Junior IT Engineer

10 months ago1142 views
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General Details
Advertised By:Agency
Company Name:People Dimension
Job Type:Full-Time
Description

A leading HR and Payroll company based in Sandton, is currently looking for a junior IT engineer.

 

Duties:

  • Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct.
  • Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
  • Identification of failures and short-comings in the current processes and escalate with recommendations.
  • Addressing the issues logged by the clients in a professional and timely fashion.
  • Be responsible for receiving, validating and logging service requests.
  • Tracking and updating logged requests.
  • Service Desk / Server / Desktop Support
  • Ability to troubleshoot hardware and software issues around Microsoft and Linux technologie
  • Ability to research and solve problems/challenges on a day to day basis
  • Must be able to adapt to change (Infrastructure and Environment)
  • Need to travel to client’s site

 

Experience:

  • 0 - 1 Year experience.

 

Requirements:

Need a valid drivers' license and reliable means of transport.

 

Qualifications:

  • Higher Certificate in IT / Higher Certificate in Information Systems
  • Higher National Diploma in Technology
  • Bachelors’ Degree in IT (advantageous)
  • A+ and N+ Certification
  • MCITP or MSCE (Beneficial)

 

Remuneration:

  • R8 000 - R10 000 (Experience dependant)

 

Send your CV to hr5 (at) peopledimension (dot) co (dot) za.


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