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Automotive Financial Services Term Warranty Sales

10 days ago69 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities:
With regards to the Term Warranty / Service Plan Sales Team
  • To effectively offer an opportunity for a quotation for short-term insurance policies and any other product the company may add from time to time
  • To execute and assist in creating an opportunity for quotations and sales and manage the process with skill, knowledge, diligence and integrity
  • To comply with the HOUSE RULES of the Call Centre as determined by management
  • To manage and oversee lead optimization of all leads (referrals, cross sell etc) in the organisation
  • To accurately identify needs of self-managed staff through reports and listening of calls
  • To understand and train staff to handle objections and overcome them with an appropriate response
  • Manage team discipline Control and manage the team talk time, log in and log out, breaks taken
  • Improve Lead warming Effectiveness Achieving lead to quote, quote to sale objectives
  • Improve Quality of transferred leads Ensure error rates are minimized and completed and script adherence
  • Skills and Knowledge and Development Own and other skills development From time to time assist with coaching and training of fellow teammates
  • To share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team
  • Run effective incentives regularly
  • Build team spirit and teamwork
  • Effectively engage with the Sales Support team to source support and information to identify areas for improved performance
Non-Technical:
  • Solid Administration Skills
  • Time Management
  • Excellent verbal and written communication skills
  • Computer literate
  • Analytical skills
  • Attention to detail
  • Problem-solving
  • Conflict resolution
  • Project Management
  • Adaptability to change
  • Stress tolerance
  • Resilience
  • Customer centricity
  • Presentation skills
  • Persuading and influencing
  • Confidence
  • Drive and motivation
  • Excellent interpersonal skills.
  • Compliance and Rule Orientated
  • Highly organised and good time management
  • Accuracy and attention to detail is of the utmost importance
  • Keen interest to learn and develop in the role.
  • Self-starter
  • Strong work ethic
  • Honesty and integrity
  • Ability to cope well under pressure
  • Proactive
  • Deadline driven
Minimum Qualification:
  • Minimum NQF 4: Grade 12 OR a Tertiary Qualification
  • Regulatory Examination Certificate 5 (RE5)
  • A Full Qualification in Short-Term Insurance (FAIS)
  • Compliance with FAIS Fit & Proper criteria i.e., minimum experience and competency requirements, CPD
Requirements:
  • Minimum 3 years of expe
Id Subtitle 1343275840
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Executive Placements
Selling for 11+ months
Total Ads4.70K
Active Ads4.70K
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