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Title: Title: Senior IT TechnicianCategory: Category: Services > Electronics & IT ServicesAd expiration: 04-07-24 14:38 - Salary TBCDescription: Job Summary: As a Senior IT Technician, you will be responsible for maintaining and enhancing our organizations and client’s IT systems, ensuring that they operate efficiently and securely. You will provide technical support to our clients, troubleshoot hardware and software issues, and take a proactive approach to managing and improving network infrastructure. This role also includes installation and implantation of IT, Telecoms and CCTV infrastructure. Key Responsibilities: 1. Network Management: · Oversee and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. · Manage and allocate IP addresses, ensuring efficient utilization of IP resources. · Implement network security measures and protocols to safeguard against unauthorized access and threats. 2. Technical Support: · Provide expert-level technical support to end-users, resolving hardware and software issues promptly. · Troubleshoot network connectivity problems and ensure minimal downtime. · Assist in the installation, configuration, and maintenance of servers and workstations. 3. System Administration: · Manage and maintain Windows and/or Linux servers, including server updates, backups, and security patches. · Monitor server performance and take proactive steps to optimize system resources. 4. Infrastructure installations: · Execute network and CCTV installation projects. · LAN/VLAN networking knowledge · WiFi network implementation 5. Documentation: - Create and maintain comprehensive documentation of network configurations, system procedures, and troubleshooting guides. 6. Security and Compliance: · Ensure compliance with company IT security policies and industry regulations. · Participate in security audits and implement necessary security measures. · CCTV installation and configuration 7. Vendor Management: · Collaborate with third-party vendors and service providers to troubleshoot and resolve technical issues. 8. Team Leadership: · Provide technical guidance and mentorship to junior IT staff members. · Lead IT projects and initiatives as assigned by the Manager.Please email CV to mfrancisco@intergro.co.za
5d
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As a Tier 3 Desktop
Support Engineer,
you will play a critical role in providing technical assistance and support to
end-users, ensuring the smooth operation of desktop systems and applications.
If you have a strong background in desktop support, excellent troubleshooting
skills, and enjoy working in a dynamic IT environment, we encourage you to
apply.
·
Direct User communication verbally and written
for assistance in Software distribution, 1st, 2nd, 3rd line Desktop
Support.
·
Ensure IT Policies and Procedures are up to
date and followed.
·
Lease and Manage 3rd Party Service Providers
·
Manage IT Projects for New Deployments are IT
Infrastructure Changes
·
To manage the country South African IT
·
Manage and maintain IT Helpdesk System for
tracking and reporting.
·
IT Costs are managed correctly and reported
accurately.
·
Ensure all Hardware Licensing is up to date and
monitored.
·
Create and Maintain an IT Assets Register
·
Deliver the in country PCI Audit Annually
·
1st line team member management
·
Manage VM Server Platforms
·
Ensure
service remains in line with PCI requirements.
·
VMware
·
Networking / switching administration (Aruba /
watchguard)
·
Administering resources residing within Azure
·
Overseeing local backups are completed (Azure
MABs)
·
Meraki Wi-Fi administration
·
Make known suggestions / recommendations for
improving service.
·
Building strong relationships with customers.
·
The ability to take ownership of customer
problems.
·
A proactive approach to customer problems and
an understanding of customer perception.
·
Remote Incident Resolution
·
Software Deployment
·
Ability to multi task and meet specific goals
set by supervisors and management
Minimum Requirements:
·
International MCSE
qualified or international equivalent
·
At least 8 years’
experience in technical IT (Server Administration),
·
Network management,
project management, MS Exchange (incl Office 365)
·
Certificate in Cyber
IT
·
Deployment network
security control qualification
·
A qualification in
network environment/anti-virus / threats, etc
·
ITIL Foundation
·
Azure
To elevate your career to the next level, please email me at lemrique@protonmail.com, Att: Lem 081
478 7032
1mo
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