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L1 Technical Support Engineer

5 days ago31 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description

Basic Responsibilities:

  • Day to day End-User Computing (EUC) support
  • Troubleshooting hardware and software issues for users
  • Assisting users with IT-related queries
  • Install & configure new hardware (PCs, laptops, printers, monitors, peripherals)
  • Diagnose & repair faults (Hardware failures, component replacements)
  • Install & support software (Windows, Office, business applications)
  • Troubleshoot incidents (Resolve tickets within SLA)
  • Basic network support (LAN, Wi-Fi, IP issues, connectivity)
  • Maintain documentation (Update tickets, asset registers, notes)
  • Perform preventative maintenance (Updates, system checks, optimisation)
  • Escalate & coordinate issues (Work with senior teams and vendors)

Education:

  • A+/ N+ or related IT technical certification
  • 3- 5 years’ experience

 

Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.


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Executive Placements
Selling for 1 year
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