Guest House Manager

We are seeking a highly organised and customer-focused individual to join our team as a Guest House Manager in the Hospitality industry. (Live in position)

As a Guest House Manager, you will have experience in managing large functions and be responsible for overseeing all aspects of the guest house operations, ensuring that guests have an exceptional experience during their visit.

This role requires a high level of professionalism, excellent communication skills, and a strong ability to multitask and problem-solve in a fast-paced environment.

Responsibilities:

· Oversee and coordinate the activities of the staff to ensure an efficient and smooth operation.

· Monitor and maintain the cleanliness and appearance of the guest house ensuring it meets industry standards and exceeds customer expectations.

· Handle customer complaints and concerns with professionalism and find appropriate solutions to ensure guest satisfaction.

· Collaborate with the kitchen staff to ensure timely and accurate food and beverage service.

· Supervise the front desk and reservation system, ensuring accurate bookings and efficient guest check-in/check-out processes.

Requirements:

· Young vibrant tourism student looking for experience in the hospitality industry will be advantages

· Strong leadership and organisational skills, with the ability to prioritise tasks and delegate

responsibilities.

· Proficient in using restaurant management software and Microsoft Office Suite.

· Strong problem-solving skills and attention to detail.

· Flexible schedule, including evenings, public holidays and weekends.

Applications including head and shoulder photo mailed to:

jannied@mailapp.co.za