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L1 Technical Support Engineer
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5 days ago31 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Basic Responsibilities:
- Day to day End-User Computing (EUC) support
- Troubleshooting hardware and software issues for users
- Assisting users with IT-related queries
- Install & configure new hardware (PCs, laptops, printers, monitors, peripherals)
- Diagnose & repair faults (Hardware failures, component replacements)
- Install & support software (Windows, Office, business applications)
- Troubleshoot incidents (Resolve tickets within SLA)
- Basic network support (LAN, Wi-Fi, IP issues, connectivity)
- Maintain documentation (Update tickets, asset registers, notes)
- Perform preventative maintenance (Updates, system checks, optimisation)
- Escalate & coordinate issues (Work with senior teams and vendors)
Education:
- A+/ N+ or related IT technical certification
- 3- 5 years’ experience
Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.
https://www.executiveplacements.com/Jobs/L/L1-Technical-Support-Engineer-1281215-Job-Search-04-15-2026-15-46-02-PM.asp?sid=gumtree
Id Subtitle 1354715612
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Executive Placements
Selling for 1 year
Total Ads5.09K
Active Ads5.09K
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5.09KTotal Ads
13.92MTotal Views
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Basic Responsibilities:Quoting clients (Pastel) – get pricing from various vendors and distributorsCreate purchase orders (Pastel) & InvoiceOrganize for stock to be delivered to clientsClient queries / requests (email and telephonic)After sales serviceFaulty hardware – track supplier, check warranty and arrange return, testing, replacement / creditManage client’s expectations on back orders and follow up with suppliersMonth End Technical Adhoc billingProvide customer with statements and follow up on paymentsAssist with planning and running of marketing eventsManage office accounts and internal office requirementsFollow up on all annual renewals and maintain renewal calendar (Software & Hardware Renewals)Place and track direct end user deliveries by Suppliers Soft Skills & Experience:Basic MS office skillsGood communication skillsTechnical IT understanding advantageousSales background advantageousProactive sales mindset Education:Sales background advantageousIT Certification advantageous Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.
https://www.jobplacements.com/Jobs/I/IT-Internal-SalesAdministrator-1281212-Job-Search-04-15-2026-15-53-41-PM.asp?sid=gumtree
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