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Service Desk Coordinator

17 hours ago3 views
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General Details
Location:
Kensington, Johannesburg
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities:
  • Support hardware and software transition planning (BUILD domain).
  • Provide IT support and service desk functions for end users (RUN domain).
  • Ensure the continuity of daily operations, including support for PCs, thin clients, mobile devices, printers, scanners, and other user equipment.
  • Deliver ITIL-aligned MIS support, including ticketing, troubleshooting, log analysis, and reporting.
  • Manage IT hardware resources, including inventory, asset tracking, and capacity planning.
  • Execute tasks and initiatives assigned to the RUN or BUILD teams.
  • Enforce SkyNet security, licensing, and compliance policies.
  • Support site visits for implementation, projects, or training when required.
  • Assist with system administration, including upgrades, installations, deployments, and network/printer support.
  • Contribute to project planning, including documentation, testing, training, and scheduling.
  • Prioritise and sequence projects based on business and operational needs.
  • Submit monthly reports on project progress, challenges, and planned activities.
  • Adhere to all Health & Safety, quality, and regulatory requirements.
  • Participate in IMS improvement programs and assessments.

Job Experience and Skills Required:
  • Min 5 years of relevant experience in IT
  • Degree / Diploma in Information Technology or Computer Science
  • Working knowledge of IT Service Desk ticketing systems
  • Basic administration of Microsoft Identity Manager
  • Basic administration and skills in Microsoft Operating systems and Office 365
  • Proficient in PC hardware, software and printer troubleshooting

Apply now!


https://www.executiveplacements.com/Jobs/S/Service-Desk-Coordinator-1273345-Job-Search-03-19-2026-04-15-19-AM.asp?sid=gumtree
Id Subtitle 1352621273
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Executive Placements
Selling for 1 year
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