IT Operations Manager

Our client in the Research Industry / Sector, has a position available in their organization for an IT Operations Manager, based in Port Elizabeth / Gqeberha.

The IT Operations Manager is responsible for managing IT governance, data protection, system security, storage management, hardware infrastructure, project management and the day-to-day management of the IT Operations team.

An awesome opportunity awaits!

 

Requirements:
Information Technology or Information Systems Degree .
5-10 Years managerial experience in an IT Operations environment.
Passionate – inspires and motivates others to achieve their best.
Innovative – constantly aware of changes, spotting them early and responding to them proactively.
Service Driven.
Collaborative and Respectful.
Great Communication Skills.
Great Coaching Skills.
Numerical Accuracy.
Analytically Driven.
 

Responsibilities:
IT Governance:
Engage in identifying, preparing, and executing business goals with senior management

Data Protection:
International data protection compliance.
Ensure data is handled, transferred, and processed according to legal and company guidelines.
Network infrastructure:
Maintain and optimize local and cloud-based company networks and servers.
Security:
Responsible for device and password management.
Oversee data backup and system security operations (e.g., user authorization, firewalls).
Storage management.
Hardware Infrastructure:
Manage installations, upgrades, and configurations of hardware.
Technical Management:
Jira Administration.
Assess system performance and recommend improvements.
Resolve operational issues escalated to IT management.
Provide support and guidance to stakeholders via JIRA help desk.
IT Costs Management:
Manage budgets and expenditure of relevant IT cost areas.
Manage contracts with vendors (e.g., development platforms, telecommunication companies, password managers) and software licenses.
IT policies and procedures:
Develop and maintain best practice IT policies and procedures.
Team Management:
Manage a small team of Solutions Architects and Technicians.
Represent IT at IT Steering Committee Meetings.

 

If you are not contacted within two weeks of applying, please consider your application unsuccessful.