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Diphetogo Consulting Pty Ltd
Selling for 2+ years
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STRATEGIC IMPACT OF THE ROLE:
To ensure that the overall Sales Division reach its objectives and goals by the acquisition and retention of new clients and building value for all stakeholders (Clients, Suppliers, Distributors and Internally)
THE PURPOSE OF THE JOB:
Is responsible for assisting the organization obtaining better brand recognition and financial growth. The coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. In addition, also responsible for building a proper pipeline and closing and responding to opportunities to assist with achieving the Goals and Objectives of the companies
ACADEMIC QUALIFICATIONS REQUIRED:
Minimum:
MatricDiploma/Degree
RELEVANT EXPERIENCE REQUIRED:
3-4 Years’ Experience PreferredSolid working experience in an ICT Environment (Hardware, Software, Tenders/RFQ/RFI & Accessories)Excellent track record selling ICT SolutionsExperience in presentations to C ClientsMust have minimum 1-2 years Security Sales experience (Firewalls, Endpoint Protection, Vulnerability Management etc.
KEY PERFORMANCE AREAS
Sales Administration -
Ensure that all Tender Documentation are evaluated in conjunction with the Technical and Internal Sales TeamEnsure that all regulatory compliance and governance are adhered toAssist with PricingAssist with Generating QuotationsIdentify Risks and process improvementEnsure that all activities are recorded on Comma 5Ensure that deadlines are metEnsure accuracy of all documentationRaise non-conformances with Helpdesk
External Sales:
Check portals for leadsIdentify new clients on Linked, websites and other formal or information platformsFocus on Target Clients identifiedMinimum of 8 Client Visits per monthMinimum of 24 Client Visits per quarterCustomer Acquisition – 1 Net New Purple Customer per six months (R5M)Customer retentionBuild pipeline of opportunities which is worth 10x your targetSell 1 Managed Service SLA over a 12 month period
Customer Centricity:
Execute customer excellence at all timesUpdate clients on ETAs, delays and respond timeously to all requestsUpdate open ordersObtain a reference letters for all salesParticipate in customer satisfaction surveys when requested
Certifications
Ensure once certification is completed per month (Refer to PDP)Minimum of one certi...
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The backup engineer will have expert knowledge of backup systems to manage monitor and report as required.
4 months contract
Backup services skills
Commissioning of new backup clients (Servers)Storage Health Check (Data Domains)Backup Hardware Configuration, monitoring and installationTesting applications file servers and exchange servers uptimeReport writingCreation f Backup workflow, Policies and ScheduleProvide data restore services as requested and/or requiredManage archival of data at both local and remote sitesData Ceding/Cloning and Replication (from Regions to DR Sites)Provide statistics showing successful completion of backupsTake corrective action for any data backup that does not complete successfullyEnsure Data is Successfully Backed up and properly stored in the event restore is necessary.Knowledge of backup snapshotsThorough knowledge of backup solutions, services and equipment
Requirements:
Engineers must have a minimum of 3-5 years’ experience in the Cisco, ExaGrid, HP, Dell and Veaam environments.Single point of contact for all security and backup related services.End to end Firewalls Management, Cisco ISE, Cisco Sourcefire, Cisco Routing and SwitchesEnd to End Backup knowledge with Veaam software knowledgeKnowledge of ExaGrid, HP hardwareNetwork scans, resolution and use of all security toolsProvide support, upgrades on relevant equipment as and when it is required.Projects initiation and reporting
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The main purpose of the role is to Execute and manage dialer strategy for defined verticals/multiple teams to ensure campaigns are penetrated optimally to meet new vertical strategy and client scorecard parameters.
Ensure individual attainment of minimum (defined) dialer performance contribution to required vertical and/or principal portfolio/s
Key responsibilities:Dialer SystemsNoble UniversityDaily performance MetricsConnects, RPC, Penetration, Spin rates.Telephone and Media CostCall, SMS, Email, WhatsApp, AVMEnhancementsCall StrategyMedia StrategyLead QualityDaily ReportingBest time to call, best number to call, Account and Telephone number frequency, Recycle rulesAutomation of systemsAutomation of campaign building from CRM into DiallerMaintaining of the PBXOutbound CLI maintenanceCreating of IVR and call flow process.Dialler setup and integration with CRM
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Purpose:
The Research Analyst is responsible for advancing the Jobs Fund Knowledge Agenda through targeted research and in-depth big data analysis to inform fund design and evidence-based policy making.
This will entail: 1)
Developing a comprehensive understanding of the organization, its strategy, its projects and where it is located within South Africa’s development landscape;
2) Conducting in-depth analyses of Jobs Fund performance data and extracting useful insights for the Fund;
3) Using knowledge of South Africa’s economy and political climate in the interpretation of job creation and social impact results;
4) Producing well thought-out feedback reports and articles that are tailored to different audiences;
5) Working largely independently and ensuring analytics targets are reached; 6) Extracting key learnings on supported financial models and assessing the impact of these models on the success or failure of the project or elements thereof; and
7) Providing strategic advice, and support to the office of the Deputy Director General Employment Facilitation and the Jobs Fund Business Units.
Qualifications Required:
• Post graduate qualification in Economics, Labour Market/Development Economics or in a related/relevant field.• Training or certification in statistics and quantitative measurements
Experience Required:• At least 6 years’ experience working as an Economist/Analyst.• At least 6 years’ experience in conducting empirical research.• At least 6 years’ experience in a programme management environment.• Experience in performing high-level analyses of the labour market, economic sectors and financial impact investing• Experience in project evaluation.• Experience in research and evaluation of donor funded projects.• Experience policy analysis and policy writing.• Experience of Donor Communities and Development of Enterprise Standards.• Experience in the preparation of strategic reports for different audiences, i.e., technical, management, government, donors, media and other stakeholders.• Experience in application of leading qualitative and quantitative data collection, analysis and reporting tools.• Experience in managing projects with multiple stakeholders.• Experience in publishing research papers.
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Main Purpose:
Maintain a portfolio of funds by finishing daily, monthly, and quarterly chores, creating yearly financial statements of the highest quality for customers by 4 months of the Fund's year-end, and coordinating and facilitating the filing of financial statements to FSB within 6 months. This position is essential to upholding our continued commitment to excellence in the production of outstanding Annual Financial Statements and the linked procedures that influence its production.
Formal Qualifications:
Matric (Grade 12) with 5 years or more Retirement Fund accounting experience and studying towards relevant Accounting degree or Relevant Accounting Degree/ Tertiary Qualification
Required Experience:
Minimum 5 years Industry related experience (Advantageous)Computer literate in MS Office Suite ( Advanced MS Excel a must)Strong verbal and written communication skills
Operational Effectiveness:
Successfully complete reports for all Funds for review within portfolio within 45 days of the quarter end to the Reserve BankProduce quality financial statements 2 weeks prior to the commencement of an auditEnsure that all financial statements are released to clients within 4 months or per client SLA and signed for submission to the FSB within 6 months after year end.Completion of monthly Asset and Liability Matching queries with no highly significant issuesMaintaining and prepare all funds destined for closureResolving all queries to FSB within the required 30 days from receiptEnsure 100% compliance rating on internal auditsEmbrace any technological advancement to gain operational maximum efficienciesAll processes and document storage for to saved on SharePoint /on server/ on Fundi, no shared documents to be saved on desktopManagement of bank account justifying the bank account balance and processing all investments and disinvestments instructions timeouslyCompile Trustee cashflows and bank recons as per procedure monthly / as per requirementsEnsure all fees and premiums are paid monthly and timeously per procedureAdhoc Invoices are paid within 3 days of receipt/ or on receipt of disinvestment from market.Adherence to procedures to avoid potential PI claimsEnsure no FSB Penalties lodged within a review periodManagement of individual expenses to avoid overrunsManage the audit process to avoid cost overrunsUA and ALM asset alignments to be completed per instructionClearing of debtors and creditors within required time framesPerform complex duties which can include Script lending recons / unsettled trade recon / completion of Schedule IA for Segregated portfolio / deri...
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Purpose of this role:
To strategically provide direction, manage and improve EPMO strategy, frameworks and policies align to industry standards, regulatory requirements, and risk management that is fit for Alexander Forbes requirements.To provide oversight and manage the enterprise-wide portfolio of the EPMO which includes a designated Team of Programme Mangers, Project Managers, Administrators, Business Analysts (Permanent & Contracted) and third party service providers contracted responsible for execution of various Operational and Strategic Projects and Programmes end to end within the Alexander Forbes (AF) project and programme delivery framework on a day-to-day basis.Collaboration with stakeholders across organisation to drive and ensure successful execution against Business Cases and Benefits for specific Projects and Programmes and completion within set timelines and budgets approved, while ensuring professional standard of work.Lead by example in living the Alexander Forbes Values and ongoing care and development of the team to stay aligned with best practices fit for the purpose to deliver a positive outcome and success in line with organisation objectives and priorities.Provide ongoing professional guidance, mentoring, coaching, development and on the job training of team and members to ensure excellence and progressing in ongoing improvement of the overall EPMO capabilities and execution success
Education and Experience:
A Bachelor's degree in Business, Administration, or a related field.Project Management Professional (PMP)Managing Successful Programmes (MSP)Agile CertificationPRINCE 2 Foundation and Practitioner – advantageousBusiness Analysis Diploma – advantageousMinimum of 10 years plus experience in industryMinimum of 5-year leadership experience in PMO
Knowledge and skills:
Strong leadership experience.Manage a remote working environment.Professionally liaise with Senior managers and Executives as an ambassador for the EPMO function.Work effectively and efficiently to achieve objectives.As required from time to time, various formal and informal meetings will have to be attended and participated in StrongGood written and verbal communication skills.Strong attention to details and technicalities.Excellent organizational and technical skills.Good interpersonal and multi-tasking skills.Ability to work under pressure
Business understanding:
Strong Commercial understanding.Client orientated execution and delivery.Stakeholder roles and importance of peer networking.Lead and drive the socialization of change.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTgzODU5NjQ3P3NvdXJjZT1ndW10cmVl&jid=1166824&xid=1583859647
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Description:
My global client is searching for an Account Manager to work with clients in the Middle East, India, and Africa. -Uganda-Entebbe Africa, the Middle East, and India -Kigali, Rwanda, Middle East, India, and Africa Dar Es Salaam, Tanzania, United Republic of
As Account Manager, you will accountable for driving the profitable growth by identifying pursuing and closing business opportunities for Tier 3 customers. They are the ultimate owner of the customer relationship by becoming the trusted advisor to the client.
They will be ultimate owner of the customer relationship by becoming the trusted advisor to the client.
This role will report to Account Director, you will be a part of Global Services team.
What you will do:
Drive all sales activities as per short- and long-term objectivesOwn and manage Tier 3 accounts up to 6 Tier 3 clientsCollaborate and support the (virtual) team involved in account management to ensure sustainable and profitable growthDevelop maintain and execute ongoing Account Development Plans reviews to ensure full alignment focus and quality on priorities that all growth potential is identified and addressed; and that all resources are fully aligned and effectively collaborate in achieving their objectivesEngage with relevant stakeholders to identify develop and implement growth strategiesManage and build relationships with clients; become the trusted advisor/consultant for them; ensure customer loyalty and highest level of customer satisfactionGain deep understanding of the customer's business needs and use this to identify opportunities and plan for the continued development of businessCreate opportunities to provide a unique or contrarian perspective during conversations; align unique insights to customer priorities and reframe the way customers view their businessBuild sales pipeline for future growth with close collaboration with Marketing for demand generation; ensuring qualified marketing leads are converted to sales accepted leads for pipeline growth; ensure sales forecasts are accurate and up-to-dateEnsure all customer requests are dealt with and services delivered as per agreed scheduleWork with a virtual team of individuals from Business Development Solution Design Commercial Management Bid Management PricingManagement functions etc. effectively delegate and allocate work achieve highest alignment morale and engagement; coach/support individuals to support their growth and developmentIdentify resource needs from other functions plan and engage resources manage the team effectivelyDrive two-way communication; engage the customer by deliberately linking their business priorities to client value propositionLeverage individual value drivers; understand and influence wide range of cust...
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Purpose of this role
· Group Finance’s lead for the implementation and administration of the group’s financial systems and other systems owned by Group Finance
· Responsible for gathering and analyzing business process requirements for Finance and configuring into systems to efficiently meet those requirements
· Plans for finance related system projects and business process improvements
· Works with software systems project teams and directs project activities of Finance staff and assists with coordination under the direction of subject matter experts
· Administers user security and configures the software systems owned by Finance
· Works collaboratively to carry out complex work to manage, support and integrate system requirements across business functions to ensure effective functioning of Finance systems
· Serve as the Finance liaison with Group IT, vendor resources and other group staff that utilise financial systems
· Ensure efficient maintenance and operation of financial systems; provide optimum functionality and ensure data integrity and security
· Work to provide useful system outputs, reports, data analysis and identify process improvement opportunities and implement
· Support financial decision making by auditing, analyzing, interpreting information and reports from finance systems and making recommendations to key stakeholders in Finance
· Provide reports to the Group Head of Finance with regards to internal controls within finance systems and ensure that these are aligned to internal control frameworks of the Group
· Lead the development of test case scenarios and ensure user acceptance testing outcomes are aligned to intended outcome
· Work to provide documentation and training for users of Finance systems
Minimum Requirements
Education and Experience
Education:
· University degree in Accounting, Finance, Business Administration or Informatics
· Post graduate information technology qualification would be beneficial
Experience:
· 5 years and above as financial system analyst or manager
· Exposure to managing multiple systems within finance, e.g. treasury management system, procure to pay system, etc.
· Exposure to a high pressurized, complex environment in a matrix group structure
· Strong IT literacy with good MS Excel, MS Word, MS Power point skills, Power BI, VBA and SQL scripting and a solid understanding of accounting software principles and user administration skills.
· Sound judgment, demonstrating logical decision-making capabilities.
· Thorough technical knowledge of accounting principles, internal controls and IFRS
· Systems integration expertise with exposure to big data and advanced data analytics
· Financial expertise and compli...
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PURPOSE:
Responsible to grow the customer base and reach a growth target. Builds lasting customer relationships with clients. Identifies and addresses customer needs by providing a wide variety of services.
The goal is to grow the division Legal studio business market share and deliver on the targets.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Meet personal sales target as agreed in the budget or with the line managerMaintain relationships with existing customers through regular review visitsSearch and explore markets for opportunities at the top Attorney firmsFully understand, market, and sell Legal studio product range.Prepare sales presentations and proposals.Provide accurate monthly and quarterly forecast to the Line Manager.Manage customer service and promote customer satisfactionPrepare sales presentations and proposals.Provide accurate monthly and quarterly forecast to the Line Manager.Communicate pricing structures and product delivery and specifications with relevant departments;Gather competitor intelligence;Provide advanced consultation service on any issues with clients;Promote other business solutions of other partners.Maintain and develop corporate image and reputation and protect and develop the company's brands via suitable marketing and PR activities and intellectual property management.Define a sales strategy and milestones for each target clientTrack and report on progress weekly to Line ManagerProvide sales pipeline updates monthly.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Communications and Media:
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Customer and Personal Service:
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Product Knowledge:
Understand all aspects of the Legal Studio product set. Be able to demonstrate all Legal Studio functionality. Be able to articulate the Legal Studio value proposition to senior clients.
Sales and marketing:
Track record of achieving targets.Knowledge of principles and methods for showing, promoting and selling products or services.Marketing strategy and tactics, product demonstration, sales techniques and sales control systems.
MANAGING THE JOB:
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Purpose of this role:
HRBPs is the strategic partner, single point of contact, and principal advisor for human capital matters to the leadership of businesses, countries, or functions.Positions may have direct reports and be responsible for managing other colleagues.HR Specialists are the expert partners to the HRBPs and trusted advisors on specialized human resources deliverables such as employee relations, reward and compensation, talent.
Education and Experience;
MatricRelevant graduate and postgraduate qualification.Masters in Business Administration considered an advantage.Minimum 3-5 years HR experience in a medium size or large company.Knows and applies HR concepts, practices and procedures aligning to Group HR;Minimum supervision in performing work and assignments that are broad in nature, requiring originality and ingenuityShould have appreciable latitude for un-reviewed action and decision
Minimum Requirements:
Contributing to the creation and development of its strategic plan.HR Specialists form part of the COEs and assist our HRBPs to guide our businesses through specialized deliverables such as talent acquisition, learning and leadership development, compensation and reward, HR systems and reporting.Providing specialist support in areas like Talent Acquisition and Rewards.May be required to lead, manage, and direct a team (where relevant)
Strategic Competencies:
Operational ExcellenceManaging ChangeAccountabilityCollaboration CultureInnovation
Functional Competencies:
ConsultingStrategic ThinkingOptimizing TalentDriving ResultsInfluence and partneringBusiness Acumen
Key performance areas:
Level Summary
The Business Partner families exist to act as trusted advisors to the business providing a world class service offering value add advice and solutions that influence the business and drive people agenda across the business.Engage with all relevant stakeholders on strategic HR issues.Provides guidance on the implementation of relevant HR strategies, policies, guidelines and procedures.Successfully deliver short to medium term change projects. ScopeWork with Business Heads to drive the people agenda across the divisionActs as a catalyst, confronting issues and creating the drive for rapid and continuous changeEmpower people to take accountability of resultsIs successful in engaging and building credibility with influential and complex teamsCan successfu...
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Purpose of the role:
Microsoft Solutions Consultant is responsible for consulting with customers, sales team and other relevant stake holders based on the currently assigned project or task he/she is working on.
This role requires experience in a wide area to serve customers with accurate and relevant information based on their business or technology challenges. Day to day tasks for this role include discussing and understanding customer requirements, designing, and articulating solutions and delivering/implementing these solutions in a technical capacity.
Primary Responsibilities:
Develop good customer relationships.Attend and drive customer consultation meetingsDevelop an in-depth understanding to customer’s requirementsProvide solutions to customer’s technical requirement or challengesWrite customer technical documentation and proposals for solutionsConduct effort estimations to inform the sales team on costing for projectDeliver projects in a technical capacityResponsible for solution design, business development and transition of projects from presales to delivery as well as ongoing sales support.Select and apply appropriate design standards, methods, and tools, consistent with the agreed enterprise and solution architectures and ensure that these are effectively applied and adopted.Guide successful implementation and execution of solutions.Contributes to the development of solution architectures in a specific business, infrastructure, or functional areas.
Academic qualifications:
Microsoft certifications for Server InfrastructureMicrosoft ExchangeMicrosoft Azure (Administrator Associate/Architect Expert)Microsoft 365Other relevant vendor and industry certifications, e.g., Cisco, VMware Beneficial - Software and programming languages, e.g., PowerShell, Bash, Python
Experience:
10+ years in consulting with customers on various technology solutions4 years of writing proposals and technical documentation4 years of delivering solutions/project in a technical capacityMinimum 5 Years Azure experience.Minimum 3 Year Architecture experienceExperience in Infrastructure as Code (IaC)Strong track record as an architect or delivery engineer of new systems/solutionsPreferable demonstrated work experience working as a systems administrator, network engineer, etcDemonstrated experience presenting technical solutions Experience working in an agile environmentDevOps and Infrastructure as Code (IAC) AdvantageousGood product knowledge integrated with deep technology understandingSolid understanding of the vendors’ product...
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JOB PURPOSE
Design user interface and the visual and user-experience elements of digital products through research, testing, planning and iteration. Translate high-level requirements into interactive designs, and transform them into attractive, intuitive, and functional user interfaces.
RESPONSIBILITIES
Design and Conceptualization
Work effectively with cross-functional teams to conceptualize products and services, leveraging data to drive original design ideas and decisions using Brand CI.
Customer Experience Mapping
Lead implementation and performance of techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis to identify customer pain points, challenges, and hurdles; advise on approaches to eliminate negative experiences and enhance customer interactions.
Customer Needs/Experience Research
Complete research and analyse data to develop and/or support a sound understanding of customer segments, trends, needs, and expectations.
Product & Solution Development
Define and deliver products and services that meet customer needs by selecting the best possible approaches available within established systems.
Internal Client Relationship Management
Contribute to the management of partnering relationships with internal clients, building effective working relationships and providing high-quality professional services to support in delivering business strategy and plans.
Improvement / Innovation
Identify shortcomings and suggest improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program with guidance from a project/program manager.
Customer Experiences Implementation
Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing.
Personal Capability Building
Act as subject matter expert in an area of expertise. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.
Employment EquityThe Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
Benefits client offers:
Exceptional benefits programme, and competitive compensation packages. You have options for Life...
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JOB PURPOSE:
Develop and report financial insights; implement and manage strategic initiatives to enhance internal customer interaction through immersion and commercial partnering with Business. Focusing on commercial deals outside to ensure commercial viability and accurate financial reporting. Ensure that strategic planning, budgeting, forecasting and financial / management reporting processes within the Personal Lines vertical are produced accurately and on time whilst adding value by providing insights and analysis.
RESPONSIBILITIES:
Financial Modeling- Undertake strategic and tactical financial analysis, modeling, and evaluation to support business leaders in their decision making.
- Custodian of Personal Lines business cases financial modelling to evaluate their ability/feasibility using applicable financial management tools i.e. NPV, IRR etc. and provide recommendations to senior management- Lead other ad-hoc analytical/modelling work to provide insights into critical decision factor
EDUCATION:
Bachelor of Commerce or equivalent accountancy qualification (Essential)CIMA (Essential)MBA (Advantageous
EXPERIENCE
- Financial modelling expertise (Essential)- Appreciation of strategic planning, including business case review and scenario planning (Essential)- Experience in Financial Services /Insurance Industry (Advantageous)- 10 years’ experience in the finance function including establishing and leading a team (Advantageous)- 3-5 years management experience (Advantageous)- Project assessment and management (Advantageous)- Managerial Experience- 3 - 6 years Experience of planning and managing resources to deliver predetermined objectives as specified by more senior managers.
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The primary purpose of this role is to source new leads and secure new business –potentially from both internal group customers and external prospects or non-group customers as well as deliver the full client value proposition to all clients. Ensure implementation of defined strategy. To create and maintain a stable and disciplined operating environment that supports the company.
Requirements
Education and Experience:
An undergraduate qualification in Finance or insurance is essential, i.e. BCom (majors in Financial Management or Financial Planning or Investments)A proven sales track record within hunter and closer framework.Experience selling at the "C" level5 years’ plus experienceFAIS Accredited or relevant body registered
Knowledge and skills
Ability to engage with clients and provide guidance on product line of Business: Investments; Health or Retirements.Excellent understanding of line of Business: Investments; Health or Retirements.Strong knowledge of Pension funds, FAIS and related legislationStrong knowledge of Employee Benefit Industry
Business understanding:
Understanding of current structures and policies including what factors impact these in order to engage with clients on the same.Relationships with various stakeholders in order to negotiate rates and benefit structures.Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors
Competencies
Leadership Competencies:
Commercial acumenPurposeful collaborationGrowing capability
Strategic Competencies:
CLIENT MANAGEMENT• Ability to interact with Clients• Relationship building and stakeholder management• Client insight• Innovation AdviceEXECUTION EXCELLENCE• Strategic Innovative thinking and delivery• Ability to Think Big Picture (Strategic Thinking)• Results - Orientated • Client SLA management and delivery• Accountability• Operational excellence• Managing change• Creative Problem- Solver
Functional Competencies:
Ability to engage with corporate stakeholders and build new business pipelineThe ability to determine the most appropriate corporate solutions for client needs.The ability to enhance client value propositionAccount ManagementExcellent communication and presentations skills with top-notch customer service approachBe able to work independently & as part of a team in a fast pace, rapid change environmentExceptional professional presence and b...
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We are currently looking to bolster our Analysis Capability and require passionate analysts that can get their hands dirty across the data and business analysis process. Process documentation, BRD’s, User Stories, Data Flows and Wireframes are just a few of the skills and techniques we use across the project environment. We look at solving problems across Technology and Business and choose to enable our clients for their future. We are ideally looking for people with financial services experience.
We are ideally looking for people with financial services experience.
Key Responsibilities and/or output areas include, but are not limited to:
Must have 4 + years of experience as an all-round BA (data, process, and business analysis)Must have financial services experience as a Business Analyst specifically in BankingExperience in various project methods and principles (Agile, Waterfall, RUP)Ability to transfer requirement documentation into user stories and integrate it into the Agile spaceEngagement across stakeholders and ability to run information-gathering sessionsGather, interpret, and document requirements (business, functional and technical)Participate in the solution design processParticipate in (ensuring/enabling) data integrity, quality, and governanceDefine the success criteria, document test cases, and provide support across the test environmentsAnalyse, deconstruct and map existing and new business processesAlign data sources, flows, storage, and reportingProvide assistance to solution delivery on implementation and training.
Education Qualification
MatricUniversity Qualification, Certificate or Diploma, aligned to relevant experience - Relevant Bachelors’ Degree / Diploma / recognised qualification from an accredited tertiary institution
Skills:
Formal or practical experience in the BABOKMultiple process notationsBusiness Writing SkillsPresentation and Facilitation SkillsData Modelling based on Entity Diagram MappingRepository-Based Modelling tools i.e., ARISBusiness Change Life CycleSystem Development Life Cycle (Waterfall, Agile, RUP)Quality and Risk ManagementACORD Framework, SOA, TOGAF, ARCHIMATEExperience with tools such as Confluence and Jira would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzkzMTQ1Mzk2P3NvdXJjZT1ndW10cmVl&jid=1313448&xid=2393145396
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ROLE SUMMARY:
Manage and prioritize IT Systems Development tasks through the effective deployment of resources and efficient workload allocation. Lead a team of system developers to drive innovation and ensuring that Business IT Systems requirements are sufficiently developed and adhered to.
RESPONSIBILITIES:
Application Software Roadmap | IT DEVELOPMENT
Define and maintain a road map to facilitate application software development and ensure the development work is prioritized in line with business requirements.
General Education:Grade 12 / SAQA Accredited (Essential); Recognized IT degree / diploma (Advantageous)
General Experience:6 or more years adequate System Development experience using the relevant programming, language or technologies(Essential); Previous experience in Financial Insurance industry (Advantageous)
Managerial Experience:
3 - 6 years experience of planning and managing resources to deliver predetermined objectives as specified by moresenior managers (Essential)
Need to have the following technical competencies:
IT TestingProject ManagementPolicy and proceduresIT Data ManagementPresentation creationPresentation skillsComputer skillsCosting and BudgetingVerbal and Written CommunicationApplication DevelopmentData Collection and analysisPlanning and OrganizingAction PlanningAssessment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODAzODA3NjUwP3NvdXJjZT1ndW10cmVl&jid=1166822&xid=1803807650
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KEY FUNCTIONS
Assisting Executive Account Manager(s) by managing and providing superb back-end support in order to facilitate sales closure and operational support. To contribute in achieving and exceed margin by ensuring that all accounts are managed professionally and that you consistently deliver exceptional customer service to our clients.
EDUCATIONAL REQUIREMENTS EXPERIENCE/ PRACTICAL REQUIREMENTS:
Relevant Degree/Diploma (preferred);MatricMinimum 3-4 years IT Internal Sales Experience Sales & IT certifications (advantageous)Experience in IT Distributors and OEM’s Intermediate MS office suite (essential) IT Product knowledge
KEY PERFORMANCE AREAS
Manage all accounts information and always keep account information updated on CRMProvide all quotes to our partner base on products specified, ensuring that products and solutions are correctly specified, the prices quoted are accurate and the quote has a rapid turnaround time from request to releaseAssist in managing relationships with existing and new DST’s and OEM’sAssist with writing proposals and collating information and documents for tender submissionsProcess orders and deal with all associated coordination and paperwork, follow up on POD’s until completionLiaison with Finance (follow up on debtors, invoices etc), Logistics (stock availability, management of back orders etc) and projects (project status and deliverablesMonthly sales report
TECHNICAL COMPETENCIES:
Strong knowledge of the IT products and servicesAdvanced relationship building & networking skills at all levelsExcellent oral & written communication skills
BEHAVIOURAL COMPETENCIES
Confident & Assertive Results- Orientated Deadline driven Attention to detailAbility to persuade and influence Sales and Negotiation Skills Strict Confidentiality Effective CommunicationProfessional and mature business attitude Client Service Orientation Ability to manage expectationsAccountable and Reliable
COGNITIVE COMPETENCIES
Analytical thinkingAnalytical thinkingAbility to think big picture(strategic) and out of the box (creative)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDc1ODkxNjkwP3NvdXJjZT1ndW10cmVl&jid=1207018&xid=2475891690
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The main purpose of the role is to Execute and manage dialer strategy for defined verticals/multiple teams to ensure campaigns are penetrated optimally to meet new vertical strategy and client scorecard parameters. Ensure individual attainment of minimum (defined) dialer performance contribution to required vertical and/or principal portfolio/s
Minimum requirements: (Qualifications and Experience)
Grade 12Proficient in MS OfficeProficient in MS PowerPointRelevant Tertiary qualification (added advantage)Numerically orientatedAdvanced proficiency level with Microsoft ExcelBasic statistics knowledgeNobel University
Job description:
Keep dialer downtime to a minimum and ensure any issues are communicated to IT & General Management immediately.Create a dashboard of unique campaign performance metrics, set performance benchmarks/thresholds and monitor and report back on outcomes.Manage dialer functionality including blended, inbound and outbound campaigns.Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.Monitoring the team and agent performance through blended/dialer system and maintain maximum productivity with minimum idle time.Daily performance reporting delivered to the operation.Optimize call abandon rate.Oversee average call duration and identify anomalies for further investigation and review.Providing analysis to the Operations Leadership help increase performance and productivity across the floor.Present, explain and gain support for changes to the dialer strategies or processes based on analysis.Analyze data files and best dialing times to keep the operation as productive as possible.Constant monitoring of agent activity to ensure maximum productivity is achieved.Pacing strategy utilized for campaigns where necessary.Maintenance of dialer templates and provision of these to the business where necessary.Proactive dialer feedback to Team Managers to provide an accurate picture of dialer activity.Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent rpc’s.Meet deadlines for reporting and that the reports are accurate and presented to highest standards.
Required work minimum experience;
3 years previous Dialer knowledge or 3 years Risk (Campaign) knowledge
Technical and behavioral competencies required:
Technical:
Ability to oversee a Retail OR Bank OR Specialized Lending OR Telco OR Public Sector dialing strategy framework, and provide campaign insights to validate vertical strategy.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjg0MTgzNzQzP3NvdXJjZT1ndW10cmVl&jid=1301606&xid=3684183743
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JOB PURPOSE:
Prepare, examine and analyse accounting records, financial statements and other financial reports to assess accuracy, completeness and conformance to reporting and procedural standards.
RESPONSIBILITIES:
Financial Management and control Prepare monthly and annual financial statements for management and auditingpurposes. Ensure effective daily cash management of the company and Record asset transactions in respect of additions, disposals and transfers on a daily basis to ensure that transactions are allocated accurately in terms of amounts, VAT, description and account.
Financial Accounting Skills:Use full understanding of accruals accounting and the impact of entries on profit and loss account, the balance sheet and the cash flow statement. Compile complete, accurate and timely accounting records on a monthly basis. Preparemonth end file with reconciliations and documentation to support the trialbalance
EDUCATION General EducationB.com degree (Financial accounting) or equivalent CA(SA) undergraduate qualification at a SAICA accredited university. Completed Honours degree (CA) essential.
EXPERIENCE General ExperienceCompleted articles experience essential3 years post articles work experience in the Financial services industry(desirable )(Over 3 years to 6 years)Managerial ExperienceExperience of general supervision of more junior colleagues (7 to 12 months)
Financial Policies, Guidelines, and ProtocolsAssist with the delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjQ5ODk1ODA3P3NvdXJjZT1ndW10cmVl&jid=1211960&xid=3249895807
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The purpose of the job is to perform Business Analysis functions as well as consultancy services for current and new business requirements on products supported.
Tasks:
Consultancy Services:
Attend Technical and application functional meetingsDocument SolutionsLiaise with Development teams on proposed solutionsAssist Customer/business with UAT testingWrite and maintain testing scriptsVisit business sites and document observed incidents and issues
Business Analysis:
Create functional solutions with the customer or businessAdvise and document improved Service ProcessesEngage with client and Incident Management Teams in the avoidance of interruptions (Proactive Problem Management), i.e. via a trend analysisof important services or historical IncidentsSponsorship, design, and continual improvement of the processes and its metricsWrite technical specificationsHandover Documentation to Service Lines
Application:
Understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution.Testing and validating the functionality of the technical solution against the business requirements.Interfacing between the business client and the development team with regards to the business and functional requirements.Ensuring that the business requirements are delivered in the implemented solution.Identify and investigate recurring incidents at sitesInvestigate and make suggestions to permanently sort out Root Causes that causes IncidentsDo Feasibility study on permanent solution to sort out root causesFollow through suggestions to sort out identified Root Causes
Knowledge & Experience required doing the job:
MatricRelevant tertiary business qualification/s Experience5+ years of writing of software functional specifications5+ years of writing of software business requirement specifications5+ years of Business Analysis in the field of application (Software) design and Business Intelligence3+ years’ experience working/design/implementation of databases and SQL scriptingRelated Tertiary B Degree and/or Business analysis coursesProduct Analysis experienceData testing experienceAt least 5 – 8 years’ experience in:Retail and banking solutionsFacilitating workshops with customers, including GAP analysis, documentation and spec writing.Understanding of the customer’s expectationsUnderstanding of banking Specifications and Standard...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzQ2MTgyMjg/c291cmNlPWd1bXRyZWU=&jid=376867&xid=534618228
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