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Field Service Engineer

11 hours ago8 views
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General Details
Location:
Bryanston, Johannesburg
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities:

Hardware and Software Installation:
  • Install, configure, and troubleshoot computer hardware components, such as servers, workstations, routers, switches, and peripheral devices.
  • Install and update software applications and operating systems.
Troubleshooting and Support:
  • Diagnose and resolve hardware and software issues.
  • Identify and address technical problems that customers or end-users encounter and provide solutions.
  • Provide technical support to customers on-site.
  • Respond to service requests, answer technical questions, and assist users in resolving IT-related problems
Network Support:
  • Set up and maintain computer networks, including LAN (Local Area Network) and WAN (Wide Area Network) configurations.
  • Troubleshoot network connectivity issues and optimise network performance.
Documentation:
  • Create and update network documentation, including network diagrams, configurations, and standard operating procedures (SOPs).
  • Maintain accurate documentation with regard to site and network credentials.
Collaboration:
  • Work closely with other IT teams, including network architects, system administrators, and security professionals, to resolve complex network issues and implement network upgrades or changes.
Emergency Response:
  • Be available for emergency calls and be prepared to respond quickly to critical system failures or network outages.
Testing and QC:
  • Perform testing and quality assurance checks on IT systems to ensure they meet performance and security standards.
  • Replace faulty hardware components and ensure that they are properly configured and integrated into the IT environment.
Travel:
  • Depending on the scope of the role, IT Field Service Engineers may need to travel frequently to customer sites or branch offices.
  • Mentor junior engineers, provide guidance, training and upskilling to team members.

Minimum requirements:
  • Grade 12 Qualification
  • Diploma, Bachelor's Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related field will be advantageous
  • Drivers License
Experience:
  • 2-5 years experience in the office automation industry
  • 25+ years of hands-on experience in IT support, field service, or technical roles.
  • Proven experience with on-site hardware/software installation, network setup, troubleshooting, and customer-facing support.
Technical Skills:
  • Strong knowledge of computer hardware (servers, workstations, peripherals, routers/switches).
  • Proficiency i
    https://www.executiveplacements.com/Jobs/F/Field-Service-Engineer-1282486-Job-Search-04-20-2026-04-34-41-AM.asp?sid=gumtree
Id Subtitle 1355090662
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Executive Placements
Selling for 1 year
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