Hotel Receptionist

A 4 star hotel in Stellenbosch requires a Receptionist:

Receptionist responsible for the following:

· The acquisition and maintenance of GUESTS

· Welcomes and registers GUESTS upon arrival

· Allocate Rooms

· Handle GUEST queries and requests, arranging assistance when necessary

· Operate Property Management System: OPERA

· Operate the hotels switchboard and direct incoming calls, taking and relaying messages, execute wake up calls etc.

· Prepare GUEST folio and check GUEST out upon departure

· Will be required to take live booking enquiries, following through with the hotels reservations procedure

· Complete various aspects of Front Office administration and standard operating procedures of the hotel

Receptionist Job Specification:

· Previous hotel experience is an advantage

Minimum Grade 12 or equivalent required

Knowledge of OPERA would be a distinctive advantage

· Must be Trustworthy

· Computer Orientation beneficial

· Excellent communication skills, both written and verbal

· Excellent GUEST relations skills

· Ability to work shifts, weekends and public holidays

· Ability to work in a TEAM

· Positive Attitude

· Well groomed, presentable and professional manner

If you meet with the above, please send your CV and expected salary to cvstellenboschhotel@gmail.com