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Senior Commercial System Specialist

5 months ago247 views
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General Details
Location:
Centurion, Pretoria / Tshwane
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities:
  • System Implementation & Management:
    • Deploy and maintain advanced systems that improve commercial operations.
    • Enhance customer acquisition, order management, fulfilment, activation, and sales processes.
    • Develop self-service functionalities and integrate third-party applications for improved efficiency.
    • Ensure seamless system integration across departments to maintain data accuracy and workflow consistency.
  • Process Optimisation & Efficiency:
    • Assess and improve workflows within commercial teams.
    • Identify and implement opportunities for process enhancements.
    • Develop detailed documentation, including standard operating procedures (SOPs), for consistency and clarity.
    • Drive initiatives to enhance productivity, reduce operational costs, and scale business functions effectively.
  • Support & Enablement:
    • Act as the primary point of contact for system-related issues, providing expert guidance.
    • Design and deliver training programs to empower teams with system knowledge and best practices.
    • Maintain support resources, such as guides, FAQs, and instructional materials.
    • Implement change management strategies to support the successful adoption of new systems and processes.
  • Operational Insights & Strategy:
    • Ensure data accuracy and integrity across operational platforms.
    • Analyse reports to extract insights that drive commercial performance improvements.
    • Develop and implement solutions that enhance operational processes and efficiency.
  • Collaboration & Innovation:
    • Work closely with IT, sales, marketing, and finance teams to ensure system alignment with business goals.
    • Collaborate with stakeholders to anticipate future needs and implement scalable solutions.
    • Foster an environment of continuous improvement and innovation.

Requirements:
  • Bachelor's Degree in Information Systems, Business Administration, or a related field.
  • 8 years experience working on commercial systems
  • Proven experience in system enablement, process optimisation, and commercial operations support.
  • Strong knowledge of CRM, ERP, and other commercial tools.
  • Excellent analytical and problem-solving skills.
  • Ability to manage multiple projects and collaborate across departments.
  • Strong communication skills, with the ability to train and support diverse teams.

https://www.executiveplacements.com/Jobs/S/Senior-Commercial-System-Specialist-1197209-Job-Search-06-24-2025-10-12-58-AM.asp?sid=gumtree
Id Subtitle 1327872386
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Executive Placements
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