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Desktop Support Specialist

2 days ago21 views
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General Details
Location:
Centurion, Pretoria / Tshwane
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities:
Desktop & End-User Support
  • Provide first and second-line technical support for desktop, laptop, and mobile devices
  • Troubleshoot and resolve hardware, software, and connectivity issues across Windows, macOS, and Linux operating systems
  • Manage user account creation, modifications, and access permissions
  • Install, configure, and maintain desktop applications and software updates
  • Document support tickets with detailed resolution steps and maintain accurate records
Network & Infrastructure Support
  • Support and maintain Meraki-based LAN and WiFi infrastructure
  • Assist with network troubleshooting, including connectivity issues and performance optimization
  • Monitor network health and respond to alerts
Cloud & Application Support
  • Provide support for Azure cloud-hosted services and infrastructure
  • Troubleshoot and resolve issues with in-house developed applications
  • Work closely with the development team to report bugs and assist with application testing
  • Support application deployments and updates across various platforms
General IT Operations
  • Participate in IT projects and infrastructure improvements
  • Contribute innovative ideas for process improvements and automation
  • Assist with IT asset management and inventory tracking
Required Qualifications:
Technical Skills
  • Basic understanding of Windows, macOS, and Linux operating systems, Office 365 Applications
  • Fundamental knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)
  • Familiarity with cloud platforms, particularly Microsoft Azure (or willingness to learn)
  • Basic troubleshooting and diagnostic skills
  • Understanding of Active Directory and user management principles
Education & Experience
  • Relevant IT qualification (diploma, degree, or certification) OR
  • 1-2 years of experience in a helpdesk or IT support role
  • Certifications such as CompTIA A+, Network+, or Microsoft certifications are advantageous
Personal Attributes
  • Self-motivated and proactive - able to work independently without constant supervision
  • Go-getter mentality - takes initiative and seeks out solutions rather than waiting for direction
  • Innovative thinking - brings fresh ideas and creative approaches to problem-solving
  • Hard-working and dedicated - committed to delivering excellent service and going the extra mile
  • Fast learner - eager to acquire new skills and adapt to evolving technologies
  • Strong communication skills - able
    https://www.executiveplacements.com/Jobs/D/Desktop-Support-Specialist-1262286-Job-Search-02-13-2026-04-14-51-AM.asp?sid=gumtree
Id Subtitle 1349677161
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Executive Placements
Selling for 1 year
Total Ads5.25K
Active Ads5.25K
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