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Dialer Manager
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General Details
Location:
Advertised By:Agency
Company Name:Diphetogo Consulting Pty Ltd
Job Type:Full-Time
Description
The main purpose of the role is to Execute and manage dialer strategy for defined verticals/multiple teams to ensure campaigns are penetrated optimally to meet new vertical strategy and client scorecard parameters.
Ensure individual attainment of minimum (defined) dialer performance contribution to required vertical and/or principal portfolio/s
- Key responsibilities:
- Dialer Systems
- Noble University
- Daily performance Metrics
- Connects, RPC, Penetration, Spin rates.
- Telephone and Media Cost
- Call, SMS, Email, WhatsApp, AVM
- Enhancements
- Call Strategy
- Media Strategy
- Lead Quality
- Daily Reporting
- Best time to call, best number to call, Account and Telephone number
frequency, Recycle rules - Automation of systems
- Automation of campaign building from CRM into Dialler
- Maintaining of the PBX
- Outbound CLI maintenance
- Creating of IVR and call flow process.
- Dialler setup and integration with CRM
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjcxNDA2MDM0P3NvdXJjZT1ndW10cmVl&jid=1301605&xid=4271406034
Id Subtitle 1125991256
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Diphetogo Consulting Pty Ltd
Selling for 2+ years
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Consultant: Poleen Cass - Dante Personnel Johannesburg
Apply via our website (www.dantesa.co.za)(\https:/www.dantesa.co.za\)
If you do not hear from us within 5 days, please accept that your application was unsuccessful*
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