Integration Engineer (TypeScript, Node.js, AWS & A

ENVIRONMENT:

A Customer Experience Tech Specialist seeks an Integration Developer with at least 3 years of experience to design, build, and maintain integrations for contact center solutions. You'll work on Backend development (80%) with Frontend responsibilities (20%), applying expertise in cloud-native technologies and serverless architectures to deliver reliable, production-grade integration solutions. Your work will focus on connecting contact center platforms with third-party systems, ensuring system reliability, optimizing performance, and implementing security and authentication best practices. The role requires strong problem-solving abilities and the capacity to work effectively both independently and collaboratively and Must-Have proficiency in TypeScript, Node.js, AWS & Azure.

DUTIES:

• Develop server-side applications using TypeScript and Node.js.
• Implement RESTful APIs and webhooks, and build serverless functions using AWS Lambda, Azure Functions and similar serverless technologies.
• Create administrative dashboards and configuration interfaces for integration management and monitoring.
• Working within an Agile/Scrum methodology, you'll collaborate with the team to deliver scalable middleware solutions, event-driven architectures, and custom connectors that enable seamless data synchronization across the contact center ecosystem.

REQUIREMENTS:

Must-Have Skills –

• TypeScript
• Node.js
• AWS
• Azure
• MySQL
• Microsoft SQL Server
• PostgreSQL
• Amazon S3
• Amazon DynamoDB
• Azure Functions
• AWS Lambda