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Results for Call Centre Jobs in City Centre in City Centre
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Minimum Requirements:1 2 years Contact Centre experience (essential)Minimum 6 months experience in Debt Collection6 months experience in Customer Service environmentsStrong telephone communication and client engagement skillsAbility to work within structured KPI and QA environmentsComfortable handling sensitive client informationLanguage Requirements:Candidates must be multilingual, with the ability to speak at least three or more South African languages. Examples include:EnglishisiZuluisiXhosaAfrikaansSesothoSetswanaSepediKey Responsibilities:Conduct outbound and inbound calls to beneficiaries regarding unclaimed benefits linked to policies or funds.Clearly explain the nature of the benefit and the claims process to beneficiaries.Perform identity verification and beneficiary checks in line with the applicable fund rules and compliance requirements.Assist clients in understanding and completing the required documentation to initiate claims.Guide beneficiaries through the next steps required to process claims successfully.Manage a portfolio of beneficiary cases and ensure accurate record keeping and updates.Meet daily and monthly performance targets, including:Call targetsCase management targetsQuality assurance (QA) standardsCompliance standardsProvide professional customer support and query resolution.Participate in face-to-face meetings with clients or stakeholders when required.Maintain strict adherence to data protection, confidentiality, and compliance standards.Work collaboratively with internal teams to resolve complex beneficiary cases.Key Competencies:Strong communication and interpersonal skillsHigh level of empathy and client careAbility to explain complex processes in simple termsAttention to detail and strong verification accuracyProfessional telephone etiquetteAbility to work under performance-driven environmentsStrong problem-solving abilityEthical conduct and confidentiality awareness Advantageous Experience:Experience dealing with financial services, pensions, insurance, or benefits administrationKnowledge of claims processes or beneficiary verificationExperience in regulated contact centre environments What We Offer:Competitive basic salaryPerformance-based commission structureStructured work environmentOpportunity to work in a role that helps beneficiaries access funds that rightfully belo
https://www.jobplacements.com/Jobs/T/Temporary-Unclaimed-Benefits-Consultant-1268998-Job-Search-03-05-2026-10-39-53-AM.asp?sid=gumtree
10d
Job Placements
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Minimum Requirements: Credit Card Collections experience (3 5 Years, recent experience).Excalibur Experience (preferably Excalibur 4).Familiarity with banking or financial services.Basic proficiency in Microsoft Office (Word, Excel, Outlook).Matric is a non-negotiable. Skills Required: Clear verbal communication skills.Active listening skills.Strong negotiation characteristics.Must be able to work under pressure.Competent written communication skills.Able to engage with difficult debtors to find resolve ( tactful yet patient).
https://www.jobplacements.com/Jobs/C/Collections-Agent-Credit-Cards-1266154-Job-Search-02-25-2026-10-20-49-AM.asp?sid=gumtree
18d
Job Placements
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Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Sales-Advisor-1196714-Job-Search-06-23-2025-04-37-32-AM.asp?sid=gumtree
9mo
Job Placements
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Requirements/Experience: At least 3+ years experience in a similar environment - managing and attending to VAF portfolios Drafting of legal documents; summons, affidavits, noticesAttend to legal queries from debtors Coordinate with clients, debtors and sheriff officesExperience using AJS Accounting system is advantageous Postage of legal fees and disbursementsAble to work in a high volume, deadline driven environment Ability to work effectively in order to ensure a quick turnaround time Strong communication skills
https://www.jobplacements.com/Jobs/V/VAF-Secretary-1264414-Job-Search-02-20-2026-04-02-32-AM.asp?sid=gumtree
24d
Job Placements
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