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Service Technical Support / Service Technician Dur
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Job Requirements
Responsibility 1: Technical Support
- Automotive engineering or related technical qualification, automotive Technician Certificate / Diesel Mechanic Trade Test (advantageous)
- Valid drivers license (Code 8; Code 14 advantageous)
- Minimum 3 years in truck or commercial vehicle maintenance, servicing, or diagnostics
- Skilled in mechanical, electrical, chassis, and powertrain systems, with handsâ??on faultâ??finding and repair capability.
- Proficient with diagnostic tools, workshop equipment, and interpreting service manuals, wiring diagrams, and reports.
- Solid grasp of mechanical principles, OEM product knowledge, service standards, and emerging technologies such as electric trucks, telematics, and ADAS.
- Familiar with workshop processes, customer needs, common technical issues, and strict adherence to safety and operational procedures.
- Able to communicate clearly with technicians, drivers, customers, and internal departments, ensuring smooth coordination and teamwork.
- Customerâ??focused mindset with basic data analysis skills for warranty trends, service performance, and continuous improvement.
Responsibility 1: Technical Support
- Provide technical guidance to service providers and dealership technicians
- Assist with fault diagnosis, repair procedures, and troubleshooting
- Support field visits when complex technical issues arise
- Assist in delivering technical training sessions
- Prepare training materials, case studies, and practical demonstrations
- Support evaluation of technician competency and training outcomes
- Collect and verify monthly warranty and service information
- Assist in reviewing claim accuracy and rationality
- Communicate settlement information to service providers and address queries
- Collect, organize, and verify product quality feedback from the market
- Report quality issues in the required format and timelines
- Support followâ??up on corrective actions and improvement measures
- Provide onâ??site technical assistance for complex repairs
- Support service providers in implementing OEM repair standards
- Ensure safety compliance during all technical activities
- Compile typical fault cases for training and reference
- Assist in building a technical knowledge base for the service network
https://www.executiveplacements.com/Jobs/S/Service-Technical-Support-Service-Technician-Durba-1292961-Job-Search-05-25-2026-10-15-28-AM.asp?sid=gumtree
Id Subtitle 1357971599
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Executive Placements
Selling for 1 year
Total Ads5.32K
Active Ads5.32K
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14.56MTotal Views
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Our client is a prominent and highly successful multi-franchise automotive retail group in South Africa. Known for its extensive national footprint and modern workshop facilities, the group provides an excellent platform for technical professionals to advance their careers.This permanent position, based at a high-volume dealership facility in Durban, requires a skilled Motor Vehicle Technician to handle vehicle maintenance, complex diagnostics, and repairs. You will work alongside a dedicated team to maintain high workshop efficiency and safety standards.Key responsibilitiesPerform routine vehicle servicing, major mechanical repairs, and component replacements.Conduct advanced technical diagnostics and fault-finding using modern equipment.Ensure all repair orders are executed efficiently and completed within specified manufacturer timeframes.Keep in line for OEM quality standards, workshop processes and proceduresMaintain a high standard of workmanship to ensure first-time-fix success and minimize comebacks.Adhere strictly to workshop health, safety, and environmental protocols.Participate in ongoing brand and technical training updates as required.Commitment to excellent customer service both in technical aspects as well as in dealing with customers face to face where required.Maintain productivity and efficiency standards as set by the companies minimum KPI requirementsRequirementsValid South African Trade Test Certificate (Motor Mechanic / Motor Vehicle Technician).Minimum of 2 years post-qualification experience working within a franchise dealership workshop.Strong proficiency in modern vehicle diagnostic systems, electronic troubleshooting, and mechanical repairs.Valid South African drivers license.Clear criminal record.Attributes:Strong problem-solving abilities with a meticulous eye for detail.High level of personal integrity, reliability, and pride in workmanship.Excellent time-management skills with the ability to perform under workshop pressure.A collaborative, team-oriented mindset with clear communication skills.Positive attitude with a willingness for ongoing learningRemuneration R15,000 R20,000 per month, dependent on experience and qualifications.Only shortlisted candidates will be contacted.
https://www.jobplacements.com/Jobs/M/Motor-Technician-1291129-Job-Search-05-19-2026-10-16-31-AM.asp?sid=gumtree
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