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Spare Parts Manager
Reason for Reporting
Duties & Responsibilities
Oversee the full spare parts process from client requests to quotation, order processing, delivery, and invoicing.
Handle customer inquiries and follow-ups efficiently and professionally.
Develop and implement local spare parts strategies in line with global policies.
Liaise with the companys headquarters and technical departments to ensure accurate part identification and support.
Manage price proposals and coordinate shipping with international suppliers.
Maintain and build strong client relationships to secure long-term after-sales business.
Monitor stock levels and coordinate with warehouse and logistics teams.
Desired Experience & Qualification
Tertiary qualification in Mechanical or Industrial Engineering (preferred).
Minimum 5 years experience in a spare parts or technical sales role.
Proven experience in the industrial sector mining, cement, or similar environments ideal.
Strong communication skills and ability to work cross-functionally.
High proficiency in MS Office; SAP knowledge will be an advantage.
Self-starter with a solution-driven mindset and ability to manage time effectively.
Valid drivers licence and willingness to travel as needed.
