Internal Sales Rep.

Internal Sales Assistant - Introduction - Are you passionate about corporate apparel, gifting solutions, and personal protective equipment (PPE)? We're seeking a dedicated and customer-focused Internal Sales Assistant to join our team. If you thrive in a fast-paced environment, enjoy helping clients find the perfect corporate clothing, gifting, and PPE solutions, and have a knack for customer service, we want to hear from you!

Duties & Responsibilities - Key Responsibilities: As an Internal Sales Representative, you will play a vital role in providing exceptional service to our wholesale clients. Your responsibilities will include:

1. Client Engagement: Engage with clients in person and through phone and email, offering personalized assistance and expert product advice.

2. Phone and Email Support: Respond promptly to inquiries and order via

phone and email, providing comprehensive information and ensuring customer satisfaction.

3. Product Knowledge: Maintain in-depth knowledge of our corporate clothing, gifting solutions, and PPE products to effectively guide clients

in their selections.

4. Sales: Proactively identify opportunities to upsell and cross-sell products

to meet or exceed sales targets.

5. Order Processing: Efficiently process wholesale orders, ensuring accuracy

and timely delivery to clients.

6. Issue Resolution: Address and resolve client concerns or issues in a

professional and timely manner.

7. Inventory Management: Assist in managing inventory levels, tracking stock,

and recommending reorders as needed.

8. Team Collaboration: Collaborate with colleagues to enhance the overall

customer experience and share valuable insights.

Desired Experience & Qualification - To be successful in this role, you should possess the following qualifications:

• Previous experience in sales or a related field is advantageous.

• Exceptional interpersonal and communication skills.

• Strong customer service orientation.

• Ability to multitask and work in a fast-paced environment.

• Proficiency in using computer systems and order management software.

• A genuine interest in corporate clothing, gifting, and PPE products.

• Positive attitude, enthusiasm, and a strong work ethic.