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1
Main Responsibilities Include: Provide professional and high-quality support to both internal and external customers in accordance with established SLAsAdvise and educate customers on the company procedures for the different billing modelsHandling monthly account and e-wallet queries via telephone, WhatsApp chatbot and company ticketing systemCreate, assign, escalate, follow up and resolve ticketsBuild positive relationships with customers and collaborate with team members to ensure top-tier servicePerform administrative duties such as follow-up of failed communications, update of customer profiles and reportingSending bulk emails and SMSs communication to customersRequirements and Competencies:Grade 12 and at least 2 years experience in a call centre/customer support environmentStrong administration, organising, problem-solving and time management skillsComputer literate MS Outlook/Excel/Word and InternetFormal business writing and professional communication skills in both Afrikaans and EnglishAbility to remain calm, objective and self-controlled under pressureAbility to think and act proactively to minimise escalations and further queriesProblem resolution driven, positive attitude & have a passion for service deliveryOwn reliable transport and preferably reside in the Northern Suburbs.
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1280798-Job-Search-04-14-2026-10-01-28-AM.asp?sid=gumtree
10h
Job Placements
1
Job Description Essentials: Manage Daily Admin for both sections, Consumer Movement and Credit Control. Email triage, filing, reporting, data capturing and document management.Successful candidate will be working as a key member of our team mainly assisting two vital functions who each have their own administrative officer but could also include general portfolio duties as required and instructed by the Portfolio / Operations Manager.Take over the Consumer Movement function according to the department rules and processes when required.Opening and closing of tenant accountsLiaising with inter-company departments and customers with regards to the tenant movement processLiaising within the team and customers regarding outstanding debt, missing information etcUpdating all documentation relating to the tenant movement processTake over the Credit Control function when requiredIncluding aging reports, allocation management, customer follow up, and debt calculations.General Office TasksRequirements and Competencies:Must be computer literate and experienced in MS ExcelBasic Accounting SkillsAttention to detail is a key requirementMust be able to pick up mistakes and correct themWork extremely accurateFully BilingualOrganized, Discreet and Calm under pressureExcellent client service and interpersonal relationsTimekeeping and planningExcellent verbal and written skillsDeadline and goal orientatedWilling to work overtime if neededMust be a team playerExcellent problem solving skills
https://www.jobplacements.com/Jobs/P/Portfolio-Assistant-1277347-Job-Search-04-01-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : AdministrationBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:2-3 years working experience performing an administrative or receptionist role in a corporate environmentMS OfficeMatric/Grade 12Have relevant administrative/secretarial courseSpeak two or more South African languagesExcellent telephone communication skillsA passion for working with peoplePresentableProblem solving mindsetAbility to work independently and in a teamPunctual and excellent time management skills DUTIES:· Operating the switchboard· Receiving clients and locating relevant staff members for meetings· Minute taking at area meetings· Controlling incoming and outgoing courier items, and other mail delivered to/from reception· Assisting with arrangements for meeting room meetings and functions· Perform administrative duties such as supplier liaison, payment processing and client and other relevant database maintenance· Report faults or maintenance issues· Performing ad hoc duties as and when necessary, such as preparing documents for committee meetings, attending to client queries, supporting investment teams, switchboard relief etc.HOURS:Monday - Friday 08h00 - 17h00
https://www.jobplacements.com/Jobs/A/Administration-Officer-1279712-Job-Search-04-10-2026-04-29-24-AM.asp?sid=gumtree
5d
Job Placements
Ads in other locations
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This role is reserved for candidates reside in close proximity to Kraaifontein / StellenboschPurpose of the role: To provide efficient administrative and sales support to the Sales Team, ensuring the smooth processing of customer orders, accurate data management, and timely communication with clients. The Sales Administrator plays a key role in maintaining operational flow, supporting sales performance, and upholding the companys commitment to service excellence and teamwork.Responsibilities include but are not limited to:Handle sales inquiries and process customer orders on various platformsVerify customer details, process payments, and update data in internal systemsInform customers on stock availability, alternatives, and lead timesIssue accurate invoices and coordinate orders internallyManage and update sales and customer records, ensuring timely responsesMaintain and enhance the companys online presence, including website updatesProvide administrative support to the sales team as neededCriteria:Matric2-3 years experience in a similar role with experience in the FMCG industry being advantageousComputer literacy: proficient in Microsoft Office and Omni (advantageous)Fully bilingual in English and Afrikaans with clear communication skillsExcellent phone and email etiquette with strong customer service skillsProficient in English and Afrikaans (speak, read and write)Outgoing personality, team player, and well-organisedFully bilingual in Afrikaans and English, with clear communication skillsAble to work well under pressure, maintaining a friendly, proactive approach
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1264808-Job-Search-04-10-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Purpose of the Role:To deliver exceptional customer service across all communication channels, support stores and online customers, resolve queries efficiently, and contribute to a positive brand experience that drives customer loyalty and sales growth. Key Responsibilities Include but Are Not Limited To Managing customer queries via phone, email, social media, and in-store supportResolving complaints professionally and escalating when necessaryProcessing orders, returns, and exchanges accuratelyLiaising with stores, warehouse, and logistics teams to ensure smooth service deliveryProviding product information and assisting customers with recommendationsMonitoring and responding to social media and online reviewsTracking customer interactions and maintaining accurate recordsSupporting promotions, launches, and customer campaignsAssisting with ecommerce queries and online order supportIdentifying opportunities to improve the overall customer experienceGeneral administrative duties and ad hoc supportCriteriaMinimum 2 years experience in a customer service roleProficient in MS Office and digital communication platformsExperience in retail or ecommerce environment advantageousStrong communication and interpersonal skillsAbility to remain calm and solution-focused under pressureHigh attention to detail and strong organisational skillsReliable, proactive, and customer-centric mindsetInterest in cooking and baking advantageousDrivers licence and own transport advantageousProficient in English and Afrikaans (read, speak and write)
https://www.jobplacements.com/Jobs/M/Marketing--Customer-Service-Co-ordinator-1279053-Job-Search-04-09-2026-04-01-14-AM.asp?sid=gumtree
6d
Job Placements
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REQUIREMENTS High school diploma or equivalent (required)Relevant tertiary qualification in Business Administration, Office Management, or similar3+ years of experience in administrative, clerical, or operational rolesExperience with payroll processing and basic HR functionsFamiliarity with logistics or inventory systems (e.g., Agrigistics, Mintsoft, Pastel, Shopify)Excellent verbal and written communication in EnglishProficient in Microsoft Office Suite (Excel, Word, Outlook)Working knowledge of POS systems (loading products, updating prices)Comfortable with using delivery and inventory management appsExcellent time management and ability to handle multiple tasks simultaneouslyExperience in shop/retail sales and cash-up proceduresKnowledge of handling customer quotes, queries, and returnsExperience with courier coordination and preparing delivery documentsUnderstanding of PAYE / UIF processes to assist with payroll administrationHighly reliable and discreet with confidential information DUTIES Answering incoming calls, office sales, cash up and handling customer queriesStocking shop with products, loading new products & updating prices on POS SystemAssigning tags to new staff members, adding of new activities for staffMonthly fuel / asset reportsCompleting all company documents, updating all pricelistsHandling/reporting of all customer complaintsPrinting/updating of all sheets used by warehouse staffHandling all insurance claimsMonthly supply reports for printers, monthly reports graphsRecording of Annual / sick leave updates of employeesCapturing time calculations of each employee for paymentWeekly calculations of staff timesheets, adjustments of clock in / clock out mistakes, and accurately recording on systemSending salary requirements to accountant for PAYE / UIF deductionsDeducting staff loans/penalties from salaries, send to Accountant PAYE/UIFDouble checking all deductions for payment schedule for OwnerPrinting payslips of all staff & handling all payroll queries from staffProcessing of all online ordersConfirming all payments via SnapScan & PayUFollow up on EFT payments made, updating delivery APP statusesAllocating orders to delivery sheet schedule, planning of the delivery routePrinting all necessary paperwork for drivers and / or customersOrdering of products, uploading products & pricelist on POS systemCross checking sales sheets with data on POS systemInvoicing all orders for ACC & COD customers on PastelFollow up on payments / statementsArrange courier collections
https://www.jobplacements.com/Jobs/I/Internal-Sales--Stock-Administrator-1198789-Job-Search-06-30-2025-04-32-18-AM.asp?sid=gumtree
10mo
Job Placements
1
Key Responsibilities:Executive support: Diary and calendar management, scheduling, meeting coordinationBookkeeping & Admin:Invoicing and quoting airfares, hotels, tours etcManaging supplier and customer invoices/statementsPayment preparation, reconciliation, and record-keepingTravel & accommodation:Arranging domestic and international travelBooking accommodation, managing itineraries, travel insurance, and related adminMedical coordination: Scheduling appointments, managing communications and medical aid adminLiaison work: Acting as point of contact with suppliers, service providers, clients Ideal Candidate Profile:Proven experience as a PA or Executive Assistant in a high-pressure environmentSolid bookkeeping skills with experience in invoicing, quoting, and multi-currency transactionsStrong travel and accommodation arranging experienceHighly organized, able to manage and prioritize multiple tasks efficientlyHonest, reliable, and discreet with a strong sense of accountabilityPortuguese speaking (Portugal dialect preferred) would be a preferenceOwn reliable vehicle and valid drivers licenseMid 30s & 40s, energetic, professional preferred due to the roles pace and flexibilityAdditional Details:Full-time positionBased in Sandown, MilnertonSome flexibility with hours and occasional travel requiredImmediate start preferred
https://www.jobplacements.com/Jobs/E/Executive-Personal-Assistant-with-Bookkeeping--Tr-1265449-Job-Search-02-24-2026-04-05-06-AM.asp?sid=gumtree
2mo
Job Placements
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