in bank and municipality debt collections.
**Responsibilities:**
· A minimum of
1 year working experience within an inbound / outbound debt collections
environment
· proven track
record,
Credit and clear criminal
recordGrade 12 qualifiedExcalibur 4 Strong communication skillsTarget drivenHigh level of integrityBasic / intermediate
computer skillsStrong work ethicSelf-motivatedAble to work under pressureNo absenteeism or misconduct
issues
Key Performance areas
To negotiate with arrears account customers to
maximise debt recovery and profitabilityEnsure that allocated debt collection targets
are achievedUse effective communication and negotiation to
ensure successful commitments to pay (PTP- Promise to pay)Follow up daily on progress of the PTP's and
the respective statuses to optimise debt collectionsBasic Salary PLUS excellent commission
structure
Should you meet the
abovementioned criteria and would like to apply for this position, please
forward and updated cv and motivational letter, indicating the position you are
applying for, to our HR Department via email : Queries@mkrsolutions.co.za
14d
VACANCYELECTRICAL HARDWARE SUPERVISOR DUTIES Employee Management Hardware SalesProject Planning Supplier management Solar and Batteries Sales Website Updating SubContractor Management REQUIREMENTS Sales Diploma/N3 Electrical/ Any other DiplomaElectrical, Solar and Battery Hardware Sales experience Able to commute to and from Blairgowrie Randburg Experience with Customer Care Project Planning skillsWebsite Updating ExperienceCode 8 driving licence If you meet the above requirements please send your CV to: sales@densipowersolutions.co.za
18d
VERIFIED
1
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We are
seeking a proficient Debt Review Administrator to join our team. The ideal
candidate must have experience in debt review administration, particularly in
handling legal processes (filing of NCT Apps & Magistrate Apps), Capturing
& chasing of COB’s, and providing exceptional client services. If you have
a knack for negotiations, excellent client relations services, possess
excellent communication skills, and thrive in a regulated environment, we want
to hear from you.
Responsibilities:
Process
legal administration related to debt review efficiently and accurately.
Provide
outstanding client services, ensuring clear, respectful, and persuasive
communication via telephone and written correspondence.
Utilize
negotiation skills to reach favorable outcomes for both clients and the
company.
Demonstrate
proficiency in operating computer systems and peripherals at acceptable speeds.
Undertake
additional duties as required beyond the scope of the job.
Maintain
accurate records and systems, ensuring precision and attention to detail.
Display
numeracy and literacy skills to prevent errors in tasks.
Experience
Required:
Previous
experience in debt review administration is essential.
Prior
customer service experience is highly desirable.
Familiarity
with working in a regulated environment is preferred.
Matric
Behavioral
Traits Required:
Exhibit a
high degree of patience and assertiveness with excellent rapport-building
skills.
Actively
participate in team activities, contributing positively to team dynamics.
Take pride
in work and demonstrate a commitment to quality assurance, setting an example
for others.
Maintain
effective time management skills to meet deadlines efficiently.
Possess a
positive attitude.
Display
effective emotional intelligence (EQ) in dealing with various situations.
Be a
flexible team player who is self-motivated and adaptable to changing
circumstances.
If you meet
these qualifications and are ready to contribute to a dynamic team environment,
please submit your resume and cover letter to info@debthelper.co.za / bongo@debthelper.co.za
We look forward to welcoming the newest member of our
team!
18d
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Our client in the Financial Industry is seeking a Customer Service Agent with a call-center background in client service and retention. This position will be based at their HQ in Sandton. SALARY: R18K per month cost-to-company. Duties:Manage a large number of incoming calls.Generate red alerts and escalation to management within a reasonable time frame.Building sustainable relationships and trust with customers through interactive communication.Obtain accurate valid and complete information by using the correct tools supplied.Meet customer team targets.Keep records of customer interactions, process customer complaints and file documents.Follow communication procedures, guidelines, and policies set by the Company.Handle customer complaints and provide appropriate solutions and alternatives within the time limits.Follow up and ensure the case is resolved within the time frame.Go the extra mile to engage with the customers to resolve their complaints.Requirements:Matric or higher tertiary qualificationMinimum 2 years in similar roleRead, Write and Speak EnglishProven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skill and active listeningExcellent communication skillsKindly email your CV, together with copies of your ID, academic qualifications and Driver's License to jobs@careernet.co.zaOnly shortlisted Candidates will be contacted. Should you not hear from us within a period of 30-days from date of advertisement, please consider your application as unsuccessful.
21d
All you need is just your mobile phone process and purchase order, in your free time.
25d
SavedSave
SUPPORT AGENT VACANCY: We are a dynamic and passionate team of individuals specialising in Digital Solutions since 2008; and we need someone equally energised to join our team. The successful candidate will be based at our Umhlanga head office, working Monday - Friday 08h00 - 16h30. SUPPORT AGENT ROLE: Our customers deserve service excellence and that is each Support Agent's primary goal - providing excellent service to our clients. Support Agents are assigned a Network or Multiple Networks based on network size and complexity.
They are individually responsible andaccountable for the overall support management of their network/s. Support Agent Responsibilities includes: Using and maintaining various Software CMS programs
Calling stores to remotely troubleshoot
Communicating with on-site technicians to troubleshoot.
Adhering to the network budget for on-site technicians. Support Agents will be required to provide feedback on amounts spent per month on technicians. Support Agents will be required to provide feedback on stores with repeated calls and call-outs. Support Agents will be required to provide feedback and suggestions regarding "problem" stores. Support Agents will be required to keep network/s details up to date on the various software CMS programs, Asana, Freshdesk and Vodacom Spend Manager. Key Performance Indicators will be based on the Freshdesk ticketing system SLA and the maintenance of network details. The Company's SLA is currently in line with the Freshdesk ticketing system SLA. APPLICANT REQUIREMENTS: A Matriculant senior certificate (mandatory) Min. 2 years of work experience Computer literate (mandatory) Excellent telephone skills Well-spoken and well-written Systematic way of workingHigh level of efficiency Work well under pressure Capable of handling tasks without micro-management Ability to speak Zulu or Afrikaans is advantageous Call centre experience advantageous Experience with Freshdesk, Asana software is advantageous Email CV to: Hello@bbmdigital.co.zaWebsite: www.bbmdigital.co.za
24d
1
We are an online store based in Musgrave and are currently seeking a dynamic and proactive Customer Service Representative to join our team at our warehouse. The role involves handling customer service queries, managing social media interactions, promptly responding to calls and emails, and taking charge of any situations that may arise. We are looking for an individual who can oversee daily operations, demonstrate initiative, and uphold honesty and hard work.This unique position extends beyond the conventional customer service role, as it encompasses the vital responsibility of incorporating customer feedback into our operational processes. Working directly from our warehouse, you'll not only be the frontline of communication with our customers through various platforms but also be responsible for liaising with our packing staff to adjust and amend orders based on customer input. This role is as challenging as it is rewarding, requiring a candidate who thrives under pressure and can navigate the fast-paced environment of our operations. However, there is an opportunity for growth within our company, offering the chance to grow through the ranks by demonstrating dedication, skill, and a passion for excellence in customer service.Key Responsibilities:- Addressing customer service queries promptly and effectively- Managing and responding to social media queries professionally- Handling incoming calls and emails in a timely manner- Taking charge and resolving any issues that arise during operations- Process customer feedback meticulously and coordinate with the packing staff to adjust orders accordingly- Navigating daily challenges with a cool head and a problem-solving attitudeRequirements:- Strong initiative and ability to take control of stressful situations- Honesty, reliability, and a strong work ethic- Experience in a similar role is advantageous- Willingness to learn and be trained - Availability to work from Monday to Friday, 9:00 AM to 4:00 PM.Salary is negotiable based on experience. In this role, you will find a challenging yet rewarding environment where your efforts are recognized and rewarded with competitive compensation and opportunities for advancement.If you believe you have the qualities and skills required for this role, please submit your application along with a detailed resume to hebrahim722@gmail.com. We look forward to welcoming a new member to our team who shares our passion for exceptional customer service and operational excellence.
25d
1
Job descriptionLooking for a target driven and enthusiastic Salesman to join our office in Kuilsriver. The purpose of this position is to meet all sales targets and maintain great customer satisfaction at all times. The successful candidate would need to have good communication. This position reports to the Owner. Key Performance Indicators will include, but not limited to; • Manage customer/counter sales and ensure that optimal customer potential is achieved. • Achieve the sales target set • Plan, forecast and report on sales potentials by customers. • Report all customer information regarding delivery sales and account problems. • Achieve revenue targets and ensuring that new business is generated by growing customer base • Build and strengthen customer relationships. • Receive inbound customer sales inquiries • Provide quotations, product and service information • Provide support and pricing details in response to inbound enquiries • Assist Owner with daily running of business. Arrange deliveries ,collections and admin.Fast learner. Preference code 8 Drivers license. Sober Habits. Previous experience in Building/construction industry would be advantagesJob Type: Full-timeSalary: From R5000.00 per monthAbility to commute/relocate:CV can be send to rzhirerepairs@gmail.comI AM INTERESTED WILL NOT BE EXEPTED MUST SEND CV .Language:English / Afrikaans (Preferred)
24d
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