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Results for assistant project manager in IT & Tech Jobs in Gauteng
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Job Description: As the Account Manager, you need to ensure that our clients receive exceptional service. You will be responsible for driving customer engagements by understanding customer needs, build ing strong client relationships and strategically collaborating with the Technical and Sales T eam s to ensure that we de liver and exceed on client expectations. Responsibilities: Build, manage, and nurture relationships with clients, ensuring their needs are understood and met according to the Account Management Life Cycle. Ensure alignment between client services (billed vs supported) and address discrepancies promptly. Monitor and maintain client satisfaction using customer satisfaction surveys (Customer Thermometer). Track and report monthly Customer Thermometer results, highlighting successes, failures, and actions taken. Monitor client profitability and sales from existing clients, ensuring contracts are renewed in a timely manner . Identify and generate opportunities to upsell and cross sell our service offerings by understanding the client environment and effectively communicating any leads to the Sales Team. Manage T echnical Managed Services Contract Annual escalations, discussions, and meetings with clients. Mediate between clients and the technical team, overseeing client complaints and escalations. Manage client escalations, working closely with the dispatcher and IT professionals to resolve issues before escalating to Service Delivery M anager or other relevant parties. Assist with onboarding and offboarding clients as part of the project management process. Ensure agreed schedules for alignment and management of account information, including contacts, banners, and tooling. Handle administrative aspects of projects, including managing issues, scope creep, and project completion internally. Monitor monthly ticket performance and activity per client, ensuring timely and effective issue resolution. Track all account activity in the Professional Services Automation (PSA) system, maintaining an up-to-date record of client interactions and services. Liaise and collaborate with the Technical Team to implement relevant improvements in customer service, both verbal and written, onsite and remote. Assist with the preparation of Quarterly Business Reviews (QBRs) as needed. Review and approve month end invoices within 5 business days from the start of a new month Mediate billing queries with clients and internal teams, ensuring prompt resolution. Role requirements: Matric Business Management Qualification Drivers License and Own Car At least 4 years experience in a similar role in a Managed Services IT Support environment Skills requirements: Emotional Intelligence High Technical Aptitude Ability to work under pressure Strategic and Critical Thinking Good Communication and Presentation Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODUzMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1752552&xid=2201_298532
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A German multinational corporation and one of the worlds largest producers of motor vehicles is looking to hire the services of a skilled Technical Test Analyst on a long-term contract role. You will be required to define and implement test plan on projects; coordinate test data creation with the developers and test analysts; ensure appropriate test environment access levels for testers and Track new/changed requirements and ensure these are addressed during testing. If you are ready to take your career to the next level and are looking for challenging projects and exposure to new techs, then this may be the right opportunity for you! Apply Now! Requirements: Degree in IT or relevant experienceMinimum of five+ years experienceRequirement review and static analysisAnalyse Test Scripts for feasibilityTechnical Test Case creationTest Execution, Defect captureMaintenance of automation packs.Daily execution and reporting on automated regression packsAssist with Developer (rest layer) unit testing automationManaging and communicating issuesReporting - with attention to details and correctnessFamiliar with Agile methodologiesTest Tools usage experience in JIRA, ALM, CONFLUENCE Reference number for this awesome position is NN51851 which is on a contract term in Pretoria offering a rate of between up to R750 per hour. Contact Nigel on nigeln@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!https://www.e-merge.co.za/careers/referralprogramme/
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A rapidly growing retail analytics tech company in Joburg seeks an ambitious & solutions-driven Scrum Master to ensure the flawless execution of multiple exciting projects. You will take charge of the direction, coordination, implementation, executive, control and completion of the projects. You will also be responsible for schedules, resources and deliverables for all projects involving the Data Department, monitoring the team (both internal and external) ensuring goals and objectives are met, while having knowledge of the larger landscape without neglecting granular details while tracking project health & staying alert for risk and resolving issues as they arise.Duties:Plan, schedule, document and administration of projects.Coordinate internal resources and third parties/vendors for the flawless execution of projects.Ensure that all projects are delivered on-time, within scope and within budget.Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.Ensure resource availability and allocation.Develop a detailed project plan to monitor and track progress.Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.Measure project performance using appropriate tools and techniques.Report and escalate to management as needed.Manage the relationship with the client and all stakeholders.Perform Risk Management to minimize project risks.Establish and maintain relationships with third parties/vendors.Create and maintain comprehensive project documentation.Support the Head of Data and Data team to deliver data projects and responsibilities.Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.Track project performance, specifically to analyse the successful completion of short and long-term goals.Develop comprehensive project plans to be shared with clients as well as other staff members.Use and continually develop leadership skills.Perform other related duties as assigned.Develop spreadsheets, diagrams and process maps to document needs.Requirements:Qualifications – Grade 12/Matric.BSc. Degree in Mathematics, Computer Science or similar or 5-10) years of demonstrable experience.Project Management qualifications such as Project Management Professional (PMP) or PRINCE II and SCRUM Project Management principlesExperience/Skills – Proven 5 – 10 years’ work experience as a Data Scientist/Engineer or Software Engineer in a Big Data company that migrated into a Scrum Master role.Proven 3-6 years’ work experience -Project Management and Planning.Successful record of implementing new systems and processes with measurable results.Process Improvement/Tweaking.Knowledge of file management and other
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg1MDVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1150568&xid=1320_8505
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As a Tier 3 Desktop
Support Engineer,
you will play a critical role in providing technical assistance and support to
end-users, ensuring the smooth operation of desktop systems and applications.
If you have a strong background in desktop support, excellent troubleshooting
skills, and enjoy working in a dynamic IT environment, we encourage you to
apply.
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Direct User communication verbally and written
for assistance in Software distribution, 1st, 2nd, 3rd line Desktop
Support.
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Ensure IT Policies and Procedures are up to
date and followed.
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Lease and Manage 3rd Party Service Providers
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Manage IT Projects for New Deployments are IT
Infrastructure Changes
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To manage the country South African IT
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Manage and maintain IT Helpdesk System for
tracking and reporting.
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IT Costs are managed correctly and reported
accurately.
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Ensure all Hardware Licensing is up to date and
monitored.
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Create and Maintain an IT Assets Register
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Deliver the in country PCI Audit Annually
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1st line team member management
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Manage VM Server Platforms
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Ensure
service remains in line with PCI requirements.
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VMware
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Networking / switching administration (Aruba /
watchguard)
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Administering resources residing within Azure
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Overseeing local backups are completed (Azure
MABs)
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Meraki Wi-Fi administration
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Make known suggestions / recommendations for
improving service.
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Building strong relationships with customers.
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The ability to take ownership of customer
problems.
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A proactive approach to customer problems and
an understanding of customer perception.
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Remote Incident Resolution
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Software Deployment
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Ability to multi task and meet specific goals
set by supervisors and management
Minimum Requirements:
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International MCSE
qualified or international equivalent
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At least 8 years’
experience in technical IT (Server Administration),
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Network management,
project management, MS Exchange (incl Office 365)
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Certificate in Cyber
IT
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Deployment network
security control qualification
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A qualification in
network environment/anti-virus / threats, etc
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ITIL Foundation
·
Azure
To elevate your career to the next level, please email me at lemrique@protonmail.com, Att: Lem 081
478 7032
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Leading enterprise in the manufacturing of premium automobiles that makes extraordinary ideas and gives clients the reality to experience the best cars is currently looking for a test analyst to join their cutting-edge team. The candidate must have the ability to analyse a process from start to finish, modelling techniques, good communication and reporting skills.Apply nowRequirements: Degree in information technology6- 8 years commercial experiencePath and Condition Testing.API TestingJIRAALMConfluenceJavaAWS Responsibilities: Defining and implementing test plan on projectsPreparation and communication of Test reports during test execution (SIT sand UAT)Planning and effort estimation for test case executionPlan, organize and support test case creationCoordinate test data creation with the developers and test analystsEnsure appropriate test environment access levels for testersFollow up on defect fixes identified during test executionAssist in the manual execution of test cases and defect retesting when requiredTrack new/changed requirements and ensure these are addressed during testingEscalate deviations in the plan to Project ManagerAct as a point of contact between Developers and Testers Reference Number for this position is NN53839 which is a Contract position based in Midrand offering a contract rate of up to R600 negotiable on experience and ability. Contact Nigel on nigeln@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities. Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions. Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwNzIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186723&xid=1320_10723
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About VeraSafe Due to rapid growth and increased demand for our international privacy and technology compliance and legal services, VeraSafe is seeking a motivated privacy compliance project manager to join our remote team. VeraSafe is a well-respected advisor to U.S. and international businesses of all sizes and across numerous industries in the privacy and data security space. About the Role This is an excellent opportunity for anyone who wants to join a fun, international team that is working on the cutting edge of privacy and data protection. The projects you’ll be working on will primarily be privacy and data security compliance projects, and your team members will largely be attorneys and IT security professionals. Above all, this role demands excellent writing and note taking skills, organizational abilities, attention to detail, willingness to give and get feedback, and communication skills. This is a particularly good opportunity for someone with experience as an executive or administrative assistant who is looking to transition into project management. It may also be interesting to someone with a background in IT support or coordination. The position also comes with benefits described below. We have always been and will continue to be a remote team. We offer our team members a comfortable, flexible work life. We collaborate closely (you won’t feel like you’re working in isolation) and you’ll learn from our experienced attorneys, project managers, and IT security auditors, but in a much more collaborative, less hierarchical, and friendly environment than your typical law firm. We do top-notch work for interesting clients, yet we pride ourselves on recognizing that our team members also have lives outside of work. If you love working with new technology, interesting clients and team members, you want to work in a fast-paced and remote environment, and you’re interested in tech, cybersecurity, or privacy, this may be the perfect job for you. Key Tasks and Responsibilities Executing project plans within the constraints of a scope, schedule, and budget Maintaining the daily record keeping needed to keep the project plans up to date Attending meetings with the attorneys and clients, taking meeting minutes, and maintaining the meeting minutes and and action items from those meetings Understanding and assisting in documenting business processes Ensuring that you, your team, and the project operate within the company’s policies, guidelines, and procedures Assessing team member needs and utilization in order to maintain a distributed workload Ensure transparency by regularly communicating status to the Program Manager and the attorneys leading each project Flagging potential issues/risks for management Communicating with clients in relation to tasks and meetings Soft Skills Required Strong desire and ability to keep things organized Fluency in English Strong attention to quality and detail Multitasking Excellent communication and interpersonal sk
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI4NDgxNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1726656&xid=2201_284815
7mo
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System and Operational Project Support Lead at Sasfin Bank job in Sandown, Gauteng | CareerJunction × Location In All Categories Share This Job System and Operational Project Support Lead at Sasfin Bank Sasfin Business Banking Undisclosed Permanent Specialist position Sandown, Gauteng Posted 04 Sep 2023 by Sasfin Business Banking Expires in 30 days Job 2535530 - Ref SOPS - SSW Save Apply Now About the position MAIN PURPOSE OF THE JOB To support the Business Programme Manager in ensuring that our internal systems and associated processes run smoothly, required data quality standards are maintained and that the key development/project work taking place can be completed with minimal interruption to daily operations. The role also requires assistance with user and client queries and general support to members of the team. KEY AREAS OF RESPONSIBILITY/ DESCRIPTION OF TASKS Responsible for updating and fixing of data in the primary CRM system (Microsoft Dynamics). Assist with monitoring and management of data quality across various business systems.- Actively take part in application problem resolution; determine and clearly define problems and assist with system/data enhancements. Provide technical assistance to users; communicate with users (if applicable) and other technical staff to determine resolve problems timeously. Back-up as client support when key staff are not available. Respond to user / client requests in a friendly, cooperative manner; provide superior customer service and strive to improve and enhance the teams support functions. Makes recommendations for future hardware and software additions or enhancements. Work with team members and business users to define and re-design business processes and identify corresponding solution requirements. Define user requirements, create use cases and document user requirement specifications. Document presentations, functional specifications, training material and reports. Actively seek ways to apply technologies to business processes through a conceptual understanding of technology and strong business insight. Actively participate in issue resolution and escalation. Provide and assist with user training, adoption, and change management across the business. Assist with basic testing (functional and user acceptance) for projects, enhancements, and system upgrades. Perform other duties as required SKILLS/PERSONAL ATTIBUTES REQUIRED 5 years experience in an operational support environment. 1 - 2 years administrative/financial services experience. Experience in the Forex industry will be advantageous. Comprehensive knowledge of Microsoft Dynamics. Understanding of system integration and system architecture. Experience in creating business processes. Experience in working with different stakeholders (IT, business, clients, and vendors) Experience building reports from complex data will be beneficial. Awareness of basic database structures. Good PC skills, especially in Microsoft Excel. Experience in pre
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI2NzA0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1702707&xid=2201_267041
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Play a key role in the value chain of the delivery of turnkey & market leading solutions to a multitude of clients as the next Software QA Analyst sought by a dynamic provider of cutting-edge Wireless Technology Solutions in Centurion. You will also take ownership of allocated project tasks including identifying test data, executing test cases according to risk priority and compiling a summary of test results. You will require 2 years’ experience in a QA role and dealing with Tier 1 clients in the Telecommunication and Banking environments, knowledge of software test suites, experience with Waterfall & Agile project methodology and working knowledge of Linux environments. You must also be able to interpret technical and business process documentation and work on multiple projects simultaneouslyDuties:Be part of a team of skilled resources who design, develop, test, implement and maintain software solutions for customers in the telecommunication and banking industry.Familiarise and adhere to the various system environments (DEV, QA, UAT, PRE-PROD, PROD, etc.) pertaining to the individual customers, the tools and procedures relevant to the quality control processes including the project office procedures.Take ownership of allocated project tasks and job order activities like:Meeting with the software/product designers to determine quality assurance parameters.Analysis of customer requirement specifications, user experience flows and success criteria.Extraction of test/user acceptance requirements and design test cases and quality control plans.Identification of test data.Execution of test cases according to risk priority.Identification, capturing and managing defects.Compiling a summary of the test results.Assist customers during their internal quality control processes being an interface to the Developer resources while understanding and vetting the reported queries and defects from the customer and interpreting and relaying the defects to the Development team.Attend and participate in knowledge sharing sessions aimed at the Quality Control team.Create reports, manuals and other documentation as required.Requirements:At least two (2) years’ experience in a Quality Assurance role and dealing with Tier One (1) clients in the Telecommunication and Banking environments.Knowledge of software test suites.Experienced in multiple test methodologies.Experience in the Waterfall and Agile project methodology environments at minimum.Ability to work on multiple projects at the same time, with context switching and time-management in mind.Working knowledge of Linux environments and the creation and maintaining of automated test scripts and functional testing tools will be a benefit.Able to interpret and understand technical documentation i.e., Technical and Interface Specifications on a data flow level i.e., sequence diagrams.Can inter
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMjA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178071&xid=1320_10204
2y
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A very cool real-time solutions and payments channel house, based in Bryanston, is looking for a hands-on, energetic, self-motivated full stack C# developer to get involved in robust technology architecture and development; working end-to-end Solutions on a multi-tenant system.In addition to the tech, the job requires value-adders who are passionate about solving complex problems. If you have the ability to take initiative, lead and assist, while producing exceptional quality work, then this job has your name on it.Required: You come equipped with five+ years development experience within C# ASP.NetJavaScript you know well and have touched on Angular and ReactYou have exp using WCF, Web API, Bootstrap, HTML5, you can mentor a few guys too.You are looking to get heavily involved in .Net Core – the business is moving in this direction so you will be part of an integral turning point.Skilled in web-based business application developmentExcellent verbal communication skillsGood problem-solving skillsAttention to detail is key to get the job done. What the job involves: You will be an integral part of the development team and ensures daily development on new and existing systems and projects.You will constantly test and debug code before live rollout/implementationYou will assist clients and the support teams requirements by helping in fault finding as well as giving clients and the support team feedback thereon, once the issue has been identified and rectifiedYou will provide weekly reports to the Development manager. Qualifications: Microsoft certifications essentialBcom degree or related qualificationReference number for this position is ND51861 which is a permanent position based in Bryanston Sandton offering a salary of R800,000 per annum, cost to company. Contact Nicole on nicoled@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? E-Merge IT recruitment is a niche recruitment agency. We offer our candidates options so that we can successfully place the right people with the right companies, in the right roles. Check out the E-Merge IT website for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMDg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176371&xid=1320_10088
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ENVIRONMENT:DRIVE project execution, deliverables and adoption of Client Relations Management (CRM) solutions as the next CRM Business Analyst sought by a reputable Investment Firm. Your role will also entail managing, configuring and supporting the CRM Sales and Customer Service applications while overseeing the entire CRM application ensuring to adhere to best practice in maintaining quality data. You will also train and support institutional business stakeholders. You will require a suitable BComm/B.Bus.Sci Degree or similar with strong academic performance, 3 years in a BA role preferably within Asset Management, understand how CRM applications are constructed, solid understanding of Asset Management Business, CRM Sales & Customer Services applications, Microsoft Power Platform, knows how to structure tests and to test interfaces and integrated systems and has experience analysing data to drive strategy and results.DUTIES: Liaise with all stakeholders to determine effective CRM solutions to meet business requirements. Conduct Joint Application Development (JAD) sessions with Developers, business users or Testers. Analyse, design, and implement CRM enhancements and initiatives. Design and test CRM enhancements, including updates and bug fixes; coordinate User Acceptance, Regression, and Integration Testing; make changes and corrections, as needed. Coordinate changes to CRM database entities, screens, views, forms, workflows, reports, and dashboards. Support CRM applications, Microsoft Outlook, CRM Mobile app, and SharePoint Online integration. Ensure data quality standards are followed, including the removal/merging of duplicate records. Maintain CRM backlog and Jira logs to adhere with governance requirements. Update users, security profiles, access rights and manage licenses for users. Work directly with CRM Developers and Testers to incorporate new functionality. Develop training materials and lead training sessions for key and end users. Train and facilitate end user adoption of CRM solutions. Manage business expectations and proactively mitigate any risks of production releases by conducting impact analysis, User Acceptance Testing, Software Testing, and relevant user training. Conduct post-implementation reviews to ascertain value added and address any post-release issues. Assist with other key initiatives and other related IT projects. Work as part of a larger IT team using the Scrum methodology. REQUIREMENTS:Qualifications - BComm / B.Bus.Science Degree or other relevant tertiary qualification with strong academic performance. Experience/Skills - Minimum of 3 years experience in a Bus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzk2NDBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1166493&xid=1320_9640
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What youll be doing: As a Senior Fullstack Developer, you will weave your techno-magical skills to create captivating web applications and immersive user experiences. Your mastery of ASP.NET and JavaScript will enable you to bring our visionary projects to life, transforming ideas into reality. Embrace the challenge, as you navigate through the ever-changing landscapes of front-end and back-end development, crafting seamless digital worlds. Required Skills: Proficiency in ASP.NET and JavaScript, like the Cheshire Cats mysterious grin. Extensive knowledge of front-end technologies such as HTML, CSS, and JavaScript frameworks, to paint vivid digital tapestries. Experience with back-end development, including database management and server-side programming, like Mad Hatters tea party of code. Strong problem-solving skills that rival the cleverness of the White Rabbit, always one step ahead. Personal attributes: A confident individual with a friendly personality, drive, energy, and enthusiasm together with a strong personal commitment to the delivery of high standards in a timely, efficient, and friendly manner who works in alignment with the company policies and procedures. An individual who possesses great problem-solving skills and an ability to work with little to no supervision. Although you may not meet all the requirements needed, please still consider sending through your CV as we have many roles available and could possibly find another great opportunity for you Contact JESSE WILLIAMS on jwilliamscommunicate.co.za or 021 418 1750 , quote Ref: CTI002796. Connect with us on www.communicate.co.za and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town. Let us assist you with your IT career. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer job
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An innovative investment firm seeks the expertise of a self-driven and critical thinking Mid-Senior Technical Test Analyst to join its Flex team. Flex is a monolithic system that is developed by a third party, it consists of a UI (used by admins to capture/override data issues), a core system with several webservices that provide an interface to allow other systems to input/retrieve data from Flex that houses business rules and a batch system that runs over night to allocate money movements. You will preferably require a Computer Science/Business Information Systems Degree, have strong JavaScript, able to read and write SQL, know where it is most effective for an automated test to live (Unit, Integration, Acceptance Testing, E2E), understand the benefits of manual testing but also the costs & experience testing data within databases, reports, and applications. You must have a strong coding background to assist in building the automation systems that enable the rapid delivery of this world class software.Duties:Estimate effort for testing tasks.Define the testing approach for each sprint.Collaborate with Business Analysts to extract testing requirements for user stories.Design and create test cases.Execute automated and manual test cases.Implement automated tests for new functionality and implement automated tests to replace existing manual tests.Collaborate closely with Developers, identifying, logging, prioritizing, and verifying defects in a defect tracking system.Manage and maintain the test environments and test data.Develop test tools and extend test frameworks and test environments.Second Line support and root cause analysis of production issues and proactive, and efficient support service.Play a central role in establishing best practices for testing in an Agile environment.Continuous improvement initiatives specifically regarding quality.Product risk mitigation thereby limiting defects in production.Project risk mitigation thereby ensuring a smooth deployment process.Manage and maintain the Regression Test suites (manual / automated).Carry out Exploratory Testing.Provide the PO with sign-off of for releases.Requirements:Qualifications – Degree in computer science or Business Information Systems ideal, but solid experience will be considered as well.Experience/Skills – Understand the systems or products you are testing.Able to understand requirements to come up with sufficient testing coverage.Can program (we use Scala, JavaScript and UFT amongst others).Must have strong JavaScript skills.Know how to read and write SQL.Know where it is most effective for an automated test to live (Unit, Integration, Acceptance Testing, E2E).Understand the benefits of manual testing but also the costs.Can solve complex testing issues.Have experience testing data within databases, reports, and applications.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzk1NTBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1163448&xid=1320_9550
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Serve as an expert consultant for key IT projects, system integrations and system developments as the next Manager of IT Enterprise Architecture sought by a dynamic Consultancy in Cape Town. You will also act as a Senior Advisor to the Advanced IT Services Department, using technical and analytical skills to assist in detecting and solving complex IT challenges. The successful candidate must hold a suitable degree with seven years professional ICT experience in a similarly broad area of responsibility with corresponding leadership experience and at least 5 years experience designing and developing omni channel contact center solutions and technologies. Your tech toolset should include - Genesys Engage or Genesys Cloud CCAAS platforms, Azure Cognitive Services, Google DialogueFlow and Cognigy AI, AWS/Google Hyperscalers, Citrix, SQL, MPLS, SD-WAN, VPN, HPE Cluster or similar environments, 2FA security systems, VMware Hyperconverged Infrastructure and Active Directory.Duties:In your capacity as senior advisor Keep abreast of latest developments in Genesys and Cloud technologies, in order to provide insights that will influence the technology-driven corporate omni channel IT strategy. Expand the digital service platform by evaluating new and upcoming Genesys & Cloud features, then test and promote the concepts that will add value to business or customer experience. Drive continuous improvements and efficiencies of existing IT services, by following the Agile methodology of Develop, Test, Release, Feedback & Improve. Assist in the development of a holistic view of all technology in the enterprise (Enterprise Architecture Strategy) by using an Enterprise Architecture (EA) framework as guideline General tasks - Oversee, improve and upgrade enterprise services, software and hardware. Assist in the scope, review and refinement of proposals that will go out on RFP to external vendors. Cooperate with main stakeholders being e.g., IT Operations, Senior Management, Business Development, Quality and Training, Finance and Controlling, Operations Management as well as active consulting of clients. Represent the IT Enterprise Architecture Department in meetings. Exchange with vendors on market trends and possible wins for the business. Support IT projects. Control external service providers and partners. Develop project budgets, controlling and reporting on expenditure. Exchange and align continuously with IT Operations. Any other IT Enterprise Architecture-related topics and duties. Requirements:Qualifications - A relevant degree. Experience/Skills - An IT professional with at least seven years of professional ICT experience in a similarly broad area of responsibility with corresponding leadership experience.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzMwMDQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372825&xid=1320_30042
2y
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A dynamic Internet Service and Network Specialist seeks a highly skilled 2nd Line Support Engineer who will serve as the first point of contact resolution for all supported infrastructure and 3rd party related issues. You will take ownership of all owned incidents from logging to resolution while also assisting with internal desktop support queries. You will require a suitable tertiary qualification, be N+ Certified, have basic Linux command line skills, 5+ years’ experience with IPv4, MTU, Troubleshooting & VLANs. You must also have proficiency with WAN connectivity, ADSL troubleshooting, VoIP, Mikrotik, Cisco, ISP and DNS including types of records and troubleshooting – Bind, powerDNS and unbound.Duties:Log Incidents and Service Requests, ensuring end to end management, resolution and ownership of tickets.Handle support requests / be a point of escalation in the call’s lifetime.Identify and escalate requests requiring urgent attention.Ensure that an ongoing contribution toward positive customer satisfaction is achieved.Coordination of incidents and requests in order to meet Service Level Agreements.Liaise with various 3rd parties to ensure call resolution.Adherence to call lifecycle processes and procedures.Assist with internal IT support queries.Liaise with the Project Management team, 3rd Line Engineers and Network Engineers on a regular basis.Will be part of an after-hours standby rotation cycle.Requirements:A relevant tertiary qualification.N+ qualification.Basic Linux command line skills.Excellent practical networking skills - 5+ years’ experience –IPv4 understandingMTUTroubleshootingVLAN understandingNetwork troubleshooting (WAN connectivity).ADSL troubleshooting.Wireless networks.Email understanding.Good understanding of DNS including on types of records and troubleshooting – Bind, powerDNS, unbound.Configure IP phones and troubleshoot call issues (VoIP).Mikrotik and Cisco experience.Ideal candidate will have experience working in an ISP environment.Valid Driver’s License and own vehicle.Attributes:Ability to work under pressure and multitask while prioritising workload and issues.Performance-driven and attention to detail.Excellent communication skills.While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. Comments:When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2NjkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245081&xid=1320_16690
2y
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Take charge of the Engineering team ensuring exceptional delivery of projects while interacting with a variety of stakeholders and functions of a rapidly growing Telecoms Specialist seeking the expertise of a forward-thinking and tenacious Software Development Manager. The SDM will be expected to cover the Operational Management, Line Management and Project Management aspects of managing the Engineering Team. The ideal candidate must have 5/more years experience in a similar role including experience of key development processes, practices and tools such as Agile, Automated Testing, Continuous Integration/Deployment, Git branching strategies, technical support tools and practices. You will also require Project Management methodologies such as Agile or PMBOK and strong Line Management with a good track record of hiring quality staff and good staff retention and experience managing a DevOps environment which includes provisioning, managing and monitoring physical servers and virtual infrastructure and services.Duties: Define, document and implement appropriate Project Management, Software Development and Support processes, practices and tools in consultation with the CTO, Customer Support Team, Technical Operations Team and the Engineering Team. Estimate, plan, execute and report on the development of new features and enhancements in accordance with the priorities and requirements defined by the Product and Technical Roadmaps in conjunction with the QA team. Ensure the frequent, effective release and handover of new features and enhancements to the Technical Operations, Customer Support, Sales and Marketing teams. Manage the provision of support services to the Technical Operations Team and Customers and ensure at all times, that there is adequate capacity to meet the Engineering Team support Service Level Agreements (SLAs). Ensure knowledge propagation within the Engineering Team to ensure that the team is not reliant on any single individual for key functions. Coach and mentor Engineering Team members to assist them to perform their functions and improve their performance and knowledge over time. Ensure quality standards are met and improved over time by performing oversight activities including reviewing deliverables and code where appropriate. Ensure that the Engineering Teams productivity is measured and improved over time along with the quality of their output they produce. and quality is measured and improved over time. Ensure availability, stability and performance of the Platform through appropriate maintenance and monitoring and by ensuring timely interventions and remediation activities to address any incidents that arise. Ensure that relevant information is documented and made available to relevant parties. Ensure there is sufficient capacity and capability in the Develo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214891&xid=1320_14222
2y
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An innovative investment firm seeks the expertise of a self-driven and critical thinking Mid-Senior Technical Test Analyst to join its Flex team. Flex is a monolithic system that is developed by a third party, it consists of a UI (used by admins to capture/override data issues), a core system with several webservices that provide an interface to allow other systems to input/retrieve data from Flex that houses business rules and a batch system that runs over night to allocate money movements. You will preferably require a Computer Science/Business Information Systems Degree, have strong JavaScript, able to read and write SQL, know where it is most effective for an automated test to live (Unit, Integration, Acceptance Testing, E2E), understand the benefits of manual testing but also the costs & experience testing data within databases, reports, and applications. You must have a strong coding background to assist in building the automation systems that enable the rapid delivery of this world class software.Duties:Estimate effort for testing tasks.Define the testing approach for each sprint.Collaborate with Business Analysts to extract testing requirements for user stories.Design and create test cases.Execute automated and manual test cases.Implement automated tests for new functionality and implement automated tests to replace existing manual tests.Collaborate closely with Developers, identifying, logging, prioritizing, and verifying defects in a defect tracking system.Manage and maintain the test environments and test data.Develop test tools and extend test frameworks and test environments.Second Line support and root cause analysis of production issues and proactive, and efficient support service.Play a central role in establishing best practices for testing in an Agile environment.Continuous improvement initiatives specifically regarding quality.Product risk mitigation thereby limiting defects in production.Project risk mitigation thereby ensuring a smooth deployment process.Manage and maintain the Regression Test suites (manual / automated).Carry out Exploratory Testing.Provide the PO with sign-off of for releases.Requirements:Qualifications – Degree in computer science or Business Information Systems ideal, but solid experience will be considered as well.Experience/Skills – Understand the systems or products you are testing.Able to understand requirements to come up with sufficient testing coverage.Can program (we use Scala, JavaScript and UFT amongst others).Must have strong JavaScript skills.Know how to read and write SQL.Know where it is most effective for an automated test to live (Unit, Integration, Acceptance Testing, E2E).Understand the benefits of manual testing but also the costs.Can solve complex testing issues.Have experience testing data within databases, reports, and applications.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMDQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187247&xid=1320_11045
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A fast-paced Travel Tech company in Durbanville seeks the coding wizardry of a Mid-Senior Developer with ±10 years’ suitable work experience and strong proficiency in PHP and WordPress including its architecture and plugin development. You will be expected to write clean, high quality and scalable code while managing repositories and deployment processes. You will also require experience writing your own API and a variety such as PSPs, maps, inventory, reservations, webhooks, etc. Your tech toolset should also include MySQL/MariaDB, HTML, JavaScript, jQuery, CSS / Sass / Less, Linux/Ubuntu being comfortable on the command line, Advanced SQL, Git, NGINX, Docker, Laravel.Requirements:±10 Years’ relevant work experiencePHPMySQL / MariaDBHTMLJavaScriptjQueryCSS / Sass / LessJSONSQL (Advanced)Git (we use Gitlab currently)Linux / Ubuntu (very comfortable on the command line)NginxDockerWordPress (advanced, architecture, plugin development, etc.)Frameworks like Laravel and othersExposure to other languages like Python and othersExperience with a variety of APIs (e.g., PSPs, maps, inventory, reservations, webhooks, etc.)Experience writing your own APIAdvantageous – Aspirations and ability to become a Technical Lead / Lead DeveloperUX / UI / Design: Appreciation for implementing a good mobile responsive front-endSEO: Understanding of how front- and back-end can assist in search engine optimizationFront-end optimization for speed (GT Metrix, Google Lighthouse, etc.)React / Angular / VueGitlab admin experienceAWS (CLI and various APIs)Cloudflare (DNS, CDN, etc.)Attributes:Good communicator.Enjoys guiding junior / other DevelopersEnjoys working with other disciplines: UX, SEO, Project Managers and Product OwnersWhile we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. Comments:When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwMjk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179063&xid=1320_10295
2y
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Play a critical role in the software design of an innovative Investment Firm seeking a Int-Snr SQL/BI Technical Test Analyst who will work to find solutions to complex challenges using the industry’s latest tech. You must have a strong coding background to assist in building automation systems that will ensure the rapid delivery of world-class software. You will require a Computer Science/Business Information Systems tertiary qualification but solid work experience will be considered as well, you can write SQL, know where it’s most effective for an automated test to live (Unit, Integration, E2E), you have experience testing financial applications, can speak the same language as the Developers and you’re passionate about releasing great softwareDuties:Estimate effort for testing tasks.Define the test approach for each sprint.Extract test requirements for user stories.Design and create test cases.Execute test cases manually / automated.Manual front end functional testing of applications – which includes system, integration, regression and end to end testing as well as exploratory testing.Collaborate closely with Developers, identifying, logging, prioritizing and verifying defects in a defect tracking system.Manage and maintain the test environment and test data.Implement automated tests.Develop test tools and extend test frameworks and test environments.First line support and root cause analysis of production issues and proactive, friendly, transparent and efficient support service.Play a central role in establishing best practices for testing in an Agile environment.Continuous improvement initiatives specifically with regard to quality.Product risk mitigation thereby limiting defects in production.Project risk mitigation thereby ensuring a smooth deployment process.Manage and maintain the regression test suits (manual / automated).Final sign-off of new releases.Requirements:Qualifications – Degree in computer science or business information systems ideal, but solid experience will be considered as well.Experience/Skills – You understand the systems you are testing.You can program (we use Scala, JavaScript and UFT amongst others) or are interested in learning to program.You know how to write SQL.You know where it is most effective for an automated test to live. (Unit, Integration, E2E)You can speak the same language as the Developers.You understand the benefits of Manual Testing but also the costs.You are continually trying to improve your testing skills.You read widely about what is happening in the world of testing.You know that learning didnt end with the last course you did but rather its continuous for the rest of your life.You care about releasing great software.You have experience testing financial applications.You enjoy complicated numerical calcu
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE1NjI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1226354&xid=1320_15627
2y
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A dynamic e-commerce platform seeks the coding expertise of a Senior C#.Net Developer who enjoys solving complex problems and thrives in fast-paced environment. Joining the engineering dev team, you will help deliver robust and effective enhancements, new initiatives and resolve live issues with a full understanding of the standard system development life cycle (define, build, test) and track record of delivering changes, enhancements and new functionality. The ideal candidate must possess a B Degree/National Diploma in IT or Computer Science, have five+ years’ work experience in a similar role including tech skills in MVC, .Net Core, Web APIs, SQL Server, WCF, ASMX Web Service, jQuery/JavaScript/JSON, HTML/CSS, Visual Studio, OO/SOLID, Git, ASP.NET view state management, form validation controls and .NET controls, understand Continuous Integration, DevOps & SOA and a proven track record taking projects through the SDLC.Duties:Design, develop, and deliver new features using RESTful API’s and related services according to agreed project timelines.Ensure accurate scoping and allocation of time for development required.Support continuous improvement by investigating alternatives and technologies.Adhere to coding standards defined by the Technical Management team.Support and maintain production system(s).Support the creation and maintenance of technical documentation.Continuously identify and solve technical problems.Assist and mentor junior members within the team.Requirements:Qualifications – Bachelor’s degree or national diploma in information technology or computer science.Experience/Skills - Minimum of 5+ years working experience as a C# .Net developer (.Net Framework) with the following technologies: MVC, .Net Core, Web API’s, SQL Server.Must have working experience with the following technologies: user controls and web parts, WCF and ASMX Web Service, jQuery/ JavaScript/ JSON, HTML/ CSS, Visual Studio, Web Essentials OO/ SOLID, Git.Proven experience with ASP.NET view state management, form validation controls and .NET controls are required.Proven track record in taking projects through the Software Development Life Cycle.Understanding of Continuous Integration, DevOps and SOA.Advantageous - Message Queuing (RabbitMQ or other), Amazon native cloud services (e.g., EKS), Unit Testing, Code Coverage, Code Metric, Containers, AWS CI/CD, Delphi, MySQL, ELK Stack, New Relic.Three+ years in the Retail, Logistics or Credit sector.Attributes:Excellent verbal and written communication skills.Thrives in a fast-paced, dynamic environment and enjoys problem solving.While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. Comments:When applying for jobs, ensure that you have the
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzk3NTZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1167538&xid=1320_9756
2y
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