Restaurant Manager, Grimaldi’s at Cotswold Downs Golf Estate (Hillcrest, Durban)

Grimaldi’s is seeking an experienced, confident Restaurant Manager who excels in front-of-house leadership, guest relations, and service delivery, with a strong grasp of financial controls and GAAP principles. This is a hands-on role for a hospitality professional who leads from the floor and understands the numbers behind the scenes.

Key Responsibilities

• Lead FOH operations and maintain consistently high service standards

• Be present on the floor during service, engaging guests and managing service flow

• Train, mentor, and motivate the FOH team

• Manage reservations, seating plans, and staffing to maximise guest experience and turnover

• Handle guest feedback and complaints professionally

• Oversee daily operations including opening and closing procedures

• Manage cash-ups, banking, and reconciliations in line with GAAP

• Monitor revenue, labour, and cost of sales, protect margins

• Control stock, manage variances, ordering, and stock rotation

• Liaise with ownership and accountants on reporting, budgeting, and compliance

• Manage rosters, performance, and discipline fairly and consistently

• Ensure compliance with health, safety, hygiene, and labour regulations

Requirements

• Minimum 5 years’ relevant experience as a Restaurant Manager or senior supervisor

• Strong FOH leadership and guest engagement skills

• Proven GAAP-aligned financial control experience in hospitality

• Solid knowledge of costing, margins, and reporting

• Highly organised, detail-focused, calm under pressure

• Confident with POS, stock systems, and reporting tools

• Available evenings, weekends, public holidays

• Own transport is essential

Please note: Only candidates with relevant restaurant management experience will be considered. Preference will be given to applicants from Durban and surrounding areas.

Remuneration
Competitive salary based on experience, growth opportunities within an upmarket restaurant group.

To Apply
Email your CV and brief cover letter to mike@grimaldis.co.za with subject:
Restaurant Manager Application, [Your Name]