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Junior Data Analyst
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General Details
Description
The Company:
A rapidly growing African scale-up improving everyday lives by providing access to solar energy and smartphones through innovative financing, in-house technology, and broad distribution networks across the continent.
Whats in it for you?
You will join a purpose-led business that combines the stability of a large organisation with the agility of a small team, where you are trusted with meaningful responsibility from Day 1 in a high-expectation, high-support culture. Enjoy additional benefits such as share options, travel opportunities, hybrid flexibility and annual team retreats.
Your Responsibilities?
A rapidly growing African scale-up improving everyday lives by providing access to solar energy and smartphones through innovative financing, in-house technology, and broad distribution networks across the continent.
Whats in it for you?
You will join a purpose-led business that combines the stability of a large organisation with the agility of a small team, where you are trusted with meaningful responsibility from Day 1 in a high-expectation, high-support culture. Enjoy additional benefits such as share options, travel opportunities, hybrid flexibility and annual team retreats.
Your Responsibilities?
- Extract & explore data:
- Query databases and data warehouses to extract insights from business operations.
- You'll learn to ask the right questions and discover patterns that matter to the business.
- Build reports & dashboards:
- Create visualizations and dashboards that help stakeholders across the business understand performance.
- Your work will inform decision-making across sales, credit, operations, and product.
- Support data-driven decisions:
- Partner with business teams to understand their data needs and translate them into analysis.
- You'll help the team to move from gut-feel to evidence-based decision-making.
- Own data quality:
- Ensure the data you work with is accurate and reliable.
- You'll identify gaps, inconsistencies, and opportunities to improve our data foundations.
- Education: Bachelor's degree in Actuarial Science, Statistics, Data Science or a related field.
- Technical Skills: Proficiency in SQL and at least one data visualization tool (Tableau, Power BI, or similar); familiarity with Excel/spreadsheets; Python or R (plus).
- Soft Skills: Strong problem-solving abilities, effective communication, curiosity, and attention to detail.
- Data Mindset: Ability to communicate findings clearly to non-technical stakeholders; comfort with ambiguity and iterative problem-solving.
- Experience: 0 3 years of relevant experience in data analysis or related field.
- A USD-denominated monthly salary between $1,200 $2,500, converted to ZAR (Offer will be market related, based on qualifications, skills and experience)
https://www.jobplacements.com/Jobs/J/Junior-Data-Analyst-1241407-Job-Search-11-21-2025-04-25-40-AM.asp?sid=gumtree
Id Subtitle 1344919957
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Job Placements
Selling for 11+ months
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Key Duties & ResponsibilitiesDialler ManagementAdminister, monitor, and optimize outbound dialler campaigns to ensure maximum efficiency and contact rates.Manage campaign strategies, filters, and pacing to align with operational goals.Monitor performance intraday and make real-time adjustments to reduce downtime and improve outcomes.Maintain dialler compliance with Ofcom, GDPR, MCA/Opta and industry regulations.Data Analysis & ReportingExtract, manipulate, and analyze operational data using SQL and other reporting tools.Produce accurate and timely MI reports and dashboards for senior stakeholders.Identify performance trends and provide actionable insights to improve contact strategy and agent efficiency.Maintain data quality standards and ensure robust audit trails.Collaboration & Stakeholder SupportPartner with Operations to deliver campaign insight and performance reviews.Support Compliance and Risk teams with evidence and data for audits.Liaise with IT and third-party vendors to ensure dialler stability and resolve issues quickly.Continuous ImprovementIdentify and implement process improvements to enhance campaign efficiency and reporting accuracy.Support automation and innovation in dialler and reporting processes.Contribute to wider workforce optimization initiatives.This list is not exhaustive, and you will be expected to undertake any other duties that are assigned in-line with the level of the role.Experience and QualificationsProven experience in dialler management and outbound campaign optimization.Strong SQL and data manipulation skills.Experience creating and maintaining MI/BI reports and dashboards.Knowledge of dialler compliance frameworks, NL MCA/Opta, UK Ofcom, EU GDPR, UK ICO.Strong analytical and problem-solving ability with attention to detail.Useful Experience:Previous experience in a contact centre, financial services, or regulated environment.Familiarity with predictive/progressive dialler systems.Exposure to workforce planning or operational analytics.Job Type: Full-timeWork Location: In person
https://www.executiveplacements.com/Jobs/D/Data--Dialler-Analyst-1242961-Job-Search-11-27-2025-10-15-51-AM.asp?sid=gumtree
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