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Quality Assurance Administrator
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4 days ago27 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
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Position Type: Half a Day/Part TimeLocation: Centurion Company OverviewOur client is a dynamic water management company committed to delivering efficient, sustainable, and client-focused water solutions. They are are seeking a detail-oriented and customer-focused professional to join their team in a dual role combining bookkeeping and customer service oversight.Position SummaryThe Bookkeeper & Customer Services Coordinator will be responsible for managing the companys financial records while also overseeing customer service operations. This role requires strong organizational skills, financial accuracy, and the ability to ensure a high standard of client engagement and satisfaction. This is a half-day position with the possibility of becoming a full-time role based on business needs and performance.Key ResponsibilitiesBookkeeping DutiesMaintain accurate financial records and ensure all transactions are properly recordedProcess accounts payable and receivableReconcile bank statements and company accountsPrepare monthly financial reports and assist with budgeting processesEnsure compliance with financial policies and proceduresManage invoicing, collections, and payment trackingUtilize QuickBooks for all accounting functionsCustomer Service OversightOversee daily customer service operations and ensure timely response to client queriesMaintain and improve customer service standards and processesHandle escalated customer issues professionally and efficientlyCoordinate with operations teams to ensure service delivery meets client expectationsMaintain customer records and communication logsAssist in developing customer retention strategiesMinimum RequirementsProven experience as a bookkeeper or in a similar financial roleMandatory experience using QuickBooksStrong understanding of basic accounting principlesExperience in customer service or customer relations managementProficiency in Microsoft Office (Excel, Word, Outlook)Excellent organizational and time management skillsStrong communication and interpersonal skillsHigh level of accuracy and attention to detailPreferred QualificationsRelevant bookkeeping or accounting qualificationExperience supervising or coordinating customer service functionsKey CompetenciesAttention to detail and accuracyProblem-solving abilityCustomer-centric mindsetAbility to multitask and manage dual / multiple responsibilitiesProfessionalism
https://www.jobplacements.com/Jobs/B/BookkeeperCustomer-Support-1277458-Job-Search-04-01-2026-10-25-22-AM.asp?sid=gumtree
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