Please note that our Terms & Conditions and Privacy Notice are applicable.
Facilities Manager
1 Photo(s)
6 months ago2721 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
1
The Technical Administrator will be responsible for processing all admin for the Technical Team.Areas of ResponsibilityQuotes:Process quotations as per RFQs received from the Team or standard service hoursEnsure correct pricing quoted per modality, obtain selling prices for parts if requiredFollow up with customers on quotes sent and not yet acceptedTechnical Call Centre & General Admin:Receive breakdown reports from customer and log the call with the relevant regional teamImmediately create job card for the breakdownFollow up with Regional Team if no response/feedback receivedProcessing Orders:Ensure payment is received from COD (Cash On Delivery) Customers, and PO (Purchase Order) received from Government Institution before arranging for work to commenceLiaise with Technical Supervisor for Field Service Engineer availability and schedule appointment with the customer for job to be doneIf parts are quoted, check stock on hand and transfer to relevant Field Service Engineer or place an order through Procurement. Ensure all necessary information is sent with the orderConvert quote to job on E-Works and assign to the allocated Field Service Engineer as per appointment scheduledTechnical Admin Support:Transfer boot stock to Field Service Engineers on requestCheck stock levels after each transfer to ensure we have sufficient minimum stock on handSchedule quarterly services with SLA customers and confirm appointments with the TeamRectify Field Service Engineers inventory once they have provided feedback on parts usedAuthorizing job cards and invoicingCheck Teams job cards for all necessary information, query missing information with the relevant Field Service EngineerJob Cards to be authorised and sent to customer within 2 days of job completionEnsure that every SLA job card is allocated to the relevant SLA and that the correct product class is used when invoicingInvoice billable jobs in the same month of job completion, allocate to the correct Technical divisionExperience Required:Previous experience would be beneficial, not a requirementSyspro and Qwix would be beneficial, not a requirementComputer literacy and proficiency in MS Office including Excel is a requirement for this positionQualifications:A Grade 12 certificate is the minimum requirementAdmin experience working with Field Service Technicians is essentialCapabilities:Attention to detail with Accuracy essentialAbility to work under pressure and meet deadlinesAbility to work effectively in a team and build strong relationshipsEfficient time-managementStrong Communication Skills
https://www.jobplacements.com/Jobs/T/Technical-Administrator-1253661-Job-Search-01-20-2026-04-18-16-AM.asp?sid=gumtree
Invalid date
Job Placements