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Results for desktop support in "desktop support" in IT & Tech Jobs in Gauteng in Gauteng
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Job & Role Description:We are looking for IT Support Technicians who are confident providing first- and second-line support, resolving hardware and software issues, and ensuring smooth IT operations across various environments. These roles offer exposure to diverse technologies and the opportunity to work in fast-paced, professional settings where high-quality support is essential.Key Responsibilities:Provide first-line and second-line IT support across multiple branches or user groups.Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals.Support Microsoft technologies, including servers, desktop applications, and the full Microsoft Office Suite.Install, configure, and maintain IT equipment and peripherals.Monitor system performance and troubleshoot network and connectivity issues.Assist with user account creation, access control, and system configurations.Job Experience and Skills Required:Education:Matric (Grade 12)Diploma / Degree in Information TechnologyExperience:3+ years experience in IT SupportExperience with Microsoft Server environmentsNetworking experience (LAN/WAN, routers, switches, firewalls)Exposure to cloud technologies (Microsoft 365, Azure)Knowledge of backup solutions and cybersecurity best practicesApply now!
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1242461-Job-Search-11-26-2025-04-12-37-AM.asp?sid=gumtree
9d
Job Placements
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Service Desk Analyst (L1) Deliver top-tier first-line IT support in a dynamic, customer-focused environmentIT Support | Johannesburg | Full-Time | 08:30 18:00 BST (Shift Rotation)About Our Client Our client is a growing technology services provider committed to delivering responsive, high-quality IT support to businesses across various sectors. With a collaborative culture and a dedication to continuous improvement, they take pride in fostering a supportive environment for both clients and team members. Their Johannesburg office is key to supporting clients worldwide, ensuring seamless and proactive service delivery.The Role: Service Desk Analyst (L1) As a Service Desk Analyst (L1), youll be the first point of contact for end-users requiring technical support. Your role is to ensure fast and effective resolution of common IT issues, escalate complex matters to senior support tiers, and deliver a consistently excellent service experience. This is a customer-facing position ideal for someone eager to grow their IT support career in a fast-paced environment.Key ResponsibilitiesProvide first-line support to clients via phone, email, and remote access toolsTroubleshoot and resolve issues across desktop, server, network, and cloud systemsLog, manage, and follow through on support tickets to resolution or escalationMaintain professional, clear, and friendly communication with all end-usersAssist with software licensing, procurement queries, and general IT guidanceCreate and maintain technical documentation and internal knowledgebase articlesSet up and configure desktops, laptops, printers, and other hardwareAbout You12 years of experience in an IT support role (MSP experience is a bonus)Strong knowledge of Windows 10/11 and macOSProficient in Microsoft 365 and Google WorkspaceUnderstanding of TCP/IP, DNS, DHCP, and Active DirectoryLogical problem-solver with strong troubleshooting skillsCustomer-oriented with a clear and professional phone mannerAble to manage and prioritise tasks independentlyFlexible, proactive, and a reliable team playerThis is a great opportunity for a junior IT professional looking to deepen their support experience while working with a highly skilled team across global clients.
https://www.jobplacements.com/Jobs/S/Service-Desk-Analyst-L1-1200040-Job-Search-7-3-2025-10-06-14-AM.asp?sid=gumtree
5mo
Job Placements
We are looking for a L2 Technician to be based onsite by our client and provide support. Please send your CV to hr@blejmarc.comDuties:Ability to work independently and meet day-to-day activitiesEffective communication skills with colleagues and maintaining documentationAdaptability to overcome environmental changes and identify solutionsCommitment to personal growth and developmentDemonstrate critical thinking skillsAbility to digest information and take action through Kaseya and ConnectWiseNetwork troubleshootingVoIP troubleshooting and installationWindows workstation, application support, printers, and PC onboarding/offboardingAnswering the phone, resolving calls, both for end users and our clients back office (MS Cloud, Servers on Prem)Networking/ Firewalls (SonicWALL, FortiGate)Windows server support and management, Active directory users and computersMicrosoft 365 AdministrationAdvanced PC troubleshooting skills
3d
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Desired Experience & QualificationA +N +MCSEIT SUPPORT BACKGROUNDMATRICMUST WORK WITH PEOPLE SERVER AND DESKTOP MONITORINGTO SET UP AND MANAGE USER ACCOUNTSMAINTAIN AND RESOLVE ISSUES ON LAN/WAN ,VOIP TELEPHONERESOLVE HARDWARE AND NETWORK ISSUESMUST HAVE A GREAT KNOWLEDGE OF OFFICE APPLICATIONS AND TROUBLESHOOTING CAPABILITIES WILL WORK FROM HOME WILL BE GOING TO THE OFFICE ONCE A WEEK
https://www.jobplacements.com/Jobs/I/IT-DESKTOP-SUPPORT-1039776-Job-Search-11-17-2025-3-44-34-AM.asp?sid=gumtree
18d
Job Placements
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An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Fundamentals (MS900)Microsoft Azure Fundamentals (AZ900)ITIL V3/4Experience:Minimum of 2 years experience in a support roleExperience working in Microsoft 365 EnvironmentExperience working in Microsoft Azure EnvironmentCritical Competencies:Strong customer service acumenStrong technical knowledge (Microsoft 365, networking, server maintenance)will enable you to do the following duties:SupportProvide desktop and end user support to all users.Implement instructions or requests in line with company proceduresSupport implementation of projects in line with company proceduresContinuously update information in the assigned ticketing systemCreate and continuously update site documentationFault tracking and reportingRegular feedback to internal stakeholders and line managerEducate employees regarding IT matters and Group policies, processes and standardsProcessesFacilitate support function in line with support and ticketing processImplement support in line with agreed service levelsEducate employees about and enforce support and ticketing processEffectively communicate during the fault resolution processTechnologyIdentify any shortcomings and opportunities to improve infrastructureIdentify and communicate any recurring problemsMonitor technological infrastructure (networks and computer systems)Full working knowledge of Microsoft 365.
https://www.jobplacements.com/Jobs/I/IT-SUPPORT-TECHNICIAN-1241904-Job-Search-11-24-2025-3-21-23-PM.asp?sid=gumtree
10d
Job Placements
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JOB DESCRIPTION INFORMATION: Job Title: IT Support EngineerEmployment Type: PermanentWork Model: Onsite JOB CONTEXT:The IT Support Engineer is responsible for providing comprehensive support for enterprise applications, network systems, and desktop environments. The role includes installation, maintenance, troubleshooting, and user support to ensure the smooth operation of IT services within the organization. This position requires strong technical expertise, problem-solving abilities, and excellent communication skills to provide efficient IT support across multiple platforms. Duties and Responsibilities:System/Application/Network Support:Install, upgrade, support, and troubleshoot enterprise applications hosted on Windows Server.Manage and support multi-layered client-server environments and ensure seamless connectivity between desktops and diverse systems, including validation systems, file servers, email servers, and application servers.Diagnose and resolve Windows application and networking issues to minimize downtime.Troubleshoot network connectivity issues in LAN/WAN environments.Coordinate with vendors for support and maintenance of IT systems.Escalate unresolved issues to the IT Specialist support team when necessary.Manage virtual environments, including VMware and Hyper-V, by creating and maintaining virtual machines.Desktop Support:Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized desktop applications.Provide hardware support, including installation and troubleshooting of printers, computers, and peripheral devices.Perform general preventive maintenance and remedial repairs on IT equipment.Install and troubleshoot EM and RFID library security solutions.Customize desktop hardware to meet user specifications and company standards.Ensure compliance with warranty requirements and return defective equipment as needed.Monitor, operate, and restore service to terminal service clients and personal computers with authorized network access.Escalate complex issues to IT Specialists when necessary.Operational Responsibilities:Address hardware and software support queries escalated from the support desk.Perform user data and application recovery.Administer email accounts, including account creation and distribution list management in Gmail Business.Manage Active Directory user accounts, including creation, management, and password resets.Utilize diagnostic tools to troubleshoo
https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Engineer-1203171-Job-Search-07-15-2025-04-20-49-AM.asp?sid=gumtree
5mo
Job Placements
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Purpose of the Role:The Junior IT Support Technician exists to ensure that Dis-Chem Life’s employees can work effectively by providing reliable Tier 1 (T1) technical support and maintaining operational IT stability. This role supports the Head of IT and the wider IT team in delivering seamless, secure, and efficient technology services across all national operations.Through proactive support, problem-solving, and user guidance, the Junior IT Support Technician helps protect system integrity, maintain compliance with security standards, and enhance the overall employee experience. This role is central to enabling operational efficiency and ensuring staff can focus on delivering exceptional service to our clients.Role SummaryThe Junior IT Support Technician provides first-line IT support, assists with infrastructure maintenance, supports IT projects and rollouts, and ensures adherence to IT policies and SLAs. This includes troubleshooting hardware, software, and network issues, managing user onboarding/offboarding, maintaining asset registers, and supporting operational tools.The successful candidate will be highly organised, proactive, and capable of interacting confidently with staff at all levels. Success is measured by first-call resolution, SLA adherence, system uptime, compliance with IT standards, and positive user feedback.Benefits:Exposure to a broad range of IT systems, technologies, and projectsCollaborative, supportive IT team environmentOpportunity to develop IT expertise and certificationsMeaningful contribution to operational efficiency across a growing national businessKey Responsibilities Comprehensive Technical SupportProvide first-line support for Microsoft 365, Entra ID, PowerShell, and Intune environmentsManage user onboarding/offboarding, including account setup, asset allocation, and documentationDeliver desktop, printer, and mobile device support (Windows, Mac, Android, Linux)Maintain accurate IT asset registers and adhere to ticketing SLA standardsSupport dialer systems and other operational toolsPerform general IT assistance, including Ethernet cabling, password resets, and minor troubleshootingNetwork TroubleshootingDiagnose and resolve wired and wireless connectivity issuesMaintain understanding of network protocols, cabling standards, and network configurationsSecurity and Compliance Assist with implementation and maintenance of IT security controlsMaintain a secure, standardized IT environment in line with corporate IT policiesChange and Patch Management Execute user change requests, including access adjustme
https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Technician-1241814-Job-Search-11-24-2025-07-00-01-AM.asp?sid=gumtree
11d
Job Placements
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With branches across the country, our client rely on strong, efficient IT support to keep operations running smoothly. We are looking for an experienced and driven IT Support Technician to join their team and provide essential day-to-day support across our nationwide network. The IT Support Technician will be responsible for troubleshooting and resolving hardware, software, and network issues. This role requires timely feedback to the IT Manager and effective communication with both internal teams and external stakeholders. You will ensure that all branches receive reliable, high-quality IT support to maintain seamless service delivery. Because the company operates across multiple branches and business functions - from manufacturing to distribution and customer support - employees gain exposure to a wide variety of systems, teams, and business processes. This creates valuable opportunities for skill development and career progression. Duties:Provide first-line and second-line IT support across all branches.Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other devices.Support Microsoft technologies, including servers, desktop applications, and the full Microsoft Office Suite.Install, configure, and maintain IT equipment and peripherals.Monitor system performance and troubleshoot connectivity issues.Assist with user account creation, access control, and system configurations.Ensure adherence to IT best practices, policies, and security protocols.Log and track support queries while maintaining accurate documentation.Escalate complex issues when required and follow through to resolution. Job Experience & Skills Required:Qualifications: Matric (Grade 12)Diploma / Degree IT Experience:3 years experience in IT supportExperience with Microsoft Server environmentsNetworking experience (LAN/WAN, routers, switches, firewalls)Exposure to cloud technologies (Microsoft 365, Azure)Knowledge of backup solutions and cybersecurity best practices Skills & Competencies:Ability to remain flexible and perform well under pressurePositive, solutions-driven attitudeStrong attention to detailWillingness to share knowledge and support team collaborationHigh level of integrity and professionalismEagerness to stay updated with the latest IT trends and toolsOpenness to constructive feedback and continuous improvementFast learner with the ability to apply new technologies efficiently I
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1240286-Job-Search-11-18-2025-10-16-55-AM.asp?sid=gumtree
16d
Job Placements
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Minimum requirements: Associates or Bachelors degree in Information Technology, Computer Science, or a related field, OR equivalent practical work experience and certificationsA minimum of 2-4 years of experience in an IT Support, Desktop Support, or Help Desk roleProven expertise in troubleshooting and supporting Windows 10/11 and Microsoft 365 (Exchange Online, SharePoint, TeamsSolid understanding of TCP/IP networking fundamentals (DNS, DHCP, Subnetting, routing)Experience supporting mobile devices (iOS and Android) and managing device deployment.Excellent problem-solving, diagnostic, and communication skills (written and verbal)Ability to work autonomously and manage time effectively to prioritize multiple service requestsConsultant: Michelle Du Toit - Dante Personnel East Rand
https://www.jobplacements.com/Jobs/I/IT-Support-Telecoms-Focus-1237482-Job-Search-11-07-2025-04-32-26-AM.asp?sid=gumtree
17d
Job Placements
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1
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-PTA-1240209-Job-Search-11-18-2025-00-00-00-AM.asp?sid=gumtree
16d
Job Placements
1
A leading organization is seeking an IT Technician to join their internal IT team. This role focuses on providing first-line and second-line support for hardware, software, and network issues, ensuring smooth operations across multiple sites. Youll work closely with senior IT staff and assist with server maintenance, network changes, and software deployments.Key ResponsibilitiesProvide first-line and second-line support for internal usersSetup, configure, and troubleshoot email accounts, printers, VoIP phones, scanners, and shared devicesInstall and maintain laptops, desktops, and peripheralsTroubleshoot network issues (Wi-Fi, cable faults, IP conflicts, slow connectivity)Assist with onboarding new staff (workstation setup, accounts, permissions)Log, track, and close support tickets timeouslyPerform site visits for hardware repairs and troubleshootingAssist senior IT with server maintenance, network changes, software deployments, and backup checksMaintain accurate documentation and adhere to IT policiesJob Experience and Skills RequiredEducation:CompTIA A+ and N+ (or equivalent experience)Experience:Solid understanding of IMAP email configurationStrong knowledge of Windows 10/11 user supportBasic networking knowledge (DHCP, DNS, VLAN basics, Wi-Fi troubleshooting)Ability to troubleshoot user applications, VoIP telephony, printers, scanners, and workstation hardwareRequirements:Own reliable vehicle and valid drivers license (travel required)Willingness to work overtime occasionally for critical incidentsComfortable working independently at remote branchesUnderstanding of cybersecurity basics (password hygiene, MFA, phishing awareness)Optional but Advantageous:Server administration (Windows Server / Linux)Virtualization (Proxmox, Hyper-V, VMware)Exposure to Autodesk Vault / InventorCCTV systems troubleshootingVersion control (SVN)Basic scripting (PowerShell / Bash)IT asset management experienceBasic SQL knowledgePersonal Attributes:Strong troubleshooting mindsetGood communication and customer-service skillsIndependent, reliable, and proactiveAbility to work under pressure and prioritize tasks effectivelyWillingness to learn and grow within the roleApply now!
https://www.jobplacements.com/Jobs/I/IT-Technician-1241351-Job-Search-11-21-2025-04-13-25-AM.asp?sid=gumtree
6d
Job Placements
1
Knowledge and Experience:Experience with remote support applications and techniques (e.g. VPN, RDP and Remote Management Tools).Advanced knowledge of Active Directory.Experience with the configuration and administration of MS Office products.Excellent knowledge of hardware components and hardware troubleshooting procedures (Servers, Laptops and Networking).Support & Troubleshooting: Provide direct support for laptops, desktops, printers, and peripherals, with a primary focus on Windows 10/11 environmentsDiagnose and resolve Wi-Fi/LAN issues, including troubleshooting DHCP/DNS, basic VLAN configurations, SSIDs, and captive portals.Maintain high-quality Knowledge Base (KB) articles, asset registers, change logs, and network diagrams under the strict requirement that completed work must be fully documented.Good working knowledge of all Microsoft Office applications e.g. Word and Excel.Good knowledge of TCPIP networking is required.Good knowledge of server software and systems.Experience with configuring routers and wireless access points.At least 5 years server support and maintenance experience. Qualifications:At least a Matriculation certificate.International MCSE / MCSA or equivalent certificationA+, Server+, N+ or similar qualification an advantage.Networking and Firewall experience advantageous.SQL DB experience advantageous.
https://www.jobplacements.com/Jobs/D/Desktop-Technician-1238490-Job-Search-11-12-2025-02-00-15-AM.asp?sid=gumtree
23d
Job Placements
1
Qualifications, Skills and Experience required:Minimum of 3-5 years as a Senior Technican / Desktop Support / IT Coordinator with experience across multiple sites.Relevant degree or diploma in IT or Computer Science.Africa experience is a huge plusProblem-Solving Skills: You thrive on diagnosing and resolving complex issues with a methodical approach.Leadership: Strong leadership and interpersonal skills to guide teams, manage IT projects, and collaborate with stakeholders across the business.Project Management: Solid experience planning and executing IT projects, ensuring deadlines are met, and systems are upgraded seamlessly.Hands-on experience with networking, server management, cloud systems, and data governance.Communication: Excellent communication skills to convey technical information clearly and effectively to non-technical stakeholders.Key responsibilities:Network & Systems ManagementOversee the daily operation and performance of the organisations IT network infrastructure, servers, and core systems, including scheduled maintenance, upgrades, backups, and accurate upkeep of the IT asset register.IT Budget Planning & Cost ManagementDevelop, manage, and forecast the annual IT budget, ensuring optimal utilisation of resources while maintaining cost-efficiency, reliability, and scalability across all technology platforms.Information Security & ComplianceImplement and maintain rigorous cyber security controls, policies, and procedures to safeguard data integrity and ensure compliance with all relevant standards, legislation, and corporate governance requirements.Technology Project ManagementLead end-to-end execution of IT projects, including new system implementations, infrastructure upgrades, and migration initiatives, ensuring they are delivered on time, within scope, and aligned to business objectives.Technology Research & InnovationContinuously assess and evaluate emerging technologies, hardware, software, and solutions to identify opportunities for improvement, innovation, and long-term value creation.Technical Support & Issue ResolutionServe as an escalation point for complex technical issues, apply root-cause analysis, and implement long-term, sustainable solutions to minimise downtime. Provide support to the wider group regarding IT-related queries and service requests.Cross-Functional AlignmentCollaborate with internal stakeholders across all business units to ensure IT initiatives, solutions, and services meet operational requirements and enable strategic and commercial outcomes.https://www.jobplacements.com/Jobs/I/IT-Support-Lead-1241491-Job-Search-11-21-2025-10-18-07-AM.asp?sid=gumtree
13d
Job Placements
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