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Job Title: Call Centre Support Agent
Location:Fourways
Salary: R6,000.00 per month
Start Date: 15 May, 2025
We’re Hiring!
Are you passionate about providing excellent customer service? We are looking for a Call Centre Support Agent to join our dynamic team! Applicants must be between 18 and 28 years old.
Requirements:Matric Certificate (Grade 12) – Essential
Minimum 1 year call centre or customer service experience
Strong communication skills (verbal and written)
Good computer literacy
Ability to meet targets
Positive attitude and professional work ethic
Duties & Responsibilities:Answer incoming calls and respond to customer queries
Provide accurate information and support to customers
Log and escalate queries where necessary
Maintain a high level of professionalism at all times
Achieve daily and monthly targets
What We Offer:Fixed salary of R6,000.00 per month
Growth and learning opportunities
Supportive team environment
How to Apply:
Please email your CV, ID Copy and matric certificate to info@kgsolutions.co.za or through gumtree with the subject line: Call Centre Support Agent Application.Closing Date: 01 May, 2025
1d
VERIFIED
1
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Job Title: Call Centre Support AgentLocation:FourwaysSalary: R6,000.00 per monthStart Date: 15 May, 2025We’re Hiring!Are you passionate about providing excellent customer service? We are looking for a Call Centre Support Agent to join our dynamic team! Applicants must be between 18 and 28 years old.Requirements:Matric Certificate (Grade 12) – EssentialMinimum 1 year call centre or customer service experienceStrong communication skills (verbal and written)Good computer literacyAbility to meet targetsPositive attitude and professional work ethicDuties & Responsibilities:Answer incoming calls and respond to customer queriesProvide accurate information and support to customersLog and escalate queries where necessaryMaintain a high level of professionalism at all timesAchieve daily and monthly targetsWhat We Offer:Fixed salary of R6,000.00 per monthGrowth and learning opportunitiesSupportive team environmentHow to Apply:Please respond with your CV, copy of ID and Matric certificate with the subject line: Call Centre Support Agent Application to info@kgsolutions.co.za.Closing Date: 05 May, 2025
2d
North Riding1
Customer Value Management & Campaign Specialist Call Centre/Telesales AA/EE JHB NorthCompany is seeking a highly skilled Customer Value Management: Campaign Specialist to be located at Head office based in Johannesburg.Purpose of the role: Campaign Performance & Analysis: Conduct in-depth performance analysis to support the design, execution, and measurement of CVM campaigns across the customer lifecycle. Campaign Planning & Forecasting: Develop strategic plans and accurate forecasts for CVM campaigns and promotional offers. Operational & Strategic Support: Drive operational efficiency and informed decision-making by analysing subscriber data, creating business cases, and conducting financial assessments. System & Process Training: Train outsourced contact centres and internal teams on Company systems, campaign nuances, and best practices to ensure seamless execution and scalability.Minimum requirementsNational Diploma in Call Centre Management, Marketing Management or a related field. NQF level 6 qualification.FAIS and/or RE5 AdvantageousMinimum of 3 5 years of Contact Centre experience in commercial operations/revenue generating environments and customer engagement initiatives, leveraging data-driven insights for decision-making.Experience in campaign performance analysis and forecasting.Background in training teams on systems and processes, ensuring operational efficiency and scalability.Track record demonstrating strong analytical, operational and business strategy skills.Track record demonstrating proficiency in working with large datasets using tools such as advanced Excel & QlikSense.Track record demonstrating ability to communicate findings effectively, both verbally and visually.Track record demonstrating ability to analyse qualitative and quantitative data and use that data to develop an understanding of market & consumer behaviour to recommend an appropriate treatment plan.Excellent understanding of Company systems, products and processes will be advantageous.Job descriptionTraining & DocumentationTrain outsourced contact centres and internal teams on Company systems, products, processes and campaign nuances.Document standard operating procedures (SOPs) and best practices for scalability.Provide ongoing support and coaching to enhance operational efficiency. Campaign Management & PerformanceDesign, plan and segment campaigns.Track and optimize performance to ensure consultants meet targets.Conduct performance analysis to improve CVM campaigns.Develop detailed plans and accurate forecasts for campaigns and promotions.Stakeholder & Process AlignmentLiaise with Finance, Marketing, BI, and Operations to align strategies.Identify gaps in operationa
https://www.jobplacements.com/Jobs/C/Customer-Value-Management--Campaign-Specialist-AA-1180743-Job-Search-4-25-2025-8-59-46-AM.asp?sid=gumtree
2d
Job Placements
1
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We are seeking sales consultants to join our team at Nomred Property Solutions, located in Randburg Ferndale. This is a commission-based position, with training provided and a commission of R7,000 paid per property sold. Please submit your CV to 063 275 9086. We would prefer applicants residing in Randburg or nearby areas.
4d
Randburg1
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Looking for a Call Center Dialer SpecialistTo manage,analyse,report on and oversee ALL Vici Dialer functions.MUST have experience in working with a call center dialing system back end.MUST have experience distributing Leads for CAll Center agents to dial.MUST have basic troubleshooting experience.
https://www.jobplacements.com/Jobs/C/Call-Center-Dialer-Specialist-1180361-Job-Search-4-24-2025-9-18-34-AM.asp?sid=gumtree
3d
Job Placements
1
Were Hiring! Join Our High-Energy Sales Team in roodeportAre you a dynamic, driven individual with a passion for sales Were an outbound sales call center specializing in insurance sales, and were looking for top talent to join our growing team. If youre hungry for success, eager to learn, and ready to earn BIG, this opportunity is for you.Only 4 seats available dont miss out! Duties & Responsibilities:- Sell insurance telephonically to potential clients - Achieve and exceed weekly sales targets- Ensure full compliance and maintain high quality standards - Participate in continuous training and development - Demonstrate leadership potential with growth into senior roles Experience & Qualifications:- Minimum 25 years of age- Grade 12 (Non-Negotiable)- South African ID- Must be able to travel to roodeport daily- At least 1year experience in sales (non-negotiable) - Fluent in English- Positive, target-driven attitude Package & Remuneration:- Guaranteed commission of R2400- Uncapped commission structure- High-performance culture with continuous training - Clear path for leadership and growth - Supportive, team-oriented environment Ready To Unlock Financial Freedom? Apply Now!
https://www.jobplacements.com/Jobs/C/CALL-CENTER-AGENT-SALES-AGENT-SALES-EXECUTIVE-1180065-Job-Search-4-23-2025-10-50-09-AM.asp?sid=gumtree
4d
Job Placements
1
Exciting Career Opportunity!Were seeking a passionate and driven Persal Sales Executive to join our team! As a Persal Executive, youll:Key Responsibilities:1. Identify and connect with potential government employee customers.2. Present and showcase the benefits of our short-term insurance products.Requirements:1. Minimum 25 years old2. Matric or NQF Level 4 (non-negotiable)3. South African ID4. Minimum 1 year experience in short-term insurance, medical aid, gap cover, or Persal5. Excellent communication skills6. Ability to thrive in a fast-paced environmentWhat We Offer:1. Guaranteed commission of R40002. In-house training3. Opportunities for career growth and advancement4. Uncapped commissionHow to Apply:
https://www.jobplacements.com/Jobs/O/Outbound-Telesales-agent-GAP-Cover-1179989-Job-Search-4-24-2025-8-21-30-AM.asp?sid=gumtree
4d
Job Placements
1
Rosebank - JohannesburgRequirements:1-3 years of experience in a similar role - QA in Call CentrePrevious quality control experience Call Centre Knowledge Good admin skillsGood sales skillsMust be strong on EXCEL
https://www.jobplacements.com/Jobs/Q/Quality-Assurance-Agent-Call-Centre-1097057-Job-Search-4-23-2025-2-21-24-AM.asp?sid=gumtree
5d
Job Placements
1
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Looking for Telesales Consultants to join their team at their offices in Benoni/Westrand. The ideal candidate should have the following skills and experience:-1 year of experience in telesales- A proven track record in sales- Qualifications: National Senior Matric Certificate (Grade 12)- Do you have RE5 and 120 credits? (Advantageous)If you are interested in this opportunity, please email your CV
https://www.jobplacements.com/Jobs/T/Telesales-Consultant-1179489-Job-Search-4-22-2025-4-30-10-AM.asp?sid=gumtree
5d
Job Placements
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Company DescriptionClient Care Solutions is an outsourcing company based in Randburg,we deal with different campaingns such as Avbob and 1Life insurance.Role DescriptionThis is a full-time, on-site role for an Inside Sales Representative located in Randburg. The Inside Sales Representative will be responsible for generating leads, managing accounts and maintaining customer satisfaction . Day-to-day tasks will also include reaching out to potential clients, following up on leads, and ensuring that sales targets are met or exceeded.QualificationsSkills in Inside Sales, Lead GenerationStrong Customer Satisfaction and Customer Service skillsProficiency in Account ManagementExcellent communication and interpersonal skillsAbility to work independently and as part of a teamPrior experience in the Sales environmentCertificate in Business, Marketing, or a related fieldemail your Cv tiegotselengt@gmail.com
7d
VERIFIED
1
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Role Overview:Must own a cat This position involves supporting customers via phone, email, live chat, and social media, helping them choose the right food plans and resolving delivery queries.Beyond answering inquiries, the role focuses on providing tailored solutions, enhancing the customer experience, and ensuring both cats and their owners receive the best possible service. Additional responsibilities include gathering customer feedback and collaborating with the wider team to improve services.What We are Looking For:https://www.executiveplacements.com/Jobs/C/Customer-Services-Consultant-1177713-Job-Search-04-14-2025-04-45-09-AM.asp?sid=gumtree
13d
Executive Placements
1
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Good Call Centre Agent / Direct Sales experienceFluent in both verbal and written Spanish (preferably South American Spanish)Call Centre Sales/ Direct Sales experience preferably Financial Sector Background. ? At least 2 + years work experience in a Call Centre Environment. ? Matric/ equvalient? Good Command of English. ? Excellent Telephone Etiquette ? Excellent Interpersonal skills. ? Driven Individuals ? Strong Character to close on Leads provided.Call Centre Conversion Job SpecificationKey Responsibilities / Duties:? Onboarding client.? To convert supplied leads of already interested clients into / Existing clients.? To be aggressive in closing deals.? Target Driven.? To provide the most stable and reliable client experience possible.Salary is Market Related- Negotiable
https://www.jobplacements.com/Jobs/S/Spanish-Speaking-Agents-1177072-Job-Search-4-11-2025-6-27-47-AM.asp?sid=gumtree
16d
Job Placements
SavedSave
Are you confident, friendly, and great on the phone?
We’re looking for motivated call centre agents to join our
growing team in Fourways, Johannesburg. Roles include both inbound and outbound
calling – and cold calling, booking of meetings for sales reps.We want you!✅ What You’ll Do:
·
To book appointments for the sales reps
·
Answer incoming customer queries
·
Make and follow-up calls or offer services to
existing and new clients
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Record accurate call details and customer
information
·
Work towards achievable targets in a team
setting
Requirements:
· Clear and confident voice · Fluent in English + 1 African language
·
Basic computer literacy
·
Good attitude & team player
·
Prior experience is a plus (but not required!)
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Competitive salary + commission
·
Friendly, supportive environment
·
Training provided
·
Growth opportunities
Taylynn@sa-telecoms.co.za
or Whatsapp: 076 941 9895
19d
Fourways1
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Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our clients call centre and its dedicated employees. Youll be at the forefront of shaping the customer service journey, ensuring each interaction is nothing short of outstanding. From hiring and training Call Centre Representatives to establishing performance goals and effectively addressing customer issues, youll be the driving force behind a seamless and efficient call centre environment.Qualifications Were Looking For:To excel in this role, youll need to meet the following qualifications:Customer Service Experience: A strong foundation in customer service is a must. Your ability to understand and cater to customer needs will set the tone for the entire call centre team.Performance Metrics and Evaluation: A solid understanding of performance evaluation and customer service metrics will enable you to measure success and drive continuous improvement.Financial Acumen: Proficiency in basic financial analysis, including cost-effectiveness and cost-benefit assessments, will empower you to make informed decisions that impact the bottom line.Communication Skills: Outstanding communication and interpersonal skills are key to fostering a collaborative atmosphere and building strong relationships with both team members and customers.Leadership and Problem-Solving: Excellent organisational and leadership skills, coupled with your problem-solving ability, will be vital in managing day-to-day challenges and inspiring your team to excel.Educational Background: A high school diploma or equivalent is required, and a higher degree in a relevant discipline will be highly appreciated.Additional Info:3 to 2 yearsSalary: RR300000 to R350000Job Reference #: 1819079986
20d
Empire Recruitment
1
We are looking for a Strategic Partnerships Manager to join Facebook’s Mobile and Connectivity Partnerships team to bring the world closer together. Mobile Partnerships at Facebook is key to our mission to build community and bring the world closer together via connectivity and access. We are looking for a creative thinker to grow our partnerships across the EMEA mobile landscape. This presents a unique opportunity for you to help the incumbent telco companies to develop leading mobile-social experiences, contributing to the success of our family of apps by bringing more people to a faster internet. In this role you will work with leading telco partners across Europe, Middle East and Africa. The projects you will be involved in range from commercially advancing mobile experiences to fixed infrastructure developments. As the face of our brand, you will play a pivotal role in maintaining and improving our reputation in the mobile partner eco-system.
Responsibilities
Your typical scope covers the below items:
Driving our mobile partner strategy to support the continued successSustain, strengthen and expand our existing partnershipsEnable Facebook to achieve our goals through strong mutually beneficial partnershipsSupport new partners through launch process and liaise with FacebookTrack, analyze, and communicate key quantitative metricsBe a trusted contact for Facebooks key mobile application partnersAct as an internal and external advocate for our mobile partners
Minimum Qualifications
We believe to succeed in this role, youll need to following attributes:
Relevant experience working within or with the mobile industry (consulting, VAS or MFS provider)
Creativity - your creativity coupled with in-depth market knowledge enable you to spot opportunities and build out a compelling proposition that offers mutual valueNegotiation - negotiation skills help you navigate complex deals and understand legal language, thus you facilitate meaningful conversations that lead to closing dealsCollaboration - you deliver through other people and teams cross-functionally (XFN) because you work hard to understand their priorities and build relationships. At Facebook your internal partners will include Product, Engineering, Sales, Operations, Finance, Marketing, and LegalProject Management - you have experience with large international (multicultural) projects and are able to deliver on purposeInfluence - you can pitch effectively and appropriately engage the relevant XFN partners to help give life to those brilliant ideasStrategic thinking - define the joined partnership strategy for short , medium and long term success
Preferred Qualifications:
MBAExperience in product managementM...Additional Info:10 to 15 yearsSalary: RR1 to R2Job Reference #: 502636524
20d
Stratogo
1
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Internal Sales (Albertsville, Johannesburg)
My client, a leader in South Africas security equipment industry seeks to employ an Internal Sales person preferably form the security sector.
Minimum requirements
Matric certificate / Grade 12Computer skills (Outlook, Excel and Word).Own Transport.ACCPAC or similar software experience will be an advantage.Experience in the security industry will be beneficial.
Duties and responsibilities
Loading and processing of quotes and orders on ACCPAC.Invoicing of sales orders.Processing of card payments.Running day end on card machine and double checking all transactions with accounts.Following up and processing of back orders.Calling of clients on an allocated base to get orders.Achieving set date daily targets.
Skills required
High aptitude level.Meticulous with strong attention to detail and accuracy.Strong numerical skills.Methodical.Customer-centric.Good interpersonal skills.Responsive.High level of confidentiality and professionalism.Good time management skills.Strong communication skills (verbal and written).Ability to cope with pressure and deadlines in a fast-paced environment.Ability to work independently as well as in a team.
To start asap
Salary: R15 000 - R18 000
Benefits: Medical aid and Pension Fund
Working hours: Monday to Thursday – 08h00 – 17h00 / Friday 08h00 – 16h30.Additional Info:3 to 7 yearsSalary: RR15000 to R18000Job Reference #: 2756478325
25d
West Coast Personnel Ditto
Job Title: Call Quality Assurance (QA) SpecialistCompany: Exclusive EssentialsLocation: RosebankJob Type: Full [Full-time/Part-time]About Us:Exclusive Essentials is a dynamic and customer-eccentric organization dedicated to delivering exceptional customer experiences. We're seeking a detail-oriented and analytical Call QA Specialist to join our Quality Assurance team.Job Summary:As a Call QA Specialist, you will play a crucial role in evaluating and improving the quality of our customer interactions. You will listen to and assess customer calls, identifying areas for improvement and providing feedback to our customer service representatives. Your goal will be to ensure that our customers receive exceptional service, driving loyalty and growth.Key Responsibilities:1. Call Evaluation: Listen to and assess customer calls, evaluating the quality of service provided by our customer service representatives.2. Quality Scoring: Assign quality scores based on predefined criteria, identifying areas for improvement.3. Feedback and Coaching: Provide constructive feedback and coaching to customer service representatives, highlighting areas for improvement.4. Process Improvement: Identify opportunities for process improvements, recommending changes to enhance customer experience.5. Reporting and Analysis: Compile and analyze data on call quality, providing insights and recommendations to management.Requirements:1. 2 to 4+ years of experience in a quality assurance or customer service role, preferably in a call center environment.2. Excellent analytical and problem-solving skills, with attention to detail.3. Strong communication and interpersonal skills, with ability to provide constructive feedback.4. Ability to work independently and as part of a team.5. Familiarity with quality monitoring software and call center technology.What We Offer:1. Basic Salary plus Competitive Commission.2. Opportunities for career growth and professional development.3. Dynamic and supportive work environment.4. Recognition and reward for outstanding performance.How to Apply:If you're a detail-oriented and analytical professional passionate about delivering exceptional customer experiences, please submit your application, including your resume and cover letter, to exclusiveessentialsrecruitment@gmail.com. We can't wait to hear from you!Exclusive Essentials is an equal opportunities employerJob Type: Full-timeExperience:Quality: 4 years (Required)Location:Johannesburg, Gauteng (Required)Work Location: In person
1mo
RosebankSavedSave
Valuesure Risk Solutions is looking for experienced Insurance Short Term Sales Consultants to start on the 01/04/2025.The positions are based in Randburg. Interested?Email your CV : lungile@valuesure.co.za
1mo
RandburgSavedSave
Experienced debt review consultant required. Minimum 1 year experienced required. Willing to work under pressure. Competitive salary with performance based incentives. To apply email your cv to admin@africandebtcounsellors.co.za
1mo
SowetoSavedSave
Job descriptionJob Title: Call Centre Team LeaderCompany: Exclusive EssentialsLocation: RosebankJob Type: Full-timeUrgency: Needed to start immediatelyAbout Us:Exclusive Essentials is a dynamic and innovative company dedicated to providing exceptional customer experiences. We're seeking a talented and motivated Call Centre Team Leader to join our team!Job Summary:We're looking for an experienced Call Centre Team Leader to lead our team of Sales and customer service representatives. As a Team Leader, you will be responsible for coaching, guiding, and motivating your team to deliver exceptional customer service, drive sales growth, and achieve business objectives.Key Responsibilities:- Lead and motivate a team of customer service representatives to achieve sales and service targets- Coach and develop team members to improve performance, skills, and knowledge- Monitor and analyze team performance metrics, providing feedback and recommendations for improvement- Implement process improvements to enhance customer experience and efficiency- Collaborate with other departments to resolve customer complaints and concerns- Develop and maintain a positive and inclusive team cultureRequirements:- 3+ years of experience in a call center leadership role- Proven track record of achieving sales and service targets- Excellent communication, coaching, and leadership skills- Ability to analyze data and make informed decisions- Strong problem-solving and conflict resolution skills- Experience with customer relationship management (CRM) software- Must ITC ClearWhat We Offer:- R7500 Basic Salary + Competitive commission- Opportunities for career growth and professional development- Dynamic and supportive work environment- Recognition and reward for outstanding performanceHow to Apply:If you're a motivated and customer-focused leader, please submit your application, including your resume and cover letter and a copy of your ID, to exclusiveessentialsrecruitment@gmail.com. We can't wait to hear from you!Exclusive Essentials is an equal opportunities employer. I’m #hiring. Know anyone who might be interested?Job Type: Full-timePay: R7 500,00 per monthExperience:Team leading: 4 years (Required)Location:Johannesburg, Gauteng (Required)Work Location: In personJob Type: Full-timePay: From R7 500,00 per monthWork Location: In person
1mo
RosebankSuccessfully Added to List
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