Chief Operating Officer

Job Description

Building and leading high-performance regional and channel leadership teams

Ensuring inventory control, stock turn optimization and shrinkage mitigation

Overseeing national retail store network 

Responsible for the full operational and commercial P&L accountability across all business channels

Overseeing facilities, compliance, audit readiness and regulatory adherence

Managing payroll ratios, commission governance and cost-to-income metrics

Driving sustainable revenue growth with strict margin and cost discipline

Evaluating and executing store expansion with defined ROI and IRR thresholds

Qualification & Skills

10–15 years senior retail or commercial operations leadership experience

B Comm degree in Business management and or related field

Must have Group experience

Strong financial acumen including margin management and working capital control

Proven multi-site retail oversight (30+ locations preferred)

Experience in telecommunications, retail or high-volume consumer environments

Track record of operational restructuring and regional performance improvement

Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.